Warranty Guide

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NOTE: YOU AND YOUR INSTALLER ARE RESPONSIBLE TO INSPECT FLOORING PRIOR TO
INSTALLATION. WE ACCEPT NO RESPONSIBILITY FOR LIABILITIES, CLAIMS OR EXPENSES,
INCLUDING LABOR COSTS, WHERE FLOORING WITH VISIBLE DEFECTS HAS BEEN INSTALLED.
What Is Excluded From These Warranties?
None of our installers, retailers, distributors or employees has the authority to alter the obligations, limitations,
disclaimers or exclusions under any of our warranties.
WE EXCLUDE AND WILL NOT BE LIABLE FOR OR PAY INCIDENTAL, CONSEQUENTIAL OR SPECIAL
DAMAGES UNDER OUR WARRANTIES. By this we mean any loss, expense, or damage other than to the
flooring itself that may result from a defect in the flooring. Our limited warranties constitute the only express
warranties for the product purchased.
TO THE EXTENT PERMITTED BY LAW AND FOR ALL NON-CONSUMER PRODUCTS, ALL
WARRANTIES OTHER THAN OUR LIMITED WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED.
IF ANY IMPLIED WARRANTY ARISES UNDER STATE LAW, ANY AND ALL IMPLIED WARRANTIES
(INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE)
ARE LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY, TO THE EXTENT
ALLOWED BY LAW.
SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OR LIMITATIONS OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
What Should You Do If You Have A Problem?
We want you to be happy with your floor purchase. If you are not, call your retail store first. They can answer
your questions and, if necessary, start to process a claim. If you have further questions, please contact us at:
Armstrong Floor Products Claim Center
P. O. Box 3001
Lancaster, Pennsylvania 17604-3001
1 800 233 3823
PLEASE KEEP YOUR SALES RECEIPT. INFORMATION REGARDING THE CLAIMED DEFECT AND
DATE AND PROOF OF PURCHASE MUST BE PROVIDED.
IMPORTANT NOTE: While the majority of claims are resolved with the help of your retailer within 30 days
from the day you contact them, some claims may require additional attention. In the unlikely event that your
claim is not resolved within 30 days, please contact the Armstrong Floor Products Claim Center indicated
above no later than 60 days from the date you first discovered the problem with your floor. It is your
responsibility to file a timely claim to protect your rights under these warranties.
NA-5933-822