BT Aqua User Guide Please note the Helpline number has changed to 0871 594 1200* * Calls cost 6 pence plus 10 pence per minute from a BT residential landline. See www.bt.com/pricing for details. Mobile and other providers’ costs may vary.
Section Welcome… to your BT Aqua Digital Cordless Telephone Answering Machine • Wall mountable freedom base – all handsets fully cordless for locating anywhere within range. • 1.4” colour display. • Slide up handset to answer and end calls. • 250 Name and number phonebook . • Copy phonebook entries between other handsets or your mobile phone SIM card. • Screensaver clock display when handset is shut. • Answering machine with 11 minutes digital recording time. • Send and receive text messages.
Section This User Guide provides you with all the information you need to get the most from your phone. Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages. Need help? If you have any problems setting up or using your BT Aqua please call the Helpline on 0870 605 8047, or email bt.helpdesk@suncorptech.com Alternatively, you may find the answer in the ‘Help’ section at the back of this guide.
In this guide Getting started Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Connecting the handset and charger . . . . . . 8 Set date and time manually. . . . . . . . . . . . . . 9 Getting to know your phone Handset buttons. . . . . . . . . . . . . . . . . . . . . . . 10 Standby screen . . . . . . . . . . . . . . . . . . . . . . . . 11 Display icons. . . . . . . . . . . . . . . . . . . . . . . . . . 11 Base . . .
In this guide Base settings Base ringtone . . . . . . . . . . . . . . . . . . . . . . . . . 32 Base ringer volume . . . . . . . . . . . . . . . . . . . . 32 Dialling mode . . . . . . . . . . . . . . . . . . . . . . . . . 33 Ring priority . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Recall mode . . . . . . . . . . . . . . . . . . . . . . . . . . 34 First ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 System PIN . . . . . . . . . . . . . . . . . . . . . . . . . . .
In this guide Switch your answering machine on remotely. . . 57 Play messages . . . . . . . . . . . . . . . . . . . . . . . . 58 Text messaging Subscribe to the text messaging service. . . . 59 Cost of the fixed line service . . . . . . . . . . . . . 59 Send a text message . . . . . . . . . . . . . . . . . . . 60 Receiving and reading text messages. . . . . . 61 Read a new message . . . . . . . . . . . . . . . . . . . 61 Read, forward, delete, view and save numbers of texts in the Inbox. . . . . . . . .
Getting started Location WARNING Do not place your BT Aqua in the bathroom or other humid areas. You need to place your BT Aqua base within 2 metres of the mains power socket and telephone socket so that the cables will reach. Handset range The BT Aqua has a range of 300 metres outdoors when there is a clear line of sight between the base and handset. Any obstruction between the base and handset will reduce the range significantly.
Getting started Plug the large mains power cable into the socket marked on the underside of the base and plug the other end into the mains power wall socket and switch the power on. Connecting the handset and charger If you have purchased a multiple pack, this process will need to be carried out for all handsets and chargers: 1. Plug the small mains power cable into the socket marked on the underside of the charger.
Getting started Date and time Providing you have subscribed to your network’s Caller Display service, the date and time is set automatically for all handsets when you receive your first call. The date and time is recorded with each answering machine message you receive. If you do not have a Caller Display service you can set the date and time manually. Set date and time manually 1. Press Menu and scroll press Select. or to Clock & Alarm then 2. Date & Time is highlighted. Press Select. 3.
Getting to know your phone Handset buttons Option button (left) Press to open the Menu. Press to select options displayed on screen. Redial/Up In standby, press to open and scroll through the Redial list, page 18. In talk mode, press to adjust volume. In menu mode, press to scroll through the options. When storing an entry in the phone book, press and hold to enter a Pause, page 86. Talk/Handsfree In standby mode, press to make and receive calls, page 16.
Getting to know your phone Standby screen Range indicator Flashes when out of range or not registered Charger Battery status Scrolls when charging Handset name/ number Display icons Displayed in standby mode to indicate handset is in range of the base. Flashes if you move out of range. Shows handset battery status. Scrolls when the handset is charging. Answering machine is On. An alarm is set. The keypad is locked. You have answering machine messages. You have SMS text messages.
