Basic User's Guide MFC-L2740DW Online User's Guide This Basic User's Guide does not contain all the information about the machine. To learn detailed information, read the Online User's Guide at solutions.brother.
If you need to call Customer Service Please complete this information for future reference: Model Number: (Circle your model number) MFC-L2740DW Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the machine. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
For the Latest Driver Updates Go to your model's Downloads page on the Brother Solutions Center at http://support.brother.com to download drivers. To keep your machine’s performance up-to-date, check there for the latest firmware upgrades.
The Online User's Guide Helps You Get the Most Out of Your Machine Quicker navigation! Search box Navigation index in a separate panel Comprehensive! Every topic in one guide Simplified Layout! Provides step-by-step instructions Feature summary at the top of the page 1 2 3 4 1. Search Box 2. Navigation 3. Summary 4. Step-by-Step Where can I find this manual? (Windows®) Click (Start) > All Programs > Brother > Brother Utilities > Brother MFC-XXXX series > Support > User’s Guides.
If you have questions or problems, please take a look at our FAQs. Provides several ways to search! Displays related questions for more information Receives regular updates based on customer feedback Since the Brother Solutions Center is updated regularly, this screen shot is subject to change without notice. Where can I find these FAQs? Brother Solutions Center http://support.brother.
Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries. IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
Compilation and Publication Notice This manual has been compiled and published to provide the latest product safety information at the time of publication. The information contained in this manual may be subject to change. For the latest manual, visit us at http://support.brother.com.
Table of Contents Basic User's Guide 1 General Information ............................................................................................ 1 Control Panel Overview.............................................................................................1 Touchscreen LCD Overview ......................................................................................3 How to Navigate the Touchscreen LCD.....................................................................
5 Scan.................................................................................................................... 25 Scan from Your Computer (Windows®) ...................................................................25 Save Scanned Documents and Photos to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows®) ...............................................25 Scan Using the Scan Button on Your Brother Machine...........................................
C Index ...................................................................................................................
1 General Information Control Panel Overview 1 2 3 4 1 General Information 00:00 01.01.2014 Fax Shortcuts Copy Scan Settings 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on this Touchscreen. 2. Touchpanel (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen. (Cancel) Press to cancel an operation (available when illuminated in red).
4. (WiFi) When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
Touchscreen LCD Overview • From the Home screens, you can access WiFi setup, Shortcuts, Toner level and Settings screens. • Press to connect the Brother machine to the Brother Apps service. For more information, see the Web Connect Guide. Go to your model's Manuals page on the Brother Solutions Center at http://support.brother.com to download the guide. The available features will vary depending on your model. 2 Apps 3 • 00:00 01.01.2014 Secure Print Press to access the Secure Print option.
5. Warning icon Toner Displays the remaining toner life. Press to access the Toner menu. Cover is Open. Detail When the Toner cartridge is near the end of life or has a problem, an error icon appears on the Toner icon. 6. Fax Copy Scan Shortcuts Press to create Shortcuts for frequentlyused operations such as sending a fax, making a copy, scanning and using Web Connect. • Three Shortcuts screens are available with up to four Shortcuts on each Shortcuts screen. A total of 12 Shortcuts are available.
1 Press 2 Press All Settings. 6 (Settings). Press Med. Backlight Light 3 Press a or b to display the General Setup option, and then press General Setup. Med 1 General Information All Settings Dark General Setup 7 Shortcut Settings Press . Fax 4 Press a or b to display the LCD Settings option, and then press LCD Settings. General Setup Tray Setting Volume LCD Settings 5 Press Backlight.
Access Brother Utilities 3 Select the operation you want to use. Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your device. 1 Do one of the following: • (Windows® XP, Windows Vista®, Windows® 7, Windows Server® 2003, Windows Server® 2008 and Windows Server® 2008 R2) Click Start > All Programs > Brother > Brother Utilities.
Initial Setup Set the Date and Time 1 Press 1 (Settings) > All 3 Enter the two digits for the month using the LCD, and then press OK. Enter the two digits for the day using the LCD, and then press OK. 5 Press Time. 6 Enter the time (in 24-hour format) using the LCD, and then pressOK. 3 Press . Settings > General Setup > Volume > Beep. Press a or b to display the Off, Low, Med, or High option, and then press the option you want. Press .
