Mango – Issue 2 – Edition 2 – 28.06.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Section Welcome… to your BT Mango Digital Cordless Telephone Answering Machine • • • • State-of-the-art design – a fusion of fashion and functionality. • Copy the whole phonebook or individual entries to and from your mobile phone SIM card. • • Send and receive text messages.* • With Call Waiting, when you are on a call a soft beep alerts you to another waiting call.* • Register up to 5 handsets to the base without the need for additional wiring.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Section This User Guide provides you with all the information you need to get the most from your phone. Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 4 In this guide Getting started Location . . . . . . . . . . . . . . . . . . . . . . . 7 Setting up . . . . . . . . . . . . . . . . . . . . . . 7 Setting up for multiple packs . . . . . . . . 8 Set the date and time . . . . . . . . . . . . . 9 Getting to know your phone Handset buttons . . . . . . . . . . . . . . . . . 11 Handset display icons . . . . . . . . . . . . . 12 Base buttons and LEDs . . . . . . . . . . . . 13 Navigating the menus . . . . . . . . . .
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 In this guide PIN code . . . . . . . . . . . . . . . . . . . . . . . 34 Dial mode . . . . . . . . . . . . . . . . . . . . . . 35 Restore default settings. . . . . . . . . . . . 35 Default settings. . . . . . . . . . . . . . . . . . 36 Date and time settings Set/cancel an alarm . . . . . . . . . . . . . . . 37 Silence the alarm. . . . . . . . . . . . . . . . . 38 Answering machine Setting up the answering machine . . . . 39 Switch the answering machine on/off .
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 6 In this guide Text Messaging Subscribe to the text messaging service . . . . . . . . . . . . . . . . 57 Cost of the fixed line service . . . . . . . . 57 Send a text message . . . . . . . . . . . . . . 58 Entering text . . . . . . . . . . . . . . . . . . . . 60 Standard text entry . . . . . . . . . . . . . . . 61 Receiving and reading text messages . . 61 Writing tips for standard text entry . . . 62 Read, edit, send texts stored in the outbox. . . . . . .
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Getting started Location You need to place your BT Mango within 2 metres of the mains power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your BT Mango works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal. Setting up 1.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 8 Getting started Battery low warning If the icon flashes in the display and you hear a warning beep every 10 –15 seconds, you will need to recharge the handset before you can use it again. During charging, the scroll in the display. icon will Battery performance In ideal conditions, fully charged batteries should give about 9 hours talk time or 72 hours standby time on a single charge.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Getting started Your BT Mango additional handset is pre-registered to the base so, once charged, is ready for use. The handset number will be shown in the display. Set the date and time We recommend that you now set the day and time so they can be recorded with each answering machine message you receive. Battery performance (continued) For instructions on how to install new batteries, see page 87.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 10 Getting started Set the date 1. Press or until Date & Time Settings is displayed then select the OK option. 2. Set Date is displayed, select the OK option. The first digit is highlighted. 3. Enter the current date (dd/mm/yy) e.g. for 15th February 2006, press 1, 5, 0, 2, 0, 6 then select OK option. You will hear a confirmation tone. 4. Press and hold to exit and return to standby. Your BT Mango is ready for use.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Getting to know your phone 11 Handset buttons Option button (middle) In standby or talk mode, press to open the Phonebook, page 22. Option button (left) In standby or talk mode, when the icon is displayed, press to open the Calls list, page 50. In menu mode, press to go back to the previous screen. Press repeatedly to exit to standby mode. Menu/Volume +/Scroll up In standby mode, press to access the menu, page 14.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 12 Getting to know your phone Standby screen Time Shows the time in hours and minutes. Handset name Displayed in standby mode. Number of unanswered calls in the Calls list.* Number is only displayed when telephone icon is flashing. Date Shows the date in day/month format. Mango 15 1 03 Handset number Displayed in standby mode. Number of new answering machine messages. Handset display icons Battery levels Shows handset battery status.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Getting to know your phone 13 Base buttons and LEDs Page/Find handset Press and release to page/find handset(s), page 21. Press and hold to enter registration mode when registering handsets, page 75. SIM reader/writer Insert your mobile phone SIM card here to copy to and from the phonebook, page 27. Power/In Use light (green) On: the power is on. Flashes: when the handset is in use; when receiving an incoming call; during registration mode.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 14 Getting to know your phone Navigating the menus Your BT Mango has an easy to use menu system. Each menu has a list of options, which you can see on the menu map on the following page. When the handset is switched on and in standby: 1. Press to open the main menu. 2. Then use and available options. buttons to scroll through the Option buttons Option buttons Press to select the option displayed on the screen.