Getting to know your phone Base (side) Base (top) SIM card tray Insert your mobile phone SIM card here to copy to and from the phonebook. Power / In Use LED On Power on Answering Machine LED On Answer On Flashing In use Incoming call Event such as new SMS text message Flashing New messages Registration / Find handset In standby, press to ring the handset(s), page 19. Press and hold to enter registration mode when registering handsets, page 73.
Getting to know your phone Navigating the menus Option buttons Press to select the option displayed on the screen. Your BT Aqua has an easy to use menu system. Each menu has a list of options, which you can see on the menu map on the following page. Names Menu Options When the handset is switched on and in standby: Up 1. Press Menu to open the main menu. 2. Then use options. or buttons to scroll through the available 3.
Getting to know your phone Menu map Text messaging Write Message Inbox Drafts Outbox Templates Delete Messages Text Settings Answer machine Play Play All Answer On/Off Record Memo Outgoing Message Delete Messages Answer Settings Calls Lists Missed Calls Received Calls Dialled Calls Delete calls Agenda “Event” Add event Show Details Edit Event Send as a Text Delete Event Delete All Events Network Services BT Helpline BT 118500 Divert on Divert off C wait on C wait off C wait check Character map Ke
Getting to know your phone Clock & Alarm Date & Time Alarm Time Format Settings Set Handset Ringtone Ringer Volume Receiver Volume Handset Name Language Wallpaper Menu colour Screensaver Light Timeout Display Contrast Auto Talk Key Beep Redial Length PABX Access Code Set Base Ringtone Ringer Volume Dialling Mode Ring Priority Recall Mode First Ring System PIN Master Reset Registration Register Handset Select Base De-register Names menu From menu in standby: Search Add Entry Copy Phonebook Dialling Codes
Using the phone When you make a call, the In Use light on the base flashes. If the number dialled matches an entry in the phonebook, the name is displayed. Call timer Your handset will automatically time the duration of all external calls. The handset display shows the call duration both during and for a few seconds after your call. During a call, you can open the phonebook by pressing Names. Auto answer If auto answer is set to ON you can just slide open the handset to answer a call.
Using the phone Adjust the earpiece /receiver volume 1. During a call, press or to increase or decrease the volume. The display shows the level. Secrecy 1. During a call, press Secrecy. The display shows Secrecy On and your caller cannot hear you. Secrecy During a call, you can talk to someone nearby without your caller hearing. 2. Press Off to return to your caller. Make a handsfree call 1. Dial the number then press . 2. Press again.
Using the phone Switch to handsfree during a call 1. During a call: press to put the call on the loudspeaker. To switch handsfree off and return the call to the earpiece between, press again. Redial The last 20 telephone numbers called are saved to a redial list. You can then select any of the numbers to redial, delete or copy to the phonebook. Redial numbers can be up to 32 digits long. Redial the last number called 1. Press the last number you called is displayed. 2. Press to dial.
Using the phone To lock the keypad 1. Press and hold . The handset beeps and is displayed. To unlock the keypad: 1. Press Unlock. Display shows Press # to Unlock Keys. 2. Press . Paging/Find handset 1. Press on the base. All handsets registered to the base will ring and display Paging Call. 2. Press on the base again to stop the ringing or, on any handset, press Stop or any button on the handset to stop all handsets ringing. 250 Name and number phonebook Store a name and number 1.
Using the phone Store a name and number If you subscribe to a Caller Display Service and want the name of your caller displayed instead of the number service, enter the full telephone number including the dialling code . You can store multiple entries with the same name but, to prevent unnecessary duplicates, only store the same number once. Entering names Use the keypad letters to enter names, e.g. to store TOM: 5. Scroll or to the ringtone you want and press Select.
Using the phone Search alphabetically Press Edit a name and number 1. Press . 2. Scroll or Or to the entry you want. 3. Press Options and scroll to Edit Entry and press Select. 4. Press Clear to delete characters, use the keypad to enter new ones then press OK. 5. Press Clear to delete digits, use the keypad to enter new ones then press Save. 6. Scroll or to the ringtone you want and press Select to save the entry. 7. Press Back to return to the previous menu level. Press Names.