2 Paper Handling Load Paper Load and Print using the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size. Change the paper size and paper type settings if needed, following the on-screen instructions. • When you load a different paper size in the tray, you must change the paper size setting in the machine or on your computer at the same time.
4 Load paper with the printing surface face down in the paper tray. DO NOT load different types of paper in the paper tray at the same time. Doing this may cause the paper to jam or misfeed. 5 Make sure the paper is below the maximum paper mark (b b b). Send your print job to the machine. Change your print preferences in the Print dialog box before sending the print job from your computer.
Change the Paper Type Using Special Paper To get the best print quality, set the machine for the type of paper you are using. Always test paper samples before purchasing them to ensure desirable performance. 1 2 3 • DO NOT use inkjet paper; it may cause a paper jam or damage your machine. Press (Settings) > All Settings > General Setup > Tray Setting > Paper Type. Press a or b to display the Thin, Plain Paper, Thick, Thicker or Recycled Paper option, and press the option you want. Press .
3 Print Print from Your Computer (Windows®) Print a Document (Windows®) 2 Select Brother MFC-XXXX series (where XXXX is the name of your model). 3 Click OK. 4 Complete your print operation. For more information, see the Online User's Guide: Print a Document Print Select the print command in your application. 3 1 Print on Both Sides of the Paper (Windows®) • Select A4 size paper when using the automatic 2‑sided printing option. 1 Select the print command in your application.
7 Click OK again, and then complete your print operation. Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®) 1 Select the print command in your application. 2 Select Brother MFC-XXXX series (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3 Click the Multiple Page drop-down list and select the 2 in 1, 4 in 1, 9 in 1, 16 in 1, or 25 in 1 option. 4 Click OK. 5 Complete your print operation.
Printing on Envelopes, Thick Paper, or Labels 2 (For printing envelopes) Pull down the two green levers, one on the left side and one on the right side, to the envelope position as shown in the illustration. 3 On the front of the machine, open the manual feed slot cover. 4 Slide the manual feed slot paper guides to the width of the paper.
5 Push one sheet of paper or one envelope firmly into the manual feed slot. the Portrait or Landscape option 11 Click to set the orientation of your printout. Continue pushing the paper until the top edge of the paper presses against the rollers for about two seconds, or until the machine grabs the paper and pulls it in further. 12 Change other printer settings if needed. 13 Click OK. 14 Click Print.
Printing on Plain Paper, Thin Paper, Recycled Paper, or Bond Paper using the Manual Feed Slot 3 Slide the manual feed slot paper guides to the width of the paper. 4 Push one sheet of paper firmly into the manual feed slot. • Load the paper into the manual feed slot with the printing surface face up. • DO NOT load more than one sheet of paper in the manual feed slot at any one time. Doing this may cause a jam.
6 Select Brother MFC-XXXX series (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 7 Click the Paper Size drop-down list and select your paper size. 8 Click the Media Type drop-down list and select the type of paper you are using. 9 Click the First Page and Other Pages drop-down list and select Manual. the Portrait or Landscape option 10 Click to set the orientation of your printout.
4 Copy Copy a Document 3 Press (Copy). The LCD displays: 1 Make sure you have loaded the correct size paper in the paper tray. 2 Do one of the following: • Place the document face up in the ADF. (If you are copying multiple pages, we recommend using the ADF.) • Press - or + using the LCD. • Use the dial pad. • Press to display numeric keypad on the LCD, and then enter the number of copies. Press OK. 5 Press Start. • Place the document face down on the scanner glass.
Copy Settings Copy Option To change Copy settings, press Options. Menu selections Options Quality Auto Text Photo Receipt Enlarge/Reduce Density 100% - Enlarge Choose an enlargement ratio for the next copy. Reduce Choose a reduction ratio for the next copy. Auto Adjust the copy size automatically to the paper size you set. Custom(25-400%) Enter an enlargement or reduction ratio. Increase the density to make the text darker. Decrease the density to make the text lighter.
Menu selections Options 2-sided Copy Page Layout Select long edge or short edge. (available only for certain settings) Save as Shortcut Add the current settings as a shortcut.
Copy Multiple Pages on Both Sides of the Paper 2 Do one of the following: • Place the document face up in the ADF. (If you are copying multiple pages, we recommend using the ADF.) You must choose a 2-sided copy layout from the following options before you can start 2-sided copying: Portrait 1–sided > 2–sided Long Edge Flip 1 1 2 2 1–sided > 2–sided Short Edge Flip 1 2 • Place the document face down on the scanner glass.
