OWNER’S MANUAL ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, (2in1 Copier/Printer) ,,, ,,, ,,, MFC-9750 ,,, ,,, ,,,
© 1999 Brother Industries, Ltd.
i Table of Contents 1 2 Introduction Using This Manual ................................................................................. 1 Finding Information .............................................................................. 1 Symbols Used In This Manual .............................................................. 1 MFC-9750 Control Panel Overview ................................................... 2 Table of Options ........................................................................
ii TABLE OF CONTENTS 4 Setting Up the Machine and Computer to Work Together 5 Printing Copying a Photograph .................................................................... 21 Basic Copy Operations ........................................................................ 21 Copying One Page .............................................................................. 21 Stacking Multiple Copies (Using the ADF) ........................................ 22 Sorting Multiple Copies (Using the ADF) ....
TABLE OF CONTENTS 6 7 Optional Accessories Important Information 8 Paper Cassette ..................................................................................... 38 Two-Sided Printing (Manual Duplexing) ........................................... 39 Manual Feed Slot ................................................................................ 39 Loading One Sheet of Paper ........................................................... 40 Loading more than One Sheet of Paper .......................
iv TABLE OF CONTENTS 9 Specifications Brother HL-6/6V/10h/630series/660series/960/1260/WL-660: ..... 62 HP LaserJet series II, IID, IIP, IIP+, III, IIID or IIIP: .................... 63 HP LaserJet 4 Plus: ......................................................................... 63 NEC SuperScript 610/660: ............................................................. 63 EPSON ActionLaser 1100/1400: .................................................... 64 Lexmark WinWriter 200: ...........................
1 C H A P T E R O N E Introduction Using This Manual Thank you for purchasing a Brother multifunction center (MFC). This MFC has been designed to be simple to use. However, you can use your MFC to its fullest potential by taking a few minutes to read this manual. Finding Information All chapter headings and subheadings are listed in the Table of Contents. You will also be able to find information about a specific feature or function by checking the Index at the back of this manual.
2 CHAPTER ONE MFC-9750 Control Panel Overview 14 15 13 12 1 Copy Press this key to start copying an original that is in the ADF or on the glass platten. 2 Stop Press this key to cancel a copy operation. The original will be ejected. 3 Clear If you entered a wrong copy setting and want to return to the factory default settings before copying, press this key. 4 Sort (Temporary Setting) Press this key to sort multiple copies.
INTRODUCTION Copy: 8 9 10 11 Enlarge (Temporary Setting) Each key press shows the next prestored enlargement ratios: 100%, 120%, 125%, 141%, 150%, 200%, 400%, MANUAL. For more choices, select MANUAL and use the numeric keys to type any percentage between 101% and 400%. Reduce (Temporary Setting) Each key press shows the next pre-stored reduction ratios: 100%, 93%, 87%, 78%, 75%, 71%, 50%, 25%, AUTO, MANUAL.
4 CHAPTER ONE Table of Options When you press Menu or Paper Size you can choose settings and test print operations. (See Initial Setup, chapter 2 for details.) Menu Main Menu 1.INITIAL SETUP Sub Menu Options Factory Setting 1.OFF2.LOW3.HIGH 2.LOW –––– 05 MIN 3.PRINT DENSITY 1.LOW2.MID3.HIGH –––– 4.TONER SAVE 1.ON 2.OFF 1.BEEPER 2.SLEEP MODE 5.PAGE COUNTER –––– 6.DRUM LIFE –––– REMAINING 100% 7.LOWER TRAY 1.ON 2.OFF 8.SYSTEM SETUP 2.PRINT OPTIONS 2.OFF –––– 2.OFF –––– 1.
5 2 C H A P T E R T W O Assembly Packing List Make sure you have the following items: Drum Unit Assembly (TN-6300) IEEE-1284 Compliant Bi-directioned Cable Power Cord Paper Cassette CD-ROM Owner’s Manual Whenever you transport the MFC, use the packing materials that came with your MFC and pack the MFC correctly.
6 CHAPTER TWO Choosing a Location Place your MFC on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the MFC near a standard, earthed electrical socket. Choose a location where the temperature remains between 10°C and 32.5°C. Avoid placing your MFC where it may be knocked. Do not place near heaters, air conditioners, water, chemicals, or refrigerators. Do not expose the MFC to direct sunlight, excessive heat, moisture, or dust.
