User Guide

Table Of Contents

Difficulties Suggestions

memory, you can turn off Fax Storage, print fax messages in memory or cancel a

delayed fax. If the problem continues, ask the telephone company to check your

telephone line.

See Related Information: Turn Off Memory Receive.

See Related Information: Print a Fax Stored in the Machine's Memory.

See Related Information: Cancel a Fax in Progress.

See Related Information: Check and Cancel a Pending Fax.

If you often get transmission errors due to possible interference on the telephone

line or if you are using a VoIP system, try changing the Compatibility setting to

Basic (for VoIP).

See Related Information: Telephone Line Interference/VoIP.

Sent faxes are blank. Make sure you are loading the document correctly.

See Related Information: Load Documents in the Automatic Document Feeder

(ADF).

See Related Information: Load Documents on the Scanner Glass.

Size of the sent fax is different

from the document size.

The machine may not detect the document size correctly for some documents,

such as dark-color documents and transparencies. Select the correct document

size option according to the size of your document.

The ADF document sensor may detect the wrong document size. Clean the ADF

document sensor.

See Related Information: Clean the ADF Document Sensor.

Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction

fluid on the glass strip. Clean the glass strip.

See Related Information: Clean the Scanner.

Related Information

• If You Are Having Difficulty with Your Machine

• Set Dial Tone Detection

• Telephone Line Interference/VoIP