7 Press a or b to display the following layout options, and then press the option you want. • 1-sided->2-sided Long Edge Flip • 1-sided->2-sided Short Edge Flip Copy a 2-sided Document Using the ADF You must choose a 2-sided copy layout from the following options before you can start 2-sided copying. Portrait 8 Press OK. 9 Press Start to scan the page. 2–sided > 2–sided 1 If you are copying using the ADF, the machine feeds and scans the pages and starts printing.
9 Press Start to scan the page. The machine feeds and scans the pages and starts printing. Copy a 2-sided Document Using the Scanner Glass You must choose a 2-sided copy layout from the following options before you can start 2-sided copying. Portrait 2–sided > 2–sided 1 1 2 2 Landscape 2–sided > 2–sided 1 1 2 2 1 Make sure you have loaded the correct size paper in the paper tray. 2 Place your document face down on the scanner glass. 3 Press 4 Enter the number of copies. 5 Press Options.
8 Press OK. 9 Press Start to scan the page. Copy Both Sides of an ID Card onto One Page the machine scans the page, press 10 After the Scan or Complete option. Option Description Scan Press Scan to scan the next page. Use the 2in1 (ID) Copy feature to copy both sides of an identification card onto one page, keeping the original card size. Place the next page on the scanner glass, and then press OK. • Copy an identification card only to the extent permitted under applicable laws.
4 Press Start. 5 After the machine has scanned the first side, press Yes. 6 Turn over the identification card and press OK to scan the other side. The machine scans one side of the identification card.
5 Scan Scan from Your Computer (Windows®) 2 Click Start > All Programs > Brother > Brother Utilities, and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. The ControlCenter4 application opens. There are several ways you can use your computer to scan photos and documents on your Brother machine. Use the software applications provided by Brother, or use your favourite scanning application.
5 Click the File button. The scan settings dialog box appears. Scan Using the Scan Button on Your Brother Machine Scan Using the Scan Button on the Machine 1 Do one of the following: • Place the document face up in the ADF. (If you are scanning multiple pages, we recommend using the ADF.) 6 Change the scan settings if needed, and then click Scan. The machine scans the document and saves the file in the folder you have selected. The folder opens automatically.
3 Press d or c to display the Scan mode icon. 9 Press Start. The machine scans the document. The icon is highlighted and moves to the middle of the LCD. NOTE Option Description Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use Brother's ControlCenter software. Press this button to scan documents and save them to a folder on your computer.
6 Fax Before Faxing Set Your Station ID Set the machine to print your Station ID and the fax's date and time at the top of each fax you send. 1 Press 7 Press . Related Information • How to Enter Text on Your Brother Machine on page 56 (Settings) > All Settings > Initial Setup > Station ID > Fax. 2 Enter your fax number (up to 20 digits) using the LCD, and then press OK. 3 Press Tel. 4 Enter your telephone number (up to 20 digits) using the LCD, and then press OK. 5 Press Name.
Set Telephone Line Compatibility for Interference and VoIP Systems Problems sending and receiving faxes due to possible interference on the telephone line may be solved by lowering the modem speed to minimize errors in fax transmission. If you are using a Voice over IP (VoIP) service, Brother recommends changing the compatibility to Basic (for VoIP). • VoIP is a type of phone system that uses an Internet connection, rather than a traditional phone line.
External TAD Mode lets an external answering device manage your incoming calls. Incoming calls will be handled in the following ways: • Faxes will be received automatically. • Voice callers can record a message on the external TAD.
Choose the Correct Receive Mode You must choose a Receive Mode depending on the external devices and telephone services you have on your line. By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you select the correct mode.
Set the F/T Ring Time (Fast Double-ring) When you set the Receive Mode to Fax/Tel Mode, if the call is a fax, your machine will automatically receive it. However, if it is a voice call, the machine will sound the F/T ring (fast double-ring) for the time you set in the F/T Ring Time option. When you hear the F/T ring, it means that a voice caller is on the line. • The F/T Ring Time feature works when you set Fax/Tel Mode as the Receive Mode.
Store Numbers Store fax and telephone numbers in the machine for quick dialling and broadcasting faxes to groups. When you dial a stored number, the LCD displays the number. If you lose electrical power, the Address Book numbers that are in the machine's memory will not be lost. Store Address Book Numbers 3 Press 2 Do the following steps: 1 2 (Fax) > Address Book. Do one of the following: • Press Change to edit the names or fax or telephone numbers. • To change the name, press Name.