Mango – Issue 2 – Edition 2 – 28.06.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 16 Using the phone Make an external call When you make a call, the In Use light on the base flashes. 1. Slide open the keypad cover and press is displayed. . The icon 2. When you hear the dialling tone, dial the number. Preparatory dialling Press Back to cancel and return to standby at any time. 1. Slide open the keypad cover and enter the number first. If you make a mistake, press to delete the last digit. 2. Press to dial. End a call 1.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Using the phone Receive a call When you receive a call, the phone rings and the display or icon flashes to let shows External Call. The you know if it is an external or internal call. 1. If the handset is on the base, pick it up to answer the call. Or if the handset is off the base, slide open the keypad cover and press .
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 18 Using the phone Handsfree Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker. Make a call in handsfree 1. Dial the number then press . 2. Press again. The icon is displayed and you hear your call over the loudspeaker. 3. Press to end the call. Answer a call in handsfree When the phone rings: 1. Press twice.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Using the phone Redial The last 20 telephone numbers called are saved to a redial list. You can then select any of the numbers to redial, delete or copy to the phonebook. Redial the last number called 1. Press , wait for the dialling tone then press Redial. The last number you called is displayed and dialled. Redial a number from the redial list 1. Press . The last number called is displayed.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 20 Using the phone 4. Edit the number if you need to, then select the OK option to confirm. 5. The ringer melody options are displayed. Use or to scroll through the options. When you hear the melody you want, select the Save option to confirm. Display shows Entry Saved. 6. Press and hold to exit and return to standby. Delete a redial number 1. Press . The last number called is displayed. 2.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Using the phone Keypad lock You can lock the keypad so that it cannot be used accidentally while carrying it around. To lock the keypad: 1. Press then press . The icon is displayed. To unlock the keypad: 1. Select the Unlock option then press return to standby. WARNING If the keypad is locked you will NOT be able to dial the emergency numbers 999 and 112.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 22 Using the phone 255 Name and number phonebook Entering names Use the keypad letters to enter names, e.g. to store TOM: Press once to enter T. Press three times to enter O. Press once to enter M. Writing tips Press to delete the last character or digit. Press or to move backwards or forwards through character/digits. Select A-a option to switch between upper and lower case. Press to insert a space.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Using the phone 5. The ringer melody options are displayed. Use or to scroll through and hear a sample of each melody. When you hear the melody you want, press Save to confirm. Display shows Entry Saved. 6. Press and hold The ringer melody option means that when you receive a call from a number stored in your phonebook the ringtone you choose will be played. to exit and return to standby. View/check details for an entry 1. Select the option.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 24 Using the phone Edit a name and number 1. Select the option. The phonebook entry you used last is displayed. 2. Use or to scroll and find the entry you want to edit or search alphabetically. 3. Select Opt, then use and select OK. or to display Edit Entry to delete 4. Edit Name and the name are displayed. Use any incorrect characters and and to move through the characters then enter new ones using the keypad and select OK to confirm.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Using the phone 3. Select Opt, then use and select OK. or to display Delete Entry 4. Delete Entry? and the entry details are displayed. Select Del to delete, Entry Deleted is displayed. 5. Press and hold If you decide not to delete, select the Save option. to exit and return to standby. Copy an entry to another handset When you have more than one handset registered to your BT Mango base, you can use this feature to copy entries between handsets. 1.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 26 Using the phone 6. At the original handset the display shows Copying and a beep confirms that the entry has been copied successfully. 7. Press and hold When you have more than one handset registered to your BT Mango base, you can use this feature to copy the entire phonebook from one handset to another. This means that in a few minutes, you can have all your phonebook contacts stored on another handset ready to make calls.