Troubleshooting Guide
Pg. 12
After enabling "Selfloops Auto Sync", Bryton Active will only upload NEW activities to Selfloops (ones that are
synced with Bryton Active only after this is enabled). If you would like to sync rides that are already saved on your
device or if after syncing device with Bryton Active the rides do not appear on Selfloops within an hour, please
follow the instructions below:
1. Using the original USB cable, plug the Bryton device into your PC.
2. In the main Bryton directory/folder, locate the file(s) that were unable to sync (these files will be in .fit format).
To easily locate the ride, sort files by Date.
3. After finding the file(s), navigate to the Selfloops website in your web browser
4. Select the files you would like to sync and choose Upload
It may still take a few minutes for the activities to appear on Selfloops. If the activities still do not appear in the
list of activities or if you get a "fail" notification, please contact support_us@brytoncorp.net
XI. Import GPX or FIT Route to Device:
Before trying to import a GPX/FIT route, please ensure that your device is compatible with this app feature. Not all
Follow Track-enabled devices can use this feature. If the option does not appear on your App, it is possible that
your device does not support this feature.
A. Android:
Before trying to import a GPX or FIT file route into Bryton Active, please ensure that the Bryton Active app is
running in the background and that you have already connected a Bryton device that supports this feature and that
this device is powered on.
1. Download the desired GPX/FIT file to your android device. (If you already have the file downloaded, proceed to
the next step).
2. Navigate to the Android file manager and locate the downloaded file.
3. Press the file and select “open with Active”.
4. In the Bryton Active App, name the file and save. This route will now appear in “My Routes”
*Please note: After importing the route, the name can no longer be changed. When importing routes, results may
vary.
B. iOS:
Before trying to import a GPX or FIT file route into Bryton Active, please ensure that the Bryton Active app is
running in the background and that you have already connected a Bryton device that supports this feature and that
this device is powered on.
1. Download the desired GPX/FIT file to your device. (If you already have the file downloaded, proceed to the next
step).










