Basic User's Guide DCP-L5500DN DCP-L5600DN DCP-L5650DN MFC-L5700DW MFC-L5800DW MFC-L5850DW MFC-L5900DW MFC-L6700DW MFC-L6800DW Brother recommends keeping this guide next to your Brother machine for quick reference. Online User's Guide This Basic User's Guide contains basic instructions and information for your Brother machine. For more advanced instructions and information, see the Online User's Guide at solutions.brother.
If you need to call Customer Service Please complete this information for future reference: Model Number: (Circle your model number) DCP-L5500DN/DCP-L5600DN/DCP-L5650DN/ MFC-L5700DW/MFC-L5800DW/MFC-L5850DW/ MFC-L5900DW/MFC-L6700DW/MFC-L6800DW Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the machine. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Brother Numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. FAQs (Frequently Asked Questions) The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. Download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product. support.brother.com • Check here for Brother driver updates.
Ordering Accessories and Supplies For best quality results use only genuine Brother supplies, which are available at most Brother retailers. If you cannot find the supplies you need and have a Visa, MasterCard, Discover, American Express credit card, or PayPal account, you can order directly from Brother. Visit us online for a complete selection of the Brother accessories and supplies that are available for purchase. NOTE In Canada, only Visa and MasterCard are accepted.
Order Information Description Item Toner cartridge TN-820 (Approximately 3,000 pages) 1 2 3 TN-850 (Approximately 8,000 pages) 1 2 4 TN-880 (Approximately 12,000 pages) 1 2 5 6 Drum Unit DR-820 (Approximately 30,000 pages) 7 1 Approximate cartridge yield is declared in accordance with ISO/IEC 19752.
Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
User's Guides and Where to Find Them Which Guide? What's in It? Where Is It? Product Safety Guide Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Printed / In the box Quick Setup Guide Follow the instructions for setting up your machine, and installing the drivers and software for the operating system and connection type you are using.
The Online User's Guide Helps You Get the Most Out of Your Machine We hope that you find this guide helpful. To learn more about your machine's features, please take a look at our Online User's Guide. It offers: Quicker Navigation! Search box Navigation index in a separate panel Comprehensive! Every topic in one guide Simplified Layout! Provides step-by-step instructions Feature summary at the top of the page 1 2 3 4 1. Search Box 2. Navigation 3. Summary 4.
Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online. Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. • Provides several ways to search! • Displays related questions for more information • Receives regular updates based on customer feedback Since the Brother Solutions Center is updated regularly, this screen is subject to change without notice.
Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries. IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
Compilation and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product's descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
Table of Contents 1 General Information ............................................................................................ 1 Control Panel Overview.............................................................................................1 Touchscreen LCD Overview ......................................................................................3 How to Navigate the Touchscreen LCD.....................................................................5 Access Brother Utilities (Windows®) ....
Scan Using the Scan Button on Your Brother Machine...........................................27 Scan Using the Scan Button on the Machine ................................................27 6 Fax ...................................................................................................................... 29 Before Faxing ..........................................................................................................29 Set Your Station ID ..................................................
1 General Information Control Panel Overview 2 3 4 5 1 1 General Information 1. Near Field Communication (NFC) Reader (available only for certain models) You can use card authentication by touching the IC card to the NFC Reader on the control panel. If your Android™ device supports the NFC feature, you can print from your device or scan documents to your device in the same way. 2. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the Touchscreen. 3.
4. Power On/Off • Turn on the machine by pressing . • Turn off the machine by pressing and holding down . The LCD displays [Shutting Down] for a few seconds before going off. If you have an external telephone or TAD connected, it is always available. 5. (WiFi) (For infrastructure mode) When the WiFi light is on, your Brother machine is connected to a wireless access point.
Touchscreen LCD Overview If Active Directory® Authentication or LDAP Authentication is enabled, the machine's control panel will be locked. The available features vary depending on your model. Function screens General Information The Home screen displays the machine’s status when the machine is idle. This screen is also called the Ready Mode screen. When displayed, this screen indicates that your machine is ready for the next command.
• 5. Date & Time [Web] Press to connect the Brother machine to an Internet service. For more information, see the Web Connect Guide. Go to your model's Manuals page on the Brother Solutions Center at support.brother.com to download the guide. • [Apps] 6. [Shortcuts] Press to access the [Shortcuts] screen. (Function screens) 7. Press to access the Function screens. Press to connect the Brother machine to the Brother Apps service. For more information, see the Web Connect Guide.