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Using the phone 2. Select option. The phonebook entry you used last is displayed. 3. Select Opt, then use and select OK. 4. Use Menu or Menu Menu or Menu to to display SIM Copy With the SIM copy feature you can copy entries from SIM card to phonebook or from phonebook to SIM card. So within minutes, you can have all your mobile contacts saved onto your landline phone for quick and easy dialling.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 28 Using the phone If your BT Mango is connected to a switchboard, you may need to enter an access code in the dialling sequence to be able to connect to the outside line. The access code will not be used when you dial the number yourself (rather than for example from the phonebook) to allow you to make calls to other switchboard extensions.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Handset settings 29 Handset ringer volume 1. Press or until Handset Settings is displayed then select the OK option. The handset has 6 ringer volume settings: Off and 1–5 where, 1=low and 5=high. 2. Handset Ringer Volume is displayed, select OK option. The default setting is 5. or to display either External Volume or Internal Volume then select the OK option. 3. Press 4. The current setting is highlighted. Press highlight the volume you require.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 30 Handset settings 5. Select the OK option. You will hear a confirmation tone. 6. Press and hold to exit and return to standby. Handset earpiece volume The handset has 5 earpiece volume settings. The default setting is 3. 1. Press or until Handset Settings is displayed then select the OK option. 2. Press or until Handset Ear Volume is displayed then select the OK option. 3. Press or to select the volume you want and select the OK option to confirm. 4.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Handset settings Handset name If you are using more than one handset with your BT Mango base, you can give each handset a personalised name to easily distinguish between the handsets. 1. Press or until Handset Settings is displayed then select the OK option. 2. Press or until Handset Name is displayed then select the OK option. 3. Press to delete unwanted characters and enter a new name using the keypad. The maximum number of characters is 11. 4.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 32 Handset settings 4. Select OK option and you will hear a confirmation tone. 5. Press and hold to exit and return to standby. Warning tones Your BT Mango allows you to set beeps/warning tones to alert you to various situations. You can set a confirmation beep to sound each time a keypad button is pressed and you can set a warning beep to sound when the batteries are low or when your handset goes out of range. 1.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Base settings 33 Base ringer volume 1. Press or until Base Settings is displayed then select the OK option. The base has 6 ringer volume settings: Off or 1 to 5. The default setting is 5. 2. Base Ringer volume is displayed, select OK option. 3. Press or to highlight the volume you require. You will hear a sample ring for all settings (except Off). 4. Select the OK option. You will hear a confirmation tone. 5.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 34 Base settings PIN code Your BT Mango has a security PIN code which you will need to change some of the base settings. The default setting is 0000. You may want to change this to prevent unauthorised changes to your settings. 1. Press or until Base Settings is displayed then select the OK option. 2. Press or until PIN Code is displayed then select the OK option. For security when you enter each digit of the PIN code it will be displayed as asterisks. 3.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Base settings Dial mode 1. Press or until Base Settings is displayed then select the OK option. 2. Press or until Dial mode is displayed then select the OK option. 3. Press or Your BT Mango is pre-set to Tone dialling. The dial mode options are Tone (Time Break/Earth) or Pulse (Earth). to highlight the dial mode you want. 4. Select the OK option. You will hear a confirmation tone. 5. Press and hold to exit and return to standby.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 36 Base settings Default settings Handset Name . . . . . . . . . . . . . . . . . Handset 1 Low Battery Tone . . . . . . . . . . . . . . . ON Out of Range Tone . . . . . . . . . . . . . . ON Key Tones . . . . . . . . . . . . . . . . . . . . ON Auto Answer ON Handset Internal Ringer Melody . . . . 1 Handset Internal Ringer Volume . . . . 5 Handset External Ringer Melody . . . . 1 Handset External Ringer Volume . . . . 5 Earpiece Volume . . . . . . . . . . . . .
