User Guide BT Aura 1500 Home Phone With Answering Machine
Important – please read first • Only use the line cord, power supply and rechargeable batteries supplied with your phone. • Make sure that the power supply is connected to a known working socket. • Connect your phone to the power supply and allow the batteries to charge for 24 hours before connecting the line cord to your telephone socket.
Check box contents 3 Telephone line cord (pre-installed) Handset Base Mains power adaptor (item code 048611) 2x AAA Ni-MH 750mAh rechargeable batteries (already in handset) Contents for each additional handset (multipacks only) Handset Charger Mains power adaptor (item code 048610) 2x AAA Ni-MH 750mAh rechargeable batteries (already in handset) Important Only use the mains power adaptors, cables and rechargeable batteries supplied in this box or this product might not work.
Quick set-up guide Where to put your phone • Place the base within 3 metres of a mains power socket and 2 metres of a phone socket so the cables will reach. • Make sure it’s at least a metre away from other electrical appliances to avoid interference. • Don’t place the phone or base in a bathroom or other humid area. • The product works by sending radio signals between the handset and base. The strength of the signal depends on where you position the base.
Quick set-up guide 2 Charge 1. Activate the batteries by pulling the plastic tab away from the back of the handset. Rechargeable batteries already fitted Remove this tab and charge batteries for 24 hours before use. 2. Place the handset on the base to charge. 3. After 24 hours, plug the phone line cord into the phone wall socket. Talk/Standby time Under ideal conditions, the handset batteries should give up to 15 hours talk time or 150 hours standby on a single charge.
Quick set-up guide Battery performance • To keep the batteries in the best condition, leave the handset off the base for a few hours at a time. • Running the batteries right down at least once a week will help them last as long as possible. • After charging your handset for the first time, subsequent charging time for the batteries is approximately 6–8 hours. • The charge capacity of rechargeable batteries will go down over time, which will reduce the talk and standby time.
Quick Quick set-up set-up guide guide 3 Go! Your BT Aura 1500 is now ready for you to use • For help setting the date and time, go to page 35. • For instructions on making a call, go to page 18. Using your BT Aura 1500 on a broadband line? If so, you need to fit an ADSL microfilter between the phone line cord and the phone socket. You can get BT ADSL microfilters from www.bt.com/shop • For help personalising your phone’s settings, go to page 35.
In this guide Getting to know your phone Handset buttons...............................12 Redial a number...............................21 Handset display / display icons..........14 Store a number from the redial list to your contacts................................22 Base.................................................15 Delete a number from the redial list...22 Finding your way around your phone.16 Delete the entire redial list.................22 Menu map......................................
In this guide Speed dial........................................29 Main menu display format.................36 Copy a contact entry to a speed dial button.......................................29 Handset name..................................37 Wallpaper.........................................37 Delete a speed dial entry...................30 Screensaver......................................37 Edit a speed dial entry.......................31 LCD backlight...................................
In this guide Dial from the Calls list........................45 Answering machine Copy a Calls list number to your contacts...................................45 Using the answering machine from the handset......................................51 Delete an entry in the Calls list...........45 Switching the answering machine on or off...........................................51 Delete entire Calls list........................46 Calls list type....................................
In this guide Message playback using the handset.57 General information Delete all old messages.....................58 Safety information............................68 Using the answering machine at the base...........................................58 Cleaning...........................................69 Environmental..................................69 Switching on or off...........................58 Product disposal instructions.............69 Playing back messages......................
Getting to know your phone Handset buttons (Up) Redial In standby, press to open and scroll through the Redial list, see page 21. In talk mode, press to increase the earpiece volume. In menu mode, press to scroll up through the options. Left option button Press to open the option displayed on the screen. In answering machine mode, deletes the current message. OK Press to accept current selection.
