Diverse 3000 H_set & Charger 22/3/01 1:53 pm Page 1 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Diverse 3000 Classic handset and charger Digital cordless telephone User Guide This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for registration to any base in the BT Diverse 3000 range.
Diverse 3000 foldout 1 22/3/01 2:06 pm Page 2 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Please open this page for an ‘At a glance’ guide to your Diverse 3000 Classic Handset and Charger.
Diverse 3000 foldout 2 22/3/01 2:06 pm Page 2 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Please open this page for a ‘Further at a glance’ guide to your Diverse 3000 Classic Handset and Charger.
Diverse 3000 foldout 2 22/3/01 2:06 pm Page 1 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 At a glance Memory Display Enables speed dialling of numbers stored in the memory. Displays the status of your handset. Set Lets you access your phone’s functions. Used to store numbers in the memory. Confirmation (OK) Lets you confirm settings. Redial Lets you redial the last five external numbers you called. Red phone Press to end a call.
Diverse 3000 foldout 1 22/3/01 2:06 pm Page 1 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Handset display Display buttons These top three buttons are also used with icons on the display OK Scroll backwards Confirm – OK.
Diverse 3000 H_set & Charger 22/3/01 1:53 pm Page 2 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723
Diverse 3000 H_set & Charger 22/3/01 1:53 pm Page 3 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 In this guide At a glance Quick Reference Handset Display Quick Guide Introduction Unpacking your Diverse 3000 Classic handset Safety information Setting up 1 4 5 6 6 7 9 Registering a new Diverse 3000 Classic handset with the base station 10 Using your Diverse 3000 Classic Handset 13 Making and receiving calls Caller Display/ Call Waiting Call timer Making and transferring calls between handsets
Diverse 3000 H_set & Charger 22/3/01 1:53 pm Page 4 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Quick Reference Handset Display Indicates an active signal with the base station. Warning – no contact with base station. Shows status of battery. You have new callers listed in your Caller Display list. Off hook. EXT Connecting to an external caller. INT Connecting to another handset, registered to the same base station. Handset locked. Pause. – – – Blank space.
Diverse 3000 H_set & Charger 22/3/01 1:53 pm Page 5 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Quick Guide Information for the handset settings Switch the handset on and off Hold down Switch keypad lock on and off Hold down for 1 second until you hear a long beep. # for 1 second until you hear a long beep.
Diverse 3000 H_set & Charger 22/3/01 1:53 pm Page 6 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Introduction Your Diverse 3000 Classic handset and Charger has been designed for ease of use and made to the high standards set by BT. Your Diverse 3000 Classic handset and charger can be used with any product in the Diverse range, (apart from the Diverse 1000). Please refer to your main user guide for a complete list of product features.
Diverse 3000 H_set & Charger 22/3/01 1:53 pm Page 7 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Safety information General For the handset use only approved nickel-cadmium (NiCad) or nickel-metal hydride (NiMH) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Recommended batteries should have a power rating of at least 600mAh 1.2V. Batteries are available from the Diverse Helpline 08457 908070.
Diverse 3000 H_set & Charger 22/3/01 1:53 pm Page 8 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as in bathrooms. Do not expose your product to fire, explosive or other hazardous conditions. There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm.
Diverse 3000 H_set & Charger 22/3/01 1:53 pm Page 9 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Setting up Follow these steps to get your Diverse 3000 Classic Handset and Charger ready for use. Install the rechargeable 1 batteries in the handset When charging for the first 3 time, we recommend that you let the batteries charge for the full 16 hours before making or receiving calls Please Note Battery display when inserting or replacing a battery. Slide battery cover down and lift off.
Diverse 3000 H_set & Charger 22/3/01 1:53 pm Page 10 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Please Note Under ideal conditions, the handset batteries should give about 10 hours talktime or 100 hours standby on a single charge. However, new NiCad batteries do not reach their full capacity until they have been in normal use for several days. Please note that the lifespan of NiCad rechargeable batteries depends on how heavily they are used.
Diverse 3000 H_set & Charger 22/3/01 1:53 pm Page 11 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 If you have a Diverse 3010 Classic/ Executive or a Diverse 3016, it comes supplied with one Classic handset which is automatically registered as handset number one. To register your new 4 handset to the base station ✱ 1-4 Press and hold down the PAGE button on the base station (for about 10 seconds) until you hear the tone. At the handset: Press the SET button.
Diverse 3000 H_set & Charger 22/3/01 1:53 pm Page 12 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 5 Fitting the belt clip Fit the belt clip onto the back of the handset.
Diverse 3000 H_set & Charger 22/3/01 1:53 pm Page 13 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Using your Diverse 3000 Classic Handset To switch the handset on and off To switch the keypad lock on and off You can normally leave your handset on 24 hours a day. However, if you need to switch it off: Press and hold the RED PHONE button down for You can lock the keypad so that it cannot be used accidentally while carrying it around. # about 1 second.
Diverse 3000 H_set & Charger 22/3/01 1:53 pm Page 14 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Making and receiving calls To call all handsets To make an external call Ensure the handset is switched ON. Press the GREEN PHONE button. You will hear the dial tone. KEYPAD Dial the number you want. If you make a mistake, press the DELETE button to delete the last digit.
Diverse 3000 H_set & Charger 22/3/01 1:54 pm Page 15 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Please Note The default setting is for an immediate connection to callers when lifting the handset from the base station or charger. This is called Auto Talk. It can be deactivated so that you always have to press the GREEN PHONE button to answer a call. See page 33.
Diverse 3000 H_set & Charger 22/3/01 1:54 pm Page 16 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 To delete the redial memory Secrecy You can switch off the handset microphone so that your caller cannot hear you while you talk to someone else in the room. All five numbers will be deleted. Press the SET button. 1 Press the 1 button. TUV Press the 8 button. 8 Press the OK ( button. KEYPAD Enter the handset PIN (original setting 0000). Press the OK ( button.
Diverse 3000 H_set & Charger 22/3/01 1:54 pm Page 17 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Making and transferring calls between handsets To transfer an external caller to another handset During a call. To call another handset INT INT 1-6 Press the INT button. Dial the number of the handset you want. 1- 6 When the handset rings, the display flashes INT plus the number of the handset calling you, –– 1 in this example.
Diverse 3000 H_set & Charger 22/3/01 1:54 pm Page 18 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Using the memory to store and dial numbers Your Diverse 3000 Classic handset can store 10 phone numbers, each up to 22 digits long, which can then be speed dialled. Please Note Stored numbers can include settings made with the ✱ and # buttons. You can also enter a Pause. Just press and hold down the R button for at least one second. To store a number in the memory The handset must be switched on.
Diverse 3000 H_set & Charger 22/3/01 1:54 pm Page 19 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Press the OK ( ) button to confirm. You hear a confirmation beep. Please Note If the memory location is empty, the display shows ––– . If there is a number stored already, that number will be displayed. If you do not want to change it, press the OK ( ) button to confirm the number. Then press the RED PHONE button to return to standby. Press the RED PHONE button to return to standby.
Diverse 3000 H_set & Charger 22/3/01 1:54 pm Page 20 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 To delete all memory numbers 1 TUV 8 Press the SET button. Press the SET button. Press the 1 button. Press the MEMORY button. Press the 8 button. Press the OK ( button. KEYPAD ) Enter the handset PIN (original setting 0000). Press the OK ( button. 1 To delete an individual number from the memory ) Press the 1 button. Press the OK ( ) button to confirm.
Diverse 3000 H_set & Charger 22/3/01 1:54 pm Page 21 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Please Note If you forget your handset PIN, you will need to call the Diverse Helpline on 08457 908070. To lock and unlock the handset You can prevent an individual handset from being used to make all calls except for 999 emergency services. To change the handset PIN The handset must be switched on. You can still receive incoming calls. When the phone rings, press the GREEN PHONE button as normal.
Diverse 3000 H_set & Charger 22/3/01 1:54 pm Page 22 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 To switch external dialling off and on You can prevent any registered handset from making external calls. The handset can still be used for: – making internal call – receiving external calls – dialling 999 and 112 emergency services numbers – dialling ‘additional emergency’ numbers which have been stored (see page 23). Press the SET button. DEF 3 Press the 3 button. 0 Press the 0 button.
Diverse 3000 H_set & Charger 22/3/01 1:54 pm Page 23 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Press the OK ( ) button to confirm. To store, change and delete additional emergency numbers Press the RED PHONE button to return to standby. Press the SET button. 0 Press the 0 button. ABC Press the 2 button. 2 Press the OK ( button. KEYPAD ) Enter the base station PIN (original setting 0000). Press the OK ( ) button.
Diverse 3000 H_set & Charger 22/3/01 1:54 pm Page 24 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Call barring and Call enabling You can bar specific numbers, e.g. all international calls by barring the international dial code 00. Enabling You can also specifically set a handset so that it can only dial certain numbers. Call barring affects all handsets registered to the base station. If a barred number is dialled, the phone hangs up automatically and the barred number is displayed.
Diverse 3000 H_set & Charger 22/3/01 1:54 pm Page 25 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Press the OK ( ) button. Display shows the first location. Directory for barred/enabled numbers Once you have set the numbers you want, you can then switch call barring/enabling on or off at any time (see below). You can do this from any handset registered to the base station. 01 1 Blank. Memory location (1-5). Function number entered previously.
Diverse 3000 H_set & Charger 22/3/01 1:54 pm Page 26 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Using Caller Display and Call Waiting BT’s Caller Display and Call Waiting If you subscribe to Caller Display you can see who is calling you (on your handset display). If you are on a call and you also subscribe to a Call Waiting service, the second incoming call number will appear on the handset display and you will hear an intermittent beep through the handset.
Diverse 3000 H_set & Charger 22/3/01 1:54 pm Page 27 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Information displayed via other UK networks If you are connected to a different network, you will first have to subscribe to that network's Caller Display and Call Waiting service. Call your network provider for more information. Using the Classic handset When the phone rings, your caller’s number is displayed. If the caller has withheld their number, the display shows _ _ _ __ _ _ _ EXT.
Diverse 3000 H_set & Charger 22/3/01 1:54 pm Page 28 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Warning Changing your calls list from one setting to the other will automatically delete any entries in the current calls list. To dial a number in the calls list Press the SET button. ABC 2 To set the calls list to contain all calls or unanswered calls only Press the SET button. 0 ✱ Press the 0 then the ✱ button. Press the OK ( ) button. Display shows 1 or 2.
Diverse 3000 H_set & Charger 22/3/01 1:54 pm Page 29 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 To delete an individual number from the calls list To delete the calls list Press the SET button. Press the SET button. ABC 2 Press the 2 button. Display shows the number of the most recent caller and alternates between showing the number and the time and day the call was received. Press the UP or DOWN arrow to scroll through the Calls list until the number you want to delete is displayed.
Diverse 3000 H_set & Charger 22/3/01 1:54 pm Page 30 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Additional features To adjust the handset ringer volume To adjust the handset ringer melody You can choose from 5 levels or the ‘crescendo’ ring that increases in volume. Press the SET button. JKL 5 KEYPAD 1-6 Press the 5 button. You hear the current ringer volume. Use the keypad to enter the setting you want: Volume = 1 to 5 (1 is the lowest) Crescendo = 6. Press the OK ( ) button to confirm.
Diverse 3000 H_set & Charger 22/3/01 1:54 pm Page 31 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 You can switch these beeps on and off. To adjust the earpiece volume You can set three different levels (even during a call). Press the SET button. 1 DEF Press the SET button. 1 Press the 1 button. 3 1 GHI 0 Press the 0 button. Press the OK ( ) button. The current setting is displayed. 1-3 Press 1, 2 or 3 to set the level you want. 3 = maximum. Press the OK ( ) button to confirm.
Diverse 3000 H_set & Charger 22/3/01 1:54 pm Page 32 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 To switch music on hold on or off GHI 4 To switch the base station display in the handset on/off When you have a caller on hold you can choose to let that person listen to music while they are waiting for you to return to them. The current base station is displayed when your handset is in standby, eg 1. This can be useful if you are using more than one base station. Press the SET button.
Diverse 3000 H_set & Charger 22/3/01 1:54 pm Page 33 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 To switch auto talk on and off To change between base stations You can answer or end a call by lifting or replacing the handset in the base station or charger. If you switch this setting off, you will always have to press the GREEN PHONE button to answer a call or the RED PHONE button to end a call.
Diverse 3000 H_set & Charger 22/3/01 1:54 pm Page 34 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 2. To set your handset to priority base station selection This setting tells your handset to search for a specified base signal for 30 seconds. If the signal cannot be found, the handset reverts to automatic selection of the base with the best signal. This setting is recommended where there is an overlap between two or three base stations. Press the SET button. INT 1-4 1-4 1-4 Press the INT button.
Diverse 3000 H_set & Charger 22/3/01 1:55 pm Page 35 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 To reset the handset to its original settings Press the SET button. 1 TUV 8 Press the 1 button. Press the 8 button. Press the OK ( button. KEYPAD This will NOT reset: – The handset PIN. – Registration to the base station. Enter the handset PIN (original setting 0000). Press the OK ( button. 0 ) It will delete: – Numbers stored in the speed dial memory. – Numbers in the redial memory.
Diverse 3000 H_set & Charger 22/3/01 1:55 pm Page 36 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 To change between ring priority and group ringing To set which handset will receive ring priority Press the SET button. DEF Press the 3 button. ABC Press the 2 button. 3 2 Press the OK ( button. KEYPAD ) The handset registered with the base station as 1, is automatically the priority handset and will ring first unless you specify another handset.
Diverse 3000 H_set & Charger 22/3/01 1:55 pm Page 37 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 To set the number of rings on ring priority You can specify the number of rings your selected handset can have before an incoming call reverts to all available handsets. Press the SET button. DEF 3 Press the 3 button. Press the 4 button. Press the OK ( button. KEYPAD ) Enter the base station PIN (original setting 0000). Press the OK ( button.
Diverse 3000 H_set & Charger 22/3/01 1:55 pm Page 38 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Using your Diverse 3000 Classic with a switchboard Your Diverse system can be connected to compatible switchboards. If in doubt, please contact your switchboard supplier. To set PULSE dialling with Earth Recall Press the SET button. DEF Press the 3 button. JKL Press the 5 button.
Diverse 3000 H_set & Charger 22/3/01 1:55 pm Page 39 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 To set TONE dialling with Earth Recall To set TONE dialling with time break Recall Press the SET button. DEF 3 JKL 5 Press the 3 button. Press the 3 button. Press the 5 button. JKL Press the 5 button. Press the OK ( button. KEYPAD 3 1 3 5 Press the OK ( button. ) Enter the current base station PIN (original setting 0000). Press the OK ( button. DEF Press the SET button.
Diverse 3000 H_set & Charger 22/3/01 1:55 pm Page 40 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 To insert an access code To set the access pause This means the access code will be automatically dialled before any number stored in the Caller Display calls list. Press the SET button. DEF 3 JKL 5 Press the 4 button. 4 Press the 4 button. 1 Press the 1 button. Press the OK ( button. ) KEYPAD Enter the base station PIN (original setting 0000). Press the OK ( button.
Diverse 3000 H_set & Charger 22/3/01 1:55 pm Page 41 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 General information Guarantee Your Diverse 3000 Classic Handset and Charger is guaranteed for a period of 12 months from the date of purchase.
Diverse 3000 H_set & Charger 22/3/01 1:55 pm Page 42 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Technical information How many telephones can you have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items that may be connected to any one telephone line. The Diverse 3000 Classic Handset and Charger has a REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.
Diverse 3000 H_set & Charger 22/3/01 1:55 pm Page 43 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Help Your Diverse 3000 Classic Handset and Charger has been designed to be easy to use. If you should experience a problem, please check the following points. Replacing handset batteries After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.
Diverse 3000 H_set & Charger 22/3/01 1:55 pm Page 44 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 BT accepts no responsibility for damage caused to your Diverse 3000 Classic Handset and Charger by the use of non-approved batteries. No display appears Is the handset switched on? The battery may be flat or dead. Recharge or replace the battery.
Diverse 3000 H_set & Charger 22/3/01 1:55 pm Page 45 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Wall mounting You can choose to place your Diverse 3000 Classic Charger on a desk or attach it to a wall, whichever is most convenient. The feet of the charging unit do not usually leave marks on surfaces, but if your desk surface is antique, veneered or wooden you may prefer to wall mount the unit. 1.
Diverse 3000 H_set & Charger 22/3/01 1:55 pm Page 46 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Index Additional features 30 Answer a call 14 At a glance Auto talk on/off 1 33 33 33 32 34 34 Batteries battery low warning charging installation performance 10 9 9 9 Beeps on/off 31 Belt clip 12 Caller Display and Call Waiting 26 Call allocation 35 Call barring 24 Call enabling 24 Call timer 15 46 29 28 28 27 Delete Base station automatic base selection change between base st
Diverse 3000 H_set & Charger 22/3/01 1:55 pm Page 47 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Hold a call 17 Internal calls 17 Registering handset 10 Keypad lock on/off 13 Reset handset to original settings 35 Making a call all handsets another handset caller on hold external call internal call transfer to another handset 14 17 17 14 17 17 Melody 30 Memory delete speed dial number store a number store number from redial list 18 20 19 18 19 Music on hold on/off Number of rings 7
Diverse 3000 H_set & Charger 22/3/01 1:55 pm Page 48 Diverse 3000 ~ Edition 7 ~ 28th February ’01 ~ 3723 Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2001.