How to Navigate the Touchscreen LCD 4 Swipe up or down or press a or b to display the [LCD Settings] option, and then press [LCD Settings]. 5 Press [Backlight]. 6 Press [Med]. 7 Press 1 Press your finger on the LCD to operate it. To display and access all the options, swipe left, right, up, down or press d c or a b on the LCD to scroll through them. IMPORTANT General Information The following steps explain how to change a machine setting.
Access Brother Utilities (Windows®) 2 Select your machine (where XXXX is the name of your model). 3 Choose the operation you want to use. Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1 Do one of the following: • (Windows® XP, Windows Vista®, Windows® 7, Windows Server® 2003, Windows Server® 2008 and Windows Server® 2008 R2) Click (Start) > All Programs > Brother > Brother Utilities.
Initial Setup Set the Date and Time 1 Press [Settings] > [All Adjust the Machine's Volume 1 Enter the last two digits of the year using the LCD, and then press [OK]. 3 Enter the two digits for the month using the LCD, and then press [OK]. 2 Press one of the following options: (The options will vary depending on your machine.) • [Ring] Adjust the ring volume. • [Beep] 4 Enter the two digits for the day using the LCD, and then press [OK]. 5 Press [Clock Type].
2 Paper Handling Load Paper Load Paper in the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size. Change the paper size and paper type settings if needed, following the on-screen instructions. For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray or the release lever (2) in the back of the tray, and then pull out the back of the paper tray.
4 Load paper in the paper tray with the printing surface face down. 5 When you use Letterhead or Preprinted paper, load the paper in the correct orientation as shown in the illustrations. Make sure the paper is below the maximum paper mark (b b b). Overfilling the paper tray will cause paper jams.
Load Paper in the Multi‑purpose Tray (MP Tray) 3 Pull out the MP tray support (1) and unfold the flap (2). When you load a different size and type of paper in the tray, you must change the Paper Size and Paper Type settings in the machine or on your computer, also. When you use envelopes, thick paper, or labels, see Related Information: Print on Envelopes, Thick Paper or Labels. 2 1 1 Lift the support flap to prevent paper from sliding off the face down output tray.
Make sure the paper is below the maximum paper mark (1). Paper Orientation for Letterhead and Preprinted Paper For 1-sided printing Change the Check Paper Size Setting When you turn on your machine's Check Size setting, the machine displays a message when you remove a paper tray or load paper using the MP tray, asking if you changed the paper size and paper type. The default setting is On. Press 2 Press [On] or [Off].
Change the Paper Size and Paper Type Recommended Print Media When you change the size and type of the paper you load in the tray, you must change the Paper Size and Paper Type settings on the LCD at the same time. To get the best print quality, we recommend using the paper listed in the table. 1 2 3 4 Press Settings] > [General Setup] > [Tray Setting] > [Paper Type]. Swipe up or down or press a or b to display the paper tray options, and then press the option you want.
Using Special Paper Always test paper samples before purchasing them to ensure desirable performance. • DO NOT use inkjet paper; it may cause a paper jam or damage your machine. • If you use bond paper, paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance. 2 Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
3 Print Print from Your Computer Print a Document (Macintosh) For printing instructions, see the Online User's Guide: Print from Your Computer (Macintosh). Print on Both Sides of the Paper Automatically (Windows®) Print a Document (Windows®) 1 Select the print command in your application. 2 Select Brother XXX-XXXX (where XXXX is the name of your model). 3 Click Print. 4 Complete your print operation. For more information, see the Online User's Guide: Print from Your Computer (Windows®).
5 Click the 2-sided Settings button. 6 Select an option from the 2-sided Type menu. 7 If you want to specify the offset for binding in inches or millimeters, select theBinding Offset check box. 8 Click OK. 9 Click OK again, and then complete your print operation. If your application contains a similar setting, we recommend that you set the orientation using the application. 4 Click the Multiple Page drop-down list and select the 2 in 1, 4 in 1, 9 in 1, 16 in 1, or 25 in 1 option. 5 Click OK.