A S S E M B LY Assembly Release the Scanner Lock Lever The blue scanner lock lever is on the left side of the MFC. Push the lever up to unlock the scanner. IMPORTANT: This step must be made for the machine to work correctly. Scanner Lock Lever Lock Unlock Caution If CHECK SCAN LOCK appears on the LCD, immediately release the scanner lock lever. If you see MACHINE ERROR AF (or AE), stop operation and contact your Brother dealer for service.
8 CHAPTER TWO 2 Open the front cover of the machine. 3 Insert the drum unit assembly into the machine. 4 Close the front cover.
A S S E M B LY Loading Paper in Multi-purpose Paper Cassette 1 Pull the paper cassette completely out of the machine. 2 Slide the paper width and length adjusters to the position for the paper size you are using. 3 Fan the paper well. Load paper in the paper cassette. Press down on the paper to flatten it in all four corners, keeping the paper level below the guide. The cassette can hold up to 250 sheets of 75 g/m2 (20 lb) paper.
10 CHAPTER TWO 4 Slide the paper cassette into the machine until it locks into place. Acceptable Paper Size : A4, Letter, B5, B6, A5, Executive Weight : 64 g/m2 – 105 g/m2 Thickness : 0.08 – 0.13 mm Manual Feed Slot The manual feed slot is above the multi-purpose paper cassette. Load paper or an envelope one at a time. You do not have to remove paper from the paper cassette.
A S S E M B LY Connect the Power Cord 1 Connect the power cord. When you connect the power, the screen displays READY 100% ■■■■■■■ ■■■ Power Cord NOTICE: ■ The MFC must only be used with the AC cord supplied which is fitted with an earthed plug. ■ Do not touch any parts that are moving. ■ Lightning and power surges may damage this product. We recommend that you use a quality surge protection device or unplug the power cord during a lightning storm.
12 CHAPTER TWO Initial Setup The Menu key enables you to customize settings. Press Menu repeatedly until you see the option you want to select. Setting the Beeper Volume You can set the beeper to LOW, HIGH or OFF. The default setting is LOW. When the beeper is set to LOW or HIGH, the MFC beeps every time you press a key or make an error. 1 2 3 4 5 Press Menu until you see 1.INITIAL SETUP. Press 1 on the numeric keys to select it. Press Menu until you see 1.BEEPER.
A S S E M B LY Setting the Print Density If your machine is printing too light or too dark, you can adjust the print density level. The new setting will remain until you change it again. 1 2 3 4 5 Press Menu until you see 1.INITIAL SETUP. Press 1 on the numeric keys to select it. Press Menu repeatedly until you see 3.PRINT DENSITY. Press 3 on the numeric keys to select it. Press a numeric key to select the option you want. 1.LOW2.MID3.HIGH 6 Press Stop to exit.
14 CHAPTER TWO Printing a System Set up List You can print a list of various system settings. 1 2 3 4 5 Press Menu until you see 1.INITIAL SETUP. Press 1 on the numeric keys to select it. Press Menu repeatedly until you see 8.SYSTEM SETUP. Press 8 on the numeric keys to select it. The MFC starts printing. Press Stop to exit. Optional Lower Tray Turning On Lower Tray Switch this function ON to use the optional lower paper cassette. If you switched ON, you can set the paper size for each cassette.
A S S E M B LY 2 Press 1 on the numeric keys to select it. 3 Press Paper Size repeatedly to display the size of paper in the cassette, either: LETTER, A4, EXECUTIVE, A5, A6, B5 or B6. Press Stop to exit. 4 Repeat Steps 1 to 3 for Lower Tray, if attached. You cannot use A6 size paper in Lower Tray. Setting Tray Usage If you purchased and connected Lower Tray, you can decide how the MFC will use the paper in the two cassettes.
16 CHAPTER TWO
17 3 C H A P T E R T H R E E Making Copies You can use your machine as a copier, making up to 99 copies at a time. Inserting Originals for Copying You can copy from either the ADF (Automatic Document Feeder) or from the glass platten. Using the ADF (Automatic Document Feeder) The automatic document feeder (ADF) can hold up to 50 pages, feeding each one individually through the machine. Use standard (75g/m2) paper when using the ADF. Always fan the pages well before placing them in the feeder.
