Multi-Protocol On-board Ethernet Multi-function Print Server and Wireless Ethernet Multi-function Print Server NETWORK USER’S GUIDE This Network User's Guide provides useful information of wired and wireless network settings using your Brother machine. You can also find supported protocol information and detailed troubleshooting tips. To find basic information about network and advanced network features of your Brother machine, see the Network Glossary.
Applicable models This User’s Guide applies to the following models. MFC-J280W/J430W/J432W/J625DW/J825DW/J835DW and DCP-J725DW/J925DW Definitions of notes We use the following icons throughout this User’s Guide: IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality. Note Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.
Table of Contents 1 Introduction 1 Network features........................................................................................................................................1 Other Network features .......................................................................................................................3 2 Changing your machine’s network settings 4 How to change your machine’s network settings (IP address, Subnet mask and Gateway).....................
5 Web Based Management 46 IMPORTANT............................................................................................................................................46 Overview..................................................................................................................................................46 How to configure the machine settings using Web Based Management (web browser).........................47 Secure Function Lock 2.0 ...........................................
1 Introduction 1 1 Network features 1 Your Brother machine can be shared on a 10/100 MB wired 1 or IEEE 802.11b/g/n wireless Ethernet network using the internal network print server. The print server supports various functions and methods of connection depending on the operating system you are running on a network supporting TCP/IP. The following chart shows what network features and connections are supported by each operating system.
Introduction Operating Systems Windows® XP Windows Vista ® Windows Server® 2003/2008 Mac OS X 10.4.11 - 10.5.x - 10.6.x 1 Windows® 7 Printing Scanning See Software User’s Guide. PC Fax Send 1 r r r r r r r See Software User’s Guide. PC Fax Receive 1 r See Software User’s Guide. Network Photo Capture 2 r r See Software User’s Guide. BRAdmin Light See page 4. BRAdmin Professional 3 3 r r r r r See page 7. Remote Setup See Software User’s Guide.
Introduction Other Network features 1 1 Brother Web Connect (MFC-J825DW/J835DW USA only) 1 Brother Web Connect allows you to download and print images and also to upload files by accessing services on the internet directly from your machine. For details, please refer to the Web Connect Guide located on the Manual download page for your model on the Brother Solutions Center (http://solutions.brother.com/).
2 Changing your machine’s network settings 2 How to change your machine’s network settings (IP address, Subnet mask and Gateway) 2 Using the control panel 2 You can configure your machine for a network using the control panel Network menu. (See Control panel setup uu page 34.) Using the BRAdmin Light utility 2 The BRAdmin Light utility is designed for initial setup of Brother network connected devices.
Changing your machine’s network settings Setting the IP address, Subnet Mask and Gateway using BRAdmin Light 2 Note • You can download the latest Brother BRAdmin Light utility version from http://solutions.brother.com/. • If you require more advanced printer management, use the latest Brother BRAdmin Professional 3 utility that is available as a download from http://solutions.brother.com/. This utility is only available for Windows® users.
Changing your machine’s network settings Note • If the print server is set to its factory default settings (if you don’t use a DHCP/BOOTP/RARP server), the device will appear as Unconfigured in the BRAdmin Light utility screen. • You can find the Node Name and MAC Address (Ethernet Address) by printing the Network Configuration Report. (See Printing the Network Configuration Report uu page 39 for information on how to print the Network Configuration Report on your print server.
Changing your machine’s network settings Other Management Utilities 2 Your Brother machine has the following management utilities in addition to the BRAdmin Light utility. You can change your network settings using these utilities. BRAdmin Professional 3 utility (Windows®) 2 2 BRAdmin Professional 3 is a utility for a more advanced management of network connected Brother devices.
3 Configuring your machine for a wireless network 3 Overview 3 To connect your machine to your wireless network, you need to follow the steps in the Quick Setup Guide. Configuration using the CD-ROM installer and a USB cable is a recommended way for Windows® users. By using this method, you can easily connect your machine to your wireless network. Macintosh users should choose their preferred configuration method from the choices covered in the Quick Setup Guide.
