Barcode Utility User's Guide

30
5.2 File Processing Errors
Check the Application Log. For more information, see section 4.1 Check the Application Log.
Error Solution
Barcode for file
rename not found.
Check the barcode type setting in the File rename rule settings. For more information,
see section 2.6 Configure File Rename Settings.
Barcode for file
split not found.
Check the barcode type setting in the File split rule settings. For more information,
see section 2.5 Configure File Split Settings.
Cannot find the
backup folder for
the input file.
Check the backup settings in Common Settings. For more information, see section
2.8 Configure Common Settings.
Cannot find the
barcode for file
save.
Check the barcode type setting in the File save rule settings. For more information,
see section 2.7 Configure File Save Settings.
Cannot find the
folder for file
save.
Check the folder path setting in the File save rule settings. For more information, see
section 2.7 Configure File Save Settings.
Cannot find the
output folder for
the input file.
Check the backup settings in Common Settings. For more information, see section
2.8 Configure Common Settings.
Cannot save the file
in the specified
backup folder.
Check folder permissions.
Routed PDF files are
being created with
the same name.
If this is not intentional, make sure all file rename settings are correctly configured. For
more information, see section 2.6 Configure File Rename Settings.
The barcode has been
detected outside the
specified zonal
area.
Move or resize the barcode for better barcode recognition. For more information, see
section 2.4 Assign Barcodes to File Processing Rules.
The Brother device
used to scan this
document is not
optimized.
For maximum reliability, change your Brother machine’s scan settings to Full Color
PDF (we recommend using the 24bit color scan setting for best scan results and
barcode recognition). We do not recommend using the Auto Color mode settings. For
more information, see section. 1.4 Supported Scan Color Settings.
The cell size of
barcode on page
<page number> is too
small.
Change the cell size to the recommended size. For more information, see section
Appendix A: Barcode Recognition Requirements.
The resolution of
the PDF is lower
than 200dpi.
The barcode may not be read correctly with the current resolution. Increase the
barcode resolution. For more information, see section Appendix A: Barcode
Recognition Requirements.
The resolution of
the PDF is too low.
For two-dimensional (2D) barcodes, change the resolution setting to 300 DPI or higher.
For more information, see section Appendix A: Barcode Recognition Requirements.
The specified
barcode area is too
small.
Resize the barcode area. For more information, see section 2.4 Assign Barcodes to
File Processing Rules.
This barcode
contains none of the
characters
registered as part
of the file renaming
rule.
Check your settings. For more information, see section 2.3 Create a File Processing
Rule.