The Art of Communication B C CA SU *Y C EF A L B O IN LA OR LL LER SC U M FO SS E W D RI U RM IC YO AIT IS BE ST W U IN P T FE AT IL R D G LAY O A S E IO L IS N. DI IVE ER AN PA A SP RS VIC D YA QU LA E E BL A Y T 401 E. RT H 0 ER IS LY Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Please open this page for an ‘At a glance’ guide to your Diverse 4010 Classic.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 At a glance Display Displays the status of your handset. In use light Lights up to indicate an incoming call, an alarm call or when the handset is in use. Option buttons Lets you select from the menu options shown on the display. Right hand side Takes you into the calls list. Left hand side To access list of internal handsets registered to the base Left hand side Takes you into the redial list.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Handset display When in MENU mode ->-> INT MENU Press the right side of the button to confirm (OK) menu selection. Press the left side of the button for and right side of the button for when going through the menu options. Display option buttons The OPTION buttons allow you to select options within each menu that are shown on the display.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 In this guide At a glance 1 Menu structure 4 Quick guide 6 Quick guide to handset display icons 7 Introduction 8 Unpacking your Diverse 4010 Classic 8 For your records 8 Safety information Setting up 9 10 Registering and charging the handset Using the telephone Making and ending calls Call timer Name and number directory Extra directory Redial Secrecy Paging and Internal calls Alarm clock 11 15 15 16 16 18 19 20 20 22 Call
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Menu Structure Sel Services Withhold No.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Menu structure for directory, redial list, extra directory Opens directory Edit entry Opens extra directory New entry Show entry Delete Redial list Edit entry Copy to dir. Menu structure for message handling Ans M 01 / 02 Press Mailbox Press (If handset is registered to an answering machine base) to open list Takes you into your network messaging service to open list e.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Quick guide Page no.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Quick guide to handset display icons Redial, lists up to the last 5 dialled number. Flashes to indicate new messages (if a mailbox service is used) or missed calls. For calling other handsets. Opens the menu. Shows the status of the handset battery. Scroll through the menu. Confirms the function displayed. Scroll left and right when entering numbers or messages. Deletes numbers/characters (from left to right). Do not disturb/Ringer off.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Introduction Unpacking your Diverse 4010 Classic For your records If anything is missing, please contact your place of purchase immediately. INTRODUCTION Place of purchase: For guarantee purposes proof of purchase is required so please keep your receipt.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Safety information General Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is M-GA35-095130F. If the Keyguard is switched on, it is NOT possible to make calls, including emergency numbers (999/112). Do not open the base station or handset (other than to change batteries).
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Setting up IMPORTANT Please note that your handset is NOT registered to the base station. The Diverse 4010 handset will be easily registered once you complete the steps 1 to 3 below. 2 Plug the power supply unit into the wall socket Plan the location SETTING UP Situate your product close enough to the telephone and mains power sockets so that the cables will reach.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Insert the batteries When the handset is registered the display will show: Insert the two batteries supplied, as indicated inside the battery compartment and slide the battery compartment cover shut. If the icons on the display flash continuously... It means that the handset is not registered with the base station. Ensure you have correctly carried out step 3 above.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Battery level icons Battery performance When the batteries are almost flat a beep sounds and the display shows the empty battery icon. You will need to recharge your handset before you can use it. The various states of charge are shown below: After charging your handset batteries for the first time, subsequent charging time is approximately 4–5 hours. Batteries and case may become warm during charging. This is normal.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 4 Connect the telephone line cord to the base and plug into the wall socket Setting the date and time MENU Ensure that each end of the line cord is fitted into the correct socket. Press the MENU options button. Press the DOWN button until the display shows BASE SET. OK Press the OK button. The display will show AUDIO SET UP. Press the DOWN button until the display shows DATE/TIME. Fit the belt clip onto the back of the handset.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Please note If you subscribe to a Caller Display Service the time and date will be set with the first incoming call. However, the year setting will have to be changed manually, see page 13. To set the time mode (12 or 24-hour clock) The handset’s default setting is 12-hour clock. To change the clock to the 24-hour setting: MENU Press the MENU options button. SETTING UP Press the DOWN button until the display shows BASE SET.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Using the telephone Your Diverse 4010 Classic has a menu driven display. The OPTION buttons below the display allow you to select options within each menu and make adjustments to their settings. When the phone is in idle mode, press the MENU button to enter the main menu. During a call, if you press the MENU button it will open the menu for that particular situation.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Call timer Your handset automatically times the duration of all external calls, showing it on the display during your call and for a few seconds after it is finished. To receive an external call When the phone rings, the In use light on top of the handset will flash. Name and number directory You can store up to 20 of your most frequently used names (up to 12 letters) and numbers (up to 22 digits long).