18 CHAPTER THREE 2 Adjust the paper guides to fit the width of your pages. 3 Stagger multiple pages. Then place them in the ADF, until you feel the first page lightly touch the feed roller. 4 Pull up the document stopper. Using the Glass Platten You can use the glass platten to copy one page at a time, or pages of a book. Documents can be letter or A4 size (21.6 cm to 29.7 cm). To use the glass platten, the ADF must be empty.
MAKING COPIES 4 Press Copy to begin copying. 5 Repeat Steps 1 to 4 for each page of your document. Press Stop to cancel. Copy Settings The six Copy keys on the control panel enable you to combine multiple settings quickly and easily. Copy Contrast (Temporary Setting) If a document is in the ADF or on the glass platten, you can adjust copy contrast, to make copies darker or lighter. There are seven degrees of contrast. The default setting is normal.
20 CHAPTER THREE Reduce (Temporary Setting) 1 Place the document(s) face up in the feeder or face down on the glass platten. 2 Using the numeric keys, enter the number of copies. 3 Press Reduce repeatedly until you see the reduction ratio you want: 100%, 93%, 87%, 78%, 75%, 71%, 50%, 25%, AUTO, MANUAL —OR— Select AUTO to automatically fit the original on the selected paper size —OR— Select MANUAL to use the numenric keys to enter any percentage between 99% and 25%.
MAKING COPIES Copy Mode (Temporary Setting) Press Copy Mode repeatedly until the LED is illuminated for Auto, Text or Photo, as needed. The factory default setting is Auto. Auto — Select when the original includes both text and photographs. Text — Select when the original contains only text. Photo — Select when the original is a picture. Copying a Photograph 1 Insert the photo face up in the feeder or face down on the glass platten. 2 Press Copy Mode until the Photo LED is illuminated.
22 CHAPTER THREE Stacking Multiple Copies (Using the ADF) Unless you select Sort, multiple copies will be stacked (all copies of page 1, then all copies of page 2, etc.). 1 Insert the documents face up in the feeder. 2 Using the numeric keys, enter the number of copies you want (up to 99). 3 If necessary, use the Copy keys to change the settings. 4 Press Copy. Sorting Multiple Copies (Using the ADF) 1 Insert the documents face up in the feeder. 2 Press Sort.
MAKING COPIES Special Copy Options You can save paper by copying either two or four pages onto one page. 4in1 Press Option repeatedly until the 4in1 LED is illuminated. 2in1 Press Option repeatedly until the 2in1 LED is illuminated.
24 CHAPTER THREE Poster You can create a poster size copy of a photograph. Press Option repeatedly until the Poster LED is illuminated. AUTO reduction ratio cannot be used if you are copying onto paper that is not the same size as the original. For the 2in1 and 4in1 copy options, you must use a pre-set ratio. Poster must stay at 100%. Making Special Copies 1 Insert the document face up in the feeder or face down on the glass platten. 2 Using the numeric keys, enter the number of copies.
4 C H A P T E R F O U R Setting Up the Machine and Computer to Work Together Using the Brother Machine withYour PC The MFC-9750 is a 2 in 1 multi-function center—it’s a Copier and Printer. Before you can print from Windows® on your PC, you must first follow the steps in this chapter to connect the Brother machine to your computer and to install the Brother printer driver from the bundled CD-ROM.
26 CHAPTER FOUR Connecting the Brother MFC-9750 to a PC With a USB Cable (For Windows® 98 Users Only) A USB cable is not included with your MFC-9750. Before you can set up the USB interface, please purchase a standard USB cable. Or, to set up the parallel interface instead, please see “Connecting the Brother MFC-9750 to a PC Using a Parallel Cable” in this chapter. 1 After you have set up the MFC-9750 and checked that it is working properly, make sure the machine is turned on and the PC is turned off.
SETTING UP THE MACHINE AND COMPUTER TO WORK TOGETHER 4 Select [Recommended] and click Next. Installing Brother Printer Driver Using USB Cable 1 Insert the Printer driver CD-ROM. 2 Select Specify a location and remove the other check marks, then click Browse to locate the file.
28 CHAPTER FOUR 3 Double-click on the CD icon and click on the Win98usb folder, then click OK. 4 Click Next. 5 Select [Recommended] and click Next.
SETTING UP THE MACHINE AND COMPUTER TO WORK TOGETHER 6 Confirm the choice is Brother MFL Pro Printer II and click Next. 7 Select BRUSB: USB Printer Port and click Next. 8 Type Brother MFL Pro Printer II as the name of printer and click Finish.
