Designed to block nuisance calls Quick Set-up and User Guide BT4000 Big Button Cordless Phone
Important – please read first • Only use the line cord, power supply and rechargeable batteries supplied with your phone. • Make sure that the power supply is connected to a known working socket. • Connect your phone to the power supply and allow the batteries to charge for 24 hours before connecting the line cord to your telephone socket.
Check box contents 3 Telephone line cord (pre-installed) Power / In use Charging Phone Handset Base Mains power adaptor (item code 066270) 2 x AAA Ni-MH 550 mAh rechargeable batteries (already in handset) Contents for each additional handset (multipacks only) Handset Charger Mains power adaptor (item code 066270) 2 x AAA Ni-MH 550 mAh rechargeable batteries (already in handset) Important Only use the mains power adaptors, cables and rechargeable batteries supplied in this box or this product m
Quick set-up guide Where to put your phone • Place the base within 3 metres of a mains power socket and 3 metres of a phone socket so the cables will reach. • Make sure it’s at least a metre away from other electrical appliances to avoid interference. 1 Plug in 1. Plug the mains power adaptor into the base. 1 • Don’t place the phone or base in a bathroom or other humid area. • The product works by sending radio signals between the handset and base.
Quick set-up guide 2 Activate the batteries and follow the Set-up wizard 1. Activate the batteries by pulling the plastic tab away from the back of the handset. Rechargeable batteries already fitted Remove this tab and charge batteries for 24 hours before use. 2. The Power on animation will start up and then the handset will check for a link with the base station, once found the screen will show Set time and date.
Quick set-up guide Battery performance • To keep the batteries in the best condition, leave the handset off the base for a few hours at a time. • Running the batteries right down at least once a week will help them last as long as possible. • After charging your handset for the first time, subsequent charging time for the batteries is approximately 8 hours. • The charge capacity of rechargeable batteries will go down over time, which will reduce the talk and standby time.
Quick set-up set-up guide guide Quick 2. Activate the batteries as explained on page 5. If you set the time and date on the first handset then it will be shared with all other handsets in your multi pack once you activate the batteries. 3. Place the handset on the charger to charge for 24 hours. If you ever need to remove the batteries, simply slide open the battery compartment cover and ease out the batteries.
Quick set-up guide 4 Block nuisance calls Please note, other products connected to the line are not compatible with this feature and will still ring. You must subscribe to a Caller Display service from your network provider for the block nuisance calls feature to work. Charges may apply. The BT4000 can block calls from certain call types, e.g. international calls or from specific numbers to help prevent nuisance calls. You can store up to 10 specific blocked numbers. to Call control and 1.
Quick set-up guide ii) To block calls by a specific number, press to display By number and press OK. You will enter the block calls list, select Add and enter the number you want to block (or you can select Options and select a number from the phonebook or calls list) and select Save. For more information and general advice on handling unwanted calls please go to bt.com/unwantedcalls For more information on Call control settings, go to page 26.
In this guide Getting to know your phone Amplify............................................23 Handset buttons...............................14 Make a handsfree call........................23 Handset display/display icons............16 Answer a call handsfree.....................24 Finding your way around your phone.17 Switch to handsfree during a call.......24 Menu map........................................18 Redial..............................................24 Base........................
In this guide Assign a ringtone to a contact............29 View/dial a contact...........................30 Edit a contact entry...........................30 Delete a contact...............................31 Delete all contacts............................31 View the contact memory status........31 View and access options in the Calls list......................................35 Save a Calls list entry to your contacts.36 Delete an entry in or the entire Calls list...........................................
In this guide Set the base ringer volume................41 Using Call Waiting ............................47 Set a PBX access code.......................42 Using Reminder call..........................48 Change the system PIN.....................42 Using Call barring..............................48 Reset the handset or base settings.....43 Using Anonymous call reject..............49 Clear the handset or base user data....43 Using additional handsets Clock/Alarm Register an additional handset.
In this guide General information Safety information............................58 Cleaning...........................................59 Environmental..................................59 How to recycle your equipment.........59 Guarantee........................................60 Technical information........................61 Connecting to a switchboard.............61 Recall (R)..........................................61 R&TTE..............................................61 Declaration of Conformance......
