7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 1 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 2 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Welcome… to your BT Hub Phone 1010 Digital Cordless Handset • Hi-Definition Sound • 65K Colour display with back light and choice of 5 wallpapers. • Keep track of incoming calls with the 50 number calls list. • 150 Entry phonebook, with the facility to store a home, work and mobile number for each of your contacts • 20 Number redial list, for quick and easy redialing. • 10 Ringtones available.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 3 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 This user guide provides you with all the information you need to get the most from your phone. This phone has been designed to work with BT Total Broadband and BT Broadband Talk. Before you make your first call you will need to set up your phone. This doesn’t take long and is easy to do. Just follow the simple instructions on the next few pages.
7916 Hub Phone 1010 [6] 4 19/12/06 16:18 Page 4 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 In this guide Getting started Location . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Setting up the handset . . . . . . . . . . . . . . . .7 Standby display . . . . . . . . . . . . . . . . . . . . . .10 Getting to know your phone Handset buttons . . . . . . . . . . . . . . . . . . . . . .11 Navigating the menus . . . . . . . . . . . . . . . . .12 Menu map . . . . . . . . . . . . . . . . . .
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 5 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 In this guide Dial a phonebook entry . . . . . . . . . . . . . . . .35 Edit a phonebook entry . . . . . . . . . . . . . . . .37 Store a phonebook entry with an assigned ring . . . . . . . . . . . . . . . . . .38 Delete a phonebook entry . . . . . . . . . . . . . .38 Delete all phonebook entries . . . . . . . . . . .39 Caller Display and the calls list View/dial numbers in the calls list . . . . . . .
7916 Hub Phone 1010 [6] 6 19/12/06 16:18 Page 6 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 In this guide Time settings Setting the time . . . . . . . . . . . . . . . . . . . . . .58 To set an alarm . . . . . . . . . . . . . . . . . . . . . . .59 To change the alarm melody . . . . . . . . . . . .60 To cancel an alarm setting . . . . . . . . . . . . . .61 To silence the alarm . . . . . . . . . . . . . . . . . . .
916 Hub Phone 1010 [6] 19/12/06 16:18 Page 7 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Getting started 7 Location You need to place your BT Hub Phone in the charger cradle and then place both handset and charger cradle in the BT Home Hub to set it up. When you are doing this you don't need to use the power supply provided as the handset and charger cradle take their power from the hub.
7916 Hub Phone 1010 [6] 8 19/12/06 16:18 Page 8 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Getting started IMPORTANT The hub must be plugged into the mains power socket at all times. 2. Attach the cradle to the BT Home Hub. Talk/Standby time In ideal conditions, the handset batteries should give about 7 hours talk time or 100 hours standby. Note that new batteries do not reach full capacity until they have been in normal use for several days.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 9 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Getting started 5. On the handset: • Screen prompts on the handset will help guide you through the registration process. It’s easy!. PLEASE REGISTER YOUR HANDSET TO THE BT HOME HUB will appear on screen. • Press OK. You then need to press and hold the wireless button on the back of the Hub for 3 seconds (the phone light on the Hub will then flash) then you can release the button.
7916 Hub Phone 1010 [6] 10 19/12/06 16:18 Page 10 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Getting started If registered successfully you should see: HANDSET REGISTERED. If unsuccessful then HANDSET REGISTRATION FAILED will appear and you will have to try the process again. You will be returned to the please register screen. Standby display Clock Battery status icon Shortcut to menu Range icon Shortcut to phonebook Your BT Hub Phone 1010 is ready for use.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 11 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Getting to know your phone 11 Handset buttons Redial/Vol/Scroll Up/Pause In standby, press and release to access the redial list, page 30. During a call, press to increase the earpiece volume, page 27. In a menu, press to scroll through options, page 12. Soft Key 1 In standby, press to access the menu, page 12. During a call, press to use Secrecy, page 28.
7916 Hub Phone 1010 [6] 12 19/12/06 16:18 Page 12 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Getting to know your phone Navigating the menus Option buttons Your BT Hub Phone 1010 handset has a menu system to guide you through the handset and setting options. Refer to the menu map on the next page for the available options. When the handset is displaying the idle screen: 1. In standby press Menu Soft Key 1 Press Back a menu.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 13 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.