Print on Envelopes, Thick Paper or Labels 3 On the front of the machine, open the MP tray and lower it gently. 4 Pull out the MP tray support (1) and unfold the flap (2). When the back cover (face up output tray) is pulled down, the machine has a straight paper path from the MP tray on the front of the machine through the back of the machine and onto the face up output tray. Use the MP tray and output method for printing on thick paper or envelopes.
6 Load paper or labels in the MP tray. 1 9 Click the Paper Size drop-down list and select your paper size. the Media Type drop-down list and 10 Click select the type of paper you are using. the First Page and Other Pages 11 Click drop-down lists and select MP Tray. the Orientation field, select the 12 InPortrait or Landscape option to set the 1 orientation of your printout. • Make sure the paper is below the maximum paper mark (1). • Load paper into the MP tray with the printing surface face up.
4 Copy Copy a Document 3 Press [Copy]. The LCD displays: 1 Make sure you have loaded the correct size paper in the paper tray. 2 Do one of the following: • Place the document face up in the ADF. (If you are copying multiple pages, we recommend using the ADF.) 4 Change the copy settings, if needed. (Number of copies) • Enter the number of copies in one of the following ways: • Press or on the LCD. • Press the numbers on the control panel. • Place the document face down on the scanner glass.
• Current setting indications Press the following icons to change these settings for the next copy only. • [Enlarge/Reduce] • [2-sided Copy] • [Density] • 5 [Tray Use] Press [Start]. To stop copying, press .
Copy Settings Copy Options To change Copy settings, press [Options]. Menu selections Options Quality Select the copy quality for your type of document. Enlarge/Reduce 100% - Enlarge Select an enlargement ratio for the next copy. Reduce Select a reduction ratio for the next copy. Auto Adjusts the copy size to fit on the paper size you have set. Custom(25-400%) Enter an enlargement or reduction ratio. Density Increase the density to make the text darker.
Menu selections Options Page Layout Make N in 1 or 2 in 1 ID copies. 4 in1 2-sided Copy Select to copy on both sides of the paper. 1-sided → 2-sided 4 1 2 Copy 1 2 2-sided → 2-sided 1 1 2 2 The available options will vary depending on your model. 2-sided Copy Page Layout Select long edge binding or short edge binding. (available only for certain settings) Tray Use Select a paper tray for the next copy. Save as Shortcut Add the current settings as a shortcut.
Copy Multiple Pages on Both Sides of the Paper 2 Do one of the following: • Place the document face up in the ADF. (If you are copying multiple pages, we recommend using the ADF.) • You must choose a layout option before you can start 2-sided copying. • Select Letter, Legal, or Folio size paper when using the 2‑sided copy option. Portrait 1–sided to 2–sided (Long Edge Flip) 1 1 2 • Place the document face down on the scanner glass.
9 Press [Start] to scan the page. If you are using the ADF, the machine feeds and scans the pages and starts printing. If you are using the scanner glass, go to the next step. the machine scans the page, press 10 After the [Continue] or [Finish] button. • To scan another page, place the next page on the scanner glass and then press [Continue]. • If you have scanned all the pages, press [Finish].
Copy a 2-sided Document Using the Scanner Glass Related Models: DCP-L5500DN/DCP-L5600DN/MFC-L5700DW/ MFC-L5800DW Copy an ID Card Use the [2in1(ID)] feature to copy both sides of an identification card onto one page, keeping the original card size. • To copy a 2-sided document using the scanner glass, you must scan both sides of the document manually. • Select Letter, Legal, or Folio size paper when using the 2‑sided copy option. 1 Make sure you have loaded the correct size paper in the paper tray.
5 After the machine has scanned the first side, turn over the identification card. 6 Press [Continue] to scan the other side.
5 Scan Scan from Your Computer (Windows®) 2 Click Start > All Programs > Brother > Brother Utilities, and then click the drop-down list and select your model name (if not already selected). Click Scan in the left navigation bar, and then click ControlCenter4 Link. The ControlCenter4 application opens. There are several ways you can use your computer to scan photos and documents on your Brother machine. Use the software applications provided by Brother, or use your favorite scanning application.
5 Click the File button. The scan settings dialog box appears. Scan Using the Scan Button on Your Brother Machine Scan Using the Scan Button on the Machine 1 Do one of the following: • Place the document face up in the ADF. (If you are scanning multiple pages, we recommend using the ADF.) 6 Change the scan settings if needed, and then click Scan. 5 The machine scans the document and saves the file in the folder you have selected. The folder opens automatically.