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Date, time and alarm Date and time If you subscribe to a Caller Display service from your network provider the time will be set when you receive your first call. If you need to manually set the date and time, please refer to page 9 for instructions. Alarm You can use your BT Mango as an alarm clock. Set/cancel an alarm 1. Press or until Date & Time Settings is displayed then select the OK option. 2. Press or until Alarm Setting is displayed.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 38 Date, time and alarm 4. Press or to select an alarm melody, then select the OK option. Select Once for a one-off alarm, On Daily if you want the alarm to ring at the same time every day. 5. Press or to select Once or On Daily, then select the OK option. You will hear a confirmation tone. 6. Press and hold to exit and return to standby. Silence the alarm 1. When the alarm sounds, press the STOP option button.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Answering machine 39 Your BT Mango can digitally record up to 11 minutes of messages, with each message lasting a maximum of 3 minutes. As well as recording incoming messages, you can record memos for other users. You can operate your answering machine from: • • the handset. remotely, from any other Touchtone™ telephone, see page 47.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 40 Answering machine Answer delay Answer delay sets the number of times your BT Mango will ring before the answer machine picks up your call and starts playing the outgoing message. For more information on time saver setting, see page 48. You can change this setting to between 2–9 rings or time saver. The default setting is 6 rings. To change the answer delay setting 1. Press or until the display shows Answer Settings and select the OK option. 2.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Answering machine Audible message alert When you have new messages, with the audible message alert switched on, you will hear a beep every 10 seconds. To set audible message alert With the answering machine ON and in standby mode: 1. Press or until the display shows Answer Settings and select the OK option. 2. Press or until the display shows Message Alert and select the OK option. 3. The current setting is highlighted.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 42 Answering machine Outgoing messages Answer and Record The pre-set Answer and Record outgoing message, that allows your caller to leave a message, is “Hello, your call cannot be taken at the moment, so please leave your message after the tone”. Your Answer and Record outgoing message can be up to 3 minutes long and will replace the prerecorded message.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Answering machine Check your outgoing message 1. Press or until the display shows Answer Settings and select the OK option. To hear the current OGM before recording a new one, select the Play option. 2. Press or until display shows Outgoing message and select the OK option. When recording your own Answer Only outgoing message, please remember not to invite the caller to leave a message, as the Answer Only mode will not record incoming messages.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 44 Answering machine Re-instate the pre-recorded outgoing message You can delete your own outgoing message and go back to using the pre-recorded outgoing message. 1. Press or until the display shows Answer Settings and select the OK option. 2. Press or until the display shows Outgoing message and select the OK option. or to select either: Answer & Record or Answer only and select the OK option. 3. Use 4. The display shows Outgoing message.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Answering machine To play all messages (old and new): Select the All option. All your messages will be played in the order they were received. At the start of each message, the number of the message is announced and displayed. At the end of each message the day and time the message was received are announced. During playback, you can select the following options: • Press << once to repeat the current message. • Press << twice to play the previous message.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 46 Answering machine Record a memo You can record a memo message for another user of your BT Mango. Your memo can be up to 11 minutes (maximum recording time), but you should try to keep it short to leave space for other messages. 1. Pick up the handset. Press or until the display shows Record Memo and select the OK option. 2. You will hear, “Please speak after the tone. To end recording press square”. 3.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Answering machine To screen a call (when the handset is off the base) 1. When your BT Mango rings, select the Screen option. You can hear your caller begin to leave a message. The display shows Screening and Talk above the right hand option button. You can adjust the call screening volume using the or buttons. 2. If you want to interrupt and speak to the caller select the Talk option. Recording will stop automatically. 3.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 48 Answering machine 3. Display shows current PIN code (default 000) and you hear, “Please enter new security code”. Enter a 3-digit PIN code of your choice and select the OK option. 4. Your PIN code is announced. 5. Press and hold to exit and return to standby.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Answering machine new messages, you will hear, “You have no new messages, to hear main menu press 1”. Operating your answering machine remotely When you have accessed your answering machine messages, you can press to hear the remote access main menu options. Simply follow the instructions you hear: “To play all messages, press 2”.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 50 BT Calling Features IMPORTANT To use Caller Display you must first subscribe to the service from your network provider. A quarterly fee may be payable. For more information on BT Calling Features call BT free on 0800 800 150. It may take a couple of seconds for the display to show the telephone number or name for an incoming call. The display will initially display External Call followed by the number.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 BT Calling Features 2. Use or to scroll through the list. 3. To dial a displayed number, press . The number will be dialled automatically and the display will show Dialling. Or, Press and hold Your BT Mango can display numbers up to 20 digits and names up to 13 characters. If a caller has withheld their number, Withheld will be displayed. to exit and return to standby. When all new calls have been viewed the stop flashing.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 52 BT Calling Features Delete a Calls list number 1. Select the option. The most recently received number or name will be shown. 2. Use or you want. to scroll through the list to the number 3. Select the Del option. Delete Entry? and the details for the entry are displayed. If you decide not to delete, select the Save option. 4. Either select Yes to confirm. Entry Deleted is displayed and then the next entry in the Calls list or No to cancel. 5.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 BT Calling Features Call Waiting With Call Waiting, during a call, if another caller is trying to reach you, you will hear a soft beep every 5 seconds. If you have also subscribed to a Caller Display service, the caller’s number (or name if stored in the phonebook) will be shown on the display for 20 seconds, after this time the display will return to your first caller’s details.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 54 BT Calling Features Voice Mail/Message Waiting If you are connected to a compatible switchboard/PBX and you have new voice messages waiting, the icon will flash in the display to alert you. You can see the date and time the call was received and the number for your voice mail server provider when you view the Calls list (see page 50).