7916 Hub Phone 1010 [6] 14 19/12/06 16:18 Page 14 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Making calls with BT Broadband Talk As part of your BT Total Broadband subscription, you get access to BT Broadband Talk which gives you free UK evening and weekend calls (up to one hour) over your broadband connection. BT Broadband Talk is a simple and convenient way to make calls over the internet.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 15 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.
7916 Hub Phone 1010 [6] 16 19/12/06 16:18 Page 16 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Making calls with BT Broadband Talk To see BT Broadband Talk call charges: visit www.bt.com/broadbandtalk and go to the ‘what it costs’ section. You can make outgoing calls using your standard phone line number by dialling 5 and then the number you want to call. After dialling 5 you must wait for a different dial tone to the one you normally use with BT Broadband Talk before dialling a number.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 17 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Making calls with BT Broadband Talk Hi Def calls Your BT Hub phone is designed with High Definition Sound (Hi-dS ™) capability. If somebody using a BT Hub Phone (or other Hi-dS ™ capable device) calls someone else using a Hi-dS ™ capable device, then the call will automatically set itself to the best call quality using the Hi-dS ™ call quality feature.
7916 Hub Phone 1010 [6] 18 19/12/06 16:18 Page 18 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Making calls with BT Broadband Talk If you also have a videophone or BT Soft Phone associated with your BT Broadband Talk number you can also use them to make simultaneous calls up to a total of 4 calls across all your BT Broadband Talk phones.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 19 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Making calls with BT Broadband Talk Call quality Usual call quality using BT Broadband Talk should be better than on a mobile phone, but it can be affected by general congestion on the internet, or by heavy traffic on the broadband link into your home (e.g. if someone in your home is playing games online). We cannot, therefore, guarantee call quality.
7916 Hub Phone 1010 [6] 20 19/12/06 16:18 Page 20 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 21 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Making calls with BT Broadband Talk Phone in back of hub Hub handsets Soft phone Videophone Incoming call 1 All phones ring. Incoming Call 2 All phones ring, call waiting on the device you picked up your incoming call 1 on. Incoming Call 3 All available phones ring, apart from call waiting on the device(s) you picked up your incoming call 1 & call 2 on.
7916 Hub Phone 1010 [6] 22 19/12/06 16:18 Page 22 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Making calls with BT Broadband Talk Frequently asked questions: What happens to service in the event of power or network failure? The BT Broadband Talk service will fail in the event of power or network failure. In a network failure, however you will not lose service as your Broadband Talk phone will automatically revert back to your landline.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 23 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Making calls with BT Broadband Talk Emergency Location Information is captured and passed to the Emergency Services for use in the case of an emergency call being made via the service. The location information captured is limited to the address of the BT telephone line. Important: if there’s a power failure, your BT Hub Phone and/or DECT cordless phone will not work.
7916 Hub Phone 1010 [6] 24 19/12/06 16:18 Page 24 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 25 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Using the phone 25 Switching the handset power off Press and hold . Switching the handset power on Press and hold . Make an external call 1. Press listen for the dial tone then dial the number. Dialling numbers quickly Numbers can also be dialled in Handsfree mode (page 27), using the phonebook (page 35), and from the calls list (page 40).
7916 Hub Phone 1010 [6] 26 19/12/06 16:18 Page 26 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Using the phone When you receive a call, the handset will ring the selected ringer melody. Receiving calls to answer the call or, if the handset is on the 1. Press charging cradle, simply lift it and speak. Auto-answer If you have switched auto-answer off (see page 50) then you will need to press after lifting the handset to take the call.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 27 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Using the phone To make a handsfree call listen for the dial tone then dial the number. 1. Press You will hear it being dialled over the loudspeaker. To switch to handsfree during a call 1. At any time during the call, to toggle between handsfree mode and handset mode, press . Earpiece volume To end a handsfree call, press . to increase or to decrease the 1. During a call, press earpiece volume.
7916 Hub Phone 1010 [6] 28 19/12/06 16:18 Page 28 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Using the phone Secrecy During a call, you can mute the microphone so that you can talk to someone nearby without your caller hearing you. 1. During your call, press Secrecy your caller cannot hear you. 2. To resume your call, press Off . SECRECY is displayed and . Keypad lock You can lock the keypad so that it cannot be used accidentally while carrying the handset around.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 29 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Using the phone To switch key lock on: 1. Press and hold is displayed. . KEYPAD LOCKED and the icon To switch key lock off: 1. Press Unlock 2. Press Yes . ARE YOU SURE? is displayed. to unlock the handset. Redial Your handset automatically saves the last 20 numbers you dialled into a redial list, together with the date and time you made each call.
