Warranty Guide

4
(6A) Residential Warranty
We warrant that, when the Armstrong S-135 VapArrest Moisture Remediation System is used in
conjunction with our recommended urethane adhesives for Bruce
®, Hartco® by Armstrong and
Robbins
® brand engineered hardwood flooring, the terms of the applicable subfloor moisture warranty
for such flooring will apply without the requirement of pre-installation moisture test, provided that the
subfloor is visually dry before installation and all other installation instructions are followed.
(6B) Commercial Warranty
For commercial applications, when Armstrong S-135 VapArrest Moisture Remediation System is used
in conjunction with our recommended urethane adhesives for Bruce, Hartco by Armstrong and
Robbins brand engineered hardwood flooring, the terms of the applicable subfloor moisture warranty
for such flooring will apply for a 3 year period from the time of installation, provided that a proper
moisture test is conducted. This means that prior to installation your subfloor must be inspected to
assure your subfloor does not exceed the maximum allowable moisture level for usage of Armstrong
S-135 VapArrest Moisture Remediation System. Subfloor moisture levels must be less than 12 lbs./24
hours/1000 sq. ft. per a calcium chloride test. To ensure your warranty remains effective, keep your
proof of pre-installation moisture test results. If subfloor exceeds maximum allowable moisture levels,
the subfloor must be allowed to dry. Subfloors with known moisture problems are not covered by this
warranty. This is a one-time repair and replacement warranty only.
WARRANTY
Who Is Covered?
All warranties in this Limited Warranty Guide are given only to the original retail purchaser of our product.
Our warranties are not transferable.
What Is Covered And For How Long?
The limited warranties described in this guide are subject to the product applications, limitations,
disclaimers and exclusions described below and are effective for floors purchased after April 1, 2011
(March 1, 2010 for ABC400 series). All warranties run from the date of retail purchase for the applicable
period described in this guide.
What Are You Responsible For Under Our Warranties?
To be covered under our warranties (except under the Pre-installation Defects Warranty) you need to
retain your sales slip and make sure that the flooring is properly installed in accordance with our
installation instructions provided with the flooring. To be covered under our Subfloor Moisture Protection
Warranty, keep your proof of pre-installation moisture test results and sales slip confirming use of our
recommended adhesives and Armstrong S-135 VapArrest Professional Moisture Retardant System. To
be covered under our warranties when installing over a radiant-heated subfloor, keep the flooring surface
at or below 85
o F (29o C) and the relative humidity between 35% and 55%. You must also properly care
for your new floor using our easy-to-follow maintenance instructions (see Use and Care Guide). We
recommend that you use only our specially formulated floor care products to preserve your flooring. Use
of floor care or sundry products (i.e. adhesives) other than those we have specially formulated and
recommend for use with our flooring products may damage your floor and void this warranty.
What Will We Do If Any Of The Covered Events Occur?
If any of the covered events listed in this guide occurs within the warranty periods specified for the
respective flooring product, we will recoat, refinish, fill or furnish comparable flooring (of our manufacture
and of similar color, pattern, and quality), for either the repair of the defective area or the replacement of
the floor, at our option. In the unlikely event that we are unable to correct the problem after a reasonable
number of attempts, we will refund the portion of the purchase price for the section of failed flooring. If
your floor was professionally installed, we will also pay reasonable labor costs for the direct repairs or
replacement within the first five years of the warranty period, or the length of the warranty period,
whichever is less based on the following schedule.