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 BT Services Section By selecting the BT Services menu you can access a range of useful pre-stored numbers and further BT Calling Features. These are: • BT Mango Helpline • Call Wait On • • • BT 118500 • • • Call Wait Off Call Divert On Call Divert Off Call Wait Chk Call Divert Check BT Mango Helpline 1. Press or , until BT Service is displayed then select the OK option.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 56 BT Services Call Divert on/off/check Call Divert will divert all incoming calls to another number of your choice. 1. Press or , until BT Service is displayed and select the OK option. or , until either Divert on, Divert Off or Divert Check is displayed and press . 2. Press 3. Follow the spoken instructions, or listen for confirmation/status of your instructions Call Waiting on/off/check 1.
Mango – Edition 4 – 18.05.06 – 7461 Text messaging Welcome to the BT text messaging Service on your BT Mango. Your BT Mango can send and receive text messages from participating mobile networks and compatible landline telephones in the UK. The fixed line text service is provided under BT’s terms and conditions for telephone service. These can be found by visiting the BT.com website at: http://www.bt.com/terms/tor.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 58 Text messaging At any time, press Back to go back to the previous screen, or press and hold END to cancel and return to standby. For quick access to the SMS menu, press OK from standby mode. For more information on personal user boxes (sub-addresses), see page 68. Send a text message 1. Press or OK option. , until TXT Menu is displayed. Select the 2. If you have set up personal user areas, press or to highlight the user area you want and press OK.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Text messaging Additionally, you can select Opt to display further sending options: Either press or to display Save and select OK. Or Add Symbols – use to insert punctuation into a text message. Select OK to display the choice of symbols. Scroll or to the symbol you want and select OK. The symbol is added to your text at the cursor. Save – will save to outbox so messages can be sent/completed later.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 60 Text messaging Two text phones connected to the same phone line In some instances Text messages will not be received where 2 text messaging products are plugged into the same telephone line e.g. two text phones. To correct this problem there are 2 possible resolutions; Sent messages are stored in the Outbox Users can either set up sub addressing numbers 5 to 8 (assuming addresses 1 to 4 have been employed for the user areas) on the other devices.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Text messaging For lower case, select abc . To enter numbers, press and hold If there is a problem sending a message the display shows Unable to send and the handset returns to standby. If you open the Outbox the message is marked Not Sent. Standard text entry With standard text entry you can enter a word by pressing each letter button a number of times to display the character you want on the screen.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 62 Text messaging Writing tips for standard text entry 1. If you make a mistake, press Clear to delete the last character or digit to the left of the cursor. 2. Press or to move the cursor. Characters/digits are entered to the left of the cursor. 3. Press and release a space. 4. Press smiley. to insert three times to add a 5.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Text messaging Reply – to write and send a reply. Select OK. Enter your message using the keypad, then select Opt. Send is displayed, select OK. The sender’s number will be displayed. Select OK again to confirm. Forward – to forward the message to another number. Select OK. The message is displayed. Select Opt, Send to is displayed, select OK.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 64 Text messaging Read, edit, send or delete texts stored in the Outbox For quick access to the Text menu, press OK from standby mode. 1. Press If you select the Common Box, you will not be required to enter a PIN code. or to 2. If you have set up personal user areas, press highlight the user area you want and select the OK option. Enter your sub-address PIN code and press OK. or , TXT Menu is displayed. Select OK.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Text messaging and select OK. Select OK again to confirm. Press to select the send mode and select OK. The message will be sent. or Edit Text is displayed, select OK. The message is displayed. Edit the text using the keypad. Use Clear to delete incorrect chartacters/digits. When the text is ready to send, select Opt to display Send to and follow the instructions shown above. Delete All – to delete all messages in the Outbox. Select OK.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 66 Text messaging Adding or changing Service Centre numbers 1. Press option. or , TXT Menu is displayed. Select the OK 2. Press or until TXT Settings is displayed. Select the OK option. 3. Press or until Server Number is displayed. Select the OK option. 4. Use or to highlight the Server you want and select the OK option. 5. Use or to highlight Incoming or Outgoing and select the OK option. 6. The currently saved number is displayed.