User Guide

Difficulties Suggestions
Received color fax prints only in
black and white.
Replace the color ink cartridges that have reached the end of their life, and then
ask the other person to send the color fax again.
See Related Information: Replace the Ink Cartridges.
Related Information
• If You Are Having Difficulty with Your Machine
Related Topics:
• Troubleshooting
• Error and Maintenance Messages
• Replace the Ink Cartridges
• Unprintable Area
• Check the Print Quality
• Change the Paper Size and Paper Type
• Acceptable Paper and Other Print Media
• Clean the Print Head from Your Brother Machine
• Clean the Print Head from Your Computer (Windows
®
)
• Clean the Print Head from Your Computer (Mac)
• Check the Print Alignment from Your Brother Machine
• Check the Print Alignment from Your Computer (Windows
®
)
• Check the Print Alignment from Your Computer (Mac)
• Load Paper
• Clean the Machine's Printer Platen
• Clean the Paper Feed Rollers
• Clean the Paper Pick-up Rollers
• Printer Jam or Paper Jam
• Shrink Page Size of an Oversized Incoming Fax
• Paper Weight and Thickness
• Print Settings (Windows
®
)
• Print Options (Mac)
• Print a Photo (Mac)
• Prevent Smudged Printouts and Paper Jams (Windows
®
)
• Prevent Smudged Printouts and Paper Jams (Mac)
• Clean the Base Pad
• Change the Print Setting Options When Having Printing Problems
• Reduce Printing Noise
• Remove Paper Scraps
• Correct the Paper Feed to Clear Vertical Lines
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