User's Manual
Table Of Contents
- Online User's Guide DCP-L5500DN/DCP-L5600DN/DCP-L5650DN/MFC-L5700DW/MFC-L5800DW/MFC-L5850DW/MFC-L5900DW/MFC-L6700DW/MFC-L6800DW
- Table of Contents
- Before You Use Your Brother Machine
- Introduction to Your Brother Machine
- Paper Handling
- Print
- Print from Your Computer (Windows)
- Print a Document (Windows)
- Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows)
- Print as a Poster (Windows)
- Print on Both Sides of the Paper (Windows)
- Print as a Booklet (Windows)
- Secure Print (Windows)
- Use a Macro from Your Computer (Windows)
- Use a Preset Print Profile (Windows)
- Change the Default Print Settings (Windows)
- Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language Emulation) (Windows)
- Monitor the Status of the Machine from Your Computer (Windows)
- Print Settings (Windows)
- Print from Your Computer (Mac)
- Print a Document (Mac)
- Print on Both Sides of the Paper (Mac)
- Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac)
- Secure Print (Mac)
- Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ language emulation) (Mac)
- Monitor the Status of the Machine from Your Computer (Mac)
- Print Options (Mac)
- Print One Page Duplicates on Different Types of Paper
- Cancel a Print Job
- Test Print
- Print from Your Computer (Windows)
- Scan
- Scan Using the Scan Button on Your Brother Machine
- Scan Photos and Graphics
- Save Scanned Data to a Folder as a PDF File
- Save Scanned Data to a USB Flash Drive
- Scan to an Editable Text File (OCR)
- Scan to Email Attachment
- Send Scanned Data to an Email Server
- Scan to FTP
- Scan to SSH FTP (SFTP)
- Scan to Network (Windows)
- Scan to SharePoint
- Web Services for Scanning on Your Network (Windows Vista SP2 or greater, Windows 7 and Windows 8)
- Change Scan Button Settings from ControlCenter4 (Windows)
- Change Scan Button Settings from ControlCenter2 (Mac)
- Configure Certificate for Signed PDF
- Disable Scanning from Your Computer
- Scan from Your Computer (Windows)
- Scan Using ControlCenter4 Home Mode (Windows)
- Scan Using ControlCenter4 Home Mode (Windows)
- Select Document Type Using ControlCenter4 Home Mode (Windows)
- Change Scan Size Using ControlCenter4 Home Mode (Windows)
- Crop a Scanned Image Using ControlCenter4 Home Mode (Windows)
- Print Scanned Data Using ControlCenter4 Home Mode (Windows)
- Scan to an Application Using ControlCenter4 Home Mode (Windows)
- Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows)
- Scan Both Sides of a Document Automatically Using ControlCenter4 Home Mode (Windows)
- Scan Settings for ControlCenter4 Home Mode (Windows)
- Scan Using ControlCenter4 Home Mode (Windows)
- Scan Using ControlCenter4 Advanced Mode (Windows)
- Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows)
- Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows)
- Scan Both Sides of a Document Automatically Using ControlCenter4 Advanced Mode (Windows)
- Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows)
- Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows)
- Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows)
- Scan Settings for ControlCenter4 Advanced Mode (Windows)
- Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- Scan Using Windows Photo Gallery or Windows Fax and Scan
- Scan Using ControlCenter4 Home Mode (Windows)
- Scan from Your Computer (Mac)
- Scan Using ControlCenter2 (Mac)
- Scan Using ControlCenter2 (Mac)
- Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Mac)
- Scan Both Sides of a Document Automatically Using ControlCenter2 (Mac)
- Scan Both Sides of an ID Card Using ControlCenter2 (Mac)
- Scan to Email Attachment Using ControlCenter2 (Mac)
- Scan to an Editable Text File (OCR) Using ControlCenter2 (Mac)
- Scan Using TWAIN-Compliant Applications (Mac)
- Scan Using ControlCenter2 (Mac)
- Configure Scan Settings Using Web Based Management
- Scan Using the Scan Button on Your Brother Machine
- Copy
- Fax
- Send a Fax
- Send a Fax
- Send a 2-sided Fax from the ADF