30 CHAPTER FOUR 9 Select your language and click OK. 10 Click Finish. This completes the installation of the Printer and its USB driver. Installing True Type Fonts True Type fonts are the fonts that are used in the Windows® operating systems. If you install the Brother True Type Fonts, more types of fonts will be available for Windows® applications. For Windows® 95/98 and Windows NT® Workstation Version 4.0: 1 2 3 4 5 6 Insert the Brother CD-ROM drive for True Type Fonts.
SETTING UP THE MACHINE AND COMPUTER TO WORK TOGETHER For Windows® 3.1x: 1 2 3 4 5 6 7 Insert the Brother CD-ROM for True Type Fonts. In the Program Manager, double-click the Main icon. In the Main window, double-click the Control Panel icon. In the Control Panel window, double-click the Fonts icon. In the Fonts window, click the Add... button. Select your CD-ROM drive. Select the fonts you want to install and click the OK button.
32 CHAPTER FOUR Connecting the Brother MFC-9750 to a PC Using a Parallel Cable 1 Make sure you have an IEEE 1284 compliant, bi-directional parallel interface cable. 2 Unplug the machine power cord from the electrical outlet before connecting the parallel interface cable. 3 Make sure your computer is off and unplugged from electrical power before you connect the interface cable. 4 Connect the interface cable to the parallel interface port on the back of the machine, and secure with the wire clips.
SETTING UP THE MACHINE AND COMPUTER TO WORK TOGETHER If you are using Windows® 95, after you connect Brother machine to Computer. you may see “New Hardware Found Brother MFC-9750” during startup. You can select “Do not install a driver (Windows® will not prompt you again).” and click OK, so Windows® will not display this dialog box again —OR— If you see “Update Device Driver Wizard”, Click Next to bypass the Windows® Plug and Play Printer Driver screens, followed by Finish.
34 CHAPTER FOUR If you are using Windows® 3.1 or 3.11: 1 Insert the CD-ROM for the MFC-9750 printer driver into your CDROM Drive. 2 From the Program Manager, click on File, then Run. 3 Enter X:\win31\setup (where X is your CD-ROM Drive). If you are using Windows® 95 or 98: 1 Insert the CD-ROM for the MFC-9750 printer driver into your CDROM Drive. 2 Click the Start button in the Task bar. 3 Select Run. 4 Enter X:\win9598\setup (where X is your CD-ROM Drive).
SETTING UP THE MACHINE AND COMPUTER TO WORK TOGETHER Installing the Maintenance Utility on MS-DOS® How to Use the MFC with Your DOS Application Software Before working with your application software that runs on DOS, check that the machine’s name appears in the printer selection of your application software. If the machine is not listed, you must install the printer driver that corresponds to HP LaserJet IIP’s emulations. The following table shows combinations of printer drivers and emulation mode.
36 CHAPTER FOUR Printer Status Monitor Program This utility program can monitor your printer’s status using bi-directional parallel communications. This utility program stays resident in your computer memory (Terminate-and-Stay Resident program) and runs in the background. Installing the Remote Printer Console Before you install the program, make sure you have the following hardware and software to install the program: DOS Version 3.
5 C H A P T E R F I V E Printing Special Printing Features Windows® Printing The dedicated printer driver and TrueType™ - compatible fonts for Microsoft® Windows® 95, 98 and 3.1, 3.11 and Windows NT® Workstation Version 4.0 are available on the CD-ROM supplied with your machine. You can easily install them into your Windows® system using our installer program.
38 CHAPTER FIVE Bi-directional Parallel Interface The bi-directional interface lets the machine communicate with the computer, sending information about memory and printer setup conditions. The Remote Printer Console and Windows® 95, 98 or 3.1 or 3.11, or Windows NT® Workstation 4.0 drivers support the bi-directional mode and can report the printer status to the computer. Printing From Your PC Paper Cassette The machine’s paper cassette can feed plain paper and transparencies.
PRINTING Two-Sided Printing (Manual Duplexing) The supplied printer driver for Windows® 3.1, 3.11 and 95, 98 and for Windows NT® Workstation Version 4.0 enables manual duplex printing. (For more information, see the Help screen for the printer driver.) If you are using Parallel Cable, please select LPT1 on the printer driver. The machine prints all the even-numbered pages on one side of the paper first. Then, the Windows® driver instructs you (with a pop-up message) to reinsert the paper.