3 Swipe left or right or press d or c to display the Scan mode icon. 7 • [2-sided Scan] The icon is highlighted and moves to the middle of the LCD. • [Scan Settings] • [Scan Type] Option Description • [Resolution] Press this button to scan documents and save them to a folder on your computer. • [File Type] • [Document Size] • [Brightness] For other Scan options, see the Online User's Guide: Scan Using the Scan Button on Your Brother Machine.
6 Fax Before Faxing Set Your Station ID 6 Related Models: MFC-L5700DW/MFC-L5800DW/MFC-L5850DW/ MFC-L5900DW/MFC-L6700DW/MFC-L6800DW • Press Press • If you enter an incorrect character, press d or c to move the cursor to it and press [Settings] > [All Press [Tel]. 4 Enter your telephone number (up to 20 digits) using the LCD, and then press [OK]. 5 Press [Name]. • For more information, see Related Information. 7 Press . Fax 3 • To enter a space, press [Space]. 6 2 .
Set Telephone Line Compatibility for Interference and VoIP Systems Related Models: MFC-L5700DW/MFC-L5800DW/MFC-L5850DW/ MFC-L5900DW/MFC-L6700DW/MFC-L6800DW Problems sending and receiving faxes due to possible interference on the telephone line may be solved by reducing the modem speed to minimize errors in fax transmission. If you are using a Voice over IP (VoIP) service, Brother recommends changing the compatibility to Basic (for VoIP).
External TAD Mode ([External TAD] in the machine's menu) External TAD Mode lets an external answering device manage your incoming calls. Incoming calls will be handled in the following ways: • Faxes will be received automatically. • Voice callers can record a message on the external TAD.
Choose the Correct Receive Mode Related Models: MFC-L5700DW/MFC-L5800DW/MFC-L5850DW/MFC-L5900DW/MFC-L6700DW/MFC-L6800DW The correct Receive Mode for you is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring and so on) you will be using on the same line as the Brother machine.
2 Press [Fax], [Fax/Tel], [External TAD], or [Manual]. 3 Press .
Set the F/T Ring Time (Pseudo/Double-ring) Related Models: MFC-L5700DW/MFC-L5800DW/MFC-L5850DW/ MFC-L5900DW/MFC-L6700DW/MFC-L6800DW When you set the Receive Mode to Fax/Tel Mode, if the call is a fax, your machine will automatically receive it. However, if it is a voice call, the machine will sound the F/T ring (pseudo/double-ring) for the time you set in the F/T Ring Time option. When you hear the F/T ring, it means that a voice caller is on the line.
Store Numbers Related Models: MFC-L5700DW/MFC-L5800DW/MFC-L5850DW/ MFC-L5900DW/MFC-L6700DW/MFC-L6800DW Store fax and telephone numbers in the machine for quick dialing and broadcasting faxes to groups. When you dial a stored number, the LCD displays the number. If you lose electrical power, the Address Book numbers that are in the machine's memory will not be lost.
• Select the fax or telephone numbers you want to delete by pressing them to display a red check mark, and then press [OK]. 3 Press .
Telephone Services and External Devices Related Models: MFC-L5700DW/MFC-L5800DW/MFC-L5850DW/MFC-L5900DW/MFC-L6700DW/MFC-L6800DW You may be able to use the following services and connections with your Brother machine. These are summaries of ways to connect your machine. For more information about each topic, see the Online User's Guide.
External and Extension Telephones Related Models: MFC-L5700DW/MFC-L5800DW/MFC-L5850DW/ MFC-L5900DW/MFC-L6700DW/MFC-L6800DW You can connect a separate telephone to the jack labeled EXT. on the Brother machine. If you answer an incoming fax on the external telephone, you can make the machine receive it by pressing * 5 1, or by pressing Fax Start, and then choosing [Receive].
Send and Receive a Fax Using Your Machine Send a Fax Related Models: MFC-L5700DW/MFC-L5800DW/MFC-L5850DW/ MFC-L5900DW/MFC-L6700DW/MFC-L6800DW 1 Do one of the following: • Place the document face up in the ADF. (If you are faxing multiple pages, we recommend using the ADF.) • Using the Address Book Press [Address Book], and then do one of the following: • Swipe up or down or press a or b to display the number you want, and then press it. • Press name and press [OK]. Press the name you want to dial.
