User Manual
Table Of Contents
- Basic User’s Guide MFC-L8600CDW/MFC-L8850CDW/MFC-L9550CDW
- User’s Guides and where do I find them?
- Table of Contents
- 1 General information
- Using the documentation
- Accessing Brother Utilities (Windows®)
- Accessing the Advanced User's Guide, and Software and Network User's Guide
- How to access the User’s Guides for Advanced Features
- Accessing Brother Support (Windows®)
- Accessing Brother Support (Macintosh)
- Control panel overview
- Shortcut Settings
- Set the date and time
- Enter personal information (Station ID)
- Volume settings
- 2 Loading paper
- 3 Loading documents
- 4 Sending a fax
- 5 Receiving a fax
- 6 Using PC-FAX
- 7 Telephone and external devices
- 8 Dialling and storing numbers
- 9 Making copies
- 10 Printing from a USB flash drive or digital camera supporting mass storage
- 11 How to print from a computer
- 12 How to scan to a computer
- A Routine maintenance
- B Troubleshooting
- C Settings and features tables
- D Specifications
- Index
Troubleshooting
155
B
Copies are blank. Make sure you are loading the document correctly (see Using the automatic
document feeder (ADF) on page 38 or Using the scanner glass on page 39).
Scanning difficulties
Difficulty Suggestions
TWAIN or WIA errors appear when
starting to scan. (Windows
®
)
Make sure the Brother TWAIN or WIA driver is selected as the primary source in
your scanning application. For example, in Nuance™ PaperPort™ 12SE, click
Desktop > Scan Settings > Select to choose the Brother TWAIN/WIA driver.
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
Make sure the Brother TWAIN driver is selected as the primary source. In
PageManager, click File > Select Source and choose the Brother TWAIN driver.
Macintosh can also scan documents using the ICA Scanner Driver (see Software
and Network User's Guide).
OCR does not work. Try increasing the scanning resolution.
(Macintosh)
Presto! PageManager must be downloaded and installed before use. For further
instructions, see Accessing Brother Support (Macintosh) on page 5.
Network scanning does not work. see Network difficulties on page 156.
Cannot scan. Contact your administrator to check your Secure Function Lock Settings.
Software difficulties
Difficulty Suggestions
Cannot install software or print.
(Windows
®
only)
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Copying difficulties (continued)
Difficulty Suggestions