Introduction STEP 1 Getting Started QL-570 / QL-580N 2 Label Overview User's Guide STEP STEP Reference 3 Be sure to read and understand this guide before using the machine. We recommend that you keep this guide nearby for future reference. www.brother.
Thank you for purchasing the Brother QL-570/580N. This guide briefly describes the steps to start using the Brother QL-570/580N. See the User's Guide for details. The User's Guide can be found in the Manuals folder of the included CD-ROM. We strongly recommend that you read this guide carefully before using the Brother QL-570/580N, and then keep it nearby for future reference.
Introduction •••••••••••••••••••••••••••••••••••••••••••••••••••• 1 Contents ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 1 General Information ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 2 Safety Precautions •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 3 General Precautions •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 5 1 Getting Started ••••••••••••••••••••••••••••••••••••••••••••••••• 7 STEP Unpacking the QL-570/580N
2 General Information Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this guide has been compiled and published, covering the latest product’s descriptions and specifications. The contents of this guide and the specifications of this product are subject to change without notice.
Read and understand all of these instructions and save them for later reference. Follow all warnings and instructions marked on the product. WARNING Tells you what to do to avoid the risk of injury. Tells you about procedures you must follow to prevent damage to the machine. The symbols used in this guide are as follows: Action NOT allowed DO NOT disassemble the product. DO NOT splash the product with or immerse the product in water. DO NOT touch a given portion of the product.
4 WARNING Do not use paint thinner, benzene, alcohol or any other organic solvents to clean the machine. Doing so may cause damage to the surface finish. Use a soft, dry cloth to clean the machine. Do not put any heavy objects or objects containing water on top of the machine. If water or any foreign object enters the machine, contact the retail outlet where the machine was purchased or your local authorized service center.
Be careful not to drop the DK Roll. DK Rolls use thermal paper and thermal film. Both the label and print will fade with sunlight and heat. Do not use DK Rolls for outdoor use that requires durability. Depending on the area, material, and environmental conditions, the label may unpeel or become irremovable, the colour of the label may change or be transferred to other objects. Before applying the label, check the environmental condition and the material.
6 • Some DK Rolls use permanent adhesive for their labels. These labels cannot be easily peeled off once attached. • Prior to using CD/DVD labels, be sure to follow the instructions in your CD/DVD player's instruction guide regarding applying CD/DVD labels. • Do not use CD/DVD labels in a slot loading CD/DVD player, for example a CD player in a car where the CD is slid into a slot in the CD player.
7 Introduction 1 STEP STEP 1 Getting Started Getting Started 1 Unpacking the QL-570/580N ÎPage 8 2 Parts Description ÎPage 9 3 Connecting the Power Supply ÎPage 9 4 Removing Protection Sheet ÎPage 10 5 Setting the DK Roll ÎPage 10 6 Using Interface Cable (QL-580N only) ÎPage 12 STEP 2 Label Overview Take the printer out of the box and make preparations for the printer before creating a label. Follow the procedures from "Unpacking the QL-570/580N" on page 8.
8 STEP1 Getting Started 1 Unpacking the QL-570/580N Check that the package contains the following before using the printer. If any item is missing or damaged, contact your Brother dealer. QL-570/580N USB cable User's Guide CD-ROM Software Installation Guide AC Power cord Cleaning Sheet The plug may differ by countries.
9 Introduction 2 Parts Description Main Printing Unit Rear STEP DK Roll compartment cover < QL-570 > SFSD Power port Power cord Label tray 1 Getting Started Front USB port Power port Power cord USB port Serial port LAN port 3 Connecting the Power Supply Check that the electrical outlet is 220V-240V AC before plugging the power cord. • Unplug the power cord from the electrical outlet after you have finished using the QL-570/580N.
10 STEP1 Getting Started 4 Removing Protection Sheet Press the ON/OFF button ( ) to turn on the Brother QL-570/580N on. Then, press the FEED button for more than one second to remove the protection sheet. Protection sheet 5 Setting the DK Roll 1 Press and hold the ON/OFF button to turn the QL-570/580N off. Hold the DK Roll compartment cover at the front of the Brother QL-570/580N and firmly lift up to open the cover. 2 Put the spool into the spool guides in the DK Roll compartment.
3 Thread the end of the DK Roll into the slot until it aligns to the area shown on the right. Align the end of the roll with the upright edge of the label output slot. Introduction 11 STEP When you press the ON/OFF button ( ) to turn the Brother QL-570/580N on, the end of the DK Die-cut Label is aligned automatically. STEP 2 Label Overview Close the DK Roll compartment cover.
