Warranty

What Will Bruce Do If Any Of The Things Listed Above Happen to a Commercial
Warranted Product?
If you make a claim and follow our service procedures within the first year after date of
purchase Bruce will provide materials either to repair or replace the defective area of
the floor at our option. If the floor was professionally installed, Bruce also will pay
reasonable labor costs to repair or replace the defective area of your floor.
If you make a claim after the first year after date of purchase and before the end of your
limited warranty period, Bruce will provide or pay a percentage of the reasonable
material and labor costs (if the floor was professionally installed), for repair or
replacement, at our option, of the warranted product. This percentage will be based on
the number of years from the date of purchase and remaining warranty period of the
product, up to 10 years after date of purchase. For example, for a professionally
installed product, which is covered by a 10 year warranty, Bruce will pay 8/10th (or
80%) of the reasonable material and labor costs on an approved claim submitted 2
years after the date of purchase.
NOTE: Any repair or replacement is limited to colors and styles of products available at
the time of repair or replacement. If the original design is no longer available, Bruce has
the right to substitute another Bruce design of similar value. The product must be of a
similar structure and the customer may choose the design.
See www.armstrong.com for full warranty details.
What Is Not Covered By This Warranty?
This warranty does not cover damage caused by:
• Improper care and maintenance (see our Care Instructions included in carton).
• Accidents, abuse, or misuse.
• Abnormal wear and tear such as damage caused from spike heel shoes, insufficient
protection from furniture, pebbles, sand and other abrasives.
• Improper workmanship, or installation not in accordance with Bruce’s installation
instructions that are included in the carton.
• Water damage from excessive moisture in a concrete slab, hydrostatic pressure,
flooding caused by malfunctions from appliances such as dishwashers, ice makers,
refrigerators, sinks, pipes or from natural disasters.
• Planks coming apart at the seams because they have been engaged/ disengaged
more than three (3) times.
• Damage caused by vacuum cleaner beater bars and hard or metal caster wheels.
• When vacuuming, we recommend using the wand attachment on your vacuum.
• If rolling casters are used, we recommend only soft wheels that are wide enough to
support the load.
• Damage caused by pet urine which has not been promptly wiped up and removed.
What Is Excluded From This Warranty?
BRUCE EXCLUDES AND WILL NOT PAY INCIDENTAL OR CONSEQUENTIAL
DAMAGES UNDER THIS WARRANTY. BY THIS WE MEAN ANY LOSS, EXPENSE,
OR DAMAGES OTHER THAN TO THE FLOORING ITSELF THAT MAY RESULT
FROM A DEFECT IN THE FLOORING. NO IMPLIED WARRANTIES EXTEND
BEYOND THE TERM OF THIS WRITTEN WARRANTY.