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Text messaging Select a Send Service Centre number If you have more than one Service Centre stored on your BT Mango you will need to select the one you want to use for sending. Your BT Mango is pre-set to send using Server Centre 1.All messages sent will go via the selected provider. 1. Press option. or , TXT Menu is displayed. Select the OK 2. Press or until TXT Settings is displayed. Select the OK option. 3. Press or until Server activation is displayed.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 68 Text messaging 2. Press or until TXT Settings is displayed. Select the OK option. 3. Press or until Message Alert is displayed. Select the OK option. 4. Press or to select On or Off and select the OK option to confirm. 5. Press and hold to exit and return to standby. User Areas Your BT Mango is pre-set to make all text messages available to every user, with all messages sent from and received at a ‘Common Box’.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Text messaging 3. Press or until User Boxes Parameters is displayed. Select the OK option. 4. Press or to highlight the User Box (1 – 4) you want and select the Edit option. 5. The current name for the selected user box is displayed, select OK. Name is highlighted, select OK. Enter the name you want, e.g. Kate, and select OK. 6. Scroll DOWN to highlight Password and select OK. 7. Enter a 4-digit password and select OK.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 70 Text messaging Open a user area When you want to read, write and send text messages, you must open your user area first. 1. Press option. or , TXT Menu is displayed. Select the OK 2. Press or to select your user area from the list displayed and select the OK option. 3. If you have set a PIN protection, enter your 4-digit PIN and select OK. 4. You can now read, write, send and delete your messages as normal. Edit a user area 1. Press option.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Text messaging 6. Name is displayed, select OK. Enter the new name you want, e.g. Kate, and select OK. 7. Scroll DOWN to highlight Password and select OK. 8. Enter a new 4 digit password and select OK. Re-enter the password and select OK to confirm. 9. Press and hold to exit and return to standby. Delete a user area 1. Press option. or , TXT Menu is displayed. Select the OK 2. Press or until TXT Settings is displayed. Select the OK option. 3.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 72 Text messaging Check the list of sub addresses To see a list of the sub-addresses currently in use: 1. Press option. or , TXT Menu is displayed. Select the OK 2. Press or until TXT Settings is displayed. Select the OK option. 3. Press or until Sub address checking is displayed. Select the OK option. 4. A list of all stored sub-addresses is displayed, select the OK option. 5. Press and hold to exit and return to standby.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Text messaging 4. The current code for the Common Box is displayed. Enter a new code for the box and select the OK option. 5. Press and hold to exit and return to standby. Send option settings Change the auto save setting 1. Press option. or , TXT Menu is displayed. Select the OK 2. Press or until TXT Settings is displayed. Select the OK option. 3. Press or until Send Option Save is displayed. Select the OK option.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 74 Text messaging DELIVERY REPORT Notification of text message delivery (Send Option Notification) is not supported by some telephone networks, which can result in messages not being sent. Therefore this function has been disabled on your BT Mango. Change the notification setting 1. Press option. or , TXT Menu is displayed. Select the OK 2. Press or until TXT Settings is displayed. Select the OK option. 3.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Using additional handsets You can use up to five BT Mango additional handsets with your BT Mango base to extend your phone system without needing to install extension sockets for each new phone. Your BT Mango handset can also be registered to up to 3 other bases. You can then select the base you would prefer to use. If you have purchased a BT Mango multiple pack any additional handsets come pre-registered to the base.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 76 Using additional handsets 4. Use the keypad to enter the number of the base you want to register to (1 – 4), then select the OK option. The display shows, e.g. Search for Base 2 (for base 2) and the icon flashes. The default PIN code is 0000. 5. Enter your 4 digit PIN, then select the OK option. When the base is located, your handset display will be updated with the handset number for the selected base.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Using additional handsets De-register a handset 1. Press or until Registration is displayed, then select the OK option. 2. Press or until De-Register Handset is displayed, then select the OK option. The default PIN code is 0000. 3. Enter your 4 digit PIN, then select the OK option. 4. Press or to select a handset (1 – 5) then select the OK option. 5. De-Register Handset is displayed, select the OK option to confirm.