A T AN O YO TE F U XT O D A YO YO CAL M M R S U E M Q UR U LER ST SS S M U AR TE U D SU AG TE LE ST ISP BS ING RL PH NO LA CR Y ON T Y IB FE E W SE E R E I IS NU TH VIC PA MB HO E YA ER LD BL . E. BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 User Guide BT DIVERSE 5350 This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Please open this page for an ‘At a glance’ guide to your BT Diverse 5350.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 At a glance Display Displays the status of your handset. Left hand side Lets you set the alarm clock. Right hand side Takes you into the redial list. Left hand side Allows you to make an internal call. Right hand side Takes you into the menu options 1 INT MENU For making and answering calls. Calls list Lets you access your lists – calls, SMS, answering machine and voice mail.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Base Speaker volume To decrease the loudspeaker volume. To increase the loudspeaker volume. BT Diverse 5350 Play/Stop To playback messages. To stop playback. Skip – Contact points To play the next message. To skip forward to the message after next. + Vol Skip Play/Stop Skip 䊴䊴 䊳/䡲 䊳䊳 OGM Ans on/off Ans On/Off Del To switch the answering machine on/off. Illuminates when set to Answer On. Flashes when you have new messages stored.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 In this guide Please refer to the separate Using SMS User Guide for instructions on using the SMS functionality.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Menu structure SMS Write message Incoming Outgoing Settings Service Centres Service Centre 1 -> Service Centre 5 SMS Mailboxes SMS > 1-3 Notify Number Notify Type Select Services Missed Calls Withhold Number For All Calls Call Divert All Calls No Answer When Busy Call Waiting On Off Cancel Ringback Additional Features Room Monitor Call Internal Call External Level Walk and Talk Calender/Clock Set Appointment Enter Date Enter Time Ent
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Handset Settings Auto Answer Language Register Handset Select base Reset Handset Base Settings Audio Settings Loudspeaker Volume Ringer Volume Ringer Melody Key Tones System-PIN Base Reset Additional Features Dialling mode Tone Pulse Tone-Earth Recall 80 ms to 800 ms Repeater Mode Name Announcement Listening in Call Director System – PIN Call Director Activation Record Announcement Play Announcement Delete Announcement Continued on the next
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Voice Mail Set Key 1 Answer Machine On (✔) Off Call Screening Handset Base Record Memo Announcements Record Announcement Play Announcement Delete Announcement Record Announce Only Play Announce Only Delete Announce Only Set Answer Mode Answer and Record Announce Only Records Message Length 30 Seconds 60 Seconds 120 Seconds Maximum Record Quality High Quality Long Play Ring Delay Immediately 10 sec 20 sec 30 sec Auto Voice Prompts Record W
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Quick guide to handset settings Page no Switch the handset OFF/ON: (default is ON) Hold down. 15 Switch keyguard on/off Hold down. 47 Switch handset ringer off Hold down. 41 or Redial a number Copy a displayed number in the redial list to the directory ➤ Make a call . ➤ to scroll through the list Menu 15 to dial. 27 to display Copy to directory OK Menu display shows Save entry OK OK add name 27 .
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Quick guide to handset display icons Redial, lists up to the last 10 dialled number. Flashes to indicate new messages (e.g. Calls or SMS). Remains constant when you have old messages stored. INT MENU For calling other handsets. Opens the menu. Shows the status of the handset battery. Scroll through the menu. OK Confirms the function displayed. Scroll left and right when entering numbers or messages.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Introduction Unpacking your BT Diverse 5350 For your records Date of purchase: If anything is missing, please contact your place of purchase immediately. Place of purchase: BT Diverse 5350 One BT Diverse 5350 base station – Skip + Vol Play/Stop Skip / OGM Del Ans On/Off Page One BT Diverse 5300 handset For guarantee purposes proof of purchase is required so please keep your receipt.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Safety information Safety information General Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is M- GA35 - 095130F. SAFETY INFORMATION For the handset use only AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 700 mAh. Never use other batteries or conventional alkaline batteries.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Setting up Plan the location 2 Plug the power supply unit into the wall socket Situate your product close enough to the telephone and mains power sockets so that the cables will reach. Make sure it is at least 1 metre away from other electrical products to avoid interference. Do not situate the product in the bathroom or other humid areas. Plug the power supply cable into the power socket on the underside of your base.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 3 Registering and charging the handset The display is protected by a plastic film. Remove the protective plastic film from the display. INT MENU Insert the batteries SETTING UP Insert the two batteries supplied, as indicated inside the battery compartment and slide the battery compartment cover shut. WARNING Under no circumstances should non-rechargeable batteries be used. Only use AAA 1.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 If the icons on the display flash continuously... It means that the handset is not registered with the base station. Ensure you have correctly carried out step 3 above. If the product has still not registered, please see “Registering manually” on page 70. All additional handsets you purchase will need to be individually registered with the base station before they will work with the BT Diverse 5350.