Getting to know your phone Right option button In standby, press to enter the Contacts menu. In sub-menus, press to open the option displayed on the screen. In answering machine mode, stops message playback. End call / on or off Press to end a call. In standby, press and hold to switch the handset on or off, see page 18. When off the base (or charger), press once to dim the LCD backlight, press again to turn off, press again to turn on. In menu mode, press to return to standby.
Getting to know your phone Handset display Handset name and number Number of missed calls received Number of answering machine messages received Time Date Handset display icons Shows handset battery status. More bars means more charge. Scrolls when the handset is charging. Empty frame flashes when it needs recharging. Shows signal strength. More bars mean better signal. Flashing – to warn you are moving out of range. Off – out of range or cannot connect to the base selected. On – during a call.
Getting to know your phone Base Answer On/Off Press to turn the answering machine on or off. VolDecrease speaker volume during message playback. Find Press to ring all registered handsets, helpful for finding a missing handset, see page 24. Decrease base ringer volume. Also used during the registration process, see page 61. Vol+ Increase speaker volume during message playback. Delete Press once to delete the message during playback. In idle mode press and hold to delete all old messages.
Getting to know your phone Finding your way around your phone Your BT Aura 1500 has an easy to use menu system. Each menu has a list of options, which you can see on the menu map opposite. When the handset is switched on and in standby: 1. Press the Menu option button to open the main menu. 2. Use , , or buttons to scroll through and highlight the available options. 3. When the menu you want is highlighted, press the OK option button to select or the Back button to return to the previous screen.
Getting to know your phone Menu Map Contacts If empty: New Entry Capacity If entries: Entries listed alphabetically Alarm clock Alarm 1 Alarm 2 Alarm 3 Alarm 4 Alarm 5 Answer machine Play Messages Delete Old Msgs Answer On/Off OGM Voice Outgoing Message Record Memo Answer Settings Settings Date & Time Display Handset Base Sound Handset Ringer Base Ringer Advisory Tones BT Services Helpdesk BT118500 Diverts Call Waiting Anon Call Rej Ringback Reminder Call If you nee
Using the phone Switching the handset on or off To switch off 1. Press and hold . You will be prompted to switch off handset. Press Yes to switch the handset off. When you make a call, the light on the base flashes. Call timer Your handset will automatically time your outgoing calls. The handset shows the length of time both during and for a few seconds after your call. Out of range warning When the handset is out of range of the base, the icon flashes.
Using the phone If you don’t have a Caller Display service, the screen shows External call. 1. Press to accept the call. Auto answer If auto answer’s set to ON you can answer a call by lifting the handset off the base. Call Waiting If you’ve got a Call Waiting service and it is switched on, your BT Aura 1500 will alert you to a second incoming call if you’re already engaged on an external call.
Using the phone Mute During a call, you can talk to someone nearby without your caller hearing. 1. During a call, press Mute. The display shows Mute On and your caller can’t hear you. 2. Press Mute Off to return to your caller. Handsfree Handsfree lets you talk to your caller without holding the handset and means that other people in the room can listen to your conversation over the loudspeaker. During a handsfree call, press or to change the loudspeaker volume. Making a handsfree call 1.
Using the phone Switching to handsfree during a call 1. During a call, press to put the call on the loudspeaker. To switch handsfree off and return the call to the earpiece, press again. Redial list Up to the last 20 telephone numbers called are saved in the redial list. Once 20 numbers are stored and another number is entered, the oldest number in the list is deleted. You can choose any of the numbers in the redial list to call, delete or store in your contacts.
Using the phone For help with entering names, see page 25. If you make a mistake when naming storing a number from the redial list, press Clear. Store a number from the redial list to your contacts . Scroll to highlight the number you 1. Press want and press Option. 2. Scroll to highlight Store Number and press OK. 3. Enter the name for the contact using the keypad and Saved and the press Save. The display will show entry will now be saved in your contact lists. Delete a number from the redial list 1.
