Quick Start Guide

Find the Error Find the Solution

Using the LCD 1. Follow the messages on the LCD.

2. See the instructions in the following table.

3. If you cannot resolve the error, see the

Online User's Guide: Error and

Maintenance Messages or see: FAQs &

Troubleshooting on the Brother Solutions

Center at

support.brother.com.

Error and Maintenance Messages

(DCP-L6600DW/MFC-L6800DW/MFC-L6900DW)

If the LCD displays errors and your Android

™

device supports the NFC feature, touch your

device to the NFC logo on your Brother machine to access the Brother Solutions Center and

browse the latest FAQs from your device. (Your mobile telephone provider's message and

data rates may apply.)

Make sure the NFC settings of both your Brother machine and your Android

™

device are set

to On.

The most common error and maintenance messages are shown in the table.

Error Message Cause Action

Cartridge Error

The toner cartridge is not

installed correctly.

Remove the toner cartridge and drum

unit assembly. Take out the toner

cartridge, and put it back in the drum

unit again. Reinstall the toner cartridge

and drum unit assembly in the machine.

If the problem continues, contact Brother

customer service or your local Brother

dealer.

Document Jam

The document was not

inserted or fed correctly,

or the document scanned

from the ADF was too

long.

Remove the jammed paper from the

ADF unit.

Clear any debris or scraps of paper from

the ADF unit paper path.

Press .

Troubleshooting