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 4 Connect the telephone line cord to the base and plug into the wall socket Setting the date and time MENU Press the Menu options button. Press the DOWN navigation button until the display shows Calender/Clock. Ensure that each end of the line cord is fitted into the correct socket. OK Press the OK options button. Set Appointment appears. Press the DOWN navigation button until the display shows Date/Time.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Using the telephone Note To exit a menu at any time, press the RED PHONE button. This will take you back one step. Keep pressing the RED PHONE button to return to the idle screen. To switch the handset power on and off Press and hold the RED PHONE button to switch the handset on again. Making and ending calls Enter the phone number first. C If you make a mistake press the C options button to remove any incorrect digits.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To switch back to using the handset at any time, press the GREEN PHONE button. To receive an external call Press the GREEN PHONE button to answer the call. Or If the handset is on the base, simply lift it up and speak. You do not need to press the GREEN PHONE button. This is called Autotalk. You can switch autotalk off so you always have to press the GREEN PHONE button to answer a call, see page 46.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To switch to handsfree during a call During a call you can switch to handsfree mode: ➤ Press the HANDSFREE button. The call is transferred to the loudspeaker. ➤ Press the GREEN PHONE button to switch back to using the handset. To store an entry in the directory Press the DIRECTORY button. MENU OK Press the MENU options button. Display shows New Entry. Press the OK options button. Enter the telephone number.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Note The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor. Press to switch between capitals and lower case. Press to move the cursor. C 1 Press to delete from right to left. Press 1 to enter a blank space. Character map These are the characters you can use when storing a directory entry.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 VIP ringing To dial a number in the directory You can mark directory entries of callers who are important to you as VIP callers. You can also allocate a particular melody to VIP callers so you can tell who is calling from the melody. The VIP melody will sound after the first ring tone. Press the DIRECTORY button. Press the DOWN navigation button to scroll through the names which are listed in alphabetical order.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To edit a directory entry To copy an entry to another Diverse 5000 handset Press the DIRECTORY button. You can copy individual directory entries from the directory or extra directory to another Diverse 5000 handset that is registered to the same base. Use the keypad to enter the first letter of the name you wish to edit. Then press the DOWN navigation button to scroll to the exact entry.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To copy the entire directory to another Diverse 5000 handset You can copy the entire directory or extra directory to another Diverse 5000 handset that is registered to the same base. Press the DIRECTORY or EXTRA DIRECTORY button to open the directory. To delete an entry Press the DIRECTORY button and open the directory. Press the DOWN navigation button to scroll to the entry you want to delete.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 editing voice patterns. (You can enter a user name instead of using user 1-4, please see page 26). Extra directory Your BT Diverse 5350 has an additional 10 name and number directory. It is recommended that this is used for special numbers i.e. doctor, dentist, takeaway numbers. Press the EXTRA DIRECTORY button. The structure of this directory is the same as the main directory.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 OK Press the OK options button. Display shows Entry Saved. MENU To record a voice pattern for an existing entry Press the MENU options button. Press the DIRECTORY button twice. Display shows Record Word. OK Display shows Start recording (with the name underneath). OK Display shows Press the OK options button. Voice Directory: Select User OK Press the OK options button and hold the handset to your ear.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To dial a number using voice activated dialling OK Press the OK options button. The loudspeaker will play the name. Press and hold the GREEN PHONE button. Press and hold the RED PHONE button to return to the idle screen. Display will show Please speak now! After the tone, speak the name of the entry you wish to dial. To delete a voice pattern If the name matched the voice pattern the number will be dialled. Press the DIRECTORY button twice.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 The voice pattern is deleted but the name and number will remain stored. The will disappear after the entry. The voice patterns of other users for the same entry are unaffected. OK C OK Press the OK options button. Edit the name using the LEFT/RIGHT and DELETE buttons and re-enter the correct characters. Press the OK options button. Display shows Entry saved.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Display shows Entry has been deleted! and you will hear a tone. Press and hold the RED PHONE button to return to the idle screen. To delete the entire voice activated list Press the DIRECTORY button twice. To enter a user name for a voice user MENU Press the DOWN button until the display shows Voice Mail. OK OK OK USING Use the UP/DOWN button to select the User number (User 1-4). OK OK OK MENU Press the OK options button. Change User Name.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 OK Redial Your handset automatically saves the last 10 telephone numbers dialled into a redial list. To dial a number in the redial list Enter the name (for details, see page 17). MENU OK Press the GREEN PHONE button to dial the number. Note To cancel any procedure, press the RED PHONE button until the display returns to idle. To delete a number from the redial list Press the REDIAL options button. Press the REDIAL options button.