Getting to know your phone Handset buttons Left option button In idle mode, press to enter the main menu. Also use to access sub menus and confirm options shown on the display above the button. 3.5mm Headset socket (on side of handset) Up/Volume From home screen, press to change the ringer volume, see page 38. In talk mode, press to increase the incoming speech volume. In menu mode, press to scroll up through the options. Handsfree In idle mode, press to make or receive calls handsfree, see page 23.
Getting to know your phone Red LED Indicator R (Recall) R (Recall) for use with some BT Calling Features and when connected to a switchboard/PBX. Right option button Press to confirm the option displayed on the screen above the button, to delete or go back to the previous screen. Amplify (on side of handset) During a call, press to boost the incoming speech volume. Phonebook In idle mode, press to access your stored Contacts. End call/on or off Press to end a call.
Getting to know your phone Handset display Time Handset name Indicates the number of new (missed) calls received* Handset display icons Shows handset battery status. Scrolls when the handset is charging. Empty frame flashes when battery needs recharging. UnMute/Mute Indicates when Mute is on or off. The keypad is locked. Handset ringer is switched off. * For full details of who has called you please make sure you have subscribed to Caller Display from your network provider.
Getting to know your phone Finding your way around your phone Your BT4000 has an easy to use menu system. Each menu has a list of options, which you can see on the menu map on the next page. When the handset is switched on and at the home screen: 1. Select Menu by pressing the Left option button to open the main menu. 2. Use the or button to scroll through the available menu options. 3. When the menu you want is displayed, select OK by pressing the Left option button.
Getting to know your phone Menu map Call control Do not disturb Block calls On/Off By call type Int. national By number Withheld numbers Allowed No Caller ID Blocked Payphone Clock/Alarm Alarm (Off, On once, On daily, Monday to Friday, Saturday & Sunday) Time & date Set time and Set Date Time format 12 Hours or 24 Hours Speed Dial List 1.
Getting to know your phone Settings Sounds Ringing Handset name Tone adjustment Handset tones External ringtone (Melody 1-15) Internal ringtone (Melody 1-15) Ringing volume (Ringer Off or Level 1-5) Standard, Increase treble, Increase bass (On or Off) (Tones on or Tones off) Keypad tones (Tones on or Tones off) Confirmation tone Display Contrast Screen saver (Level 1-5) (On or Off) Call settings Auto answer Auto end call Auto join calls First ring (On or Off) Base settings Ringing PBX code So
Base Find Phone Press to ring all registered handsets, helpful for finding a missing handset, see page 25. Also used during the registration process, see page 50. Power In use light On when there is power to the base. Flashes when the line is in use or registration is taking place. Red charging light Battery charging light. On when the handset is in the base charging. Power / In use Charging Phone If you need some help, call us on 0800 145 6789* or go to bt.
Using the phone To switch the handset off 1. Press and hold until the handset turns off. To switch the handset on 1. Press and hold until the handset turns on. Make an external call 1. Press . 2. When you hear the dial tone, enter the number. Preparatory dialling 1. Enter the number first. If you make a mistake select Clear by pressing the Right option button to delete the last digit. to dial. 2. Press End a call . 1.
Using the phone You can also press to switch between calls. Out of range warning When the handset is out of range of the base, the display will show Searching for base…, the backlight will turn up to 100% to indicate the alert message and you will hear a warning tone. After 60 seconds the display will show No base link. Check base. You need to move back within range of the base station. If you move out of range when you’re on a call, you’ll lose your connection.
Using the phone Incoming speech / Handsfree volume During a call, you can adjust the handset incoming speech or loudspeaker volume. There are five levels. The default setting is Level 3. or to increase or decrease the volume. 1. Press The first press will present the Call volume screen so you can see the current volume level. Subsequent presses will change the volume, you will hear the volume level with each press.
Using the phone Answer a call handsfree When the phone rings: 1. Press to answer the call. You will hear your caller over the loudspeaker. Switch to handsfree during a call 1. During a call, press to put the call on the loudspeaker. To switch handsfree off and return the again. call to the earpiece, press Redial Telephone numbers that you have called are saved in the Calls list. There is not a separate redial list, all calls are saved in the Calls list.
Using the phone To lock the keypad 1. Press and hold for 2 seconds. The handset gives a confirmation tone and Keypad locked is briefly displayed before returning to the idle screen with the icon displayed. To unlock the keypad 1. Press and hold for 2 seconds. The handset gives a confirmation tone and Keypad Unlockd is briefly displayed before returning to idle. Turn the handset ringer on or off 1. Press and hold for 2 seconds to turn the handset ringer on or off.
