BT Graphite 1500 User Guide
Welcome… to your BT Graphite 1500 Digital Cordless Telephone Answering Machine • • Up to 12 minutes digital recording time. • Caller Display shows you who’s calling before you answer the phone1 and stores a list of your last 40 callers. You can also dial numbers direct from the Calls list. • Handsfree lets you make and receive calls using the built-in handset loudspeaker so your hands are free for other tasks during a call. • 50 Name and number phonebook for storing your most frequently used numbers.
Section This User Guide provides you with all the information you need to get the most from your phone. Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, over the next few pages. Need help? If you have any problems setting up or using your BT Graphite 1500 please contact the Helpline on 0870 242 6652*. Alternatively, you may find the answer in ‘Help’ at the back of this guide.
In this guide Getting started Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connect the base to the mains power . . . . . 6 Preparing your handset . . . . . . . . . . . . . . . . . 7 BT Graphite 1500 multipack users only . . . . 7 Connect to the telephone line . . . . . . . . . . . 8 Set the answering machine day and time . . 9 Getting to know your phone Handset buttons. . . . . . . . . . . . . . . . . . . . . . . 10 Standby screen . . . . . . . . . . . . . . . . . . . . . . . .
In this guide Using the answering machine Switching the answering machine on/off. . . 29 Listening to your messages . . . . . . . . . . . . . . 29 Play messages . . . . . . . . . . . . . . . . . . . . . . . . 29 Delete all old messages . . . . . . . . . . . . . . . . . 30 Record a memo . . . . . . . . . . . . . . . . . . . . . . . 30 Base loudspeaker volume . . . . . . . . . . . . . . . 31 Outgoing messages . . . . . . . . . . . . . . . . . . . . 31 Select outgoing message. . . . . . . . . . . . . . . .
Getting started WARNING Do not place your BT Graphite 1500 in the bathroom or other humid areas. Handset range Your BT Graphite 1500 has a range of up to 300m outdoors when there is a clear line of sight between the base and the handset. When there is no clear line of sight between the handset and the base, e.g. the base is indoors and the handset is either indoors or outdoors, the range could be reduced to 50m. Thick stone walls will severely affect the range.
Getting started Preparing your handset 2. Insert the 2 x AAA rechargeable batteries supplied, taking note of the polarity markings inside the battery compartment, then slide the battery compartment shut. 3. Place the handset on the base to charge. It will beep when placed in and the battery icon on the handset will flash to indicate charging. You should let the batteries charge continuously for at least 24 hours. The batteries and case may become warm during charging, this is normal.
Getting started Battery performance To keep the batteries in the best condition, leave the handset off the base for a few hours at a time. Running the batteries right down at least once a week will help them last as long as possible. After charging your handset for the first time, subsequent charging time for the batteries is approximately 6–8 hours. The charge capacity of rechargeable batteries will reduce with time as they wear out, thus reducing the talk/standby time.
Getting started Set the answering machine day and time Press to standby. Once the answering machine day and time has been set, the day and time will be announced when a message is played back. 1. At the answering machine base, press and hold . The current hour setting is announced and displayed. Press or to set the hour. Press to confirm. 2. The minutes setting will be announced and displayed. Press or to set the minute. Press to confirm. 3. The current setting for PM/AM will be displayed and announced.
Getting to know your phone Handset buttons Phonebook Press to open the phonebook, page 20. Redial / Volume + Press to open the redial list and scroll back through redial numbers, page 17. Press to raise the volume during a call, page 16. Menu / OK Press to open the menu, page 12. Press to select menu options. Secrecy / Clear/ Back During a call, mutes your voice so your caller cannot hear you, page 16. Press to return to the previous menu. Use to delete characters in the phonebook and calls lists.
Getting to know your phone Standby screen Range indicator Handset name Battery level Handset number Handset display icons Phone off-hook. Alarm has been set. Indicates signal strength. Flashes when handset is not registered to the base. Handset ringer volume set to off. Phonebook open. Handsfree speaker in use. New number(s) in Call list*. * More options available, scroll up or down. Battery 30 – 100% charged. Battery 10 – 30% charged. Battery under 10% charged. Icon will flash.
Getting to know your phone Using the menu All your phone’s functions and settings can be accessed through the main menu. The menu map below shows all the menu options you can choose from. Press to enter the menu. Press or to scroll through the menu options. When you reach the end of the list, the first option is displayed again. To select an option, press . To return to the previous menu display, press . Menu map PHONEBOOK (Menu only appears when phonebook is empty.
Getting to know your phone 13 Answering machine base Ans/On/Off Switches answering machine on/off, page 29. Stop Press to stop playback, page 30. Message indicator Shows the number of messages. If new messages have been received, the number of new messages will be displayed flashing. If there are no new messages, the counter will display the total number of old messages stored. Two dots are activated next to the counter digits to indicate when the line is in use. Play Press to play messages, page 29.