40 CHAPTER FIVE Loading One Sheet of Paper Insert the sheet of paper, with the side you wish to print on face up in the manual feed slot. You do not have to choose manual feed in the Setup dialog box of your printer driver. 1 Adjust the manual feed paper guide to the width of the paper you’re using. 2 Insert a single sheet of paper into the manual feed slot until the front edge touches the paper feed rollers. Let go of the paper as the machine pulls it into position.
PRINTING Printing on Envelopes, Thicker Paper and Card Stock When the rear cover is lifted up, the machine has a straight paper path from the manual feed slot to the rear of the printer. Use this paper feed and output method when you want to print on thicker paper or card stock. 1 Lift up the rear cover at the rear of the machine. 2 Adjust the manual feed paper guides to the width of the paper you’re using.
42 CHAPTER FIVE Face Down Output Bin The machine ejects paper with printed surfaces face down into the output bin in the front of the machine. Pull out the output bin extension to support the printed pages. To prevent the possibility of transparencies smudging as they stack in the output bin, remove each transparency after it exits. Print Operations from the Control Panel There are two Print keys on the control panel: Job Cancel and Menu.
PRINTING Menu Options The Menu key enables you to perform checks and tests for your print operations. Press the Menu key repeatedly until you see the option you want to select. Printing the Internal Font List You can print a list of the machine’s internal (or resident) fonts to see how each font looks before you select it. 1 2 3 4 5 Press Menu repeatedly until you see 2.PRINT OPTIONS. Press 2 on the numeric keys to select it. Press Menu until you see 1.INTERNAL FONT.
44 CHAPTER FIVE Restoring Factory Default Settings You can return the machine to original factory settings. Permanent fonts are restored, but macros are cleared. You can change user settings using the Remote Printer Console program. 1 2 3 4 Press Menu repeatedly until you see 3.RESET PRINTER. Press 3 on the numeric keys to select it. Press Menu until you see 1.FACTORY RESET. Press 1 on the numeric keys to select it. The screen displays 1.RESET 2.QUIT 5 Please choose 1 to restore the factory setting.
PRINTING Acceptable Paper To achieve high quality printing from your machine, it’s very important to select the right kind of paper. Multi-purpose Paper Cassette (and Lower Tray Accessory) Paper Type cut sheet Paper Size Letter, A4, A5, B5, B6, Executive, A6 (Upper Tray only). Use the paper adjusters to change the paper size. Capacity Max. paper height is 27 mm (1.06 inches) or approx. 250 sheets of 75 g/m2 (20 lb.) Letter/A4 paper, 10 transparencies.
46 CHAPTER FIVE
47 6 C H A P T E R S I X Optional Accessories Memory Board The memory board is installed on the main controller board inside the machine. When you add the optional memory board, it increases the performance modes for printer operations. A special Brother memory board is available from your Brother dealer. Be careful to purchase the appropriate memory board for your needs. Optional Memory for the Printing The MFC has 4 MB of memory.
48 CHAPTER SIX
7 C H A P T E R S E V E N Important Information Important Safety Instructions 1 2 3 4 Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the AC socket (in this order) before cleaning. Do not use aerosol cleaners. Use a damp cloth for cleaning. 5 Do not place this product on an unstable surface.
50 CHAPTER SEVEN 12 Do not attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks. Refer all servicing to service personnel. 13 It is highly important that access to the mains plug and the mains socket to which the plug is connected, is never obstructed, in case for some reason the mains power to the machine must be quickly disconnected.
I M P O RTA N T I N F O R M AT I O N IEC 825 Specification This machine is a Class 1 laser product as defined in IEC 825 specifications. The label shown below is attached in countries where required. CLASS 1 LASER PRODUCT APPAREIL À LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances.
52 CHAPTER SEVEN For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively grounded through the normal household wiring. The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe. For your safety, if in any doubt about the effective grounding of the power, consult a qualified electrician. IEC 825 Laser Class CLASS 1 LASER PRODUCT.
53 8 C H A P T E R E I G H T Troubleshooting and Maintenance Troubleshooting Error Messages As with any sophisticated office product, errors may sometimes occur. If this happens, your MFC often identifies the problem and displays an error message. The table below explains the most common error messages. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION CHANGE DRUM SOON The drum unit is near the end of its life. If you have a print quality problem, replace the drum unit with a new one.