Configuring your machine for a wireless network Confirm your network environment 3 Connected to a computer with a WLAN access point/router in the network (Infrastructure mode) 3 3 1 4 2 3 1 WLAN access point/router 1 1 If your computer supports Intel® My WiFi Technology (Intel® MWT), you can use your computer as a Wi-Fi Protected Setup supported access point.
Configuring your machine for a wireless network Connected to a wireless capable computer without a WLAN access point/router in the network (Ad-hoc mode) 3 This type of network does not have a central WLAN access point/router. Each wireless client communicates directly with each other. When the Brother wireless machine (your machine) is part of this network, it receives all print jobs directly from the computer sending the print data.
Configuring your machine for a wireless network Wireless configuration temporarily using a USB cable 3 It is recommended that you use a PC wirelessly connected to your network for this method. You can remotely configure the machine from the computer on the network using a USB cable (A) 1. 3 A 1 You can configure the wireless settings of the machine using a USB cable temporarily connected to a wired or wireless computer.
Configuring your machine for a wireless network 3 Click Install MFL-Pro Suite and click Yes if you accept the license agreements. Follow the onscreen instructions. c d Choose Wireless Network Connection, and then click Next. e f g Choose Use your computer or the control panel directly. and click Next. Choose Change the Firewall port settings to enable network connection and continue with the installation. (Recommended) and click Next.
Configuring your machine for a wireless network a Before configuring your machine we recommend you write down the SSID and Network Key (if required) for your wireless network. You will need this information before you continue with the configuration. Item Record the current wireless network settings SSID (Network Name): Network Key b c 3 Turn on your computer. Start the Brother installer application. 1 Put the supplied CD-ROM into your CD-ROM drive.
Configuring your machine for a wireless network Wireless configuration temporarily using an Ethernet cable (For MFC-J825DW/J835DW and DCP-J925DW) 3 If there is an Ethernet Hub or Router in the same network as the WLAN access point (A) of your machine, you can temporarily connect the Hub or Router to the machine using a network cable (B). You can then remotely configure the machine from a computer on the network.
Configuring your machine for a wireless network c Start the Brother installer application. Windows® 1 Put the supplied CD-ROM into your CD-ROM drive. The opening screen will appear automatically. If the model name screen appears, choose your machine. If the language screen appears, choose your language. 2 The CD-ROM main menu will appear. Click Advanced.
Configuring your machine for a wireless network (Windows®) You have completed the wireless network setup. If you would like to continue installing drivers and software necessary for operating your device, please choose Install MFL-Pro Suite from the CD-ROM menu. (Macintosh) You have completed the wireless network setup. If you would like to continue installing drivers and software necessary for operating your device, please double-click Start Here OSX in the CD-ROM.
Configuring your machine for a wireless network One push configuration using Wi-Fi Protected Setup or AOSS™ 3 You can use WPS or AOSS™ from the control panel menu to configure your wireless network settings if your WLAN access point/router (A) supports either Wi-Fi Protected Setup (PBC 1) or AOSS™. 3 A 1 Push Button Configuration IMPORTANT • If you are going to connect your Brother machine to your network, we recommend that you contact your system administrator prior to installation.
Configuring your machine for a wireless network e When the LCD shows Start WPS or AOSS, press the WPS or AOSS™ button on your wireless access point/router. See the user's guide for your wireless access point/router for instructions. Then press OK and your machine will now automatically detect which mode (WPS or AOSS™) your wireless access point/router uses and try to connect to your wireless network.
Configuring your machine for a wireless network (Windows®) You have completed the wireless network setup. If you would like to continue installing drivers and software necessary for operating your device, please choose Install MFL-Pro Suite from the CD-ROM menu. (Macintosh) 3 You have completed the wireless network setup. If you would like to continue installing drivers and software necessary for operating your device, please double-click Start Here OSX in the CD-ROM.