- Send a Fax Manually
- Send a Fax at the End of a Conversation
- Send the Same Fax to More than One Recipient (Broadcasting)
- Send a Fax in Real Time
- Send a Fax at a Specified Time (Delayed Fax)
- Add a Cover Page to Your Fax
- Cancel a Fax in Progress
- Check and Cancel a Pending Fax
- Fax Options
- Receive a Fax
- Receive Mode Settings
- Receive Modes Overview
- Choose the Correct Receive Mode
- Set the Number of Rings Before the Machine Answers (Ring Delay)
- Set the F/T Ring Time (Pseudo/Double-ring)
- Set Easy Receive
- Shrink Page Size of an Oversized Incoming Fax
- Set the 2-sided Printing for Received Faxes
- Set the Fax Receive Stamp
- Receive a Fax at the End of a Telephone Conversation
- Memory Receive (Remote Fax) Options
- Forward Incoming Faxes to Another Machine
- Set the Machine to Dial a Cell Phone or Pager Number When Receiving Faxes
- Store Incoming Faxes in the Machine's Memory
- Change Memory Receive Options
- Turn Off Memory Receive
- Print a Fax Stored in the Machine's Memory
- Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only)
- Remote Fax Retrieval
- Receive Mode Settings
- Voice Operations and Fax Numbers
- Telephone Services and External Devices
- Fax Reports
- PC-FAX
- Send a Fax
- Print Data Directly from a USB Flash Drive
- Network
- Get Started
- Network Management Software and Utilities
- Additional Methods of Configuring Your Brother Machine for a Wireless Network
- Before Configuring Your Brother Machine for a Wireless Network
- Configure Your Machine for a Wireless Network
- Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™ (WPS)
- Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS)
- Configure Your Machine for a Wireless Network in Ad-Hoc Mode (For IEEE 802.11b/g/n)
- Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard
- Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast
- Configure Your Machine for an Enterprise Wireless Network
- Use Wi-Fi Direct®
- Print or Scan from Your Mobile Device Using Wi-Fi Direct
- Configure Your Wi-Fi Direct Network
- Wi-Fi Direct Network Configuration Overview
- Configure Your Wi-Fi Direct Network Using the One-Push Method
- Configure Your Wi-Fi Direct Network Using the One-Push Method of Wi-Fi Protected Setup™ (WPS)
- Configure Your Wi-Fi Direct Network Using the PIN Method
- Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS)
- Configure Your Wi-Fi Direct Network Manually
- Advanced Network Features
- Print the Network Configuration Report
- Configure Your Mail Server Settings Using Web Based Management
- Configure the Brother Machine for Email or Internet Fax (I-Fax)
- I-Fax Options
- Use the Send Fax to Server Feature
- Print the WLAN Report
- Configure and Operate LDAP Search
- Synchronize Time with the SNTP Server Using Web Based Management
- Technical Information for Advanced Users
- Security
- Lock the Machine Settings
- Network Security Features
- Before Using Network Security Features
- Secure Function Lock 3.0
- Use Active Directory Authentication
- Use LDAP Authentication
- Manage Your Network Machine Securely Using SSL/TLS
- Introduction to SSL/TLS
- Certificates and Web Based Management
- Supported Security Certificate Features
- Create and Install a Certificate
- Manage Multiple Certificates
- Manage Your Network Machine Securely Using Web Based Management
- Manage Your Network Machine Securely Using BRAdmin Professional (Windows)
- Print Documents Securely Using SSL/TLS
- Manage Your Network Machine Securely Using IPsec
- Send or Receive an Email Securely
- Use IEEE 802.1x Authentication for a Wired or a Wireless Network
- Store Print Log to Network
- Mobile/Web Connect
- ControlCenter
- Troubleshooting
- Error and Maintenance Messages
- Document Jams
- Paper Jams
- Printing Problems
- Improve the Print Quality
- Telephone and Fax Problems
- Network Problems
- Error Messages
- Use the Network Connection Repair Tool (Windows)
- Where Can I Find My Brother Machine's Network Settings?