7916 Hub Phone 1010 [6] 30 19/12/06 16:18 Page 30 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Using the phone If a name/number match is found in the phonebook the name will be displayed instead of the number. If you have dialled the same number on more than one occasion, the call will appear only once in the redial list. Each redial number can be up to a maximum of 20 digits long. Numbers exceeding 20 digits will not be stored. Redial names can be up to 16 characters.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 31 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Using the phone Delete a redial number 1. Press to access the redial list. 2. Press or to scroll and display the number you want . and press Options 3. Press . or to scroll and display DELETE, then press OK CALL DELETED is displayed and the display goes back to the redial list or standby if no more redial numbers are stored. Delete the redial list 1. Press Menu to access the menu. 2.
7916 Hub Phone 1010 [6] 32 19/12/06 16:18 Page 32 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Using the phone If you decide not to delete all calls list to exit and entries, press No return to standby. You can enter a name of up to 16 characters. Use Clear characters. to delete incorrect If a number is already stored in the phonebook, you will not have the option to SAVE NUMBER. 5. DELETE DIALLED CALLS LIST? is displayed, press Yes confirm. ALL DIALLED CALLS DELETED is displayed.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 33 HubHub Phone Phone 10101010 – Edition – Edition 2– Issue 1 – 07.04.06 5 – 19.12.06 – 7451 – 7916 Phonebook 33 Store a phonebook entry You can use the phonebook to store up to 150 entries. For each entry you can store a name together with home, work and mobile numbers. Stored numbers can be up to 20 digits and stored names up to 16 characters long. Phonebook entries are stored alphabetically. To access the phonebook via the menu: 1.
7916 Hub Phone 1010 [6] 34 19/12/06 16:18 Page 34 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Phonebook Entering names: For example, to enter the name Tom: Press for T. Press three times for O. Press for M. The maximum length for names is 16 characters. You cannot store an entry without a number. 5. Press to select the type of number you want to store and to select. press Edit 6. Enter the telephone number, then press OK . 7.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 35 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Phonebook Dial a phonebook entry Pressing will scroll forward alphabetically through the phonebook entries. From standby: 1. Press Names to access the phonebook. 2. Press OK to select FIND ENTRY then press to the entry you want. or to scroll Or, to search alphabetically: Enter the first letter of the name you want using the keypad, then scroll to the exact entry using or . 3.
7916 Hub Phone 1010 [6] 36 19/12/06 16:18 Page 36 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Phonebook Via the menu: 1. Press Menu 2. Press or to select. If no entries are stored in the phonebook, NO ENTRY STORED will be displayed instead of FIND ENTRY. 3. Press OK BT Broadband Talk Tip When using BT Broadband Talk you always need to store the number with the national dialling code. 4. Press to access the menu.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 37 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Phonebook You can also access the phonebook via the menu, see previous page. Edit a phonebook entry 1. Press Names to access the phonebook. 2. Press OK to select FIND ENTRY then press display the entry you want. or to then 3. Press OK to display the entry selected. Press Options use or to scroll and display EDIT ENTRY. The name and numbers for the entry are displayed. 4.
7916 Hub Phone 1010 [6] 38 19/12/06 16:18 Page 38 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Phonebook Store a phonebook entry with an assigned ring. 1. Press Names to access the phonebook. 2. Press OK to select FIND ENTRY then press and display the entry you want. As you press or a sample of each melody is played. 3. Press Options and press OK then use or or to scroll to display RINGTONE . 4. OFF is displayed if no melody has been previously set. Use or to select a melody.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 39 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Phonebook 4. Press OK 5. Press Yes 6. Press , DELETE ? is displayed. to confirm. ENTRY DELETED is displayed. to return to standby. Delete all phonebook entries 1. Press Menu to access the menu. 2. Press or to scroll and display NAMES and to select. press OK 3. Press or to display DELETE ALL PHONEBOOK and to select. press OK 4. DELETE ALL PHONEBOOK ? is displayed, to select.