Using the phone Voicemail (BT 1571) 1. If you have subscribed to the BT Answer 1571 to listen to service you can press and hold your messages. The icon is displayed if a voicemail message has been recieved. Keypad lock You can lock the keypad so that it can’t be used accidentally while you’re carrying it around. To lock the keypad 1. Press and hold until Keypad Locked is briefly displayed before returning to standby, with the icon displayed. To unlock the keypad: 1.
Using the phone Handset ringer on/off 1. Press and hold to turn the handset ringer on or off. If you switch the ringer off, the icon will be displayed. If you get an incoming call while you’re paging a handset, the incoming call takes priority. Paging calls can’t be answered by a handset. Finding a handset (Paging) You can ring a handset to help find it. 1. Press on the base. All handsets registered to the base will ring and the screen will show Paging for up to 30 seconds.
Contacts 1. 2. 3. 4. 5. You can store up to 250 names and numbers in your list of contacts. Names can be up to 16 characters long and numbers up to 24 digits. You must store a name and number in order to save a contact. Store a name and number From standby, press Names. New Entry is highlighted, press OK. Enter the new contact name (see note opposite for . help). Press Number is displayed. Enter the number. Press . Group is displayed.
Contacts 1. 2. 3. 4. Searching alphabetically Press the relevant keypad button, e.g. for the entries beginning with T press once then scroll or through the entries. 1. 2. 3. 4. View an entry Press Names. The first entry is displayed. Scroll or to the entry you want. Press Option and scroll to View Entry. Press Select to view the details. View contacts capacity Press Names. The first entry is displayed. Scroll to any entry. Press Option and scroll to Capacity. Press OK to view the number of entries, e.
Contacts Edit an entry 1. Press Names. Scroll or to the entry you want. to Edit Entry and press 2. Press Option and scroll OK. 3. Name is displayed. Use the keypad to amend and press OK. 4. Number is displayed. Use the keypad to amend and press OK. 5. Group is displayed. Press or to select a group and press OK. 1. 2. 3. 4. When editing a name or number, press Clear to delete characters and digits. Delete an entry Press Names. Scroll or to the entry you want. to Delete Entry.
Contacts Delete all entries 1. Press Names. Scroll to any entry and press Option. 2. Scroll to Delete All and press OK. 3. Display shows Delete Whole Contacts? 4. Press Yes to confirm deletion or No to cancel. Call group names cannot exceed 10 characters. You can set different ringtones for each call group so you will know when someone from a certain call group is phoning you. Edit a call group name 1. Press Names. Scroll to any entry and press Option. 2. Scroll to Edit Call Group and press OK. 3.
Contacts 1. 2. 3. 4. Set an emoticon Press Names. Scroll to any entry and press Option. Scroll to Edit Call Group and press OK. Scroll to Set Picture and press OK. Press or to choose an emoticon and press OK to save. Speed dial You can allocate a name and number from the phonebook to each of the Speed dial buttons . Then you can simply press and hold the to Speed dial button to automatically dial the number stored under it.
Contacts 3. If a name and number is already allocated to the Speed dial button you have chosen they will be displayed. To re-use this Speed dial button see, “Edit a Speed dial entry”, on page 31. 4. If the Speed dial is empty No number is displayed and then the screen shows all your contacts. Scroll or to the entry you want to select and press OK to save. 1. 2. 3. 4. Delete a Speed dial entry Press Names. Press Option and scroll or to Speed Dial and press OK.
Contacts Edit a Speed dial entry 1. Press Names. Press Option and scroll or to Speed Dial and press OK. 2. Scroll or to the Speed Dial button you want to edit and press OK. 3. The name and number is displayed, press Option and Edit is displayed. 4. Press OK to confirm, and then scroll or to the entry in your contacts you want and press OK to save. 5. This new name and number from your contacts will replace the old name and number for this Speed dial button. Dial a Speed dial entry to 1.