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Or Secrecy Press the handset number you want to call on the keypad. When on a call you can talk to someone in the same room, without your caller hearing. Or Call All To switch secrecy on/off During a call: INT Press the INT options button. The microphone is switched off. The caller hears musical tones. The line will be seized by the first handset user to answer the call. Press the RED PHONE button to return to the caller.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the GREEN PHONE options button to call. When the other handset answers you can tell them you are transferring the call. Press the RED PHONE button to put the call through. You can now speak with the other handset user. To return to your external caller: MENU Press the MENU button and Back will be displayed. OK Select the OK options button which will reconnect you to the external call.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Listening in to an external call While on an external call another handset user can listen in to the conversation and also choose to join the conversation. A tone will sound to indicate when another user joins the conversation. To use this feature you will need to switch it on, the default setting is off. To switch listening in on and off MENU Press the MENU options button. USING Press the DOWN button until the display shows Base Settings.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Caller Display and other BT Calling Features IMPORTANT Note To use Caller Display and Call Waiting you must first subscribe to the Services from your Network Provider. For more information on BT’s Calling Features call BT free on 0800 800 150. Calls that are ‘withheld’, ‘unavailable’ or ‘international’ are not stored in the Calls list, as there is no telephone number sent via the Network.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To call the number: To view the Calls list Press the GREEN PHONE button. The number displayed is dialled. When you have new calls, the icon flashes in the display. Press the ENVELOPE button. Press the DOWN navigation button until the display shows, e.g. Calls List: 03+07. To display the date and time the call was received: MENU In this example, you have received 3 new calls and you have 7 old calls (calls you have already viewed).
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To copy a number from the Calls list to the directory: MENU OK MENU Press the MENU options button. Press the DOWN navigation button until the display shows Copy to Directory. OK To delete the whole Calls list: Press the DOWN navigation button until the display shows Delete List. OK The display shows Calls list The number is displayed. empty! Press the OK options button. Press the RED PHONE button until you reach the idle display.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 OK Press the OK options button. Press the DOWN button until the display shows Additional Features. OK Press the OK options button. an intermittent beep through the handset. This is to alert you to the other caller waiting to speak to you. To accept a waiting call Press the DOWN button until the display shows Name Announcement. OK Press the OK options button. OK Press the OK options button to switch on or off.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the DOWN navigation button until the display shows Select Services. To withhold your number from being sent Your number appears on the display of the person you call. You can withhold it from the next call. MENU Press the MENU options button. OK Press the DOWN navigation button until the display shows For All Calls. OK Press the DOWN navigation button until the display shows Select Services. OK Press the OK options button.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 OK Press the DOWN navigation button until the display shows Select Services highlighted. Press the OK options button. Press the DOWN navigation button until Cancel Ringback is displayed. OK Press the DOWN navigation button until the display shows For All Calls. You will hear a Network message confirming your divert request. OK Press the OK options button. Press the RED PHONE button until you reach the idle display.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Additional features OK Voice Mail You can set the 1 button as a quick access button to either the answering machine or your voice mail service if you have Call Minder or another network messaging service on your telephone line. To set one-touch access to your messages Press the RED PHONE button until you reach the idle display. To set up quick access to your Voice Mail service when behind a switchboard e.g.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Enter your PIN followed by a hash, e.g. 000000 #. The entire number should look like this: 7000P1234#P000000# OK Press the OK options button. Press the RED PHONE button until you reach the idle display. Note ADDITIONAL FEATURES If you store your security PIN as part of the quick access number, anyone with access to the handset will be able to retrieve your messages.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the DOWN button until the display shows Call Director. OK OK Display shows Call Director Activation. Press the OK options button. Press the DOWN button until the display shows Record Announcement. Display shows Call Director Activation. OK Press the OK options button to switch on or off. The tick indicates that Call Director is switched on. Press and hold the RED PHONE button to return to the idle screen.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the DOWN button until the display shows Play Announcement. OK Press the OK options button. Your announcement will be played back to you. To delete your Call Director announcement MENU Press the MENU options button. ADDITIONAL FEATURES Press the DOWN button until the display shows Base Settings. OK Press the OK options button. Press the DOWN button until the display shows Call Director. OK Press the OK options button.