4 Press [Fax Start]. The machine scans and sends the document. If you placed the document on the scanner glass, follow the instructions in the table. Option Description Yes To scan the next page, press the Yes option, and then place the next page on the scanner glass. Press OK to scan the page. No After you have scanned the last page, press the No option. The machine sends the document. To stop faxing, press .
Fax Using Your Computer (PC-FAX) Send Faxes from Your Computer Related Models: MFC-L5700DW/MFC-L5800DW/MFC-L5850DW/ MFC-L5900DW/MFC-L6700DW/MFC-L6800DW The Brother PC-FAX feature lets you send a file, created in any application on your computer, as a standard fax and even attach a cover page. For Windows®: For more information, see the Online User's Guide: PC-FAX for Windows®. For Macintosh: For more information, see the Online User's Guide: PC-FAX for Macintosh.
1 Do one of the following: • (Windows® XP, Windows Vista® and Windows® 7) Click Start > All Programs > Brother > Brother Utilities > PCFAX > Receive. • (Windows® 8) Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Receive. 2 Confirm the message and click Yes. The PC-FAX Receive window appears. The PC-Fax Receive (Ready) icon also appears in your computer task tray.
A Troubleshooting Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on. • All of the machine's orange protective parts have been removed.
Find the Error Find the Solution Using the LCD 1. Follow the messages on the LCD. 2. See the instructions in the following table. 3. If you cannot resolve the error, see the Online User's Guide: Error and Maintenance Messages or see: FAQs & Troubleshooting on the Brother Solutions Center at support.brother.com.
Error Message Cause Action Cover is Open. The fuser cover is not completely closed or paper was jammed in the back of the machine when you turned on the power. Close the fuser cover located inside the back cover of the machine. The ADF cover is not completely closed. Close the ADF cover. Cover is Open. Make sure paper is not jammed inside the back of the machine, and then close the fuser cover. If the error message remains, press .
Error Message Cause Action Jam Tray 1 The paper is jammed in the indicated paper tray. Pull out the paper tray and remove all jammed paper as shown in the animation on the LCD. Jam Tray 2 Jam Tray 3 Media Type Mismatch The media type specified in the printer driver differs from the paper type specified in the machine's menu. Load the correct type of paper in the tray indicated on the LCD, and then select the correct media type in the Paper Type setting on the machine.
Error Message Cause Action No Toner The toner cartridge or the toner cartridge and drum unit assembly is not installed correctly. Remove the toner cartridge and drum unit assembly. Remove the toner cartridge from the drum unit, and reinstall the toner cartridge back in the drum unit. Reinstall the toner cartridge and drum unit assembly back in the machine. If the problem continues, replace the toner cartridge with a new one. No Tray T1 The paper tray is not installed or not installed correctly.
Error Message Cause Print Unable ## The machine has a mechanical problem. Action • Press and hold to turn off the machine, wait a few minutes, and then turn it on again. • If the problem continues, contact Brother Customer Service. Contact Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) www.brother.ca/support (in Canada) or to locate a Brother Authorized Service Center, visit: http://www.brother-usa.
Error Message Cause Self-Diagnostic The temperature of the Press and hold to turn off the fuser unit does not rise to machine, wait a few seconds, and then a specified temperature within the specified time. turn it on again. Leave the machine idle for 15 minutes with the power on. The fuser unit is too hot. Size Error The paper size defined in Choose a paper size supported by the the printer driver is not defined tray. supported by the defined tray.
Fax and Telephone Problems Related Models: MFC-L5700DW/MFC-L5800DW/MFC-L5850DW/MFC-L5900DW/MFC-L6700DW/MFC-L6800DW If you cannot send or receive a fax, check the following: 1 Connect one end of the telephone line cord to the area labelled "LINE", and then connect the other end of the telephone line cord directly to a telephone wall jack. If you can send and receive faxes when the telephone line is directly connected to the fax, the problem may be unrelated to the machine.
Troubleshooting for Other Fax Problems Related Models: MFC-L5700DW/MFC-L5800DW/MFC-L5850DW/MFC-L5900DW/MFC-L6700DW/MFC-L6800DW Difficulties Suggestions Cannot send a fax. Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine. If you subscribe to DSL, VoIP, or MagicJack services, call your service provider for connection instructions.