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 78 Using additional handsets The user can press If you want to cancel the call transfer, press END. 3. Press to answer the call. to end the call. Transferring calls You can transfer an external call to another handset registered to the base. During your call: 1. Press and hold Int. Your external caller will be put on hold and will hear a tone. Transfer To Handset is displayed. 2.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Using additional handsets 3-Way Call You can hold a 3-way conference call between 2 internal handsets and 1 external handset. During your call: 1. Press and hold Int. Your external caller will be put on hold and will hear a tone. Transfer To Handset is displayed. 2. Enter the internal handset number that you want to hold the 3-way call with, then select the OK option. 3. When the internal handset user answers, select the Con option to begin the 3-way call. 4.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 80 Help • • Phone does not work Have you installed the batteries correctly? See page 87. Check that the mains power is correctly connected. • • • No dial tone Is the telephone cord of the base plugged into the phone socket? Check that the mains power is correctly connected. Only use the telephone cord supplied with the phone. • • • Cannot dial out or receive calls Check that the mains power is correctly connected. The batteries may need recharging.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Help • • • icon flashes Is the handset registered correctly to the base, see page 75. Check that the mains power is correctly connected. Check that the handset is within range of the base. • icon flashes The batteries are low, place the handset on the base/charger to recharge. • • icon not scrolling Try cleaning the charging contacts. Check that the mains power is correctly connected. • • You hear the busy tone when you press .
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 82 Help • • • • • • • • • • No Caller Display number/name displayed Have you subscribed to a Caller Display service from your network provider, see page 50. The caller may have withheld their number. An exact name/number match was not found in your directory. Check that you have stored the full STD dialling code.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Help Possible problems with text messaging • • • • • • • • • Text messages cannot be sent and screen displays Message Sending Failed The base station power supply or telephone line cord might not be properly connected. Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket. There might be a fault on the line. Check your telephone line is working properly.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 84 Help • Text has previously been sent and received but you are now only receiving voice spoken text messages, from number 0845 6021111. This may be due to your line being de-registered at the text service centre. All you need to do is text RESET and send it to 00000. You will receive a confirmation message back. This assumes that your Caller Display service is active and working on your line. Messages sent to 00000 are free.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Help 1. Press or , TXT Menu is displayed. Select the OK option. 2. Write Message is displayed. Select the OK option. 3. Use the keypad to type in the following commands (depending upon what you want to do): Opt out from receiving voice text messages. Turns off the opt out option. Turns on permanent voice text message delivery to your phone. All incoming text is delivered as voice text. Turns off permanent voice text message delivery. 4. Select Opt.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 86 Help • • Place at the start of your text message. Write the message and send it. You will receive a reply text back to your phone giving the status report for that message. You keep hearing an error beep You have pressed the wrong button in a sequence. Check the prompts in the display or refer to instructions in this user guide. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 General information IMPORTANT This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. Replacing the handset batteries After a time, you may find that the handset batteries are running out of charge more quickly.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 88 General information • Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference. • There is a slight chance your phone could be damaged by an electrical storm. • We recommend that you unplug the power and telephone line cord during an electrical storm.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 General information contract and ensure that this product is not mixed with other commercial waste for disposal. Guarantee Your BT Mango is guaranteed for a period of 12 months from the date of purchase.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 90 General information Technical information R&TTE How many telephones can I have? This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT Mango has a REN of 1. A total REN of 4 is allowed.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 General information Connecting to a switchboard This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which support tone and pulse dialling and timed break recall. If in doubt please consult your service provider.
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2006. Registered Office: 81 Newgate Street, London EC1A 7AJ.