Configuring your machine for a wireless network Note Routers or access points that support Wi-Fi Protected Setup have a symbol as shown below. 3 For MFC-J430W/J432W 3 a b Press Menu. c Press a or b to choose WPS w/PIN Code. Press OK. d When Enable WLAN? is displayed, press OK to accept. This will start the wireless setup wizard. To cancel, press Stop/Exit. e The LCD will show an 8 digit PIN and the machine begins searching for a WLAN access point/router for up to 5 minutes.
Configuring your machine for a wireless network 1 (Windows Vista®) Click , Network, and then Add a wireless device. (Windows® 7) Click , Control Panel, Network and Internet, and then Add a wireless device to the network. g 2 Choose your machine and click Next. 3 Input the PIN from the printed page and then click Next. 4 Choose your network that you want to connect to, and then click Next. 5 Click Close.
Configuring your machine for a wireless network g Using a computer that is on the network, type “http://access point’s IP address/” into your browser. (Where “access point’s IP address” is the IP address of the device that is used as the Registrar 1.) Go to the WPS (Wi-Fi Protected Setup) setting page and input the PIN which the LCD shows in f to the Registrar and follow the on-screen instructions. 1 The Registrar is normally the WLAN access point/router.
Configuring your machine for a wireless network Configuration using the machine’s control panel Setup Wizard 3 You can use the machine’s control panel to configure your wireless network settings. By using the control panel Setup Wizard function, you can easily connect your Brother machine to your wireless network. You must know your wireless network settings before you proceed with this installation.
Configuring your machine for a wireless network Note When the SSID is not broadcast, see Configuring your machine when the SSID is not broadcast uu page 26. g Press 1 for Yes to connect to your machine using WPS. (If you press 2 for No to continue manual setting, go to h to enter a Network Key.) When the LCD shows Start WPS, press the WPS button on your wireless access point/router, and then press 1 for Yes to proceed. Go to i. h Enter the Network Key you wrote down in step a.
Configuring your machine for a wireless network f When Enable WLAN? or Switch Network interface to wireless? is displayed, press Yes to accept. This will start the wireless setup wizard. To cancel, press Stop/Exit. g The machine will search for your network and display a list of available SSIDs. If a list of SSIDs is displayed, press a or b to choose the SSID you wrote down in step a. Select the SSID you want to connect with.
Configuring your machine for a wireless network Configuring your machine when the SSID is not broadcast 3 For MFC-J430W/J432W a 3 Before configuring your machine we recommend you write down your wireless network settings. You will need this information before you continue with the configuration. Check and record the current wireless network settings.
Configuring your machine for a wireless network f The machine will search for your network and display a list of available SSIDs. Choose using a or b. Press OK. g Enter the SSID name. (For information on how to enter text, see the Quick Setup Guide.) Press OK. h Using a or b, choose Infrastructure when instructed. Press OK. i Choose the Authentication method using a or b, and press OK. Do one of the following: If you chose Open System, go to step j. If you chose Shared Key, go to step k.
Configuring your machine for a wireless network For MFC-J280W/J625DW/J825DW/J835DW and DCP-J725DW/J925DW a 3 Before configuring your machine we recommend you write down your wireless network settings. You will need this information before you continue with the configuration. Check and record the current wireless network settings.
Configuring your machine for a wireless network h Enter the SSID name. (For information on how to enter text, see the Quick Setup Guide.) Press OK. i j Press Infrastructure when instructed. Choose and press the Authentication method. Do one of the following: If you chose Open System, go to step k. If you chose Shared Key, go to step l. If you chose WPA/WPA2-PSK, go to step m. 3 k Choose and press the Encryption type None or WEP. Do one of the following: If you chose None, go to step o.
Configuring your machine for a wireless network Configuration in Ad-hoc Mode 3 Configure the wireless settings 3 For MFC-J430W/J432W a 3 Before configuring your machine we recommend you write down your wireless network settings. You will need this information before you continue with the configuration. Check and record the current wireless network settings. Note The wireless network settings of the computer you are connecting with must be set to Ad-hoc mode with a SSID already configured.
