User Manual

Table Of Contents
Error Message Cause Action
Cooling Down
The temperature of the inside of
the machine is too hot. The
machine pauses its current print
job and goes into cooling down
mode.
Wait until the machine has finished cooling down.
Make sure all vents on the machine are clear of
obstructions.
When the machine has cooled down, it will
resume printing.
Cover is Open
The top cover is not completely
closed.
Open and then firmly close the top cover of the
machine.
Cover is Open.
The fuser cover is not
completely closed or paper was
jammed in the back of the
machine when you turned on
the power.
Close the fuser cover located inside the back
cover of the machine.
Make sure paper is not jammed inside the back of
the machine, and then close the fuser cover.
Cover is Open.
The ADF cover is not
completely closed.
Close the ADF cover.
If the error message remains, press
.
Disconnected
The other person or other
person's fax machine stopped
the call.
Try to send or receive again.
If calls are stopped repeatedly and you are using
a VoIP (Voice over IP) system, try changing the
Compatibility to Basic (for VoIP).
Document Jam
The document was not inserted
or fed correctly, or the
document scanned from the
ADF was too long.
Remove the jammed paper from the ADF unit.
Clear any debris or scraps of paper from the ADF
unit paper path.
Press .
Supplies
Drum End Soon
The drum unit is near the end of
its life.
Order a new drum unit before the LCD displays
Replace Drum.
Drum !
The corona wires on the drum
unit must be cleaned.
Clean the corona wires on the drum unit.
See Related Information: Clean the Corona
Wires.
If the problem continues, replace the drum unit
with a new one.
Drum Stop
It is time to replace the drum
unit.
Replace the drum unit.
See Related Information: Replace the Drum Unit.
Jam 2-sided
The paper is jammed
underneath the paper tray or
the fuser unit.
Remove the paper tray or open the back cover to
gently remove the jammed paper.
Jam Inside
The paper is jammed inside the
machine.
Open the top cover, remove the toner cartridges
and drum unit assembly, and gently remove the
jammed paper. Reinstall the toner cartridges and
drum unit assemblies into the machine. Close the
top cover.
Jam Manual Feed
The paper is jammed in the
manual feed slot of the
machine.
Gently remove the jammed paper from in and
around the manual feed slot. Reload the paper
into the manual feed slot, and then press Start.
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