54 CHAPTER EIGHT ERROR MESSAGE CAUSE ACTION COVER OPEN The front cover was not completely closed. Open, then close the front cover. DOCUMENT JAM Documents were not inserted or fed properly or document was too long. Do not pull paper out until you see “Document Jams and Paper Jams” in this chapter. MACHINE ERROR XX MFC has a mechanical problem Cut the power off. Then contact your Brother dealer for service. MEMORY FULL You can’t store data in the memory.
TROUBLESHOOTING AND MAINTENANCE Document Jams and Paper Jams Based upon where the original document or printed sheet is jammed, follow the appropriate set of instructions to remove it. Document Jam in the Top of the ADF Unit 1 Remove any paper from the document feeder that is not jammed. ADF Cover 2 3 4 5 Lift the ADF cover. Pull the jammed document out to the left. Close the ADF cover. Press Stop. Document Jam inside the ADF Unit 1 Remove any paper from the document feeder that is not jammed.
56 CHAPTER EIGHT 3 4 5 6 Lift the ADF unit. Pull the jammed document out to the right. Close the ADF unit. Press Stop. Printer Jam Before you can clear a paper jam error, you must find out where the paper is stuck. WARNING Do not force the jammed paper from the paper tray because you may damage the machine and cause toner to scatter.
TROUBLESHOOTING AND MAINTENANCE Paper is Jammed in the Multi-purpose Paper Cassette 1 Pull the paper cassette out of the machine. 2 Remove any crinkled sheets. 3 Adjust the guides to fit. 4 Press down the paper to flatten it in the paper cassette. 5 Reinstall the paper cassette. Paper is Jammed near the Drum Unit 1 Open the front cover. 2 Remove the drum unit but do not force it if it cannot be removed easily. Instead, pull the edge of the jammed paper from the paper cassette.
58 CHAPTER EIGHT Paper is Jammed in the Fuser Unit 1 Open the rear cover. 2 Pull out jammed paper. When you have to pull paper out the back of the machine, the fuser may get dirty with toner powder causing the next few printed page(s) to look messy. Print a few copies of the test page until the pages print clearly. 3 Close the rear cover.
TROUBLESHOOTING AND MAINTENANCE If You Are Having Difficulty with Your MFC If you think there is a problem with your MFC, make a copy first. If the copy looks good, the problem is probably not your MFC. Check the chart below and follow the troubleshooting tips. DIFFICULTY SUGGESTIONS Copy Quality Difficulties Vertical streaks appear in copies Sometimes you may see vertical streaks on your copies. Either the scanner or the primary corona wire for printing is dirty. Clean them both.
60 CHAPTER EIGHT DIFFICULTY SUGGESTIONS Cannot print when using Adobe Illustrator. Try to reduce the printing resolution. When using ATM fonts, some characters are missing or some are printed in the same place. If you are using Windows® 95/98, select ‘Printer Settings’ from the ‘Start’ menu. Open‘Brother MFC-9750’ properties. Click ‘Spool Setting’ on the characters ‘Details’ tab. Select ‘RAW’ from ‘Spool Data Format’. DOS Setup Printing Difficulties I cannot print from my application software.
TROUBLESHOOTING AND MAINTENANCE DIFFICULTY SUGGESTIONS Printed pages have white spots in black text and graphic areas. Make sure that you use paper that meets the specifications. Rough surface or thick media can cause the problem. If you still see white spots and the display shows CHANGE DRUM SOON, replace the drum unit with a new one. Check the machine’s environment; conditions such as high humidity may cause this situation to occur. White Spots Toner scatters and stains the printed page.
62 CHAPTER EIGHT Bi-directional Parallel Ports (nibble and byte modes) The machine supports both nibble (AT) and byte (Bi-directional) mode parallel ports. If your PC supports byte mode, scanning and fax reception will be at a faster speed. To verify or change the parallel port mode, please check your system BIOS in the CMOS Setup or contact your computer manufacturer for assistance. Some older PC models support only nibble mode. Generally, newer models support both nibble and byte modes.
TROUBLESHOOTING AND MAINTENANCE In this case, please install the machine printer driver again or copy BIDI.386 from the CD-ROM to the Windows/System directory. (NOTE: BI-DI.386 on Disk 1 is not compressed.) HP LaserJet series II, IID, IIP, IIP+, III, IIID or IIIP: If Microsoft Windows® Printing System for above models are used, you have to modify the “win.ini” file which is in the Windows directory to turn the printer’s bi-directional function off.
