Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Quartet 1500 Combined Cordless Telephone & Digital Answering Machine User Guide This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.
Quartet 1500 User Guide – 3rd Edition – 27th November ’01 ~ 4197 Please open this page for an ‘at a glance’ guide to your Quartet 1500
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Please open this page for a further ‘at a glance’ guide to your Quartet 1500
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 At a glance Aerial Can be extended to obtain the best signal and reception available. In Use/Battery Low light ry Low tte Ba In u se Indicates when the handset rings, is in use or, if the handset battery needs recharging, see page 8. Intercom/Channel button Enables communication between the handset and base unit. Selects an alternative radio frequency if interference occurs during a call, see page 11.
Quartet 1500 User Guide – 3rd Edition – 27th November ’01 ~ 4197 Mains power socket Telephone line cord socket Intercom Stop Press to make or answer an intercom call. In use light flashes when an intercom call is ringing and during the call, see page 11. Skip To stop message playback, see page 23. Lets you skip backward and forward through your memos and messages, see page 24. Delete Deletes recorded messages and memos, see page 24. Play/Pause Lets you play and pause - your messages, see page 23.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Key features VIP facility Digital answering machine No tape to worry about. Up to a maximum of 15 minutes recording time, including your outgoing message. Pre-recorded outgoing messages let you use your Quartet 1500 straight away with the option of recording your own outgoing message at any time. You can give important callers your VIP code. When a VIP calls, a different ring tone will be heard to alert you that a VIP is calling.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 In this guide 5 Call screening Memos Voice mailboxes VIP access 27 27 28 29 Safety information 6 Remote access 31 Setting up 7 At a glance 1 Key features 3 Introduction Using your Quartet 1500 10 Making and receiving calls Internal call Last number redial Secrecy / Music on hold One touch memories Quickdial memories Call Waiting 10 11 12 12 12 13 16 Using your Quartet 1500 answering machine 17 Message display on the base stat
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Introduction Your Quartet 1500 is designed for ease of use and made to the high standards set by BT. You can expect your Quartet 1500 to provide many years of quality service. Please read the instructions carefully before use and keep this user guide for future reference. Unpacking your Quartet 1500 Check that your Quartet 1500 is complete. If anything is missing, please contact your place of purchase immediately.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Safety information General Environmental Only use the power supply unit included with the product. Using an unauthorised power supply unit will invalidate your guarantee and may damage the telephone. The item number for the power supply unit is 872264. Radio signals transmitted between the handset and base may cause interference to some hearing aids. Do not expose to direct sunlight.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Setting up Follow these steps to set up your Quarter 1500 ready for use. Plan the location 1 Handset aerial Situate your Quartet 1500 close enough to the mains power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical products to minimise interference. Do not situate the product in the bathroom or other humid areas.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 3 Connect the power supply unit to a power socket The charging light will remain constantly lit while the handset is placed on the base unit, even when the handset batteries are fully charged. Note When fully charged and in good condition, the handset will provide up to 7 hours continuous talktime or 72 hours standby. There will be a voice prompt announcing the default settings when the unit is first switched on.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 WARNING Under no circumstances should non-rechargeable batteries be used. Only use the approved batteries. Using unapproved batteries will invalidate your guarantee and may damage the telephone. 5 The base unit is supplied with one end of the telephone line cord already attached.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Using your Quartet 1500 Making and receiving calls To receive a call When the phone rings: To make an external call If your handset is on the base unit, simply pick it up to answer the call. Press the buttons in the order shown: Or Lift the handset off the base unit. L Battery ow Press the TALK button.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 If the call is not answered after 60 seconds the base will return to standby. To use the channel button Ch a el nn m co er t In If you experience interference during a call, press the CHANNEL/ INTERCOM button to select a different channel. To make an internal call From the base unit to the Quartet 1500 handset: om Interc Press the INTERCOM button on the base unit.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Last number redial Your Quartet 1500 stores the last number called which enables quick and easy redialling. A redial number can be no longer than 32 digits. Note The music on hold volume will be quieter for you, but louder for your caller. You can now talk to someone in the room without your caller hearing you. To redial the last number called Press the TALK button and wait for the dialling tone.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Note Storing a number in the memory automatically overwrites any previous number stored under the same location code. Stored numbers can include switchboard and network services that use the ✱ and # buttons as well as PAUSE and RECALL functions. To enter a pause in a stored memory number press the REDIAL button. To dial a one touch number Quickdial memories You can store a further ten telephone numbers in the Quickdial memory.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Note There is a QUICKDIAL MEMORY LABEL included in your packaging. You can use this to keep a record of which location number you have used for each telephone number. Remove backing from MEMORY LABEL and place centrally into handset cradle on base unit as shown. To delete stored numbers Quickdial 0-9 Quickdial Press the QUICKDIAL button. Enter the location number, from 0 to 9, that you want to delete. Press the QUICKDIAL button.