Using the phone Delete an entry 1. Press . 2. Scroll or to the entry you want. 3. Press Options and scroll Select. to Delete Entry and press 4. Press Yes to confirm or No to cancel. 5. Press Back to return to the previous menu level. Delete entire phonebook 1. Press Names. 2. Scroll or to Delete Phonebook and press Select. 3. Press Yes to confirm or No to cancel. 4. Press Back to return to the previous menu level.
Using the phone 5. Available handsets are displayed. Scroll or to the handset you want and press Select. Copy Phonebook? is prompted on the receiving handset. Press Yes to accept or No to cancel. When completed the display shows 1 Entry Copied. 6. Press Back to return to the previous menu level. Copy the entire phonebook to another handset At the handset you are copying from: 1. Press Names. 2. Scroll to Copy Phonebook and press Select. 3. To Handset is displayed. Press Select. 4.
Using the phone The PIN number will be displayed as asterisks for security reasons. While copying to another handset or SIM card, any other handsets registered to the base can still make and receive phone calls as normal. However, if an incoming call is received, the copying process is cancelled so that the call can taken. Copy an entry to a SIM card 1. Insert the SIM card into the SIM READER slot on the side of the base. 2. Press to open the phonebook list then press Options. 3.
Using the phone 6. Display shows Copying and the name of each entry. When completed the display shows the number of entries. 7. Press Back to return to the previous menu level. Change the dialling code 1. Press Names. 2. Scroll to Dialling Codes and press Select. When copying from a SIM only the first 12 characters of each name are copied and the first 24 digits in a number are copied. 3. Scroll If an entry with a duplicate number is found, the entry will not be copied. 4.
Handset settings You can set different ringtones for external calls and internal calls. Select from 10 handset ringtones. You will hear a sample ring for each one you highlight (if the ringer is not switched off). Handset ringtone 1. Press Menu, scroll to Settings and press Select. 2. Set Handset is highlighted. Press Select. 3. Ringtone is highlighted. Press Select. 4. Press or to highlight External Call or Internal Calls. Press Select to confirm. 5. Scroll or to highlight the ringtone you want.
Handset settings Receiver volume 1. Press Menu, scroll to Settings and press Select. This sets the standard volume level for the handset earpiece. There are 8 levels to choose from. 2. Set Handset is highlighted. Press Select. 3. Scroll to Receiver Volume and press Select. 4. Press or to display the volume level you want. Press Select to confirm. 5. Press Back to return to the previous menu level or close the handset cover to return to standby. Handset name 1.
Handset settings 3. Scroll to Language and press Select. 4. Scroll or to the language you want and press Select. 5. Press Back to return to the previous menu level or close the handset cover to return to standby. Wallpaper 1 Press Menu, scroll to Settings and press Select. 2. Set Handset is highlighted. Press Select. 3. Scroll to Wallpaper and press Select. 4. Scroll or to the Wallpaper you want and press Select. 5.
Handset settings Screensaver If you switch the screensaver on you will need to open the handset in order to see any new event indications. 1. Press Menu, scroll to Settings and press Select. When the screensaver is set to Clock an analogue clock is displayed. The screensaver comes on when the screen backlight switches off in standby mode. To change the backlight timeout setting, see below. 2. Set Handset is highlighted. Press Select. 3. Scroll to Screensaver and press Select. 4.
Handset settings Display contrast 1. Press Menu, scroll to Settings and press Select. 2. Set Handset is highlighted. Press Select. 3. Scroll to Display Contrast and press Select. 4. Scroll or to Low, Medium or High then press Select. 5. Press Back to return to the previous menu level or close the handset cover to return to standby. If you set Auto Talk to ON, when you receive an incoming call you can answer it just by sliding open the handset. You do not need to press . Auto talk 1.
Handset settings 4. Scroll or to Off or On then press Select. 5. Press Back to return to the previous menu level or close the handset cover to return to standby. Redial length 1. Press Menu, scroll to Settings and press Select. 2. Set Handset is highlighted. Press Select. 3. Scroll to Redial Length and press Select. 4. Scroll or to Short or Long then press Select. 5. Press Back to return to the previous menu level or close the handset cover to return to standby. PABX access code 1.