Configuring your machine for a wireless network g Enter the SSID name. (For information on how to enter text, see the Quick Setup Guide.) Press OK. h Using a or b, choose Ad-hoc when instructed. Press OK. i Choose the Encryption type None or WEP using a or b, and press OK. Do one of the following: If you chose None, go to step k. If you chose WEP, go to step j. j Enter the WEP key you wrote down in step a on page 30. Press OK. Go to step k.
Configuring your machine for a wireless network SSID (Network Name): Communication Mode Encryption mode Ad-hoc WEP Network key NONE — Communication Mode Encryption mode Network key Ad-hoc WEP 12345678 3 For example: SSID (Network Name): HELLO b c d Press Menu. e f Press Setup Wizard. Press Network. (MFC-J825DW/J835DW and DCP-J925DW only) Press WLAN. When Enable WLAN? or Switch Network interface to wireless? is displayed, press Yes to accept. This will start the wireless setup wizard.
Configuring your machine for a wireless network m n The machine starts to connect to the wireless device you have chosen. A connection result message appears for 60 seconds on the LCD and a wireless LAN report will automatically be printed. If the connection failed, check the error code on the printed report. uuQuick Setup Guide: Troubleshooting (Windows®) 3 You have completed the wireless network setup.
4 Control panel setup 4 Network menu 4 The Network menu selections of the control panel allow you to set up the Brother machine for your network configuration. Press Menu or Menu, then press a or b to choose Network. Proceed to the menu selection you wish to configure. (See Function table and default factory settings uu page 41.) Please note that the machine is supplied with the BRAdmin Light utility or Remote Setup applications, which also can be used to configure many aspects of the network.
Control panel setup IP Address 4 This field displays the current IP address of the machine. If you have chosen a BOOT Method of Static, enter the IP address that you wish to assign to the machine (check with your network administrator for a suitable IP address to use). If you have chosen a method other than Static, the machine will attempt to determine its IP address using the DHCP or BOOTP protocols.
Control panel setup Secondary WINS Server IP Address 4 This field specifies the IP address of the secondary WINS server. It is used as a backup to the Primary WINS server address. If the Primary server is unavailable, the machine can still register itself with a secondary server. If set to a non-zero value, the machine will contact this server to register its name with the Windows® Internet Name Service. If you have a primary WINS server, but no secondary WINS server, simply leave this field blank.
Control panel setup WLAN Status 4 Status 4 This field displays the current wireless network status. Signal 4 This field displays the current wireless network signal strength. 4 SSID 4 This field displays the current wireless network SSID. The display shows up to 32 characters of the SSID name. Comm.Mode 4 This field displays the current wireless network communication mode. Ethernet (For MFC-J825DW/J835DW and DCP-J925DW) 4 Ethernet link mode.
Control panel setup Restoring the network settings to factory default 4 You can reset the print server back to its default factory settings (resetting all information such as the password and IP address information). Note • For MFC-J825DW/J835DW and DCP-J925DW, this function restores all wired and wireless network settings to the factory default. • You can also reset the print server back to its factory default settings using the BRAdmin applications.
Control panel setup Printing the Network Configuration Report 4 Note Node Name: The Node Name appears in the Network Configuration Report. The default Node Name is “BRNxxxxxxxxxxxx” for a wired network or “BRWxxxxxxxxxxxx” for a wireless network (“xxxxxxxxxxxx” is your machine’s MAC Address / Ethernet Address). The Network Configuration Report prints a report listing the current network configuration including the network print server settings. For MFC-J430W/J432W a b Press Menu.
Control panel setup Printing the WLAN Report 4 The WLAN Report prints your machine's wireless status report. If the wireless connection failed, check the error code on the printed report. uuQuick Setup Guide: Troubleshooting For MFC-J430W/J432W a b Press Menu. c Press a or b to choose WLAN Report. Press OK. d (For US) Press Black Start or Color Start. (For UK) Press Mono Start or Colour Start. 4 Press a or b to choose Print Reports. Press OK.