7916 Hub Phone 1010 [6] 40 19/12/06 16:18 Page 40 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Caller Display and the calls list BT Broadband Talk has automatic presentation of the caller’s number. The calls list will store up to 50 numbers. When the calls list is full, a new call replaces the oldest. If a name/number match is found in the phonebook the name will be displayed instead of the number. Numbers can be up to a maximum of 20 digits long.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 41 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Caller Display and the calls list From standby: Press to access the Calls list. 2. The most recently received call details are displayed. Press or repeatedly to scroll through the list. For each entry, the caller’s number is displayed, or their name if a name/number match is found in the phonebook and the date and time the call was received. 3. Press to dial the displayed number.
7916 Hub Phone 1010 [6] 42 19/12/06 16:18 Page 42 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Caller Display and the calls list Save a calls list entry to the phonebook to access the Calls list. The most recently received 1. Press call details are displayed. 2. Press or repeatedly to scroll to the entry you want. 3. Press Options confirm. 4. Press . SAVE NUMBER is displayed, press OK to to select the type of number (HOME, WORK or to confirm.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 43 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Caller Display and the calls list Delete all calls list entries 1. Press Menu to access the menu. 2. Press or OK . to scroll and display CALLS LISTS and press 3. Press . to display DELETE CALLS LIST and press OK or 4. RECEIVED CALLS is displayed, press OK . 5. DELETE RECEIVED CALLS LIST? is displayed, press Yes to confirm. ALL RECEIVED CALLS DELETED is displayed.
7916 Hub Phone 1010 [6] 44 19/12/06 16:18 Page 44 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Caller Display and the calls list Call Waiting Call Waiting is set automatically, you can turn this feature off by using #43#. When you turn Call Waiting off you will hear a beep. Any other handsets will ring if the maximum number of calls isn’t already in progress. You will hear a beep every 5 seconds if an incoming call arrives while you are already on the phone.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 45 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 BT Calling Features 45 By using the BT globe menu your BT Hub Phone 1010 gives you easy access to a range of BT features. These are: • 1571 - Voicemail for BT Broadband Talk • Helpdesk - BT Hub Helpdesk assistance * Please note that there are other directory Services available. Please refer to bt.com for pricing information.
7916 Hub Phone 1010 [6] 46 19/12/06 16:18 Page 46 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Handset settings To exit and return to the idle display at repeatedly. any time, press Back You can choose a range of settings to suit your personal preferences. Adjust the display contrast You can lighten or darken the contrast of the display to make it easier for you to see according to the lighting conditions where you are using the handset. 1. Press Menu to access the menu. 2. Press or .
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 47 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Handset settings Adjust the earpiece volume There are 5 volume levels to choose from. 1. Press Menu to access the menu. 2. Press or . press OK to scroll and display HANDSET and 3. Press or . press OK until EAR VOLUME is displayed and 4. Press or to scroll and select the volume level you want, then press Save 5. Press Back repeatedly to return to the idle screen.
7916 Hub Phone 1010 [6] 48 19/12/06 16:18 Page 48 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Handset settings 2. Press or . press OK to scroll and display HANDSET and 3. Press or OK . until HANDSET NAME is displayed and press 4. The current handset name is displayed and you are now in edit mode. Enter a new name for your handset using the to confirm. keypad and press OK If you make a mistake, press Clear to delete the last character. 5.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 49 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Handset settings 3. Press or until PICTURE is displayed and press OK . 4. The current picture is highlighted in the list. Press or to scroll through the different wallpapers and press OK view them. to 5. Press Use to select a wallpaper or Back to go back to the pictures list and choose another wallpaper. 6. Press Back repeatedly to return to the idle screen.
7916 Hub Phone 1010 [6] 50 19/12/06 16:18 Page 50 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Handset settings The default setting is ON. Auto-talk When you receive a call, if the handset is on the cradle you can answer it by lifting the handset off the cradle, this is called auto-talk. When you switch auto-talk off, all calls must be answered by pressing . 1. Press Menu to access the menu. 2. Press or . press OK to scroll and display HANDSET and 3. Press or .
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 51 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Handset settings Beep tones Your BT Hub Phone 1010 handset emits beeps to alert you to certain situations. You can set the handset to beep: • To beep as confirmation each time a handset button is pressed (key beeps). • If the battery is low. • If you go out of range of the base. These beeps can be switched ON or OFF. To switch key beeps On/Off 1. Press Menu to access the menu. 2. Press or .