12 STEP1 Getting Started 6 Using Interface Cable (QL-580N only) RS-232C cable and Network cable are not standard accessories. Choose the appropriate cable for your interface. • USB cable Use the enclosed interface cable. • RS-232C cable The pin assignments for the serial cables (RS-232C cables) which can be used with this machine are shown in the table below. You can purchase the cables at an electronics store. Do not use an interface cable that is longer than 2 metres.
13 Introduction 2 STEP STEP 1 Getting Started Label Overview STEP ÎPage 14 STEP 3 Reference 1 Label Variety Label Overview 2
14 STEP2 Label Overview 1 Label Variety Here are the sample labels that you can create with the Brother QL-570/580N. There is a variety of labels to choose from. Choose the type of label you want to create.
15 Introduction 3 STEP STEP 1 Getting Started Reference STEP 1 LED Lamp ÎPage 16 2 Maintenance ÎPage 17 3 Troubleshooting ÎPage 19 4 Main Specifications ÎPage 22 5 For Australia Only: ÎPage 23 Label Overview 2 STEP Reference 3
16 STEP3 Reference 1 LED Lamp Definition of LED Lamp The LED lamp on the Brother QL printer indicates the current operating condition. Lamp Condition Not lit Power is OFF. Green lamp is lit Power is ON. Green lamp is flashing Receiving data from the PC. (For QL-580N only) Orange lamp is lit The roll cover is opened. Close the roll cover correctly. Orange lamp is flashing Cooling (Wait for the temperature of the print head to lower) Red lamp is lit The machine is booting.
17 Print head maintenance The DK Roll (thermal recording paper type) used with the machine is designed to clean the print head automatically. When the DK Roll passes the print head during printing and label feeding, the print head is cleaned. Roller maintenance To clean the roller, please use the included DK-CL99 cleaning sheet. When performing maintenance on the roller, be sure to only use Brother DK-CL99 cleaning sheets.
18 STEP3 Reference 4 Remove the backing paper and feed the edge of the cleaning sheet into the printing unit until it reaches the area shown by an arrow in the diagram below. • Insert the sheet without removing the part of sheet. • Check that the printing surface of cleaning sheet is facing upwards. 5 Close the DK Roll compartment cover and press the ON/OFF button ( ) to turn the Brother QL-570/580N on. 6 Press the Feed button for more than one second. Feed button The roller spins by 10 cm.
19 Reference If the problems occur while using this machine, the following may help you to solve the problems. Introduction 3 Troubleshooting Potential types of problems STEP The power button is not lit. • Is the power cord inserted correctly? Check that the power cord is inserted. If inserted correctly, try plugging it into another electrical outlet. The printed label contains streaks or poor quality characters, or the label is not fed correctly.
20 STEP3 Reference Problem Solution The P-touch Add-In icon is not displayed on Microsoft® Word. • Is Microsoft® Word started up from Microsoft® Outlook®? • Is Microsoft® Word chosen for the editor usually used for Microsoft® Outlook®? Due to program limitations, the Microsoft® Word Add-In does not work with the above settings. Quit Microsoft® Outlook®, and restart Microsoft® Word. Cutter error • If a cutter error occurs, keep the DK roll compartment cover closed and press ON/OFF button.
1 Getting Started When printing via the USB cable, the printer repeatedly pauses and then continues printing. (QL-580N only) STEP STEP 2 Label Overview Solution • Is the printer set for sequential printing? If so, set print mode to buffered printing. (Open printer properties from [Control Panel]-[Printer and FAX] and click [Printing Preferences...] button in the [General] tab. Choose the option "After one page of data is received".
22 STEP3 Reference Reference 4 Main Specifications Product specifications Items Display Print Printing method Direct thermal printing via thermal head Speed of printing Max. 110 mm/sec, Max. 68 labels/min. (Standard Address Labels) (When connecting USB cable) Print head 300 dpi/720 dot Max. printing width 59 mm Min. printing length 12.
To contact Brother International (Aust) Pty Ltd for support on a Brother product please see the details listed below: Product Support Centre: Australia Brother International (Aust) Pty Ltd Phone: 02 8875 6000 Fax: 02 9870 7223 Solutions Site:http://solutions.brother.com Web Site: www.brother.com.au Email: To submit an e-mail enquiry, visit www.brother.com.au go to Service and Support area and follow the prompts. Our Technical Support Consultants are available 5 days a week by phone during the hours of 8.
Printed in China LBB992001