64 CHAPTER EIGHT EPSON ActionLaser 1100/1400: Please remove the EPSON Action Laser 1100/1400 driver by having EPDELETE.EXE file in Windows® Printer Driver for these models run. Lexmark WinWriter 200: You have to modify the “win.ini” and “system.ini” files, which are in the Windows® directory to turn the printer’s bi-directional function off. We recommend you take a back-up of WIN.INI and SYSTEM.INI before you modify them. Open the file “win.ini” by using the “Notepad” application.
TROUBLESHOOTING AND MAINTENANCE Graphics or Text is Missing when the Document is Printed This could be caused by your Display Driver software. Contact your reseller and inquire about the latest Display Driver software. Another solution is to change your Windows® Setup Display selection from the current selection to the standard VGA or SVGA selection; contact your reseller or Microsoft Support if you need help modifying your Windows® Display selection or installing new Display Driver software.
66 CHAPTER EIGHT Cleaning the Printer WARNING ■ Do not use isopropyl alcohol to remove dirt from the control panel. It may cause a crack on the panel. ■ Do not use isopropyl alcohol to clean the scanner window. ■ Do not touch the scanner window with your finger. ■ Handle the drum unit carefully as it contains toner. If toner scatters and your hands or clothes get dirty, immediately wipe or wash it off with cold water. 1 Open the front cover. 2 Remove the drum unit assembly.
TROUBLESHOOTING AND MAINTENANCE Cleaning the Drum Unit We recommend you place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering toner. 1 Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times. 2 Return the tab to the home position (▼ mark position) before reinstalling the drum unit.
68 CHAPTER EIGHT Replacing the Toner Cartridge The machine can print up to 6,000 pages using a high yield toner cartridge (TN-6600). When the toner cartridge is running low, the display shows CHANGE TONER. The machine is supplied with a standard toner cartridge (TN-6300) that must be replaced after approximately 3,000 pages. Actual page count will vary depending on your average document type. It is a good idea to keep a new toner cartridge ready for use when you see the toner low warning.
TROUBLESHOOTING AND MAINTENANCE Steps for Replacing Toner Cartridge WARNING After you have just used the machine, some internal parts of the machine will be extremely HOT! So, never touch the shaded parts shown in the illustration below. HOT! Front view 1 Open the front cover and pull out the drum unit. Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner.
70 CHAPTER EIGHT WARNING Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe it off or wash it with cold water. 3 Unpack the new toner cartridge. Place the used toner cartridge into the aluminium bag and discard it according to local regulations. WARNING ■ Wait to unpack the toner cartridge until immediately before you install it into the machine. If a toner cartridge is left unpacked for a long period of time, the toner life is shortened.
TROUBLESHOOTING AND MAINTENANCE 6 Install the new toner cartridge into the drum unit until it clicks into place. Drum Unit Toner Cartridge 7 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the blue tab to the home position before reinstalling the drum unit assembly. Corona Wire Tab Home Position ( ) 8 Reinstall the drum unit into the machine and close the front cover.
72 CHAPTER EIGHT Drum Life Considerations for Your Brother Machine Your Brother machine uses a drum and toner assembly for document printing. The toner life is directly dependent upon the amount of black printing on the printed pages. The drum will last for 77 hours of continuous printing time, which in normal use will be up to 20,000 A4 sized pages.
TROUBLESHOOTING AND MAINTENANCE The Page Counter shows the total number of pages that has been printed by the machine. 1 Press Menu until you see 1.INITIAL SETUP, then press 1 on the numeric keys to select it. 2 Press Menu repeatedly until you see 5.PAGE COUNTER, then press 5 on the numeric keys to select it. 3 The following indication appears on the LCD for 5 sec, and the display returns automatically to 1.INITIAL SETUP menu. PAGE COUNTER #### 4 Press Stop to exit.
74 CHAPTER EIGHT WARNING After you have just used the machine, some internal parts of the machine are extremely HOT! So please be careful. HOT! Front view Follow these steps to replace the drum unit: 1 Open the front cover. 2 Remove the old drum unit. Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner.
