Warranty Certificate and Statement
Who is covered:
This limited warranty (“warranty”) is given only
to the original end-user of the accompanying
product and accessories (collectively referred
to in this warranty as “this Product”) during
the warranty period (described below). If you
purchased this Product from someone other
than an authorized Brother reseller in the
United States, or if your Product was used
(including, but not limited to, refurbished by
someone other than Brother), your Product
may not be covered by this warranty.
What is covered:
This Product includes a Machine and
accompanying Accessory Items. Accessory
Items include but are not limited to foot
controller, presser feet, miscellaneous tools
and embroidery frames. Except as otherwise
provided herein, Brother warrants that the
machine and the accompanying Consumables
and Accessory Items will be free from defects
in materials and workmanship, when used
under normal conditions. This warranty
applies only to products purchased and used
in the United States.
For products purchased in, but used outside,
the United States, this warranty covers only
warranty service within the United States (and
does not include shipping outside the United
States).
What is the length of the Warranty
Period(s):
The warranty period is 2 years from the
original purchase date for Parts, Labor and
accompanying Accessory Items, 6 years from
the original purchase date for Electronic
Components and Printed Circuit Boards
(replacement labor excluded) and 25 years
from the original purchase date for the
Chassis Casting. The original purchase date
shall be determined from the original receipt
evidencing proof of purchase of this Product.
Therefore, it is important for you to
maintain the receipt for this Product.
What is NOT covered:
This warranty does not cover:
(1) Physical damage to this Product;
(2) Damage caused by improper installation,
lack of periodic maintenance, improper or
abnormal use, misuse, neglect or
accident (including, but not limited to,
transporting this Product without the
proper preparation and/or packaging);
(3) Damage caused by another device or
software used with this Product
(including, but not limited to, damage
resulting from use of non-Brother-brand
parts, Consumable and Accessory Items);
(4) Problems arising from anything other than
defects in materials or workmanship; and
(5) Consumables or other Items requiring
periodic maintenance repair, rell or
replacement with ordinary wear and tear,
including, but not limited to, bobbin(s)
and needle(s). This warranty is VOID if this
Product has been altered or modied
in any way (including, but not limited to,
attempted warranty repair other than by
an Authorized Brother Repair Center and/
or alteration/removal of the serial number).
What to do if you think your Product is
eligible for warranty service:
Report your issue to a Brother Authorized
Service Center within the applicable
warranty period. Supply the Brother
Authorized Service Center with a copy of your
dated bill of sale showing that this Product
was purchased within the U.S. For the name
of local Brother Authorized Service Center(s),
call 1-800-521-2846 or visit our website at
www.brother.com.
What Brother will ask you to do:
After contacting a Brother Authorized Service
Center, you may be required to deliver (by
hand if you prefer) or send the Product
properly packaged, freight prepaid, to the
Authorized Service Center together with a
photocopy of your bill of sale.
You are responsible for the cost of
shipping, packing product, and insurance
(if you desire). You are also responsible for
loss or damage to this Product in shipping.
What Brother will do:
If the problem reported concerning your
Machine is covered by this warranty and if you
rst reported the problem to an Authorized
Service Center within the applicable warranty
period, Brother’s Authorized Service Center
will repair or replace the Machine at no charge
to you for parts or labor (please note that you
will be charged labor costs for replacement
of Printed Circuit Boards). The decision as to
whether to repair or replace the Machine is
made by Brother in its sole discretion. Brother
reserves the right to supply a refurbished or
remanufactured replacement Machine and
use refurbished parts provided such
replacement products conform to the
manufacturer’s specications for new product/
parts. The repaired or replacement Machine
will be returned to you freight prepaid or made
available for you to pick up at a conveniently
located Authorized Service Center.
The foregoing are your sole (i.e., only)
and exclusive remedies under this
warranty.
What happens when Brother elects to
replace your Machine:
When a replacement Machine is authorized by
Brother, and you have delivered the Machine
to an Authorized Service Center, the
Authorized Service Center will provide you
with a replacement Machine after receiving
one from Brother. The replacement Machine
you receive (even if refurbished or
remanufactured) will be covered by the
balance of the warranty period remaining on
the original Product, plus an additional thirty
(30) days. You will keep the replacement
Machine that is sent to you and your original
Machine shall become the property of Brother.
You should retain a copy of the return
shipping bill, signed by the courier.
Limitations:
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product. Except
for repair or replacement as described above,
Brother shall not be liable for any direct,
indirect, incidental or consequential damages
or specic relief. Because some states do
not allow the exclusion or limitation of
consequential or incidental damages, the
above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER WARRANTIES, WRITTEN OR ORAL,
WHETHER EXPRESSED BY AFFIRMATION,
PROMISE, DESCRIPTION, DRAWING,
MODEL OR SAMPLE. ANY AND ALL
WARRANTIES OTHER THAN THIS ONE,
WHETHER EXPRESS OR IMPLIED,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
This warranty is the only warranty that Brother
is giving for this Product. It is the nal
expression and the exclusive and only
statement of Brother’s obligations to you.
It replaces all other agreements and under-
standings that you may have with Brother or
its representatives. This warranty gives you
certain rights and you may also have other
rights that may vary from state to state. This
warranty (and Brother’s obligation to you) may
not be changed in any way unless you and
Brother sign the same piece of paper in which
we (1) refer to this Product and your bill of sale
date, (2) describe the change to this warranty
and (3) agree to make that change.
Important: We recommend that you keep
all original packing materials, in the
event that you ship this Product.
©2012 Brother International Corporation
Brother™ Limited Warranty
(Premium)
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