User guide
If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp 
Answering machine 59
When Remote access is 
enabled, you can call in from 
another phone to listen to your 
messages and operate your 
answering machine. You should 
set a 4 digit system PIN so that 
other people can’t ring up and 
listen to your messages. 
When Remote access is turned 
off, the 4 digit system PIN is 
automatically re-set to 0000. 
You should change the 4 digit 
system PIN from the original 
setting of 0000 and keep it 
somewhere safe. To change 
your system PIN see page 39.
If you enter the system PIN 
incorrectly three times, the call 
will end automatically.
If you forget to switch on your answering machine
1. Call your number from another phone and let it 
ring. After 20 rings the machine will switch on 
and answer your call.
2. Press 
*
 and enter your system PIN when prompted. 
Play back your messages as shown below in 
‘Operating your answering machine remotely’. 
If you do not choose to switch your answering 
machine On, it will switch off when the call is 
ended.
Operating your answer machine remotely
1. Dial your phone number. 
2. When you hear your outgoing message, press 
*
and enter your 4 digit system PIN.
3. Follow the voice prompts to:
  Play main menu
  Play all messages
  Skip back during playback
  Delete a message during playback
  Skip forward during playback
  To turn answer machine on
  To turn answer machine off 