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 To adjust the handset ringer volume You can adjust the handset ringer volume when the handset is not in use. To adjust the earpiece volume ▲ ▼ There are 3 settings, HIGH, LOW and OFF. There are 4 levels, where 1 is the lowest and 4 is the highest. The default setting is HIGH. ▼ ▼ ▲ ▲ The default setting is 2. Press the DOWN button to reduce the volume.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 To adjust the base ringer volume Instead of the engaged tone, the second caller will hear an announcement to hold as you are aware that there is a second call. There are 3 levels to choose from, HIGH, LOW and OFF. 1 = HIGH, 2 = LOW and 3 = OFF. The default setting is HIGH. To use Call Waiting Quickdial Press the QUICKDIAL button. Press the # button. R Enter the setting you want, from 1 to 3.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Using the Quartet 1500 answering machine Your Quartet 1500 can digitally record up to 15 minutes of messages, with each message lasting a maximum of 3 minutes. As well as recording incoming messages, you can record memos for other users. There is also the option to leave messages and memos in one of the two Mailboxes. Message display on the base station The table below provides an explanation of what is shown on the base station display.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Setting up your answering machine An so n/ off To switch the answering machine on/off Press the ANSWER ON/OFF button to switch on or off. If you hear “Answer on, your outgoing message is ....” the answering machine is switched on and is ready to answer incoming calls and record any messages, unless Message 3 is selected which is an advisory announcement and cannot record a message.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 reduce the time available for incoming messages. Your own outgoing message will replace the selected pre-recorded outgoing message, but it is possible to reinstate it later if you wish (see page 21). You can record your own outgoing message via the base or the handset. An so n/ off To select your pre-recorded outgoing message Press and hold the ANS ON/OFF button until you hear, “Please select outgoing message”, then release the button.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 continue to hold the button while recording your own OGM. When you have finished speaking, release the button. The prompt will announce, “Your outgoing message is” and then play your message. The display will flash p and after playing your message you will hear the menu once more. The prompt will announce, “Your outgoing message is...” and then play your message. Note To record via the handset: Pick up the handset.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Using the handset: Menu Screen TU V 8 AB C 2 Press the SCREEN/MENU button. To set the day and time The Day and Time must be set using the Quartet 1500 handset. Press the 8 button. The prompt will announce, “To play outgoing message, press 2”. Your Quartet 1500 automatically adds the day and time to all messages and memos received. Press the 2 button. Your outgoing message will be played.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 After the tone enter the day, followed by the time using the 24 hour clock. To adjust the loudspeaker volume 1 = Sun, 2 = Mon, 3 = Tues, 4 = Wed, 5 = Thur, 6 = Fri, 7 = Sat. The loudspeaker volume ranges from 0-9 plus H, where 0 is Off and H is the maximum level. The default level is 5. For example: 1 1415 = Sunday 2.15pm. Or + Vol 5 0915 = Thursday 9.15am. You will then hear your setting confirmed.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Incoming messages Your Quartet 1500 will automatically record an incoming message when it is connected to your phone socket and is set to ‘Answer on’, using outgoing Message 1 or 2. Message 3 is an advisory announcement only and cannot record your caller’s message. While a message is being recorded, the display on the base unit flashes r. It will stop recording if the caller stops speaking for longer than 4 seconds.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 To pause a message during playback Play Pause While listening to the message, press the PLAY button. To delete an individual message During playback: Del The prompt will announce, “Message deleted”. The message will be paused. You will hear a beep every 10 seconds and the message display will show P flashing.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 To cancel deletion p Sto Press the STOP button during the 8-0 countdown. All messages will be saved including any marked for deletion. To change the answer delay setting Skip Skip Answer delay Answer delay sets the number of times your Quartet 1500 will ring before answering a call.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Message alert Accessing your messages from the handset When new messages have been received, your Quartet 1500 will beep every 5 seconds. The volume of the beep is at the volume you have set for the loudspeaker. The default setting is off. To use the answer machine from the handset, use the table below which shows which buttons to press for each function.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Call screening You can let your answering machine pick up a call, even if you are in. This allows you to identify the caller and decide whether to take the call. Make sure the volume is set to an audible level, see page 22. Allow the incoming call to be answered by your Quartet 1500 answering machine as normal. You will hear the caller begin to leave a message.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 To record a memo Menu Screen PQ RS 7 Press the SCREEN/MENU button on the handset. Press the 7 button. The prompt will announce, “Please speak after the tone. To end recording press square”. Speak your memo into the handset. The display will show r. Press the # button to end recording. Your memo is now stored and can be played back later.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 To play a message in a voice mailbox 2 1 Press and release the mailbox button 1 or 2. The prompt will announce, “Voice mailbox 1 (or 2): you have ‘n’ messages”. Your messages will be played back starting with the oldest. Play Pause Skip ip Sk To pause a message press the PLAY/PAUSE button. To skip forward press the SKIP button. To skip backward press the SKIP button.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 To change the VIP code VIP VIP Skip ip Sk VIP Press and hold the VIP button. The prompt will announce the current VIP code. Release the VIP button, press the SKIP button, the setting will be announced and the counter will start going up. You can press the SKIP button to go back. If you hold either of the SKIP buttons down the settings will change more rapidly. You can choose a code between 30-59.