- I Cannot Complete the Wireless Network Setup Configuration
- My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network
- I Want to Check that My Network Devices are Working Correctly
- Other Problems
- Check the Machine Information
- Reset Your Brother Machine
- Routine Maintenance
- Machine Settings
- Change Machine Settings from the Control Panel
- In the Event of Power Failure (Memory Storage)
- General Settings
- Adjust the Machine's Volume
- Change for Daylight Saving Time Automatically
- Set Sleep Mode Countdown
- About Deep Sleep Mode
- Set Auto Power Off Mode
- Set the Date and Time
- Set the Time Zone
- Adjust the LCD Backlight Brightness
- Change How Long the LCD Backlight Stays On
- Set Your Station ID
- Set Tone or Pulse Dialing Mode (For Canada)
- Reduce Toner Consumption
- Add a Prefix to Every Fax Number
- Prevent Dialing a Wrong Number (Dial Restriction)
- Reduce Printing Noise
- Change the Language on the LCD
- Save Your Favorite Settings as a Shortcut
- Print Reports
- Settings and Features Tables
- Change Machine Settings from Your Computer
- Change Machine Settings from the Control Panel
- Appendix
- Glossary
Difficulties Suggestions
Cannot receive
a fax.
Make sure the machine is in the correct Receive Mode. This is determined by the external devices
and telephone subscriber services you have on the same line as the Brother machine.
• If you have a dedicated fax line and want your Brother machine to automatically answer all
incoming faxes, you should select Fax only mode.
• If your Brother machine shares a line with an external answering machine, you should select the
External TAD mode. In External TAD mode, your Brother machine will receive incoming faxes
automatically and voice callers will be able to leave a message on your answering machine.
• If your Brother machine shares the line with a Voice Mail subscriber service, see Related
Information: Voice Mail.
• If your Brother machine is on a line with the Distinctive Ring subscriber service, see Related
Information: Distinctive Ring.
• If your Brother machine shares a line with other telephones and you want it to automatically
answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother
machine will receive faxes automatically and produce a pseudo/double-ring to alert you to
answer voice calls.
• If you do not want your Brother machine to answer any incoming faxes automatically, you
should select the Manual mode. In Manual mode, you must answer every incoming call and
activate the machine to receive faxes.
Another device or service at your location may be answering the call before your Brother machine
answers. To test this, lower the Ring Delay setting:
• If the Receive Mode is set to Fax Only or Fax/Tel, reduce the Ring Delay to one ring.
See Related Information: Set the Number of Rings Before the Machine Answers (Ring Delay).
• If the Receive Mode is set to External TAD, reduce the number of rings programmed on your
answering machine to two.
• If the Receive Mode is set to Manual, DO NOT adjust the Ring Delay setting.
Have someone send you a test fax:
• If you received the test fax successfully, your machine is operating correctly. Remember to reset
your Ring Delay or answering machine setting back to your original setting. If receiving
problems recur after resetting the Ring Delay, then a person, device, or subscriber service is
answering the fax call before the machine has a chance to answer.
• If you were not able to receive the fax, then another device or subscriber service may be
interfering with your fax reception or there may be a problem with your fax line.
If you are using a telephone answering machine (External TAD mode) on the same line as the
Brother machine, make sure your answering machine is set up correctly.
1. Plug the telephone line cord directly from the wall telephone jack to your Brother machine’s
LINE jack.
2. Remove the protective cap from your Brother machine’s EXT jack, and then plug the telephone
line cord from your answering machine into the EXT jack.
3. Set your answering machine to answer within 4 rings.
If you are having problems receiving faxes or voice messages, set your answering machine to
answer within 2 or 3 rings.
4. Record the outgoing message on your answering machine.
• Record five seconds of silence at the beginning of your outgoing message.
• Limit your speaking to 20 seconds.
• End your outgoing message with your Fax Receive Code for people sending manual faxes.
For example: “After the beep, leave a message or press *51 and Start to send a fax.”
5. Set your answering machine to answer calls.
6. Set your Brother machine’s Receive Mode to External TAD.
See Related Information: Choose the Correct Receive Mode.
Make sure your Brother machine’s Easy Receive feature is turned On. Easy Receive is a feature
that allows you to receive a fax even if you answered the call on an external or extension
telephone.
If you often get transmission errors due to possible interference on the telephone line or if you are
using a VoIP system, try changing the Compatibility setting to Basic(for VoIP).
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