Sound Choose from 20 polyphonic and 5 standard ringer melodies. Important Changing the handset ringer melody will only change the ringer melody you hear when callers stored under No Group in your contacts or callers whose numbers are not stored in your contacts call you. To change the ringer melody for callers stored under different call groups, see page 28 or for more information on call groups, see the notes on page 25. Handset ringer melody for external calls 1. Press Menu, scroll to and press OK.
Sound 1. 2. 3. 4. 1. 2. 3. 4. Setting the ringer volume Press Menu, scroll to and press OK. Handset Ringer is highlighted. Press OK. Scroll to Volume. Press OK and you’ll see the current setting. Scroll or to select the volume level 1-5 or off Saved will and press OK to save your choice. be shown. Setting quiet mode When quiet mode is enabled, regardless of the base and handset ringer settings, when there is an incoming call, the handset will beep once. Press Menu, scroll to and press OK.
Sound Your handset can give a key beep to each button press. It can also give a tone to confirm a successful action such as storing a new phonebook entry. You can switch these tones on or off individually. You can choose from fifteen base ringtones. There are five standard ringtones and 10 polyphonic ringtones. Handset tones on/off 1. Press Menu, scroll to and press OK. 2. Handset Ringer is highlighted. Scroll to Advisory Tones. Press OK. 3.
Settings Handset settings 1. 2. 3. 4. 5. 6. 7. 8. Set the date and time format Press Menu, scroll to and press OK. Date & Time is highlighted, press OK. Time/Date Format will be highlighted. Press OK. Time Format will be highlighted. Press OK and use the or buttons to choose 12 or 24 Hour display. saved will be displayed and you’ll Press OK and be taken back to the Time/Date screen. to Date Format and press OK. Scroll Use the or buttons to choose the date format either DD.MM.YY or MM.DD.YY and press OK.
Settings There are 8 brightness levels to choose from. Level 1 is the darkest and level 8 is the brightest. There are 4 colour schemes to choose from. The default setting is Scheme 1. If you change the display format to Single Item it will change the format of the main menu screen. Instead of all icons displayed on one screen, they will be saved as one icon per screen. So you will need to scroll through the menu screen by screen using the and buttons. 1. 2. 3. 4. 1. 2. 3. 4. 1. 2. 3. 4.
Settings 1. 2. 3. 4. 5. 1. 2. 3. 4. 1. 2. 3. 4. Handset name Press Menu and scroll to and press OK. Scroll to Display and press OK. Scroll to Handset Name and press OK. Press Clear to remove the current name. Use the keypad to enter a new name and press Done. Saved will be shown. Wallpaper Press Menu and scroll to and press OK. Scroll to Display and press OK. Scroll to Wallpaper and press OK. Use the or buttons to choose the wallpaper you Saved will want or Off and press OK. be displayed.
Settings You can use the Select base feature if you have registered your handset to more than one base. You can register your handset to up to 4 bases. If auto answer’s set to On you can answer a call by lifting the handset off the base. If auto answer’s set to Off, you’ll need to lift the handset off the base and press too. Auto answer On is the default setting. 1. 2. 3. 4. LCD backlight Press Menu and scroll to and press OK. Scroll to Display and press OK. Scroll to LCD Backlight and press OK.
Settings 1. 2. 3. 4. 5. 1. 2. 3. 4. Reset handset Press Menu and scroll to and press OK. Scroll to Handset and press OK. Scroll to Reset handset and press OK. Enter the 4 digit system PIN (default 0000) and press OK. Press Yes to confirm. Saved will be shown. Handset ring for priority Press Menu, scroll to . Press OK. Scroll to Base. Press OK. Scroll to Ring Priority. Press OK. All is highlighted. Press OK for all handsets to ring together. Or Scroll or to select the handset you want to ring first.