Using your phone Out of range warning During a call, if you start to move the handset out of range of the base, the flashes and you hear a beep in the earpiece every 3 seconds. Move closer to the base or you will lose the call. Call timer After the first 20 seconds of your call, the call timer is displayed. Switch the handset on/off 1. To switch off, press and hold until the display goes off. 2. To switch the handset on, press and hold . Make a call 1. Press .
Using your phone Receiving calls 1. When the phone rings, the display flashes CALL and the icon. Press to answer the call. Or, you can answer the call by picking the handset up from the base or charger without having to press . This is called Auto answer, see page 40. 2. Press Caller Display If you have subscribed to your network’s Caller Display service, the caller’s number (or name, if an exact number match is found in the phonebook) will also be displayed. to hang up.
Using your phone Secrecy / Mute You can stop your caller from hearing you while you talk to someone else close by. 1. During a call, press . The handset microphone is muted and the display shows MUTE. 2. Press again to resume your call. Adjusting the earpiece/handsfree volume You can adjust the earpiece or loudspeaker volume, 1-5. 1. During a call, press the volume. Handsfree Handsfree lets you talk to your caller without holding the handset.
Using your phone Answer a call handsfree When the phone rings: 1. Press to answer the call then press again. The call is transferred to the loudspeaker. Switch to handsfree during a call 1. During a call: press to put the call on the loudspeaker. To switch handsfree off and return the call to the earpiece, press again. Redial Redial a number The last 10 numbers dialled are stored in the redial list. Each entry can be up to 24 digits long.
Using your phone If you enter a name that already exists in the phonebook the display shows DOUBLE NAME for 2 seconds before returning to the name screen. Copy a redial number to the phonebook 1. Press then scroll entry you want. or through the list to the 2. Press . The displays shows ADD ENTRY. 3. Press . Use the keypad to enter the name, then press . 4. Display shows the number from the redial list. You can edit the number using to delete characters if required. Press to save. 5.
Using your phone Keypad lock You can lock the handset keypad to prevent accidental dialling while carrying it around. IMPORTANT You cannot call emergency numbers (999 / 112) when the keypad is locked. You do not need to unlock the keypad to answer a call, just press . 1. To lock the keypad press and hold KEYS LOCKED. 2. To unlock the keypad press and hold handset in the base.
Using your phone Each name can be up to 12 characters long and each number up to 24 digits long. If you enter a name that already exists the display shows DOUBLE NAME for 2 seconds. Memory full When the phonebook memory is full the display shows MEMORY FULL when you try to add a new entry. Entering names Use the keypad to enter the letters shown on each button. For example to store TOM: Press once to enter T. Press three times to enter O. Press once to enter M.
Using your phone View and dial entries 1. Press . The first entry is displayed. 2. Press or to scroll through the list. When the name you want is displayed, you can switch between the name and number by pressing . 3. Press to display more digits - if there are any - or the name again. 4. Press to dial the entry displayed or press to standby. to return Edit an entry 1. Press . PHONE BOOK is displayed. 2. Press . Scroll 3. Press and scroll or to the entry you want to edit. to MODIFY ENTRY. 4.
Using your phone Delete an entry 1. Press . PHONE BOOK is displayed. 2. Press . Scroll 3. Press and scroll 4. Press . Display shows CONFIRM? 5. Press to confirm or or to the entry you want to edit. to DELETE ENTRY. to cancel. Delete entire phonebook You can have up to 5 GAP compatible handsets registered to your BT Graphite 1500 base, see page 43. 1. Press , the first phonebook entry is displayed. 2. Press and scroll 3. Press . Display shows CONFIRM? 4.
Using your phone • hold a conference call between two internal handsets and an external call • make an internal call between two handsets while a third is on an external call Make an internal call 1. Press . If you have two handsets, the second handset is called. If you have more than 2 handsets, enter the handset number (1–5) you want OR press to call all handsets (the first handset to answer will take your call).
Using your phone 3 Way call You can talk simultaneously with an external caller and another internal handset user. 1. During an external call, press . Your caller is put on hold and all the other handset numbers are displayed on the screen. 2. Enter the handset number you want. 3. When the other handset user answers, you can announce the incoming call. 4. Press and hold for 2 seconds, the display will show CONFERENCE.
Caller Display and the calls list Caller Display Caller Display shows who is calling and if the caller’s number matches an entry stored in the phonebook, the name will be displayed as well. Caller Display information contains the full telephone number, including the area code. So when storing numbers in the phonebook remember to include the area code, otherwise the caller’s number will not match.
