User Manual

Table Of Contents

Troubleshooting

155

Colours are light or unclear on the

whole page

 Perform the calibration using the Touchscreen or the printer

driver (see Colour Calibration on page 119).

 Adjust the copy density and contrast if you are copying

(see Advanced User's Guide).

 Make sure Toner Save mode is off in the Touchscreen or the

printer driver.

 Make sure the media type setting in the driver matches the

type of paper you are using (see Acceptable paper and other

print media on page 33).

 Shake all four toner cartridges gently.

 Wipe the laser scanner windows with a dry lint free soft cloth

(see Cleaning the laser scanner windows on page 105).

White streaks or bands down the

page

 Wipe the laser scanner windows with a dry lint free soft cloth

(see Cleaning the laser scanner windows on page 105).

 Wipe the scanner glass strip with a dry lint free soft cloth

(see Cleaning the scanner glass on page 104).

 Make sure foreign material such as a torn piece of paper,

sticky notes or dust is not inside the machine or around the

drum unit and toner cartridge.

Examples of poor print quality Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.