User Manual

Table Of Contents
Error Message Cause Action
Replace Drum
It is time to replace the drum unit. Replace the drum unit.
The drum unit counter was not reset
when a new drum was installed.
Reset the drum unit counter.
Replace Toner
The toner cartridge is at the end of its
life. The machine stops all print
operations.
While memory is available, faxes are
stored in the memory.
Replace the toner cartridge with a
new one.
Scan Unable
The document is too long for 2sided
scanning.
Press . Use an appropriate size
paper for 2sided scanning.
Scan Unable XX The machine has a mechanical
problem.
Press and hold to turn off the
machine, and then turn it on again.
If the problem continues, contact
Brother Customer Service.
Contact Brother Customer Service
at:
1-877-BROTHER
(1-877-276-8437) (in USA)
www.brother.ca/support (in
Canada)
or to locate a Brother Authorized
Service Center, visit:
http://www.brother-usa.com/
service
Self-Diagnostic
The temperature of the fuser unit
does not rise to a specified
temperature within the specified time.
Press and hold to turn off the
machine, wait a few seconds, and
then turn it on again. Leave the
machine idle for 15 minutes with the
power on.
The fuser unit is too hot.
Size Error 2-sided
The paper size specified in the printer
driver and the machine's paper size
setting are not available for automatic
2-sided printing.
Press . Choose a paper size
supported by 2-sided printing.
Paper sizes available for automatic 2-
sided printing are Letter, Legal and
Folio.
The paper in the tray is not the
correct size and is not available for
automatic 2-sided printing.
Load the correct size of paper in the
tray and set the tray for that paper
size.
Paper sizes available for automatic 2-
sided printing are Letter, Legal and
Folio.
Size mismatch
The paper in the tray is not the
correct size.
Load the correct size of paper in the
tray and set the size of paper to the
tray.
Toner Ended
The toner cartridge is at the end of its
life.
Replace the toner cartridge with a
new one.
Toner Low
If the LCD displays this message, you
can still print. The toner cartridge is
near the end of its life.
Order a new toner cartridge now so a
replacement toner cartridge is
available when the LCD displays
Replace Toner.
Touchscreen Initialisation
Failed
The touchscreen was pressed before
the power on initialization was
completed.
Make sure nothing is touching or
resting on the touchscreen.
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