User Manual

Table Of Contents
Difficulties Suggestions
Confirm that the Brother printer driver is selected in your
application's Print window.
The machine prints the first couple of pages correctly,
then some pages have missing text.
Check the settings in your application to make sure they
are set up to work with your machine.
Your computer is not recognizing the full signal of the
machine’s input buffer. Make sure you connected the
interface cable correctly.
The machine does not print on both sides of the paper
even though the printer driver setting is 2-sided and the
machine supports automatic 2-sided printing.
Check the paper size setting in the printer driver. You
must select Letter, Legal, Folio, Mexico Legal and India
Legal paper that is 16 to 28 lb (60 to 105 g/m
2
)
Print speed is too slow. Try changing the printer driver setting. The highest
resolution needs longer data processing, sending and
printing time.
The machine does not feed paper. If there is paper in the paper tray, make sure it is straight.
If the paper is curled, straighten it. Sometimes it is helpful
to remove the paper, turn the stack over and put it back in
the paper tray.
Reduce the amount of paper in the paper tray, and then
try again.
Make sure MP Tray is not selected for Paper Source in
the printer driver.
Clean the paper pick-up rollers.
The machine does not feed paper from the MP tray. Fan the paper well and put it back in the MP tray firmly.
Make sure MP Tray is selected as Paper Source in the
printer driver.
The machine does not feed envelopes. Load envelopes in the MP tray. Your application must be
set to print the envelope size you are using. This is
usually done in the Page Setup or Document Setup menu
of your application.
Related Information
Troubleshooting
Related Topics:
Monitor the Status of the Machine from Your Computer (Windows)
Monitor the Status of the Machine from Your Computer (Mac)
Unscannable and Unprintable Areas
Cancel a Print Job
Load and Print Using the Paper Tray
Clean the Paper Pick-up Rollers
Load and Print Using the Multipurpose Tray (MP Tray)
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