Base settings Select from 5 base ringtones. Base ringtone 1. Press Menu, scroll 2. Scroll to Settings and press Select. to Set Base and press Select. 3. Ringtone is highlighted. Press Select. You will hear a sample ring for each one you highlight (if the ringer is not switched off). 4. Scroll or to highlight the ringtone you want. 5. Press Select to confirm. 6. Press Back to return to the previous menu level or close the handset cover to return to standby.
Base settings Dialling mode 1. Press Menu, scroll to Settings and press Select. 2. Scroll to Set Base and press Select. 3. Scroll to Dialling Mode and press Select. 4. Press or to confirm. Your BT Aqua is pre-set to Tone dialling. You should not normally need to change this setting. The dial mode options are Tone (Time Break/Earth) or Pulse (Earth). to highlight Pulse or Tone then press Select 5. Press Back to return to the previous menu level or close the handset cover to return to standby.
Base settings Recall mode 1. Press Menu, scroll to Settings and press Select. 2. Scroll to Set Base and press Select. 3. Scroll to Recall Mode and press Select. 4. Press or to highlight Timed Break or Earth then press Select to confirm. 5. Press Back to return to the previous menu level or close the handset cover to return to standby. First ring 1.
Base settings System PIN 2. Scroll to Set Base and press Select. The System PIN is used when changing certain settings and registration / deregistration. The default setting is 0000. You can change this to your own preferred number up to 8 digits. 3. Scroll to System PIN and press Select. When you enter a PIN the digits are shown as ****. 1. Press Menu, scroll to Settings and press Select. 4. Enter the old PIN (original setting 0000) and press OK. 5. Enter the new PIN and press OK. 6.
Clock & alarm Date & time If you subscribe to your network’s caller display service, the base sets the date and time for all handsets whenever a call is received. You can manually set the time on an individual handset. 1. Press Menu, scroll to Clock & Alarm and press Select. 2. Date & Time is highlighted, press Select. 3. Enter the date using the format DD/MM/YY and press Save. You can set the time to either 12 or 24 hour format, see page 37. When the alarm is set, the display shows the icon.
Clock & alarm Alarm on /off 1. Press Menu, scroll to Clock & Alarm and press Select. 2. Scroll to Alarm and press Select. 3. Press or to select On or Off and press Select. 4. Press Back to return to the previous menu level. Once an alarm has been set, you can switch the setting on or off. If the alarm was set to Once the will disappear from the screen. If set to On Daily or Mon-Fri the will remain on the screen.
Agenda Add a new event Use your BT Aqua to remind you of details of up to five events such as birthdays, anniversaries or appointments. The entry can be up to 24 characters long. 1. Press Menu, scroll Up to 24 characters can be entered as the subject. 3. Enter the subject and press Save. to Agenda and press Select. 2. If no previous event is stored, Add Event is highlighted press Select. Or If events are already stored, they are listed. Press Options. Add Event is highlighted. Press Select. 4.
Agenda Switch off agenda ring 1. The event is displayed. Press View to stop the alarm and see the details of the event. Or press Back to stop the alarm and return to the standby screen. If no button is pressed, the alarm stops after one minute. Show agenda details 1. Press Menu, scroll to Agenda and press Select. 2. Stored events are displayed. If required, scroll you want and press Options. to the event 3. Scroll to Show Details and press Select.
Agenda 5. Edit the date and time then press Save. 6. Press or to select Silent or Alarm and press Select. If you press Alarm: Scroll or to select Once or Annually and press Select. Scroll or to select when you want to receive the reminder At event time or 30 min before, press Select. Display shows Saved. 7. Press Back to return to the previous menu level or close the handset cover to return to standby. Send agenda as a text message 1. Press Menu, scroll to Agenda and press Select. 2.
Agenda Delete agenda 1. Press Menu, scroll to Agenda and press Select. 2. Stored events are displayed. Scroll and press Options. 3. Scroll to the event you want to Delete Event and press Select. 4. Press Yes to confirm or No to cancel. 5. Press Back to return to the previous menu level or close the handset cover to return to standby. Delete all agendas 1. Press Menu, scroll to Agenda and press Select. 2. Stored events are displayed. Press Options. 3. Scroll to Delete All Events and press Select.
