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Error Messages for Network Problems
Related Models: DCP-L2530DW/DCP-L2537DW/DCP-L2550DN/MFC-L2710DN/MFC-L2710DW/
MFC-L2730DW/MFC-L2750DW
Your Brother machine will display an error message if an error occurs. The most common error messages are
shown in the chart.
DCP-L2530DW/DCP-L2537DW/MFC-L2710DW
Error Messages
Cause Action
Cannot
Connect
A device is
already
connected.
Two mobile devices are already
connected to the Wi-Fi Direct
network when the Brother
machine is the Group Owner
(G/O).
After the current connection between your Brother machine and
another mobile device has shut down, try to configure the Wi-Fi
Direct settings again. You can confirm the connection status by
printing the Network Configuration Report.
Connection
Error
Other devices are trying to
connect to the Wi-Fi Direct
network at the same time.
Make sure there are no other devices trying to connect to the Wi-
Fi Direct network, and then try to configure the Wi-Fi Direct
settings again.
Connection
Fail
The Brother machine and your
mobile device cannot
communicate during the Wi-Fi
Direct network configuration.
• Move the mobile device closer to your Brother machine.
• Move your Brother machine and the mobile device to an
obstruction-free area.
• If you are using the PIN Method of WPS, make sure you have
entered the correct PIN.
No Device
When configuring the Wi-Fi
Direct network, the Brother
machine cannot find your
mobile device.
• Make sure your machine and mobile device are in the Wi-Fi
Direct mode.
• Move the mobile device closer to your Brother machine.
• Move your Brother machine and the mobile device to an
obstruction-free area.
• If you are manually configuring the Wi-Fi Direct network,
make sure you have entered the correct password.
• If your mobile device has a configuration page for how to
obtain an IP address, make sure the IP address of your
mobile device has been configured via DHCP.
MFC-L2730DW/MFC-L2750DW
Error Messages
Cause Action
A device is
already
connected. Press
[OK].
Two mobile devices are
already connected to the Wi-Fi
Direct network when the
Brother machine is the Group
Owner (G/O).
After the current connection between your Brother machine
and another mobile device has shut down, try to configure
the Wi-Fi Direct settings again. You can confirm the
connection status by printing the Network Configuration
Report.
Connection Error
Other devices are trying to
connect to the Wi-Fi Direct
network at the same time.
Make sure there are no other devices trying to connect to
the Wi-Fi Direct network, and then try to configure the Wi-Fi
Direct settings again.
Connection Failed
The Brother machine and your
mobile device cannot
communicate during the Wi-Fi
Direct network configuration.
• Move the mobile device closer to your Brother machine.
• Move your Brother machine and the mobile device to an
obstruction-free area.
• If you are using the PIN Method of WPS, make sure you
have entered the correct PIN.
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