Settings The System PIN is used when changing certain settings and registration / deregistration. The default setting is 0000. You can change this to your own preferred 4-digit number. If you make a mistake, press Clear to delete. 1. 2. 3. 4. 5. 6. Change system PIN Press Menu and scroll to and press OK. Scroll to Base and press OK. Scroll to Change System PIN and press OK. Enter the old 4 digit PIN (default=0000) and press OK. Enter the new 4 digit PIN and press OK.
Settings 1. 2. 3. 4. 5. Reset base Press Menu and scroll to and press OK. Scroll to Base and press OK. Scroll to Reset base and press OK. Enter the 4 digit system PIN (default=0000) and press OK. Press Yes to confirm the change. Saved will be shown. If you reset the base it will return to its factory settings. If you need some help, call us on 0800 218 2182* or go to www.bt.
Alarm clock You can set up to five alarms, each with its own melody. You can set a different frequency for each alarm: Once, daily, Monday-Friday, Monday to Saturday and Saturday to Sunday. You must set the alarm activation to On for the alarm to ring. You can select melody 1-15 for the alarm ringtone. Once you’ve set the date and time on your phone you can set up alarms. If you haven’t got Caller Display and didn’t set the date and time when you first set up your phone, see page 35.
Alarm clock Stopping the alarm when it rings When the alarm rings, both the alarm icon and Alarm will flash in the display. Press any button to turn off the alarm even if the keypad is locked. If an alarm is reached during a call, the alarm icon will flash but the ring will be disabled. If you need some help, call us on 0800 218 2182* or go to www.bt.
Calls lists You’ll need to sign up for your network provider’s Caller Display service for this feature to work. You might have to pay a fee. For more information on BT Calling Features, call BT free on 0800 800 150. To make sure the caller’s name is displayed, make sure you’ve stored the full telephone number in your contacts, including the dialling code. You can store more than one number for the same caller.
Calls lists Dial from the Calls list 1. Press . 2. Scroll to the entry you want and press Option. 3. Scroll to Call Number and press OK to call the number. 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. Copy a Calls list number to your contacts Press . Scroll to the entry you want and press Option. Scroll to Store Number and press OK. Enter the new contact’s name using the keypad and press Save. The number will be displayed, edit if necessary and Saved will be shown. press OK.
Calls lists 1. 2. 3. 4. Delete entire calls list Press . Scroll to any entry and press Option. Scroll to Delete All and press OK. Press Yes to delete all entries. Saved will be shown. Calls List Type All Calls will list answered and missed calls in the Calls list. Missed Calls will only list unanswered calls. Calls list type 1. Press . 2. Press Option and scroll to Settings and press OK. 3. Calls List Type is displayed, press or to choose either All Calls or Missed Calls and press OK. will be shown.
BT Services 47 You can easily call a range of useful pre-stored numbers and BT Calling Features through the BT Services menu. There are 2 empty entries in the menu where you can enter your own numbers if you wish. Pre-stored BT Services numbers BT Helpdesk BT 118500 Diverts Call Waiting Anonymous Call Rej Ringback Reminder call Empty Empty Calling the BT Aura 1500 helpdesk 1. Press Menu, scroll to and press OK. 2. Helpdesk will be highlighted. Press to call.
BT Services Call Divert will divert all incoming calls to another number of your choice. Call waiting lets you know if another person is trying to contact you while you’re on a call. If a second caller rings you will hear a beep in the handset. If you’ve also subscribed to Caller Display, the screen will show the caller’s details. Using Call divert 1. Press Menu, scroll to and press OK. 2. Scroll to Diverts and press OK. 3.
BT Services Using Anonymous call reject 1. Press Menu, scroll to and press OK. 2. Scroll to Anon Call Rej and press OK. 3. Scroll to choose either Setup, Check or Cancel and press to call. Follow the spoken instructions, or listen for confirmation/status of your instructions. Using Ring back 1. Press Menu, scroll to and press OK. 2. Scroll to Ring back and press OK. 3. Scroll to choose either Setup, Check or Cancel and press to call.