Call control settings When set to On, the base and handset ringer volumes (on all handsets registered to the base) will be set to Off. The handset backlight will not come on when the phone rings and the only tones that the handset will emit are the battery low and out of range warnings. The base call screening volume and message alert will also be set to Off. You can set Do not disturb to On or Off. The default setting is Off.
Call control settings You now have 2 choices: i) To block calls by type, when By call type is displayed, press OK. You can now select which types or of call you want Allowed or Blocked by using to display the call type: Int’l calls, Withheld numbers, No Caller ID and Payphone, pressing OK, then using or to display Allowed or Blocked and pressing OK to save. ii) To block calls by a specific number, press to display By number and press OK.
Phonebook You must enter a name and a number for the contact to be stored. Names can be up to 14 characters and numbers up to 24 digits. Entering names Use the keypad letters to enter names, e.g. to store Tom: Press once to enter T. Press three times to enter o. Press once to enter m. Writing tips To delete the last digit/ character entered, select Clear. to switch between text Press entry modes: sentence case (Abc), upper case ABC), lower case (abc) or numeric (123). Press to insert a space.
Phonebook Character map 0 & . , ‘ ? ! @ 1 a b c 2 à á â ã æ ç d e f 3 è é ê ë ë g h i 4 î ï ì í j k l 5 £ m n o 6 ö ô ò ó õ ø ñ p q r s 7 $ ß t u v 8 ü ù ú û w x y z 9 space 0 + £ $ # * * * # Changes text entry mode (sentence case, upper, lower or numeric) 1 2 3 4 5 6 7 8 9 Assign a ringtone to a contact You can assign a specific ringtone to a contact you have saved so the ringtone will play when that contact calls you. . Press or 1.
Phonebook Searching alphabetically You can alpha search for contact names by entering multiple characters, the search will be carried out on the beginning of the name only. e.g. enter Ja and names beginning with these two letters will be filtered. You can then scroll through the filtered list. You cannot edit the special contact entries that the handset has pre-programmed in the memory. View/dial a contact 1. From the home screen, press to open your contact list. or to scroll through and view 2.
Phonebook Delete a contact 1. From the home screen, press , then select Options. 2. Press until Delete contact is displayed and press OK. 3. Delete from all h/sets? will be displayed, press Yes to confirm (or No to cancel). Contact deleted will be displayed. You cannot delete the special contact entries that are pre-programmed in the contacts list. Delete all contacts , then select 1. From the home screen, press Options. 2. Press until Del all contacts is displayed and press OK. 3.
Speed dial You can allocate a name and number to each of the Speed dial buttons to . Button is pre-programmed with 1571 but you can delete this and replace it with an entry of your choice. Once a Speed dial entry has been stored you can simply press and hold the Speed dial button to automatically dial the number stored under it. When you save a Speed dial entry it is individual to the handset you are saving it on, it will not be copied to any other handsets you have registered to the base.
Speed dial Edit a Speed dial entry 1. Select Menu, scroll to display Speed Dial List and press OK. 2. Press or to display the entry you want to edit and select Options. 3. Edit speed dial is displayed, press OK. 4. Edit the number by selecting Clear to delete digits and then enter any new digits. Select Save. Saved as speed dial x will be displayed. 1. 2. 3. 4. Delete a Speed dial entry Select Menu, scroll to display Speed Dial List and press OK.
Caller Display and the Calls list You’ll need to subscribe to your network provider’s Caller Display service for this feature to work. You might have to pay a fee. For more information on BT Calling Features, call BT free on 0800 800 150. To make sure the caller’s name is displayed, make sure you’ve stored the full telephone number in your contacts list, including the dialling code. You can store more than one number for the same caller.
Caller Display and the Calls list When the list is full and a new call is received/made, the oldest entry will be deleted automatically. The Calls list can hold numbers up to 24 digits and names up to 14 characters. Missed call notification If an incoming call has been missed (i.e. not answered), the handset display will indicate this with the message 1 new call. You can clear the notification by viewing the calls list on any handset registered to the base.
Caller Display and the Calls list For more information and general advice on handling unwanted calls please go to bt.com/unwantedcalls If you have more than one handset registered to the base, all data is synchronised across handsets. Therefore, if you save a calls list entry to your contacts it will be saved on all handsets. To block the number, when the entry you want to Block is displayed, select Options, scroll number and press OK. Blocked number saved will be displayed.
