User Guide

Table Of Contents
Difficulties Suggestions
Try using the scanner glass.
See Related Information: Load Documents on the Scanner Glass.
Size of scanning results is
different from the document size.
The machine may not detect the document size correctly for some documents,
such as dark-color documents and transparencies. Therefore, the Auto option for
the document size may not work.
Select a document size option other than Auto according to the size of your
document.
The ADF document sensor may detect the wrong document size. Clean the ADF
document sensor.
See Related Information: Clean the ADF Document Sensor.
Direct Photo Printing Difficulties
Difficulties
Suggestions
Part of my photo is missing when
printed.
Make sure Borderless printing and Cropping are turned off.
See Related Information: Print Borderless Photos from a USB Flash Drive.
See Related Information: Print Photos with Auto Cropping.
Software Difficulties
Difficulties
Suggestions
Cannot print. Uninstall and reinstall the Brother driver.
“Device Busy” appears on the
computer screen.
Make sure the machine is not showing an error message on the machine's
display.
Related Information
If You Are Having Difficulty with Your Machine
Related Topics:
Troubleshooting
Clean the Scanner
Load Documents in the Automatic Document Feeder (ADF)
Load Documents on the Scanner Glass
Print Borderless Photos from a USB Flash Drive
Print Photos with Auto Cropping
Clean the ADF Document Sensor
Change the Print Setting Options When Having Printing Problems
573