BT Services To reset the BT Services numbers back to the pre-stored numbers you can reset the handset to it’s original factory default settings, see page 39. View/ edit a BT Services number 1. Press Menu. Scroll to and press OK. 2. Scroll to highlight the entry you want and press OK (or if you’ve chosen Helpdesk or BT 118500, press Option). 3. View Entry is highlighted, press OK to view the to highlight Edit Entry and number or scroll press OK. 4.
Answering machine Your BT Aura 1500 can digitally record up to 60 minutes of messages. You can operate your answering machine from: • the handset. • the base. • remotely, from any other Touchtone™ telephone, see page 59. Your BT Aura 1500 comes with two pre-recorded outgoing messages, one that allows callers to leave a message and one that simply answers the call. And you can record your own message. Using the answering machine from the handset Switching the answering machine on or off 1.
Answering machine Answer and record The pre-set Answer and Record outgoing message, that allows your caller to leave a message, is “Hello, your call cannot be taken at the moment, so please leave your message after the tone”. Outgoing messages Your Answer and Record outgoing message can be up to 1 minute long and will replace the pre-recorded message. Recording your own outgoing message . Press OK. Press Menu and scroll to Scroll to Outgoing Message and press OK.
Answering machine 4. Scroll or to choose Answer & Record or Answer Only press OK to listen. 5. To delete the message, press Delete when it is playing. Select male or female outgoing message voice If you want to use the pre-recorded outgoing message, you can choose either the male or female voice. The default setting is female. . Press OK. 1. Press Menu and scroll to 2. Scroll to OGM Voice and press OK. 3. Scroll or choose either Female or Male and press OK. Saved will be shown. 1. 2. 3. 4.
Answering machine Answer settings 1. 2. 3. 4. Time saver When you ring in to access your messages remotely, if your answering machine is set to time saver and you have new messages it will answer after 10 seconds, if you do not have any new messages, it will answer after 20 seconds. This means you can hang up knowing you have no new messages, saving you time and the cost of the call. For compatibility with BT 1571 (or another voicemail service) do not set the ring delay to more than 6 rings. 1. 2. 3.
Answering machine 1. 2. 3. 4. Setting the recording time for messages Press Menu and scroll to . Press OK. Scroll to Answer Settings and press OK. Scroll to Recording Time and press OK. Use or buttons to set the recording time and Saved will be shown and the press OK buttons. screen will return to the previous menu. Recording time The maximum message time can be 30 seconds, 1 minute, 2 minutes or unlimited.
Answering machine When your BT Aura 1500 rings, wait for the answer machine to take the call. When the caller begins leaving a message, the display shows Screening? If you want to talk to the caller, press to take the call. This will stop the recording if it’s started. Press to stop screening without talking to the caller. When New message alert tone is on, the base will beep at regular intervals. 1. 2. 3. 4. New message alert on/off Press Menu and scroll to . Press OK.
Answering machine Message playback using the handset 1. Press Menu and scroll to . Press OK. 2. Play Messages is highlighted. Press OK. You will hear if you have messages or not, if you do they will be played. 3. The handset displays the number and name of the caller if available, the date and time it was received and whether the message is new (not been listened to) or old (already listened to). The message is played automatically. During playback you have the following options: or to adjust the volume.
Answering machine Memory full If the caller’s still talking when the memory becomes full the caller hears “Thank you for calling” and the machine will hang up. You must delete messages before your machine will be able to record new ones. To delete old (played) messages, see opposite or page 57 for instructions. Delete all old messages 1. Press Menu and scroll to . Press OK. 2. Scroll to Delete Old Msgs and press OK. If there are no old (unplayed) messages, the display shows No Old Msgs.
Answering machine Press to pause and resume playback. Press to stop playback. Press or to adjust the speaker volume during playback. and follow the At the end of playback press again to delete all old voice prompt to press messages. Operating the answer machine with Remote access With Remote access, you can operate your answering machine from any Touchtone™ phone, even if you forget to turn on your answer machine before you go out. 1. 2. 3. 4. Turning remote access on or off . Press OK.