Telephone Services and External Devices You may be able to use the following services and connections with your Brother machine. These are summaries of ways to connect your machine. For details about each topic, see the Online User's Guide. Voice Mail If you have a voicemail service on the telephone line that your Brother machine is connected to, they may conflict with one another when receiving incoming faxes. If using this service, we suggest setting the Brother machine's Receive Mode to Manual.
Send and Receive a Fax Using Your Machine Send a Fax 1 Load the correct size paper in the paper tray. 2 Do one of the following: 4 Enter the fax number. • Using the dial pad Press the digits to enter the fax number. • Place the document face up in the ADF. (If you are faxing multiple pages, we recommend using the ADF.) • Using the Address Book Press (Address Book), and then do one of the following: • Press a or b to display the number you want, and then press it. letter of the name and press OK.
5 Press Fax Start. The machine scans and sends the document. If you placed the document on the scanner glass, follow the instructions in the table. Option Description Yes To scan the next page, press the Yes option, and then place the next page on the scanner glass. Press OK to scan the page. No After you have scanned the last page, press the No option. The machine sends the document. To stop faxing, press .
Fax Using Your Computer (PC-FAX) Send Faxes from Your Computer The Brother PC-FAX feature lets you send a file, created in any application on your computer, as a standard fax and even attach a cover page. Receive Faxes on Your Computer (Windows® only) Use Brother's PC-FAX software to receive faxes on your computer, screen them, and print only those faxes you want. For more information, see the Online User's Guide: PC-FAX Overview (Macintosh) 1 From your application select File, and then Print.
1 Do one of the following: • (Windows® XP, Windows Vista® and Windows® 7) Click Start > All Programs > Brother > Brother Utilities > PCFAX Receive > Receive. • (Windows® 8) (Brother Utilities), and Click then click the drop-down list and select your model name (if not already selected). Click PC-FAX Receive in the left navigation bar, and then click Receive. 2 Press (Settings) > All Settings > Fax > Setup Receive > PC Fax Receive. Press On.
A Troubleshooting Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on. • All of the machine's orange protective parts have been removed. • Paper is inserted correctly in the paper tray.
Find the Error Find the Solution Using the LCD 1. Follow the messages on the LCD. Cover is Open. Detail 2. See the Online User's Guide: Error and Maintenance Messages 3. Visit Frequently Asked Questions (FAQs) on the Brother Solutions Center at http://support.brother.com Fax Copy Scan Settings Shortcuts Error and Maintenance Messages The most common error and maintenance messages are shown in the table.
Action Drum End Soon The drum unit is near the end of its life. Order a new drum unit before you get the Replace Drum message. Drum ! The corona wire on the drum unit must be cleaned. Clean the corona wire on the drum unit. The drum unit or the toner cartridge and drum unit assembly is not installed correctly. Put the toner cartridge in the drum unit. Reinstall the toner cartridge and drum unit assembly in the machine. Jam 2-sided The paper is jammed underneath the paper tray or the fuser unit.
Error Message Cause Action No Paper The machine is out of paper, or paper is not loaded correctly in the paper tray. Do one of the following: • Refill paper in the paper tray. Make sure the paper guides are set to the correct size. • Remove the paper and load it again. Make sure the paper guides are set to the correct size. • Make sure not to overfill the paper tray. No Toner The toner cartridge is not installed or is not installed correctly. Print Unable XX The machine has a mechanical problem.
Error Message Cause Action Self-Diagnostic The temperature of the Press and hold to turn off the fuser unit does not rise to a specified temperature within machine, wait a few seconds, and then turn it on again. Leave the the specified time. machine idle for 15 minutes with the The fuser unit is too hot. power on. Size Error 2-sided The paper size specified in the printer driver and the machine's menu are not available for automatic 2sided printing.
Fax and Telephone Problems If you cannot send or receive a fax, check the following: 1 Connect one end of the telephone line cord to the area labelled "LINE", and then connect the other end of the telephone line cord directly to a telephone wall socket. If you can send and receive faxes when the telephone line is directly connected to the fax, the problem may be unrelated to the machine. Please contact your telephone service provider for connection issues. 2 Check the receive mode.