Calls lists IMPORTANT To use Caller Display you must first subscribe to the service from your network provider. A quarterly fee may be payable. For more information on BT Calling Features call BT free on 0800 800 150. Caller Display To ensure the caller's name is displayed, make sure you have stored the full telephone number, including the dialling code in the phonebook.
Calls lists 2. Press Options. Show Details is highlighted. Press Select to see the number, date and time of the call. 3. Press Back to return to the previous menu level or close the handset cover to return to standby. View and dial from a Calls list 1. Press Menu, scroll to Calls Lists and press Select. Missed Calls is highlighted. Scroll or to choose Missed Calls, Received Calls or Dialled Calls. 2. Press Select. You can now scroll or through the list. 3. Press Options. Show Details is highlighted. 4.
Calls lists 3. Scroll See ‘Entering names’ and ‘Writing tips’ on page 20. If you need to edit the number, use Clear to delete any unwanted digits, then enter new ones using the keypad. to Save Number. Press Select. 4. Enter a name then press OK. The number is displayed, press Save. 5. Scroll or to the ringtone you want and press Select. 6. Press Back to return to the previous menu level or close the handset cover to return to standby. See page 59 for more information on text messaging.
Calls lists Delete an entry 1. Press Menu, scroll to Calls Lists then press Select. Missed Calls is highlighted. If required, scroll or to Received or Dialled Calls then press Select. to the entry you want and press Options. 2. Scroll or 3. Scroll to Delete Call. Press Select. 4. Press Back to return to the previous menu level or close the handset cover to return to standby. Delete all entries 1. Press Menu, scroll to Calls List then press Select. Missed Calls is highlighted.
Call Waiting You must subscribe to your network’s Caller Display service for Call Waiting to work. A quarterly fee may be payable. See page 48 – 49 for instructions on how to switch your Call Waiting service on or off. Call Waiting 1. During a call, you hear a soft beep in the earpiece and the display shows the number of the caller or the name if it matches an entry in your phonebook. If these are not available, the display shows Call Waiting. 2.
BT Services 47 By selecting the BT Services menu you can access a range of useful pre-stored numbers and further BT Calling Features. Up to 22 entries are available in the Useful Numbers directory. The spare entries can be handy for storing important services such as the number of your Doctor or Dentist.
BT Services BT 118500 (Directory Enquries) 1. Press Menu then scroll press Select. 2. Scroll to Network Services and to BT 118500. Press Options. 3. Show Details is highlighted. Press Select. 4. Press Dial to call. Call Divert on/off/check Call Divert will divert all incoming calls to another number of your choice. 1. Press Menu then scroll press Select. to Network Services and 2. Scroll to Divert on, Divert off or Divert check. Press Options. 3. Show Details is highlighted. Press Select. 4.
BT Services 2. Scroll to C wait on, C wait off or C wait check. Press Options. 3. Show Details is highlighted. Press Select. 4. Press Dial to call. Listen for confirmation of your instruction or hear the status of your Call Waiting. Call Waiting lets you know if another person is trying to contact you while you are on a call. If a second caller rings you will hear a beep in the handset. Providing you have also subscribed to Caller Display, the screen will show the caller’s details.
BT Services 4. Press Dial to dial the number. 5. Press Back to return to the previous menu level or close the handset cover to return to standby. Delete an entry 1. Press Menu then scroll Select. to Network Services and press 2. Scroll to the entry you want and press Options. 3. Scroll to Delete Entry and press Select. 4. Press Yes to confirm or No to cancel. 5. Press Back to return to the previous menu level or close the handset cover to return to standby. Delete all entries 1.
Answering machine Switch the answering machine on / off 1. Press Menu, scroll Select. 2. Scroll to Answering Machine and press to Answer On/Off and press Select. 3. Scroll or to highlight On or Off and press Select. When switched on the handset display shows in idle. 51 Your BT Aqua can digitally record up to 11 minutes of messages or up to 59 messages. Each message can last up to a maximum of 3 minutes. As well as recording incoming messages, you can record memos for other users.
Answering machine Answer delay sets the number of times your BT Aqua will ring before the answer machine picks up your call and starts playing the outgoing message. You can change this setting to between 2–9 rings or Time Saver. The default setting is 6 rings. For information on Time Saver, see Switch your answering machine on remotely, page 58. 4. Scroll or to highlight On or Off and press Select. 5. Press Back to return to standby.