Caller Display and the Calls list 2. Press to display either Delete call or Delete all calls and press OK. Call deleted will be displayed if you have deleted one entry, if you chose to delete all then you will need to confirm by selecting Yes. If you have more than one handset registered to the base, data is synchronised across all handsets. Therefore, if you delete a calls list entry on one handset it will be deleted on all handsets. If you need some help, call us on 0800 145 6789* or go to bt.
Settings Choose from 15 handset ringtones: 10 polyphonic and 5 standard. The default external ringtone is Melody 1 and the internal ringtone is Melody 2. Handset settings 1. 2. 3. 4. There are 5 handset ringer volume levels plus Ringer Off. The default setting is Level 3. If you turn the ringer off, the icon will be displayed on the home screen. As a quick way to turn the handset ringer off, press .
Settings Adjust the handset ringer tone 1. Select Menu, scroll to display Settings and press OK. 2. Sounds is displayed, press OK. Press to display Tone adjustment and press OK. 3. Press or to display either Standard, Increase treble or Increase bass and press OK. Saved is displayed. 1. 2. 3. 4. Turn the handset tones on or off Select Menu, scroll to display Settings and press OK. Sounds is displayed, press OK. Press to display Handset tones and press OK.
Settings 3. Contrast is displayed, press OK. 4. Press or to select the level you want, then select OK. 1. 2. 3. 4. A handset name can be a maximum of 12 characters. If you name your handset, the handset number will be removed, e.g. instead of saying Kitchen 1 the name would just be Kitchen. To revert back to the default handset name (Handset x), delete all the characters and select Save. The default setting for all call settings is On.
Settings 3. Press or to display either Auto answer, Auto end call, Auto join calls or First ring and press OK. or to display On or Off and press OK to save. 4. Press Base settings 1. 2. 3. 4. 1. 2. 3. 4. Set the base ringtone melody Choose from 5 base ringtones. The default is Melody 1. to display Settings and Select Menu, scroll press OK. to display Base settings and press OK. Press Ringing is displayed, press OK. Ringtone is displayed, press OK.
Settings With First ring set to Off, an incoming external call will be displayed visually before the handset(s) start to ring for the second burst of ringing. If you wish to revert to not using a PBX access code, you need to go into the PBX code menu and delete all the digits by selecting Clear, then select Save. 1. 2. 3. 4. 1. The default system PIN is 0000. You can change this to your own preferred 4-digit code. 2. 3.
Settings Reset the handset or base settings to display Settings and 1. Select Menu, scroll press OK. to display Reset and press OK. 2. Press 3. Handset settings is displayed, press OK or press to display Base settings and then press OK. 4. Handset settings? or Base settings? is displayed, select Yes. 5. Resettings settings is displayed while the reset takes place. Once finished settings reset is displayed. Delete the handset and base user data to display Settings and 1.
Clock/Alarm If you didn’t set the time and date when you first set-up your phone then you will need to do so before you can set an alarm. The clock will also be displayed on the handset screen in idle mode. If you have subscribed to a Caller Display service the time and month will be set when you receive your first call but you will still need to set the year. The default time format is 12 hour. You must enter the full date: day, month and year.
Clock/Alarm Set an alarm 1. Select Menu, scroll to display Clock/Alarm and press OK. 2. Alarm is displayed, press OK. 3. Press or to display the alarm frequency you want: Off, On once, On daily, Monday to Friday or Saturday & Sunday then press OK. 4. Enter the alarm time and select Save. Press or to select the alarm melody and press OK. Alarm on
BT Calling Features You need to subscribe to the specific BT Calling Feature to be able to use some of these services. You might have to pay a fee. For more details on BT’s Calling Features, go to bt.com/callingfeatures, refer to the user guide supplied when you subscribed to the services of your choice or call BT free on 0800 800 150. If you’re not connected to the BT network, some of these features may not be available. Call diversion services might allow other divert options.
BT Calling Features Cancel Ringback 1. Select Menu, scroll to display Calling Features and press OK. 2. Press display Cancel Ringback and press OK. 3. The service will be called and the display will show Cancelling. Follow the spoken instructions or listen for confirmation/status. Using Call Waiting 1. Select Menu, scroll to display Calling Features and press OK. 2. Press until Call waiting is displayed, press OK. 3. Press or to display either Turn on, Turn off or Check and press OK.