Control panel setup Function table and default factory settings 4 For MFC-J825DW/J835DW and DCP-J925DW 4 Main menu Submenu Menu Selections Options Network Wired LAN TCP/IP BOOT Method Auto/Static/RARP/BOOTP/DHCP IP Address [000-255].[000-255]. [000-255].[000-255]. 4 [000].[000].[000].[000] 1 Subnet Mask [000-255].[000-255]. [000-255].[000-255]. [000].[000].[000].[000] 1 Gateway [000-255].[000-255]. [000-255].[000-255]. [000].[000].[000].
Control panel setup Main menu Submenu Menu Selections Options Network WLAN TCP/IP BOOT Method Auto/Static/RARP/BOOTP/DHCP IP Address [000-255].[000-255]. [000-255].[000-255]. (Continued) [000].[000].[000].[000] 1 Subnet Mask [000-255].[000-255]. [000-255].[000-255]. [000].[000].[000].[000] 1 Gateway 4 [000-255].[000-255]. [000-255].[000-255]. [000].[000].[000].
Control panel setup Main menu Submenu Menu Selections Options Network Web Connect settings 2 Proxy Settings Proxy Connection On/Off (MFC-J825DW/ J835DW USA only) Port (Continued) Network I/F Address User Name Password Wired LAN/WLAN Network Reset 4 43
Control panel setup For MFC-J280W/J625DW and DCP-J725DW 4 Main menu Submenu Menu Selections Options Network TCP/IP BOOT Method Auto/Static/RARP/BOOTP/DHCP IP Address [000-255].[000-255].[000-255].[000-255]. [000].[000].[000].[000] 1 Subnet Mask [000-255].[000-255].[000-255].[000-255]. [000].[000].[000].[000] 1 Gateway [000-255].[000-255].[000-255].[000-255]. [000].[000].[000].
Control panel setup For MFC-J430W/J432W 4 Main menu Submenu Menu Selections Options Network TCP/IP BOOT Method Auto/Static/RARP/BOOTP/DHCP IP Address [000-255].[000-255].[000-255].[000-255]. [000].[000].[000].[000] 1 Subnet Mask [000-255].[000-255].[000-255].[000-255]. [000].[000].[000].[000] 1 Gateway [000-255].[000-255].[000-255].[000-255]. [000].[000].[000].
5 Web Based Management 5 IMPORTANT 5 Web Based Management is not available for MFC-J280W/J430W/J432W/J625DW/J825DW/J835DW and DCP-J725DW/J925DW. Overview 5 A standard Web Browser can be used to manage your machine using the HTTP (Hyper Text Transfer Protocol). You can get the following information from a machine on your network using a web browser.
Web Based Management How to configure the machine settings using Web Based Management (web browser) 5 A standard web browser can be used to change your print server settings using the HTTP (Hyper Text Transfer Protocol). a b Start your web browser. Type “http://machine’s IP address/” into your browser’s address bar (where “machine’s IP address” is the machine’s IP address). For example: 5 http://192.168.1.
Web Based Management Setting a password 5 We recommend setting a login password to prevent unauthorized access to the Web Based Management. a b c d Click Administrator. Enter the password you want to use (up to 32 characters). Re-enter the password in Confirm new password box. Click Submit. From the next time you access the Web Based Management, enter the password in the Login box, and then click . After configuring the settings, logout by clicking .
Web Based Management Secure Function Lock 2.0 5 Secure Function Lock 2.0 from Brother helps you to save money and increase security by restricting the functions available on your Brother machine. Secure Function Lock allows you to configure passwords for selected users, granting them access to some, or all of these functions, or restricting them to a page limit. This means that only authorized people can use them. You can configure and change the following Secure Function Lock 2.
Web Based Management d Uncheck the functions that you want to restrict in the Print box or the Others box. If you want to configure the maximum page count, check the On box in Page Limit, and then enter the number in the Max box. e Click Submit. If you want to restrict the PC printing by PC login user name, click PC Print Restriction by Login Name and configure the settings. (See Restricting PC print by PC user login name uu page 50.) Scanning when using Secure Function Lock 2.