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Remote access You can turn your Quartet 1500 answering machine on and off and listen to your messages from any TouchtoneTM telephone. To protect your privacy, messages can only be accessed by entering a 3-digit security code. The pre-set code is 000 and can be changed. If you change the code it is advisable that you make a note of it somewhere safe. Menu Screen Note After 15 seconds the handset will automatically return to standby.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 To check for messages Dial your phone number and wait. When you hear your outgoing message, press the ✱ button on your phone. You will hear, “Please enter your security code”. Enter your security code. If you have messages, you will hear, “You have ‘n’ messages”. Your messages will be played. If you have no messages, you will hear, “You have no messages, to hear main menu press 1”.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 The main menu To access the voice mailboxes The main menu lets you operate a range of answering machine functions. Simply follow the instructions as announced: AB C 2 DE F 3 GH I 4 JK L 5 MN O 6 PQ RS 7 TU V 8 WX 0 YZ 9 “To play new messages, press 3”. Enter your security code. Press the ✱ button. The prompt will announce, “For voice mailbox 1 press 1, for voice mailbox 2, press 2”.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 The voice mailbox menu The following instructions allow you to operate your voice mailbox messages. AB C 2 DE F 3 GH I 4 JK L 5 MN O 6 PQ 1 RS 7 “To play all voice mailbox messages, press 2”. “To play new voice mailbox messages, press 3”. “To skip back during messages, press 4”. “To delete during messages, press 5”. “To skip forward during messages, press 6” “To hear voice mailbox menu, press 7” “To hear main menu, press 1”.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Using Quartet 1000 Additional handsets You can buy and use up to 3 Quartet 1000 additional handsets with your Quartet 1500 to extend your phone system, without needing to install extension sockets for each new phone. Each additional handset is supplied with its own charger and user instructions, but the following information will tell you how to register and use an additional handset with your Quartet 1500.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Your additional handset is registered automatically and you will hear a long confirmation beep and the IN USE light will stop flashing. To de-register an additional handset Quickdial Note Check that your additional handset is registered correctly by pressing the TALK button and listening for a dial tone.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Quickdial Secrecy 3-4 Quickdial Press the QUICKDIAL button. Press the SECRECY button. You will hear a tone. Enter the handset number (between 3 and 4). Press the QUICKDIAL button. You will hear a beep confirming that the new number has been stored. Note Make a note of the handset number by writing it on the quickdial label on the additional handset’s charger.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 General information Guarantee Your Quartet 1500 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the Quartet 1500, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4. Only use approved power supply unit, item code: 872264. Only use approved batteries, item code: 872276. This product complies with R&TTE directive (1999/5/EC).
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 To insert a pause With some switchboards, after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line. Redial If so, press the REDIAL button to insert a pause before entering the telephone number. To use the R button R You may need to use the RECALL button if you are connected to a switchboard/PBX (Private Branch Exchange), contact your PBX supplier for further information.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Help and advice If you have any problems using your Quartet 1500, this section will give you the most common, easy to follow solutions. Telephone problems Possible cause Solution • No dialling tone. Telephone not connected to telephone line. Plug the telephone into the telephone line. • Telephone will not dial out. Mains disconnected. Ensure the power supply is correctly fitted and switched on. Power cut.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 • Handset does not ring, but IN USE light shows on handset. The handset ringer may be set to its minimum setting. Increase the handset ringer volume, see page 15. • Base unit does not ring but lights show on base unit. Telephone is not connected to the telephone line. Plug the telephone into the telephone socket. The base ringer is set to off. Set the base ringer setting to a higher volume. Line fault or faulty socket.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Answering machine problems Possible cause Solution • General problems. None of the answering machine functions will operate while the telephone is in use. Ensure that the telephone is not in use before operating the answering machine. • Will not record incoming messages. The answering machine is switched off. Switch the answering machine on manually or by remote control. The answering machine is full.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Wall mounting Your Quartet 1500 can be wall-mounted by removing the desk bracket provided. 1 Drill 2 holes for the screws and insert the wall-plugs provided (if required). WALL PLUG WALL Please refer to page 47, wall-mounting template. 2 Drive the screws into the wall, leaving about 4mm free on which to mount the bracket and base unit.
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Index Additional handsets 35 Aerial 7 Answer delay 25 Answering machine 17 answer delay 25 call screening 27 incoming messages 23 loudspeaker volume 22 memos 27 message alert 26 on/off 18 outgoing messages 18-21 set day and time 21 using from the base station 23 using from the cordless handset 26 remote access 31 VIP access 29 voice mailboxes 28 Batteries charging low warning Call screening Call security Call Waiting Calls end external inter
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Pause – insert Power supply unit 40 8 Quickdial memories 13 14 14 13 delete dial store Recall button Receiving calls Recording OGM Redial Registering Remote access Returning your product 40 10 19 12 35 31 38 Safety information Screening Secrecy/music on hold Security PIN code Set day and time Setting up Screen/Menu button Switchboard compatibility 6 27 12 31 21 7 26 39 Technical information Telephone line cord Transferring calls Time
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Wall mounting template 70mm 47
Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. TouchtoneTM is a registered trade mark of British Telecommunications plc in the UK.