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Handset settings You can choose a range of settings to suit your personal preferences. Press the LEFT or RIGHT navigation button to set the volume level you want. To change the earpiece volume and handsfree volume You can choose from: OK • 3 earpiece volume levels • 5 handsfree loudspeaker volume levels. MENU Press the RED PHONE button until you reach the idle display. Press the MENU options button.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the LEFT or RIGHT navigation button to set the ringer level you want. OK Press the OK options button. Press the DOWN navigation button to select the ringer melody. OK Press the OK options button. To change the display language MENU Press the DOWN navigation button until the display shows Handset Settings. OK Select whether external calls or internal calls: OK HANDSET SETTINGS OK Press the OK options button to confirm and save the settings.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Alarm clock Note You can use your handset as an alarm clock. You must set the date and time before the alarm will work. The alarm will ring daily until the setting is turned off. To set the alarm The alarm will only sound if the handset is in idle mode. The alarm will not sound if the Room Monitor function is being used. To stop the alarm ringing Press the ALARM CLOCK options button.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Appointment call OK Press the OK options button. Display shows < Enter Text >. You can use your handset to remind yourself of an appointment. You can set the time and date of the appointment and enter a name for it. The alarm will ring on the time and date you have set. Enter a name for the appointment, e.g. Dentist, using the keypad letters. OK Press the OK options button. Display shows Entry Saved.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To stop the appointment call alarm ringing To switch off your handset’s beeps and tones When the alarm goes off it sounds like an incoming call and lasts for about 30 seconds. The display will also flash the name of the appointment. OK • Key beeps when you press each button on your handset • Confirmation beeps when you have finished making a setting or action on your handset. • Battery Low warning beep.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To switch auto talk on or off When you receive a call, you can answer it simply by lifting the handset off the base station. This is called auto-talk. When you switch auto-talk off, you answer all calls by pressing the GREEN PHONE button. MENU You can restore a handset to its factory settings. The handset’s Registration, the Directory and the Calls list are not affected. MENU Press the MENU options button.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To switch keyguard on and off OK C You can lock the keypad so that it cannot be used accidentally while carrying it around. Press and hold the # button. When the keyguard is switched on, the display will show the icon. INT Press the INT options button to enter the internal call menu. Press the UP or DOWN navigation button to select the handset you want to change the name or number of.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Enter an available number. If the number is already assigned to another handset you hear a beep. Select another number. If required, press the UP or DOWN navigation button to select another handset and use the keypad to change the number. OK Press the OK options button to confirm. HANDSET SETTINGS Press the RED PHONE button until you reach the idle display. • The handsets are registered to different bases but are both set to Best Base.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Room monitor To use walk and talk To call a handset: When you have switched walk and talk mode on for at least two handsets as shown on page 48: Press the GREEN PHONE button. Display will show Walk and Talk Call to all To answer a call: Press the GREEN PHONE button to take the call. To end a call: Press the RED PHONE button.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To enter an external or internal number for your room monitor call MENU Press the MENU options button. To set the room monitor sensitivity level MENU Press the DOWN navigation button until the display shows Additional Features. Press the DOWN navigation button until the display shows Additional Features. OK Press the OK options button. OK Display shows Room Monitor. OK Press the OK options button.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To switch the room monitor off MENU Press the MENU options button. Display will show Room Monitor off. OK Press the OK options button. To switch the room monitor off from another phone HANDSET SETTINGS When you are called by the room monitor you can switch off the room monitor from that phone. Answer the call. 9wxyz Press the 9 and # button. The room monitor will be switched off. Note The other room monitor functions, e.g.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Base station settings Base station PIN (Personal Identification Number) Your base station PIN has a default setting of 0000 but you may want to change this to prevent unauthorised use of the handset(s). OK Press the RED PHONE button until you reach the idle display. To reset the base BASE SETTINGS If you change your PIN keep a record of the new number by writing it in the space provided on page 9.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 The settings after a reset will be: Calls list deleted Handset names INT 1- INT 6 Dialling mode tone Flash time 100ms Prefix deleted Pause after prefix 3secs SMS provider Pre-set number number switched on SMS incoming and outgoing lists deleted Voice mail deleted Press the RED PHONE button until you reach the idle display. To set repeater mode You can extend the range of your base station by purchasing a BT Diverse repeater.