Web Based Management Other features 5 You can set up the following features in Secure Function Lock 2.0: All Counter Reset You can reset the page counter by clicking All Counter Reset. Export to CSV file You can export the current page counter including ID Number/Name information as a CSV file. Last Counter Record The machine retains the page count after the counter has been reset.
Web Based Management Changing the Scan to FTP configuration using a web browser 5 Scan to FTP allows you to scan a document directly to an FTP server on your local network or on the Internet. See the Software User’s Guide for more details on Scan to FTP. a b Click Scan on the machine’s web page, and then click Scan to FTP/Network. c d Click Submit. Choose FTP in the profile numbers (1 to 5) you want to use for Scan to FTP settings.
Web Based Management Changing the Scan to Network configuration using a web browser 5 Scan to Network allows you to scan documents directly to a shared folder on a CIFS 1 server located on your local network or the Internet. To enable the CIFS protocol, check the Network tab, click Protocol in the left-hand column, and select the CIFS checkbox. 1 The Common Internet File System (CIFS) is the standard way that computer users share files and printers in Windows®.
6 Internet fax 6 IMPORTANT 6 Internet fax is not available for MFC-J280W/J430W/J432W/J625DW/J825DW/J835DW and DCP-J725DW/J925DW. Internet fax Overview 6 Internet faxing (IFAX) allows you to send and receive fax documents using the Internet as the transport mechanism. Documents are transmitted in E-mail messages as attached TIFF-F files.
Internet fax Forwarding received E-mail and fax messages You can forward received E-mail or standard fax messages to another E-mail address or fax machine. For more information see Forwarding received E-mail and fax messages uu page 59. Relay broadcast If you want to fax a document long distance (such as abroad), the "relay broadcast" function allows you to save the communication fee.
Internet fax How to Internet fax 6 Before using an Internet fax you must configure your Brother machine to communicate with your network and mail server. You must ensure the following items of your machine. You can configure these items from the control panel, Web Based Management, Remote Setup or BRAdmin Professional 3. If you are unsure of any of these items, please contact your systems administrator.
Internet fax Note Some E-mail servers do not allow you to send large E-mail documents (the System Administrator will often place a limit on the maximum E-mail size). With this function enabled, the machine will display Out of Memory when trying to send E-mail documents over 1 Mbyte in size. The document will not be sent and an error report will be printed. The document you are sending should be separated into smaller documents that will be accepted by the mail server.
Internet fax Receiving an Internet fax to your computer 6 When a computer receives an Internet fax document, the document is attached to a mail message that informs the computer that it has received a document from an Internet fax. This is notified in the subject field of the received mail message.
Internet fax Additional Internet Fax options 6 Forwarding received E-mail and fax messages 6 You can forward received E-mail or standard fax messages to another E-mail address or fax machine. Received messages can be forwarded via E-mail to a computer or Internet fax. They can also be forwarded via standard phone lines to another machine. The setting can be enabled using a web browser or through the control panel of the machine.
Internet fax In this example, your machine has an E-mail address of FAX@brother.com, you wish to send a document from this machine to another machine in England with an E-mail address of UKFAX@brother.co.uk, this machine will then forward the document to a standard fax machine using a conventional telephone line. If your E-mail address is FAX@brother.com, you must configure a trusted domain name of brother.com on the machine in England that will broadcast the document to the conventional fax machine.
Internet fax Relay broadcast from a computer 6 UKFAX@brother.co.uk 123456789 1 UKFAX@brother.co.uk(fax#123456789) 1 Internet You can also send E-mail from your computer and have it relayed to a conventional fax machine. The method of entering the phone number of the conventional fax machine that will receive the relayed E-mail will vary depending on the mail application you are using.
Internet fax Setup Mail TX 6 You can set the Notification option in the Setup Mail TX option to either On or Off. When switched to On an additional field of information is sent with the image data. This field is named “MDN”. MDN (Message Disposition Notification): This field requests the status of the Internet Fax/E-mail message after delivery through the SMTP (Simple Mail Transfer Protocol) transport system.