Answering machine 4. Scroll or to Answer & Record or Answer Only and press Select. 5. The display shows Please speak after the tone. 6. After the tone, speak your message clearly into the handset then press Save to end recording. 7. Your outgoing message is played back. If you want to delete it, press Delete during playback. If you press Save or wait for the message to play back, it will be saved. Check or delete your outgoing message 1. Press Menu, scroll press Select. to Answering Machine and 2.
Answering machine Choose which outgoing message you want played to callers. Select outgoing message mode 1. Press Menu, scroll Select. 2. Scroll to Answering Machine and press to Answer Settings and press Select. 3. Answer Mode is highlighted, press Select. 4. Scroll or to Answer & Record or Answer Only and press Select. 5. If there is a personal OGM saved, press or to Default OGM or Personal OGM and press Select. Your selection is confirmed.
Answering machine Delete during playback. If you press Save or wait for the message to play back, it will be saved. 6. Press Back to return to the previous menu level. Call screening 1. When your BT Aqua rings, wait for the answering machine to take the call. When the caller begins leaving a message, the display shows Recording. Press Screen to hear the caller. 2. To interrupt and speak to the caller directly, press Talk.
Answering machine Keyboard shortcuts During playback: To pause To resume To repeat message During playback press Options then scroll or to: Pause, Repeat Message, Skip Forward, Skip Backward, Delete. 4. Press Select to choose the highlighted option. At the end of playback, press Back to return to the previous menu level. To play previous message To delete current message To play next message Answering Machine messages that are not deleted are automatically saved.
Answering machine 2. Scroll to Answer Settings and press Select. 3. Scroll or to Remote Access and press Select. 4. Scroll or to highlight On or Off and press Select. 5. Press Back to return to standby. Change the remote access PIN 1. Press Menu, scroll press Select. to Answering Machine and 2. Scroll to Answer Settings and press Select. 3. Scroll or IMPORTANT You should change the security PIN from the original setting of 0000.
Answering machine Time saver When you ring in to access your messages remotely, if your answering machine is set to time saver and you have new messages it will answer after 2 rings, if you do not have any new messages, it will answer after 6 rings. This means you can hang up after 3 rings knowing you have no new messages, saving you time and the cost of the call. You cannot use this feature if you have BT Answer 1571 or Call Minder active as the call will be intercepted before the 20 rings.
Text messaging Welcome to the BT text messaging Service on your BT Aqua. Your BT Aqua can send and receive text messages from participating mobile networks and compatible landline telephones in the UK. The fixed line text service is provided under BT’s terms and conditions for telephone service. These can be found by visiting the BT.com website at: http://www.bt.com/terms/tor.
Text messaging Writing tips Press Clear to delete incorrect characters. Use or to move the cursor through the text, if you want to insert/delete text. Upper & lower case Press to switch between upper case ABC, lower case abc letters and numbers. Maximum number of characters in a text message is 160. The display shows a character countdown from 160 down to 0 (Unless message size is set to 612 characters). Send a text message 1. Press . Or Press Menu, Text Messaging is displayed, press Select. 2.
Text messaging then press Insert. Insert Template Press Select. The list of templates is displayed. Press or to highlight the Template you want then press Insert. 4. When sending a message, the display shows Sending Message then Message Sent. Standard text entry With standard text entry you can enter a word by pressing each letter button a number of times to display the character you want on the screen. For example, to write the word “Hello”, press twice, twice, three times, three times and three times.
Text messaging Templates There are three pre-set templates Please call I’ll be there at What time will you be home? You can edit the templates, up to a maximum of 32 characters. Receiving a call while writing a text If you are writing a text and you receive a call the text will be lost. Sent texts are stored in the Outbox Your BT Aqua’s outbox is like a redial list. It holds a copies of up to 5 sent messages. When the Outbox is full, a new message replace the oldest.
Text messaging Message Details You can see who sent the message and then call them. Press Select the sender’s number is displayed. Press Dial if you want to call the number. Use Number To call the sender, press Select. The display shows Call. Press Select to call the sender OR to save the number, scroll to Save and press Select. Enter a name and press OK, edit the number if required then press Save. Scroll or to the ringtone and press Select. The number is saved in the phonebook. Delete Press Select.