Caller Display and the calls list If the telephone number is longer then 12 digits, press to toggle between the rest of the number and the received time and date. View the Calls list 1. From standby, press to open the Calls list. 2. Press or to scroll through the list. When you reach the end of the list, it automatically loops back to the beginning again. 3. If the name is displayed, press to display the number. Press again to see the date and time of the call. Dial a number in the Calls list 1.
Caller Display and the calls list Delete an entry 1. Press then scroll entry you want. 2. Press and scroll 3. Press to confirm or or through the list to the to DELETE ENTRY. to cancel. Delete the entire Calls list 1. Press . 2. Press and scroll 3. Press . Display shows CONFIRM ?. 4. Press to confirm or to DELETE ALL. to cancel.
Caller Display and the calls list Call Waiting With Call Waiting, during a call, if another caller is trying to reach you, you will hear a soft beep every 5 seconds. If you have also subscribed to a Caller Display Service, the caller’s number (or name if stored in the Phonebook) will be shown on the display for 20 seconds, after this time the display will return to your first caller’s details.
Using the answering machine Your BT Graphite 1500 answering machine uses voice prompts to guide you simply through its operation. You can operate your answering machine from the base and remotely, from any other Touchtone® telephone. Ready to record The answering machine is pre-set to ON, so it’s ready to record messages as soon as the base is plugged in. (Remember to charge the handset for at least 24 hours first). Before first using your answering machine you should set the correct day and time.
Using the answering machine 2. Press again to hear all your messages, including old ones. During playback press: to skip forward to the next message. once to replay the message, twice to play the previous message. to delete the current message to stop playback If there are no messages, the machine announces “You have no messages” when you press . Delete all old messages 1. When the machine is in standby, press and hold . The machine will announce ‘All messages deleted’, or ‘Message deleted’.
Using the answering machine Base loudspeaker volume There are 10 volume levels for the answering machine loudspeaker. 1. Press to increase volume or to decrease volume. Outgoing messages The outgoing message (OGM) is the greeting a caller hears when the answering machine picks up their call. Your BT Graphite 1500 gives you a choice of two pre-recorded outgoing messages, one for Answer & Record and one for Answer Only.
Using the answering machine Answer only Callers hear an announcement but cannot leave a message. The pre-recorded message is, “Hello, your call cannot be taken at the moment, and you cannot leave a message, so please call later.” Select outgoing message If you set the outgoing message to Answer only your caller cannot leave a message. If the answering machine is set to off, the display shows –– . Set your machine to play the Answer & Record or Answer Only outgoing message. 1.
Using the answering machine Play your outgoing message 1. When in standby, press is played. . Your current outgoing message Re-instate the pre-recorded outgoing message You can delete your own outgoing message and return to the pre-recorded outgoing message. 1. When in standby, press is played. You cannot delete the pre-recorded outgoing messages. . Your outgoing message 2. During playback, press . Your own recorded outgoing message is deleted and the pre-recorded message reinstated.
Using the answering machine What is Time Saver? Time Saver can save you the cost of a call when you want to ring in from another phone to find out if you have new messages (see ‘Remote access’, page 36). If you have new messages, your answering machine answers after 2 rings. If you do not have new messages, it answers after 6 rings. This gives you a chance to hang up before the line is connected.
Using the answering machine 5. After pressing to confirm the third digit, the machine returns to standby and your ring delay and security PIN are set. Call screening When the answering machine is switched on, you can use the loudspeaker to listen to callers leaving their messages. You can interrupt the caller and speak in person by pressing on the handset. 1. When your answering machine is switched on and is in standby, press to display the current call screening mode.
Using the answering machine The default PIN code is 000. Remote access You can operate your answering machine from any modern Touchtone™phone by calling your BT Graphite 1500 and entering a 3-digit security PIN. Using a PIN code prevents other people from accessing your machine without permission. Switch on your answering machine from another phone If you forget to switch on your answering machine, you can do it from another phone. 1. Dial your phone number and let it ring.
Using the answering machine To hear the menu options. To play your messages. To play new messages only. Once to repeat the current message; twice to skip back to previous messages. To delete the current message. Once to skip to the next message; twice to skip to the message after. To stop incoming message playback. To change between answer & record, answer only and answer off modes.
Settings Handset and base ringer volume Choose from 5 levels and Off. 1. Press , scroll to SETTINGS. to display HANDSET TONE and press BASE TONES and press . 2. Press 3. Display shows RING VOLUME. Press or scroll to . 4. The current setting is displayed and played. 5. Press or to select the volume (1–5 or OFF). 6. Press to confirm or to return to the previous menu. Handset and base ringer melody Choose from 5 melodies. 1. Press , scroll to SETTINGS.