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Press the GREEN PHONE button to dial the number. To edit a directory entry Or Press the RED PHONE button until you reach the idle screen. Press the DIRECTORY button. ABC Character map As well as the standard letters and numbers you can include special characters in the directory entry.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 To delete an entry from the directory Press the DIRECTORY button. ABC Use the keypad to enter the first letter of the name. Extra directory This is an additional directory where you are able to store up to 10 names and numbers. It can be used for special numbers, i.e. Doctor, Dentist, takeaway numbers etc. Or To store names and numbers in the Extra directory Use the DOWN button to find the entry you want.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Enter the name to the number you want to copy into the directory. Redial Your handset automatically saves the last five telephone numbers dialled into a redial list. OK The display will show SAVED and the name of the entry. To dial a number in the redial list You can dial this number by pressing the GREEN PHONE button or return to the idle screen by pressing the RED PHONE button. Press the REDIAL options button.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Secrecy Paging and internal calls When on a call you can talk to someone in the same room, without your caller hearing. To switch secrecy on/off During a call: INT Press the INT options button. The call is put on hold and your caller will hear music. To resume the call: USING MENU OK Press the MENU options button. Display shows GO BACK. Press OK to confirm. You can now speak to your caller again.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 To transfer an external call between handsets To switch 3-way conversation function on/off You can transfer an external call to another handset registered to the base. INT Press the INT options button. Enter the number of the handset to which you wish to transfer the call. When the other handset answers you can tell them you are transferring the call and press the RED PHONE button.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 To hold a 3-way conversation You can talk to one external caller and another internal caller at the same time on your Diverse 4010 Classic handset. While another handset user is talking to an external caller the display shows LINE IN USE. Press the GREEN PHONE button to join the conversation. Display shows LISTENING IN. A tone is heard by all three parties when one party enters or leaves the call.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 To cancel the alarm setting MENU Press the MENU button. Press the DOWN button to highlight ALARM CLOCK. OK Press the OK button to confirm. The alarm is switched off and the asterisk disappears from the display. Press the RED PHONE button to return to the idle screen. To stop the alarm ringing USING When the alarm goes off it sounds like an incoming call and lasts for about 30 seconds. Press any button to switch the alarm off.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 CALLER DISPLAY Caller Display and other Select Services IMPORTANT Please note To use Caller Display and Call Waiting you must first subscribe to the Services from your Network Provider. For more information on BT’s Select Services call BT free on 0800 800 150. Calls that are ‘withheld’, ‘unavailable’ or ‘international’ are not stored in the Calls list, as there is no telephone number sent via the network.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Display the time of the call: To view the Calls list MENU Press the ENVELOPE options button. A flashing envelope indicates new calls. New calls are displayed immediately. Press the DOWN button to highlight TIME. OK If there are no new entries, continue to open the Calls list. Press the OK button to display the most recent number to call you. Press the UP and DOWN buttons to scroll backwards and forwards through the Calls list.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Store a number from the Calls list into the directory: When the number you want to store is displayed: MENU Press the DOWN button to highlight DELETE LIST. OK Press the MENU options button. Press the DOWN button to highlight COPY TO DIR. OK Press the OK button. The number is displayed. OK Press the OK button again. Press the RED PHONE button until you reach the idle screen.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Call Waiting If you also subscribe to a Call Waiting Service, when you are on a call and another person tries to call you, the second caller’s number will appear on the handset display and you will hear an intermittent beep through the handset. This is to alert you to the other caller waiting to speak to you.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Call Divert You can divert all incoming calls to another number where you can be reached. OK OK Press the OK options button again. Enter the phone number where you want the calls to be diverted to. Please note Call Divert requires subscription from your Network provider. You may be charged a subscription fee. Select your required option and press the OK options button, ON is displayed. OK Press the OK options button.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 OK Press the OK options button. Enter the telephone number you want to call. OK Press the OK options button, the number will be dialled but your number will not be sent to your caller. Ring Back If you have a Voice Mail message service ie. Call Minder or Meridian Mail on your telephone line you can set the 1 button to access your messages directly via one button.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 To set up quick access to your Voice Mail service when behind a switchboard eg. Meridian Mail. Follow the steps on the previous page, but when you come to enter the telephone number of your messaging service, you will need to follow the example below: eg. 7000 Enter the access number for your messaging service.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Handset settings To adjust the handset ringer volume You can choose from 5 levels (1–5), a ‘crescendo’ ring (6) that increases in volume, or you can switch the ringer off altogether (0). MENU If you want to switch the handset ringer off quickly you can also press and hold the button. The icon is displayed. To turn the handset ringer back on press and hold down the button again and the symbol will disappear. Press the MENU options button.