7916 Hub Phone 1010 [6] 52 19/12/06 16:18 Page 52 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Handset settings 4. Press or until KEY BEEP is displayed and press OK 5. Press or to select ON or OFF then press OK . . SAVED is displayed. 6. Press Back repeatedly to return to the idle screen. To switch low battery beeps On/Off During a call, if the battery charge level is low you will hear a warning beep every 30 seconds to alert you that the batteries need recharging. 1.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 53 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Handset settings 5. Press or to select ON or OFF then press OK . SAVED is displayed. 6. Press Back repeatedly to return to the idle screen. To switch out of range beeps On/Off During a call, if the handset moves out of communication range with the base you will hear a warning beep to alert you to move closer to the base for improved reception and to avoid being disconnected. 1.
7916 Hub Phone 1010 [6] 54 19/12/06 16:18 Page 54 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Handset settings Handset ring tones and volume You have a choice of 10 ringtones and 5 volume levels (or you can switch the ringer OFF). You can select a different ring tone for external calls (calls from an external incoming number) or internal calls (calls from another handset). To change the call ringer volume 1. Press Menu 2. Press or . press OK to access the menu.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 55 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Handset settings To change the ring tone 1. Press Menu 2. Press . or to access the menu. to scroll and display MELODY and press OK 3. Music icon is displayed, press OK 4. Press to confirm. until RINGTONE is displayed and press OK . 5. EXTERNAL CALLS is displayed. To select an external call ringer melody, press OK select. to Or To select an internal call ringer melody, press to select.
7916 Hub Phone 1010 [6] 56 19/12/06 16:18 Page 56 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Hub base settings Reset your BT Hub Phone 1010 to the default settings 1. Press Menu 56 To exit and return to the idle display at repeatedly. any time, press Back to access the menu. 2. Press or . press OK to scroll and display BASE SETTINGS and 3. Press or . press OK until DEFAULT SETTINGS is displayed and 4. Enter the PIN code and press to confirm.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 57 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Hub base settings 3. Press . or until SYSTEM PIN is displayed and press OK 4. ENTER OLD PIN is displayed. Enter your old 4 digit PIN then . press OK As you enter the PIN number, each digit is displayed as * for security reasons. 5. ENTER NEW PIN is displayed. Enter a new 4 digit PIN and . CONFIRM NEW PIN is displayed. press OK Press Clear if you enter an incorrect digit. 6.
7916 Hub Phone 1010 [6] 58 19/12/06 16:18 Page 58 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Time settings Setting the time You can set the time in your Hub, so that all handsets show the right time: 1. Open the Hub Manager: click the icon on your desktop or browse to http://bthomehub.home 2. Read the Hub firmware version in the purple box at the bottom of the screen. 3. For firmware 6.2 and above: Click ADVANCED in the menu, then CONTINUE TO ADVANCED...
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 59 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Time settings Enter the login information: username admin; password admin Click CONFIGURATION Click CONFIGURE in the horizontal menu on the right Enter the current time and date Click APPLY. 5. Your Hub is now set to the correct time. The Hub Phone will now receive the time during the next incoming call. Alarm You can use your BT Hub Phone 1010 handset as an alarm clock.
7916 Hub Phone 1010 [6] 60 19/12/06 16:18 Page 60 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Time settings 3. ALARM is displayed, press OK 4. ON/OFF is displayed, press OK 5. Press or to select. to select. to select the type of alarm ON ONCE, ON . DAILY or OFF and press OK 6. Enter the time in 24 hour format, using 2 digits for the hour and 2 for the minutes (e.g. for 10.54pm, press 2, 2, 5, 4) to save the alarm. DONE is displayed. then press OK To change the alarm melody 1.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 61 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Time settings To cancel an alarm setting 1. Press Menu 2. Press or . press OK to access the menu. to scroll and display TIME SETTINGS and 3. ALARM is displayed, press OK 4. ON/OFF is displayed, press OK 5. Press or to select. to select. until OFF is displayed and press OK . DONE is displayed. 6. Press Back repeatedly to return to standby.
7916 Hub Phone 1010 [6] 62 19/12/06 16:18 Page 62 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Using additional handsets You can register up to five BT Hub phone 1010 handsets to your BT home hub. You can use up to two BT Hub phones at any one time to make calls. See page 17-21 for more information about using the handsets with BT Broadband Talk. Follow the automatic registration process on page 9 (see beginning of the user guide).