7 Security features 7 IMPORTANT 7 Security features is not available for MFC-J280W/J430W/J432W/J625DW/J825DW/J835DW and DCP-J725DW/J925DW. Overview 7 In today’s world there are many security threats to your network and the data that travels over it. Your Brother machine employs some of the latest network security and encryption protocols available today.
Security features Sending an E-mail securely 7 Configuration using Web Based Management (web browser) 7 You can configure secured E-mail sending with user authentication on the Web Based Management screen. a b Start your web browser. Type “http://printer’s IP address/” into your browser (where “printer’s IP address” is the printer’s IP address). For example: http://192.168.1.2/ c Enter a password in the Login box, and then click d e f g Click Network. . 7 Click Protocol.
Security features Sending an E-mail with user authentication 7 This machine supports POP before SMTP and SMTP-AUTH methods to send an E-mail via an E-mail server that requires a user authentication. These methods prevent an unauthorized user from accessing the E-mail server. You can use Web Based Management and BRAdmin Professional 3 to configure these settings. You can use POP before SMTP and SMTP-AUTH methods for E-mail Notification, E-mail reports and Internet fax sending.
Security features Secure Management using BRAdmin Professional 3 (Windows®) 7 To use the BRAdmin Professional 3 utility securely, you need to follow the points below 7 We strongly recommend to use the latest version of the BRAdmin Professional 3 utility that is available as a download from http://solutions.brother.com/. If you use an older version of BRAdmin 1 to manage your Brother machines the user authentication will not be secure.
8 Troubleshooting 8 Overview 8 This chapter explains how to resolve typical network problems you may encounter when using your Brother machine. If, after reading this chapter, you are unable to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com/. Make sure that the following items are configured before reading this chapter. First check the following: The power cord is connected properly and the Brother machine is turned on.
Troubleshooting I cannot complete the wireless network setup configuration. (continued) Question Interface Solution Is your WLAN access point/router in stealth mode? (not broadcasting the SSID) wireless I have checked and tried all of the above, but still cannot complete the wireless configuration. Is there anything else I can do? wireless You should type the correct SSID name or Network Key by hand.
Troubleshooting The Brother machine cannot print or scan over the network. The Brother machine is not found on the network even after successful installation. Question Interface Solution Are you using security software? wired/ wireless Is your Brother machine assigned with an available IP address? wired/ wireless See I'm using security software. uu page 71. Confirming the IP address and the Subnet Mask.
Troubleshooting The Brother machine cannot print or scan over the network. The Brother machine is not found on the network even after successful installation. (continued) Question Interface Solution Is your Brother machine assigned with an available IP address? wired/ wireless (Continued) 1 (Windows® XP, Windows Server® 2003/2008) Click the Start button, All Programs, Accessories and Windows Explorer, and then My Computer. (Windows Vista ®/Windows® 7) Click the button and Computer.
Troubleshooting The Brother machine cannot print or scan over the network. The Brother machine is not found on the network even after successful installation. (continued) Question Interface Solution Are you connecting the Brother machine to the network using wireless capabilities? wireless Print the WLAN Report to confirm the state of a wireless connection. (For how to print, see Printing the WLAN Report uu page 40.
Troubleshooting I want to check my network devices are working properly. (continued) Question Interface Solution Check the Link Status in the Network Configuration Report. wired/ wireless Can you “ping” the Brother machine from your computer? wired/ wireless Print the Network Configuration Report and check that Ethernet Link Status or Wireless Link Status is showing Link OK.
A Appendix A A Supported protocols and security features Interface A Ethernet 10/100BASE-TX Wireless IEEE 802.
B Index A O AOSS™ ..............................................................17, 36 APIPA ....................................................................... 36 Operating systems ...................................................... 2 B BRAdmin Light ........................................................2, 4 BRAdmin Professional 3 .................................. 2, 7, 66 Brother installer application .................................11, 14 Brother Solutions Center ........................