Answering machine When Remote access is enabled, you can call in from another phone to listen to your messages and operate your answering machine. You should set a 4 digit system PIN so that other people can’t ring up and listen to your messages. When Remote access is turned off, the 4 digit system PIN is automatically re-set to 0000. You should change the 4 digit system PIN from the original setting of 0000 and keep it somewhere safe. To change your system PIN see page 40.
Using additional handsets If you’ve bought a BT Aura 1500 multiple pack, any additional handsets come pre-registered to the base. If you’ve bought an additional handset separately, you must register it to your BT Aura 1500 base before it can be used. 1. 2. 3. 4. 5. 6. 7. Registering an additional handset and press OK. Press Menu, scroll to Scroll to Handset and press OK. Scroll to Register Handset and press OK. Use the or buttons to select the base you want and press OK.
Using additional handsets Registering another make of handset to your BT Aura 1500 base If you want to register another make of handset (i.e. not a BT Aura 1500 handset) to your BT Aura 1500 base then you will need to follow the Registration instructions that came with the handset first and then continue with the base part of the registration procedure (as shown in point 6 on page 61). Please note that registering other types of handset will only provide limited compatibility i.e.
Using additional handsets 1. 2. 3. 4. 1. 2. 3. 4. Transferring a call You can transfer an external call to another handset registered to the base. . Your external caller is During your call, press put on hold. If you’ve one other handset it will ring. If you have extra handsets, scroll to the handset you want to call and press OK. When the other handset answers you can announce the caller. Press Switch to switch between the two callers.
Help Phone doesn’t work • Have you activated the batteries correctly? See page 5. • Check that the mains power is correctly connected. No dial tone • Is the telephone cord of the base plugged into the phone socket? • Check that the mains power is correctly connected. • Only use the telephone cord supplied with the phone. Can’t make or receive calls • Check that the mains power is correctly connected. • The batteries may need recharging.
Help No display • The batteries may be flat, dead or incorrectly inserted. • Recharge or replace the batteries • • • • icon flashes Make sure the handset is registered to the base, see page 61. Check that the mains power is correctly connected. Check that the handset is within range of the base. If the batteries are low, place the handset on the base/charger to recharge. icon not scrolling • Try cleaning the charging contacts. • Check that the mains power is correctly connected.
Help Can’t access your messages from another phone • Have you changed the remote access security PIN code? See page 40. Always keep a note of the new PIN code in a safe place. • Has Remote access been disabled? To enable Remote access, see page 59. No Caller Display number/name displayed • Have you subscribed to a Caller Display service from your network provider? See page 44. • The caller may have withheld their number. • An exact name/number match was not found in your contacts.
Help Base unit does not ring, but the lights are on • Have you connected the telephone line correctly? • Is the base ringer set to off? • You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still have problems. Buzzing noise on my phone or on other electrical equipment nearby • Sometimes your BT Aura 1500 can interfere with other electrical equipment if it’s placed too close.
General information Important Safety information This equipment is not designed for making emergency phone calls when the power fails. Alternative arrangements should be made for access to emergency services. • Only use the power supply suitable for the BT Aura 1500. Using an unauthorised power supply will invalidate your guarantee and may damage the phone. The item code for the base mains power supply is 048611 .
General information • Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals. Cleaning • Clean the handset and base (or charger) with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock. Environmental • Do not expose to direct sunlight.
General information Guarantee Your BT Aura 1500 is guaranteed for a 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the BT Aura 1500 or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials.
General information Technical information How many telephones can I have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT Aura 1500 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.
For a Better Future We’re always looking to make our products last longer and use less power, so we don’t have such a big impact on the environment. To find out about what we are doing, visit bt.com/betterfuture Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract.