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 63 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Using additional handsets 5. You are then asked to enter the system PIN (0000) and press OK. If your handset is already registered to a base, the * symbol will be shown to the right of the base number. 6. Shows REGISTERING HANDSET. PLEASE WAIT. If there are already 5 handsets registered to the base you will hear a double beep. 7. You should then get confirmation that the handset is registered.
7916 Hub Phone 1010 [6] 64 19/12/06 16:18 Page 64 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Using additional handsets Internal calls Making internal calls If an incoming call is received whilst you are on an internal call you hear Call Waiting beeps. If you end the internal call, all the handsets will then start to ring and show the Caller Display for the incoming call. You can make internal calls between two BT Hub phone handsets that are registered to your hub.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 65 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Using additional handsets Transferring calls You can transfer an external call to another handset registered to your BT Hub Phone 1010 if no other calls are in progress. During an external call: 1. Press INT and the number of the other handset. Your caller is put on hold. The other handset will ring. 2. When the handset answers, press to transfer the call.
7916 Hub Phone 1010 [6] 66 19/12/06 16:18 Page 66 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Using additional handsets Each digit of the PIN code will be displayed as a * for security reasons. Press Clear if you enter an incorrect digit. If you enter the wrong PIN code you will hear a double beep. 1. Press Menu to access the menu. 2. Press or . press OK to scroll and display REGISTRATION and 3. Press or to select. until DE-REGISTER is displayed and press OK 4.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 67 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Software upgrades Automatic software upgrade Your BT Home Hub checks regularly for handset software upgrades. If there is a new version of software available it will send a message to any registered handsets needing to be upgraded. 67 If you have several handsets around the home and want to upgrade all of them, you don't need to change the cradle in the Hub everytime.
7916 Hub Phone 1010 [6] 68 19/12/06 16:18 Page 68 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Software upgrades While the handset is being updated, the update cannot be cancelled. If you take out the handset from the cradle, the update is interrupted. If you put it back within 90 seconds, the update will resume and will be completed correctly. If you do not put it back within 90 seconds, then the handset is unusable and you need to use the rescue mode from the Hub, see page 69.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 69 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Software upgrades Rescue mode If the upgrade was unsuccessful, or if the handset was lifted from the charger during the upgrade for more than 90 seconds, the user can initiate a new upgrade of the handset software from the hub manager. To use the rescue mode on the Hub Manager: 1. Make sure your handset is in the cradle plugged into the hub. 2. Open the Hub Manager.
7916 Hub Phone 1010 [6] 70 19/12/06 16:18 Page 70 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Help Many common problems are caused by incorrect connections. Please reboot your hub by turning it on and off (from the mains) and check that your BT Hub Phone 1010 has been correctly set up before ringing the Helpline. You can also restart the Hub by logging into the advanced settings and selecting the option to restart/return to factory settings.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 71 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Help Buzzing noise on my radio, TV, computer or hearing aid Sometimes your BT Hub Phone 1010 can interfere with other electrical equipment if it is placed too close. It is recommended that you place your BT Hub Phone 1010 at least one metre away from such appliances to avoid any risk of interference.
7916 Hub Phone 1010 [6] 72 19/12/06 16:18 Page 72 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Help Caller’s number is not displayed The number has been withheld by the caller, is unavailable or is an international call, see page 40. BT Hub Phone Helpline If you are having difficulties using your BT Hub phone 1010 check www.bt.com/broadbandtalk for support and advice. You can also call the dedicated Helpline on 0845 600 7030. Lines are open 24 hours, 7 days a week.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 73 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 General information Safety General • Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item code for the power supply is 027300 OR 34503. Check the item code originally supplied before ordering a new one. • For the handset use only approved Nickel Metal Hydride (NiMH) rechargeable batteries.
7916 Hub Phone 1010 [6] 74 19/12/06 16:18 Page 74 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 General information Cleaning Product disposal instructions Simply clean the handset and hub with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.
7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 75 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 General information Guarantee Within the 12 month guarantee period: Your BT Hub Phone 1010 digital cordless telephone is guaranteed for a period of 12 months from the date of purchase.
7916 Hub Phone 1010 [6] 76 19/12/06 16:18 Page 76 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 General information For your records Technical information Date of purchase: Only use the approved base mains power supply, or item code 027300 or 34503. When ordering replacements please check what the item code is for the originally supplied power supply unit. Place of purchase: Only use approved AAA NiMH rechargeable batteries.
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7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 80 Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2006. Registered Office: 81 Newgate Street, London EC1A 7AJ.