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Setting up and personalising your answering machine You can operate your BT Diverse 5350 answering machine from: • The base unit • The handset • Remotely from any external TouchtoneTM telephone. ANSWERING MACHINE The factory setting for the answering machine is ON, so you can use it as soon as you have charged up your BT Diverse 5350.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Answer Only There is no pre-recorded message for Answer Only so you will need to record your own, remembering to tell your caller that they will not be able to leave a message. See ‘To record your own outgoing message’, opposite. To record your own outgoing message Note The minimum outgoing message length is 4 seconds and the maximum length is 2 minutes and 50 seconds.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 If you want to record a message for Answer Only: OK Press the DOWN button until the display shows Record Announce Only and then press the OK options button. To play your outgoing message MENU Press the Down button until the display shows Voice Mail. The display shows Press “OK” Speak after tone. OK Press the OK options button to confirm you are ready to record your message.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To select the outgoing message your callers will hear MENU Note If you have not recorded an Answer Only outgoing message the display will show Announce only not available! Press the MENU options button. Press the Down button until the display shows Voice Mail. OK Press and hold the RED PHONE button to return to the idle screen. Press the OK options button. Press the DOWN button until the display shows Announcements. OK Press the OK options button.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the DOWN button until the display shows Delete Announcement. If you want to delete the Answer and Record Message: OK Press the OK options button. Answer Delay Answer delay sets the number of times your BT Diverse 5350 will ring before the answering machine picks up a call and starts playing the outgoing message. Or If you want to delete the Answer Only message: Press the DOWN button again to display Delete Announce Only.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To change the answer delay setting MENU Press the MENU options button. Press the DOWN button until the display shows Voice Mail. OK Press the OK options button. Press the DOWN button until the display shows Ring Delay. OK You can specify the time limit your callers have to leave a message. The choices are 30 seconds, 60 seconds, 120 seconds (this is the factory setting) or Maximum (remaining record time).
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Call screening From your base station or handset, you can listen in to a caller leaving their message. This feature can be switched on or off on either the handset or on the base station. The factory setting is on. Press and hold the RED PHONE button to return to the idle screen. Note During a call you can switch off call screening by pressing the RED PHONE button. To use call screening Quick access button setting MENU Press the MENU options button.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Using the BT Diverse 5350 answering machine via the base unit Note If the answering machine is being operated from the handset or it is recording a message, it cannot be operated from the base at the same time. For more advanced functions you will need to refer to the instructions in the section ‘Using the BT Diverse 5350 answering machine via the handset’.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 New message indicator If you have a new message stored on your answering machine, the ANSWERING MACHINE button light on the base will flash to alert you. This will still happen, even when the answering machine is switched off. To adjust the loudspeaker volume during playback – Press the – button to decrease the volume. + Press the + button to increase the volume. To playback messages Play/Stop / Press the /■ button.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Using the BT Diverse 5350 answering machine via the handset Note When you switch the answering machine ON: If the answering machine is being operated from the base or it is recording a message, it cannot be operated from the handset at the same time. The ANSWERING MACHINE button lights up and the available recording time is announced. To switch the answering machine on and off MENU Press the MENU options button.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Playback begins with the first new message. At the start of each message, the number of the message and the day and time the message was received are announced. Note If 2 or more seconds have already been recorded when you take the call, the call will still be displayed as a new message. When all new messages have been played, old messages will follow. New message indicator If there are no new messages, just the old messages will play back.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Press the LEFT or RIGHT button to decrease or increase the volume. MENU ‘Pause’ is announced. Press the DOWN button until the display shows Delete all. To repeat the current message: Press the UP button. OK To skip back to the previous message: Press the UP button twice. Press the MENU options button. Press the OK options button. The display shows Really? OK Press the OK options button. Deleted is displayed and ‘Messages deleted’ is announced.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 OK Press the OK button to stop recording. The display shows Entry Saved and you hear a confirmation tone. Note If you press the RED PHONE button while recording a memo, the recording will be cancelled and the memo will not be saved. To copy a telephone number of a message to the directory During message playback: ANSWERING MACHINE MENU Press the MENU options button. ‘Pause’ is announced.