User’s Guide Remote Panel ENG Version A
Copyright Copyright © 2019 Brother Industries, Ltd. All rights reserved. © 2018 Google LLC. All rights reserved. Information in this document is subject to change without notice. The screens in this document are for illustration purposes only and may differ from the actual screens. The software described in this document is furnished under licence agreements. The software may be used or copied only in accordance with the terms of those agreements.
Table of Contents 1 Background 1 1.1 Overview ................................................................................................................................................. 1 1.2 Connection Types ................................................................................................................................... 2 1.3 System Requirements ............................................................................................................................
1 Background 1.1 Overview 1 The Brother Remote Panel software solution allows to remotely operate the control panel of a Brother machine from its Web Based Management. The operator can then use it to interact with the machine’s LCD and panel buttons to retrieve diagnostic information for troubleshooting purposes. This solution can also be used for training and demonstration purposes.
1.2 Connection Types Depending on the network environment, two connection types can be used: • Virtual Private Network (VPN) Connection If both the dealer/IT administrator’s computer and the target machine are on the same network. • Virtual Network Computing (VNC) Connection If the dealer/IT administrator’s computer and the target machine are on different networks. 1 1.3 System Requirements Web Browser • • • Network Environment Minimum 2 Mbps (down) Network Communication HTTPS (Port 443) Chrome 60.
2 NOTE Usage • • Make sure the Remote Panel software solution is activated on the target machine. If the target machine is not on the same network, you can still access it using the Remote Panel by accessing a remote computer connected to that network via a desktop sharing application. 2 To access the control panel of a remote machine from its Web Based Management: 1. Start your web browser. 2. Type the IP address of the target machine or the print server name in your browser's address bar.
5. Enter the username ("admin") and password (the Web Based Management login password). 2 6. When the access message appears on the remote machine’s LCD, ask the machine’s user to press “Yes”. 7. You can now operate the remote machine’s control panel. To end the remote session, click the Logout button. NOTE • • • The Refresh Interval allows to automatically refresh the content of the remote LCD (default: 3 seconds). To long press a control panel element, click and hold it for two seconds.