Text messaging Send Press Select to send the message. Enter the phone number or press Search to open the phonebook then scroll to the number you want and press Select. Press Send. Save Press Select to save the message in the Drafts folder. Insert Symbol Press Select. The symbol table is displayed. Press or to highlight the symbol you want then press Insert. Insert Emoticon Press Select. The Emoticon table is displayed. Press or to highlight the Emoticon you want then press Insert.
Text messaging 3. Press Options and scroll or to: Forward Press Select. The message is displayed. Press Options. Display highlights Send. Press Select and enter the number or press Search to search the phonebook. When the number is entered, press Send. Delete Press Select then press Yes to confirm or No to cancel. 5. Press to return to standby. Edit templates Edit templates There are three pre-set templates 1. Press Menu, Text Messaging is displayed.
Text messaging Selecting All messages will delete all messages stored in your Inbox, Outbox and Drafts box. Deleting texts 1. Press Menu, Text Messaging is displayed. Press Select scroll to Delete Messages and press Select. 2. Scroll or to Inbox, Drafts, Outbox or All Messages and press Select. 3. Press Yes to confirm or No to cancel. 4. Press Back to return to standby.
Text messaging 3. Scroll or to Receive Centres or Send Centre and press Select. 4. Scroll or to Centre 1 or Centre 2 and press Select. 5. Enter the number for the centre and press Save. 6. Press Back to return to the previous menu level. To return to standby, close the cover or press . Set send centre 1. Press Menu, Text Messaging is displayed. Press Select. Scroll or to Text Settings and press Select. 2. Service Centres is highlighted press Select. 3. Press Select again to choose Set Send Centre.
Text messaging 4. Press Back to return to the previous menu level. A standard text message is 160 characters long. You can set a message to be up to 612 characters and the message will be sent as up to 4 linked messages each up to 160 characters long. Set message size 1. Press Menu, Text Messaging is displayed. Press Select. Scroll to Text Settings and press Select. 2. Scroll to Message Size and press Select. 3. Scroll or to highlight 160 or 612 characters, then press Select. 4.
Text messaging Add a user mailbox 1. Press Menu, Text messaging is displayed. Press Select. Scroll to Text Settings and press Select. 2. Scroll to Users and press Select. 3. User 1 is highlighted. Scroll or to select another User. 4. Press Options. Edit is highlighted. Press Select. 5. Enter the user name (up to 8 characters) and press Save. 6. Use the single digit mailbox number displayed or enter your own single digit mailbox number then press Save.
Text messaging 3. Scroll to the mailbox you want and press Select. 4. Enter the mailbox 4-digit PIN and press OK. 5. Scroll or to the message you want and press Read. Or 1. If you have previously pressed Back, the display shows . 2. Press Menu, the text icon is displayed. Press Select. Mailboxes with new messages are marked with blue dots. 3. Scroll to the mailbox you want and press Select. 4. Enter the mailbox 4-digit PIN and press OK. 5. Scroll to Inbox and press Select. 6.
Text messaging 6. Edit is highlighted, press Select. 7. Enter the current mailbox PIN and press Select. 8. Enter the new name and press Save. 9. Enter the new one-digit mailbox number and press Save. 10. Enter the new 4-digit mailbox password and press Save. 11. Re-enter new 4-digit the password and press Save. 12. Press Back to return to the previous menu level or close the handset to return to standby. Delete a user mailbox 1. Press Menu, Text Messaging is displayed. Press Select.
Text messaging 9. Press Back to return to the previous menu level or close the handset to return to standby. Set common mailbox sub address The default sub-address setting is 9. 1. Press Menu, Text Messaging is displayed. Press Select. 2. Scroll or to Text Settings and press Select. 3. Scroll to Mailbox Number and press Select. 4. Enter the single digit mailbox number you want and press Save. If you enter a number already in use, you hear an error beep. Enter a different number. 5.
Using additional handsets You can use up to five BT Aqua additional handsets with your BT Aqua base to extend your phone system without needing to install extension sockets for each new phone. Your BT Aqua handset can also be registered to up to 3 other bases. You can then select the base you would prefer to use. If you have purchased a BT Aqua multiple pack any additional handsets come pre-registered to the base.