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Display shows Record Word: Select User. OK Press the OK options button. Press the UP/DOWN button to select the User you want (User 1-4). OK Press the OK options button. Press and hold the RED PHONE button to return to the idle screen. To switch the voice prompts on and off Press the MENU options button. Press the DOWN button until the display shows Voice Mail. OK Press the OK options button. Display shows Record Word.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Remote access When you end the call, your answering machine will be switched on. You can operate your answering machine from any external TouchtoneTM phone by phoning your BT Diverse 5350 and entering your base station PIN. Using this code prevents other people from accessing your answering machine functions without your permission.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Using additional handsets and bases Up to six handsets can be registered and operated from the BT Diverse 5350 base station. This allows you to make an internal call between two handsets while a third is making an external call.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Note If all internal numbers have been assigned then the internal number 6 will be re-assigned. You can change the internal handset number if you wish, see page 47. To manually register a BT Diverse 5300 handset to another base station ADDITIONAL HANDSETS If you want to register your handset to another base station you will need to manually register it.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To register BT Diverse 2000/ 3000/4000 series handsets and other makes To de-register a handset INT Providing your handset is GAP (Generic Access Profile) compliant, you can register it to your BT Diverse 5350 base. Place your handset into registration mode according to the instructions in its user guide. Page Note To check that the handset has registered successfully to the base, press the PAGE button, all handsets will ring.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Help Try these solutions to the most common problems. Problem Possible cause Solution Handset not registering. The base is not powered. There are no batteries in the handset. Make sure that the power supply is plugged in at the base and switched on. Make sure that the rechargeable batteries (included) are fitted in the handset correctly. Switch the handset off and then back on again, place the handset on to the base again and leave for approx.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Handset does not ring. The handset ringer may be switched off. Hold down ✱ to switch the ringer back on. The incoming caller’s number is not displayed even though you have Caller Display. The caller’s number has been withheld. Caller has to allow their number to be sent. You keep hearing the error beep (a descending tone). You have pressed the wrong button in a sequence. Check the prompts in the display or refer to instructions in the user guide.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 General information Within the 12-month guarantee period: Guarantee Your BT Diverse 5350 is guaranteed for a period of 12 months from the date of purchase.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Technical information How many telephones can you have on the line? All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line. Switchboard compatibility Generally this telephone may be connected to switchboards. In the event of any difficulties please consult your switchboard Service Provider.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 To set the recall time To switch temporarily from pulse to tone dialling You need only adjust this setting if your switchboard requires a different recall time to the pre-set recall time of 100ms. MENU If you are using pulse dialling with your switchboard but need tone dialling to use certain functions on your BT Diverse 5350 you can switch to tone dialling during the call. Press the MENU options button.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Setting pauses To set the duration of a pause Note If you want to insert a pause into a telephone number you are storing in your directory, start storing the number (see page 17) and where a pause is needed press and hold the RECALL button, the pause is added and stored with the number. To set a pause before dialling R MENU 8 You can set the length of a pause that is inserted after pressing the RECALL button. Press the MENU options button.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Index Additional handset and bases INDEX 69 Alarm clock 43 Answering machine 54 answer and record 54 answer delay 58 answer only 55 call screening 60 on/off 61, 63 memo 65 outgoing messages 54 delete outgoing message 57 message length 59 new message indicator 62, 64 play 62, 64 recording outgoing message 55 remote access 68 using via base 61 using via handset 63 voice activated operation 66 Appointment call 44 Auto talk on/off 46 Base station PIN 52
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Date set 14 Earpiece volume 21 33 33 21 62, 65 57 27 71 75 17 18 20 21 21 21 19 20 22 17 19 19 22 8 Ending calls External calls Extra directory 41 15 15 22 Guarantee 74 47 15 46 41 7 16 72 29 Internal calls Internal number – change 28 47 Keyguard Language change 47 42 Listening in Loudspeaker volume 30 64 Main menu Making calls Melody Memo Message length adjust Music on hold Name a handset 4 15 41 65 59 29 47 On/off answering machine aut
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Playback messages copy telephone number to directory delete delete all new message indicator pause repeat current message play next message skip forward skip backward volume Power connection Preparatory dialling Pulse dialling 62, 64 66 62, 65 62, 65 62, 64 62, 64 62, 65 62, 64 62, 65 62, 65 64 11 15 75 Quick guide display icons handset settings Range warning 8 7 13 53 76 16 27 27 27 27 INDEX Repeater mode – set Recall time Receiving calls Redial c
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2003. Registered Office: 81 Newgate Street, London EC1A 7AJ.