Settings Keypad beep on / off When you press a button on the handset, you hear a beep. You can switch these beeps on or off. to SETTINGS. 1. Press , scroll 2. Press to display HANDSET TONE and press 3. Scroll to KEY TONES. Press is displayed. . . The current setting to select ON or OFF. 4. Press or 5. Press to confirm or to return to the previous menu. Handset name You can give your handset a name, up to 10 characters, eg. Michael or Kitchen. The name appears in the display. 1.
Settings Auto answer Your phone is set to answer calls by lifting the handset off the base or charger. You can switch this feature off so that calls always have to be answered by pressing . 1. Press to SETTINGS and press , scroll 2. Scroll to AUTO ANSWER and press The current setting is displayed. 3. Press or to confirm. . .
Settings Set the alarm You can set your handset to give you an alarm call. 1. Press 2. Scroll , scroll to CLOCK/ALARM. Press to ALARM and press 3. If required, press or or ALARM DAILY then press . . to select ALARM OFF, ALARM ONCE . 4. Use the keypad to enter the time in the 24 hour format, e.g. 0830 for 8.30am. 5. Press to confirm or to cancel. Change alarm time 1. Press 2. Scroll , scroll to CLOCK/ALARM. Press to ALARM and press 3. If required, press DAILY then press . .
Settings Select alarm clock melody The alarm clock melodies are different from the ringer melodies. There are 3 melodies to choose from. 1. Press , scroll to CLOCK/ALARM. Press 2. Scroll to ALARM TONE and press displayed and played. 3. Press or 4. Press to confirm or . . The current setting is to change the setting. When the alarm is set, the to cancel. icon is displayed in standby. To switch the alarm off when it sounds, press any button on the handset.
Additional handsets Up to 5 handsets can be registered and operated from the BT Graphite 1500 base. If you buy new handsets to use with your BT Graphite 1500 they will have to be registered to the base before you can use them. Register a new BT Graphite 1500 handset to your BT Graphite 1500 base 1. At the base: Press and hold for 5 seconds until you hear continuous beeping. You now have 60 seconds to register the handset. 2. At the handset: press and press . 3.
Additional handsets IMPORTANT DECT GAP Profile only guarantees that basic calling-functions will work correctly between different makes/types of handset and base. There’s a possibility that certain services such as Caller Display will not work correctly. Register a different manufacturer’s handset to your BT Graphite 1500 base 1. At the base: Press and hold for 5 seconds until you hear continuous beeping. You now have 60 seconds to register the handset. 2.
Additional handsets Change master PIN The master PIN is used for handset registration and de-registration. The PIN is 4 digits long, with a default setting of 0000. 1. Press 2. Scroll , scroll to ADVANCED SET and press to PIN CODE and press . . 3. Enter the PIN code (default setting: 0000) and press 4. Enter the new PIN and press press . . .
Help Phone does not work • Have you installed the batteries correctly? See page 7. • Check that the mains power is correctly connected. No dial tone • Is the telephone cord of the base plugged into the phone socket? • Check that the mains power is correctly connected. • Only use the telephone cord supplied with the phone. Cannot dial out or receive calls • Check that the mains power is correctly connected. • The batteries may need recharging.
Help icon flashes • Is the handset registered correctly to the base, see page 43. • Check that the mains power is correctly connected. • Check that the handset is within range of the base. • The batteries are low, place the handset on the base/charger to recharge. You hear the busy tone when you press . • Make sure the handset is in range of the base. • Another handset registered to your BT Graphite 1500 base may be on the line. Answering machine does not record any messages • The memory may be full.
Help No Caller Display number/name displayed • Have you subscribed to a Caller Display service from your network provider, see page 25. • The caller may have withheld their number. • An exact name/number match was not found in your directory. Check that you have stored the full STD dialling code. Cannot register a handset to a base • You can register a total of up to 5 handsets to your BT Graphite 1500 base. Check that you have not exceeded the limit.
General information 49 Safety information IMPORTANT This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. Replacing the handset batteries After a time, you may find that the handset batteries are running out of charge more quickly.
General information • Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference. • Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.
General information Guarantee Within the 12 month guarantee period: Your BT Graphite 1500 is guaranteed for a period of 12 months from the date of purchase. Prior to returning your product, please read the Help section beginning on page 46 or contact them on 0870 242 6652* for assistance. In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.
General information Technical information How many telephones can I have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT Graphite has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.
General information Connecting to a switchboard This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which support tone dialling and timed break recall. If in doubt please consult your service provider. Inserting a pause With some switchboards, after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line so you will need to enter a pause in the dialling sequence.
Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2007. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Designed and produced by The Art & Design Partnership Ltd.