TROUBLESHOOTING AND MAINTENANCE 3 Pull the toner cartridge out of the drum unit assembly while holding down the lock lever with your right hand. For more information, see “Replacing the Toner Cartridge” in this chapter. Lock Lever Discard the used drum unit according to local regulations. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit. When discarding used drum units, keep them separate from domestic rubbish.
76 CHAPTER EIGHT Packing and Shipping the MFC Whenever you transport the MFC, use the packing materials that came with your MFC. If you do not pack the MFC correctly, you could void your warranty. 1 Unplug the MFC from the AC outlet. 2 Lock the scanner lock lever. The blue scanner lock lever is on the left side of the MFC. Press it backward to lock it. Scanner Lock Lever Lock Unlock Damage caused to your MFC by failure to lock the scanner lock lever before moving and shipping will void your warranty.
TROUBLESHOOTING AND MAINTENANCE 5 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag completely. 6 Close the front cover. Put the front output bin extension into position. 7 Wrap the machine in the plastic bag and place it in the original carton with the original packing material.
78 CHAPTER EIGHT 8 Place documents (manual and printed material) and the cables, drum unit and toner cartridge assembly into the carton as shown below. 9 Close the carton and tape it shut.
9 C H A P T E R N I N E Specifications Printer Specifications Emulation Brother Printing System for Windows®, emulation mode of HP LaserJet IIP (PCL level 4) Printer Driver Windows® 3.1, 3.11, Windows® 95, 98 and Windows NT® Workstation Version 4.
80 CHAPTER NINE Drum Unit: Life Expectancy: Up to 20,000 pages 77 hours of continuous printing There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and toner that you use, the number of pages per print job, etc. TrueType Fonts on CD-ROM TrueType-compatible soft-fonts for Windows® on the supplied CD-ROM Electrical and Environment Temperature (Allowable) 10 - 32.5° C (50 - 90.5° F) (Storage) 0 - 40° C (32 - 104° F) Warm-Up Max.
S P E C I F I C AT I O N S Parallel Interface Specifications Interface Connector Printer Side: Amphenol FCN-685J036-L/X or equivalent A shielded cable should be used. Pin Assignment Pin No. Signal Direction Pin No. Signal Direction 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 DATA STROBE DATA 1 DTAT 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 DATA 8 ACKNLG BUSY PE SLCT AUTO FEED N.C. 0V (S.G.) 0V (S.G.
82 CHAPTER NINE Brougham 12 (10 point) Letter Gothic 16.66 (8.5 point) upright/normal upright/bold italic/normal italic/bold upright/normal upright/bold italic/normal italic/bold (Portrait and Landscape are available for the above.
S P E C I F I C AT I O N S The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set. For other characters, see character set of Roman 8.
84 CHAPTER NINE
85 Index A ADF (Automatic Document Feeder) ........ 17 Assembly .................................................... 5 Drum Unit (Installing) ................................ 7 Drum Unit (Replacing) ............................. 73 E B Beeper Volume ......................................... 12 Bi-directional Parallel Interface ............... 38 Bi-directional parallel interface cable ...... 32 Bi-directioned Cable ................................... 5 Error Messages ....................................
86 INDEX O S Optional Accessories ................................ 47 Optional Memory ..................................... 47 Optional Paper Tray .................................. 47 Scanner Lock Lever .................................... 7 Sleep Mode ............................................... 12 Software/Drivers ....................................... 31 P T Packing and Shipping ............................... 76 Packing List ................................................ 5 Paper .........
87 Accessory List Description Model Name TN-6300 Laser Toner Cartridge TN-6600 Laser Toner Cartridge DR-6000 Laser Drum Unit ME-8000 8MB memory Board ME-16000 16MB memory Board LT-400 Optional Paper Tray
88 ACCESSORY LIST
Declaration of Conformity We Brother International Europe Ltd. Brother House, 1, Tame Street, Audenshaw, Manchester, M34 5JE United Kingdom declare that this product is in conformity with the following normative documents: Safety: IEC 60950 2nd Edition, 1991 + Amd. 1, 1992 + Amd. 2, 1993 + Amd. 3, 1995 + Amd. 4, 1996 EMC: EN55022:1998 EN55024:1998 EN61000.3.2 EN61000.3.
* Manufactured by Brother Industries (UK) Ltd., whose quality system is registered by BSI. BSI Certificate of registration No. FM24218 UK/IRE LE1488004 Printed in U.K.