Difficulties Suggestions Cannot receive a fax. Make sure your Brother machine’s Easy Receive feature is turned On. Easy Receive allows you to receive a fax even if you answered the call on an external or extension telephone. Received faxes Turn on Auto Reduction. appear as split pages. Dialing does not work. Check all line cord connections. (No dial tone) Change Tone/Pulse setting. (Available only for some countries) Poor sending quality. Try changing your resolution to Fine or S.Fine.
Print or Scan Problems select your model name (if not already selected). Click Scan in the left navigation bar, and then click Scanners and Cameras. If you cannot print or scan a document, check the following: b. Do one of the following: (Windows® XP) 1 All of the machine's protective parts have been removed. 2 The interface cables are securely connected to the machine and the computer. 3 The printer or scanner driver has been installed correctly.
If you cannot print on both sides of paper, check the following: 6 Change the paper size setting in the printer driver to Letter, Legal, or Folio.
Document and Paper Jams Find the Jammed Document or Paper If your document or paper jams inside the machine, the LCD message or Status Monitor will help you to find it. Clear the Document Jam The Document is Jammed in the Top of the ADF 1 Open the ADF cover. 2 Pull the jammed document out to the left. 3 Close the ADF cover. 1. Document Jam 2. Jam Rear 3. Jam 2-sided 4. Jam Tray 5.
Remove Small Paper Scraps Jammed in the ADF 5 Insert a strip of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. Clear the Paper Jam Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams. If the document rips or tears, remove all small paper scraps to prevent future jams. 6 Press .
Paper is Jammed in the MP tray Paper is Jammed in the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the machine's MP tray, follow these steps: If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 2 Remove any jammed paper from in and around the MP tray. 3 Fan the paper stack, and then put it back in the MP tray.
3 Fan the stack of paper to prevent further jams, and slide the paper guides to fit the paper size. Paper is Jammed in the Back of the Machine If the machine's control panel or the Status Monitor indicates that there is a jam in the back (Rear) of the machine, follow these steps: 4 5 1 Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. 2 Open the back cover.
WARNING Paper is Jammed inside the Machine HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 4 If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, follow these steps: 1 Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. 2 Open the front cover. 3 Remove the toner cartridge and drum unit assembly.
WARNING 6 Close the front cover. HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 4 Pull out the jammed paper slowly. 5 Install the toner cartridge and drum unit assembly into the machine.
Paper is Jammed in the 2-sided Tray 4 Pull the jammed paper out of the machine or out of the 2‑sided tray. 5 Remove paper that may have jammed under the machine due to static electricity. If the machine's control panel or the Status Monitor indicates that there is a jam in the 2sided paper tray, follow these steps: 1 Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. 2 Pull the paper tray completely out of the machine.
6 If paper is not caught inside the 2-sided tray, open the back cover. 9 Put the 2-sided tray firmly back in the rear of the machine. the paper tray firmly back in the 10 Put front of the machine. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 7 Use both hands to gently pull the jammed paper out of the back of the machine. 8 Close the back cover until it locks in the closed position.
B Appendix How to Enter Text on Your Brother Machine • When you must enter text on your Brother machine, a keyboard appears on the LCD. • The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the operation you perform. • Press • Press to cycle between letters, numbers and special characters. to cycle between lowercase and uppercase letters. • To move the cursor to the left or right, press d or c.
Related Information • Set Your Station ID on page 29 64
Supplies When the time comes to replace supplies, such as the toner or drum, an error message will appear on your machine's control panel or in the Status Monitor. For more information about the supplies for your machine, visit http://www.brother.com/original/index.html or contact your local Brother dealer. The toner cartridge and drum unit are two separate parts. Supply Items Supply order No.
C Index A Accessories and Supplies..................ii, iii Address Book changing .........................................35 storing ............................................ 35 using................................................39 ADF (Automatic Document Feeder)........ ..................................... 18, 22, 23, 27, 39 Automatic fax receive................................. 30, 32 B F/T ring time.................................... 34 receive mode.............................
T TAD (Telephone Answering Device), external.......................................... 30, 37 Troubleshooting................................... 43 document and paper jams ..............55 error and maintenance messages ..44 fax and telephone problems ...........50 print or scan problems ....................53 V Voice Mail.......................................32, 37 VoIP systems................................. 30, 37 Volume...................................................
Brother International Corporation 200 Crossing Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries.