User's Guide

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
58 Help
My phone isn’t working
 
• Check that the mains power is correctly connected.
No dial tone, or a line cord error message is displayed on the screen
 
• Check that the mains power is correctly connected.
• Only use the phone cord supplied with the phone.
Can’t make or receive calls
• Check that the mains power is correctly connected.
• The batteries may need recharging.
 
seconds and try again. If it still doesn’t work, disconnect the batteries and mains
power for ten minutes, then reconnect and try again.
You have a dial tone but the phone won’t dial out
• If you’re connected to a switchboard, check whether you need to dial an
access code.
Handset doesn’t ring

• Check that the mains power is correctly connected.
• Do not disturb may be switched on. See page 24.