BT Calling Features Reminder call lets you book an alarm call. Like an alarm clock, except it lets you book an alarm call days in advance. Set repeat reminders every day or as a one-off call to remind you of a specific event. The type of calls you can bar are: All outgoing calls, Int’l. Nat & Mobile calls, Bar Int’l calls, Operator calls & texts, * and # calls and Premium rate calls. Using Reminder call 1. Select Menu, scroll to display Calling Features and press OK. 2.
BT Calling Features Using Anonymous Call Reject 1. Select Menu, scroll to display Calling Features and press OK. 2. Press until Anony call Reject is displayed, press OK. 3. Press or to display either: Turn on, Turn off or Check and press OK. The service will be called. Follow the spoken instructions or listen for confirmation/status. Anonymous call reject blocks calls from withheld or anonymous numbers. If a caller withholds their number, they won’t be able to get through to you.
Using additional handsets You can register up to five GAP compliant handsets to your BT4000 base to extend your phone system without needing to install telephone extension sockets for each new phone. If a handset becomes un-registered it will need to be registered to the base again. Please register this handset will be displayed, select OK then follow the instructions starting from point 4 below. You have 2 minutes to complete the registration process.
Using additional handsets 1. 2. 3. 4. 5. 6. De-register a handset Select Menu, scroll to display Settings and press OK. Press to display Registration and press OK. Press to display Deregister HS and press OK. Press or to display the handset you wish to de-register and press OK. If the system PIN is not 0000 then you will be prompted to enter it, then select OK. If it is 0000, you will continue straight to point 6. The display will show will show Please wait…. and once successful De-registered.
Using additional handsets You can also choose All handsets if you want to call all handsets registered to the base. If a handset answers, the handset name will be displayed on your screen. If an external call is received while an internal call attempt is being made, the internal call will be abandoned and all handsets registered to the base will ring and display the external call information. You can also choose All handsets if you want to call all handsets registered to the base.
Using additional handsets 3. When the other handset answers you can announce to the call and then select Transfer or press transfer the call. Hold a 3-way call Using your handset, you can hold a 3-way call with two external callers. Or, you can hold a 3-way call between 2 internal handsets and 1 external caller. Once the 3-way call is in progress other handsets registered to the base can join the call by . pressing 1. During a call, select Options. Multi call is displayed, press OK. 2.
Help Phone doesn’t work • Have you activated the batteries correctly? See page 5. • Check that the mains power is correctly connected. No dial tone or line cord error message displayed on screen • Is the telephone cord plugged into the base and phone wall socket? • Check that the mains power is correctly connected. • Only use the telephone cord supplied with the phone. • • • • Can’t make or receive calls Check that the mains power is correctly connected. The batteries may need recharging.
Help No display • The batteries may be flat, dead or incorrectly inserted. • Recharge or replace the batteries. • • • • Range icon flashes Make sure the handset is registered to the base, see page 50. Check that the mains power is correctly connected to the base. Check that the handset is within range of the base. If the batteries are low, place the handset on the base/charger to recharge. You hear the busy tone when you press • Make sure the handset is in range of the base.
Help Can’t register a handset to a base • You can register up to five handsets to your BT4000 base and you can register your BT4000 handset to up to four bases. Check that you’ve not exceeded the limits. • Check that you’ve entered the correct system PIN number (default PIN 0000). • Check that you’re at least one metre away from other electrical equipment to avoid interference when registering.
Help Buzzing noise on my phone or on other electrical equipment nearby • Sometimes other electrical equipment can interfere with your BT4000 if it’s placed too close. We recommend that you place your BT4000 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference. Customer Helpline If you’re still having problems, call us on 0800 145 6789* or go to bt.com/producthelp General sales enquiries • BT Residential lines – call 150. BT Business lines – call 152.
General information Important This equipment is not designed for making emergency phone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. Replacing the handset batteries After a time, you might find that the handset batteries run out of charge more quickly.
General information • Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals. Cleaning • Clean the handset and base (or charger) with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock. Environmental • Do not expose to direct sunlight.
General information Guarantee Your BT4000 is guaranteed for 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the BT4000 or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials.
General information Technical information How many telephones can I have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT4000 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.
For a Better Future We’re always looking to make our products last longer and use less power, so we don’t have such a big impact on the environment. To find out about what we are doing, visit bt.com/betterfuture Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract.