Troubleshooting for Other Fax Problems Difficulties Suggestions Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. 1. Set your answering machine to answer in one or two rings. 2. Record the outgoing message on your answering machine. • Record five seconds of silence at the beginning of your outgoing message. • Limit your speaking to 20 seconds.
Print or Scan Problems select your model name (if not already selected). Click SCAN in the left navigation bar, and then click Scanners and Cameras. If you cannot print or scan a document, check the following: b. Do one of the following: (Windows® XP) 1 All of the machine's protective parts have been removed. 2 The interface cables are securely connected to the machine and the computer. 3 The printer or scanner driver has been installed correctly.
connection setting is disabled. Enable the WLAN connection and set up the wireless network connection. For more information, see the Online User's Guide: Introduction to Your Brother Machine If you cannot print on both sides of paper, check the following: 6 Change the paper size setting in the printer driver to A4.
Document and Paper Jams Find the Jammed Document or Paper If your document or paper jams inside the machine, the LCD message or Status Monitor will help you to find it. 1 5 4 Clear the Document Jam The Document is Jammed in the Top of the ADF 1 Open the ADF cover. 2 Pull the jammed document out to the left. 3 Close the ADF cover. 2 3 1. Document Jam 2. Jam Rear 3. Jam 2-sided 4. Jam Tray 5. Jam Inside The Document is Jammed under the Document Cover 4 Pull the jammed document out to the right.
Remove Small Paper Scraps Jammed in the ADF 5 Insert a strip of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. Clear the Paper Jam Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.
3 4 5 Fan the stack of paper to prevent further jams, and slide the paper guides to fit the paper size. Paper is Jammed in the Output Paper Tray When the paper is jammed in the output paper tray, do the following: 1 Use both hands to open the scanner. 2 Remove the paper. 3 Push the scanner down with both hands to close it. Make sure the paper is below the maximum paper mark (b b b). Put the paper tray firmly back in the machine.
Paper is Jammed at the Back of the Machine If the machine's control panel or the Status Monitor indicates that there is a jam in the back (Rear) of the machine, complete the following: 1 Leave the machine turned on for 10 minutes. This allows the internal fan to cool the extremely hot parts inside the machine. 2 Open the back cover. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them.
5 6 Close the fuser cover. Make sure the blue tabs at the left and right sides lock into place. Paper is Jammed inside the Machine If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, complete the following: 1 Leave the machine turned on for 10 minutes. This allows the internal fan to cool the extremely hot parts inside the machine. 2 Open the front cover. 3 Remove the toner cartridge and drum unit assembly.
WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. Pull out the jammed paper slowly. 5 Install the toner cartridge and drum unit assembly into the machine. 6 Close the front cover.
Paper is Jammed in the 2-sided Tray 4 Pull the jammed paper out of the machine or out of the 2‑sided tray. 5 Remove paper that may have jammed under the machine due to static electricity. If the machine's control panel or the Status Monitor indicates that there is a jam in the 2sided paper tray, do the following: 1 Leave the machine turned on for 10 minutes. This allows the internal fan to cool the extremely hot parts inside the machine. 2 Pull the paper tray completely out of the machine.
6 If paper is not caught inside the 2-sided tray, open the back cover. the paper tray firmly back in the 10 Put front of the machine. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 8 Close the back cover until it locks in the closed position. 9 Put the 2-sided tray firmly back in the rear of the machine. Troubleshooting Use both hands to gently pull the jammed paper out of the back of the machine.
B Appendix How to Enter Text on Your Brother Machine • When you must enter text on your Brother machine, a keyboard appears on the LCD. • The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the function you are setting. • Press • Press to cycle between letters, numbers and special characters. to cycle between lowercase and uppercase letters. • To move the cursor to the left or right, press d or c.
Supplies When the time comes to replace supplies such as the toner or drum, an error message will appear on your machine's control panel or in the Status Monitor. For more information about the supplies for your machine, visit http://www.brother.com/original/index.html or contact your local Brother reseller. The toner cartridge and drum unit are two separate parts.
C Index A L Address Book changing .........................................33 storing ............................................ 33 ADF (Automatic Document Feeder)........ .................................17, 20, 21, 26, 35 Automatic fax receive................................. 29, 31 LCD (Liquid Crystal Display).......... 1, 3, 4 C Control Panel Overview......................... 1 Copy.................................................... 17 settings............................................
These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries.