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 To adjust the earpiece volume There are 3 volume levels to choose from and you can even adjust the volume during a call. MENU Press the MENU options button. Press the DOWN button to highlight AUDIO SET. OK Press OK to confirm. The display show H/SET VOL. OK Press OK to confirm. You hear the current volume and the level is displayed. HANDSET SETTINGS Select the required level. OK Press OK to confirm. SAVED is displayed.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 To reset your handset to the original settings MENU Press the MENU options button. 9WXYZ Press the 9 button. 3 DEF Press the 3 button. The display shows RESET?. OK Press OK to confirm. This will reset: Earpiece volume 1 Ringer volume 3 Ringer melody 1 Autotalk ON Redial list DELETED This will not delete the directory or Calls list. You can lock the keypad so that it cannot be used accidentally while carrying it around.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Base station settings Base station PIN (Personal Identification Number) Your base station PIN has a default setting of 0000 but you may want to change this to prevent unauthorised use of your handset(s). OK Press the RED PHONE button to return to the idle screen. To adjust the base ringer volume BASE STATION SETTINGS If you change your PIN keep a record of the new number by writing it in the space provided on page 8.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 To adjust the base ringer melody There are 10 melodies to choose from (1–10). MENU OK Press the OK button. Display shows AUDIO SET UP. OK Press the OK button. Press the DOWN button to highlight MELODY. Press the OK button. You hear the current melody and the display shows the current setting. Press the MENU options button. Press the DOWN button to highlight BASE SET. OK Press the OK button.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Using additional handsets and bases Up to six handsets can be registered and operated from the Diverse 4010 Classic base station. This allows you to make internal calls between two handsets while a third is making an external call.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 To manually register a Diverse 4000 Classic handset to another base station If you want to register your handset to another base station you will need to manually register it. Please note Diverse 2000 and 3000 handsets and other makes of handset must be registered manually. Handsets must be GAP compatible. On the handset to be registered: MENU Press the MENU options button. OK Press the OK button. Display show PIN ****.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 To de-register a handset OK Press the OK button. Enter the name you want. INT Press the INT options button. OK Press the UP or DOWN button to select the handset to be de-registered (1-6). MENU OK Press the RED PHONE button until you reach the idle screen. Press the MENU options button. Press the DOWN button until the display shows DE-REG H/SET. Press the OK button. Display will show PIN ****. Press the OK button to confirm.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Help Helpline If you experience any dif ficulties with your Diverse 4010 Classic, please call the BT Diverse Helpline on 08457 908 070. Possible cause Solution Handset not registering. The base is not powered. There are no batteries in the handset. Make sure that the power supply is plugged in at the base and switched on. Make sure that the rechargeable batteries (included) are fitted in the handset correctly.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Compatibility The tables below give you a quick reference guide to compatibility when registering different handsets to bases within the Diverse 3000 and 4000 range.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 General information Guarantee Your Diverse 4010 Classic is guaranteed for a period of 12 months from the date of purchase. The conditions of this guarantee are: • The guarantee shall only apply to defects that occur within the 12 month guarantee period. • Proof of purchase is provided. • The equipment is returned to point of purchase.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Technical information How many telephones can you have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items that may be connected to any one telephone line. The Diverse 4010 Classic has a REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise. A total REN of 4 is allowed.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 To set the recall time You need only adjust this setting if your switchboard requires a different recall time to the pre-set recall time of 100 MS. MENU Press the MENU button. Press the DOWN button until the display shows BASE SET. OK Press the OK button. Press the OK button. Press the DOWN button to select the flash time 80, 100, 120, 180, 250, 300, or 600ms. OK During the call: MENU Press the MENU button.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Setting pauses To set a pause after pressing Recall Please note If you want to insert a pause into a telephone number you are storing in your directory, start storing the number (see page 16) and where a pause is needed, press and hold the R button. A ‘ P’ will appear in the number. To set a pause before dialling R MENU Press the 8 button. 9WXYZ Press the 9 button. 1 Press the 1 button. 2 ABC Press the 2 button.
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Index Additional handset and bases Alarm Autotalk on/off 36 22 32 Base station reset 35 34 Call divert Call timer Call Waiting Caller Display Calls list delete dialling a number display status of call display time of call settings store number to directory view Calls end external holding internal making 35 34 11 11 12 11 12 13 28 16 27 24 24 26 25 25 25 26 26 25 15 15 21 20 15 21 16 19 20 21, 22 21 17 Date set 13 Delete all direct
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 display on/off naming reset ringer melody ringer volume Handset quick guide Help Holding calls 7 15 38 33 31 31 6-7 39 21 Internal calls 20 Keyguard 33 Making calls 15 Melody base handset Menu structure 35 31 4-5 INDEX On/off alarm auto talk handset power keyguard secrecy Page a handset Pause Phone socket PIN Power connection Preparatory dialling Pulse dialling 22 32 15 33 20 20 44 13 34 10 15 42 Quick guide 46 display hand
Diverse 4010 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4413 Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2002. Registered Office: 81 Newgate Street, London EC1A 7AJ.