Using additional handsets Default PIN code = 0000 2. Register Handset is highlighted. Press Select. If registration is not successful first time, please repeat the process again incase the base registration period ran out of time. 3. Bases are displayed. If necessary, scroll or to a new base you wish to register your BT Aqua handset to and press Select. If there are already 5 handsets registered to the base, the registration will fail.
Using additional handsets De-register a handset 1. Press Menu, scroll Select. 2. Scroll or to Registration and press Use one handset to de-register another. You cannot de-register the handset you are using. to De-register and press Select. 3. Enter the system PIN and press OK. 4. Scroll or to the handset you want to de-register and press Select. Default PIN code = 0000 5. Press Yes to confirm or No to cancel. The display confirms deregistration. 6.
Using additional handsets Transfer a call You can transfer an external call to another handset registered to the base. During your call: 1. Press If the other handset does not answer, press End to return to your original caller. then the handset number (1-5) you want. 2. Press OK to dial or press End to cancel the calls request and return to the caller. 3. When the other handset answers you can announce the caller. 4. Press to complete the transfer or and forth between both callers.
Help Phone does not work • Have you installed the batteries correctly? • Check that the mains power is correctly connected. No dial tone • Is the telephone cord of the base plugged into the phone socket? • Check that the mains power is correctly connected to the base and to the handset charger(s). • Only use the telephone cord supplied with the phone. Cannot dial out or receive calls • Check that the mains power is correctly connected. • The batteries may need recharging.
Help No display • The batteries may be flat, dead or incorrectly inserted. Recharge or replace the batteries. icon flashes • • • • Is the handset registered correctly to the base, see page 73. Check that the mains power is correctly connected. Check that the handset is within range of the base. The batteries are low, place the handset on the base/charger to recharge. icon not scrolling • Try cleaning the charging contacts. • Check that the mains power is correctly connected.
Help Cannot access your messages from another phone • Have you changed the remote access security PIN code? See page 57. Always keep a note of the new PIN code in a safe place. No Caller Display number/name displayed • Have you subscribed to a Caller Display service from your network provider, see page 42. • The caller may have withheld their number. • An exact name/number match was not found in your directory. Check that you have stored the full STD dialling code.
Help Buzzing noise on my phone or on other electrical equipment nearby • Sometimes your BT Aqua can interfere with other electrical equipment if it is placed too close. It is recommended that you place your BT Aqua at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference. Customer Helpline If you are still experiencing difficulties please call the BT Aqua Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com.
Help Cannot receive text • You will not be able to receive text messages until you have first sent a message. The first message sent registers you with the text service. • More than one text messaging product is plugged into the line. Remove other products. • Check service centre number is correct. • Ensure you have subscribed to a Caller Display service and that it is active. You can check this by noting if your phone displays your caller’s number when you receive an incoming call.
Help General sales enquiries • BT Residential lines – call 150. BT Business lines – call 152. • For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business). • Additional handsets are available from the Helpdesk on 0870 605 8047. Billing enquiries • Refer to the telephone number shown on your telephone bill.
Help If you are sending a message from a fixed line phone to another fixed line phone Forces a message you send to be delivered as a voice text even though the recipient may have a text enabled phone and usually receives written text. This command is inserted at the start of the message and applies only to that message, e.g. ‘Hello I will be home late’. You keep hearing an error beep • You have pressed the wrong button in a sequence.
General information IMPORTANT This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. Safety information • Only use the power supply suitable for the BT Aqua range. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone.
General information Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life.
General information Returning your phone Declaration of Conformance If the Helpline is unable to remedy your problem they will ask you to return the product. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries. (Please note that we cannot take responsibility for goods damaged in transit). Please obtain and keep proof of posting from the Post Office.
Wall mounting template 87 Wall mounting Important Wall plug Screw Before you wall-mount your BT Aqua, check that you are not drilling into any hidden wiring. Before you drill, make sure the power and telephone line cables will reach the sockets. Wall XXmm 1. Use the template to mark the drilling locations and drill two holes in the wall 6cm apart horizontally using an 8mm drill bit. 2.
Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2007. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Designed and produced by The Art & Design Partnership Ltd.
