User Manual

Table Of Contents
Error Message Cause Action
Out of Memory
The machine's memory is full. If a fax-sending or copy operation
is in process
Do one of the following:
Press Start to send or copy the
scanned pages.
Press Stop/Exit and wait until the
other operations in progress finish,
and then try again.
Print the faxes that are in the
memory.
Clear the data in the memory. To
gain extra memory, you can turn
off Fax Storage.
If a print operation is in process
Do one of the following:
Reduce the Resolution.
Clear faxes from the memory.
Print Unable XX
The machine has a mechanical
problem.
Press and hold to turn the
machine off, wait a few minutes,
and then turn it on again.
If the problem continues, contact
Brother customer service.
Replace Drum
It is time to replace the drum unit.
The drum unit counter was not reset
when a new drum was installed.
Replace the drum unit.
Reset the drum unit counter.
Replace Toner
The toner cartridge is at the end of its
life. The machine stops all print
operations.
While memory is available, faxes are
stored in the memory.
Replace the toner cartridge with a
new one.
Scan Unable XX The machine has a mechanical
problem.
Press and hold to turn the
machine off, and then turn it on
again.
If the problem continues, contact
Brother customer service.
Self-Diagnostic/Turn the
power off, then on again.
Leave the machine for 15
min.
The temperature of the fuser unit
does not rise to a specified
temperature within the specified time.
Press and hold to turn the
machine off, wait a few seconds,
and then turn it on again. Leave
the machine idle for 15 minutes
with the power on.
The fuser unit is too hot.
Size Error DX
The paper size specified in the printer
driver and the machine's paper size
setting are not available for automatic
2-sided printing.
Press Stop/Exit. Choose a paper
size supported by 2-sided printing.
Paper size available for automatic 2-
sided printing is A4.
The paper in the tray is not the
correct size and is not available for
automatic 2-sided printing.
Load the correct size of paper in the
tray and set the tray for that paper
size.
Paper size available for automatic 2-
sided printing is A4.
Size mismatch Reload correct
paper.
The paper in the tray is not the
correct size.
Load the correct size of paper in the
tray and set the size of paper to the
tray.
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