User guide

26
If you need some help, call us on 0808 100 6556* or go to bt.com/producthelp
IMPORTANT
To use BT Services and BT Calling
Features you must first subscribe
(if required) to the relevant service
from your network provider. A fee
may be payable.
For more details on BT’s Calling
Features, call BT free on 0800
800 150.
If you are not connected to the BT
network, some of these services
may not be available. Please contact
your network provider. Call Diversion
services may allow other divert
options. Check with your network
provider for details.
For further information, see the BT
Calling Features user guide supplied
when you subscribe to the services of
your choice.
BT Network Services
By selecting the BT Services menu you can access a range of
useful pre-stored numbers and further BT Calling Features.
Pre-stored BT Services numbers:
• HELPDESK – dials the BT3710 Helpdesk for information and
help.
• BT 118500 – dials BT directory enquiries.
• VOICEMAIL – lets you use your network’s voicemail
service (1571).
• DIVERT CALLS – diverts all calls to a different telephone number.
• CALL WAITING – to activate/de-activate.
• RINGBACK OFF – lets you cancel an automatic ring back
request.
• WITHHOLD ID – prevents your telephone number being sent
when you make calls. Enters 141 automatically before the next
call only.
Open and dial from the BT Services menu
1. Press
Menu
, scroll
Calls
Redial
to BT SERVICES and press
Menu
.
2. Scroll
Calls
Redial
or
Calls
Redial
to highlight HELPDESK, BT 118500 or
VOICEMAIL and press
Menu
.
3. CALL is displayed, if you wish to call the service press
Menu
.
Voice mail
Dials 1571 so you can play and manage messages left on your
BT Answer 1571 voicemail service. You need to subscribe to BT
Answer 1571 for this feature to work.
To dial your voicemail
1. Press
Menu
, scroll
Calls
Redial
to BT SERVICES and press
Menu
.
2. Scroll
Calls
Redial
to VOICEMAIL and press
Menu
.
3. CALL is displayed, press
Menu
.
You can also select DIVERT CALLS,
CALL WAITING, RINGBACK OFF or
WITHHOLD ID to use other BT services.
Please note that dependent on
the setting you use, your network
answering service (e.g. BT Answer
1571) may conflict with the
answering machine on your BT3710.
For example, messages may be taken
by the network service before your
BT3710 has a chance to answer them.
If you experience difficulties then
please call the Helpline for advice.
Press
Secrecy
to delete any existing
number if necessary.