Block up to 100% Nuisance Calls Call Guardian Block up to 100% of Nuisance Calls Quick Set-up and User Guide BT8500 Advanced Call Blocker Digital Cordless Phone with Answering Machine
Check box contents Volume Telephone line cord (pre-installed) R OK Calls DE F AB C JK L PQ RS Volume Skip Skip Play WX YZ TU V Stop Del.
Menu map Answer phone View Messages Messages Outgoing msg Ans. & record Answer only Record memo Answer mode Settings Call control Guardian settings Announce msg Block numbers Allow numbers Do Not Disturb On/off VIP calls Mobile calls International Premium rate All dialled calls Add VIPs Remove VIPs VIP ringtone VIP list Change PIN Clock/Alarm Answer on/off Answer mode Text Alert Ans.
Quick set-up guide 1 Plug in 2 1 3 1 The telephone line cord is already fitted but don’t plug the other end into the wall socket yet. 2 Plug the mains power adaptor into the base, with the cable clipped in the groove provided. Turn the cable when clipping into the groove so that the narrow part fits between the clips before turning the cable back to secure. 3 Plug the other end of the power adaptor into the wall power socket and switch on.
Quick set-up guide 55 2 Activate the batteries I Rechargeable batteries already fitted Remove this tab and charge batteries for 24 hours before use. 2. The start-up animation will appear on the screen and the handset will check for a link with the base station. Once found the screen will show Please set the time and date. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp Quick set-up guide 1.
Quick set-up guide 3 Charge Place the handset on the base and leave to charge for 24 hours. Set up Important Charge the handset batteries for 24 hours or your phone might not work. Please set the time and date to start using your telephone OK R AB C DE F Volume JK L PQ RS TU V WX YZ Skip Skip Play Stop Del. Answer On Off Find If you need some help, call us on 0800 145 6789* or go to bt.
Quick Quick set-up set-up guide guide 4 Connect the phone line cord After 24 hours, plug the phone line cord into the phone wall socket. If you ever need to remove the batteries, simply slide open the battery compartment cover and ease out the batteries. If you need some help, call us on 0800 145 6789* or go to bt.
Quick set-up guide 5 Follow the set up wizard Set the time and date 1. Select OK by pressing the Left option button under the screen. The set up wizard will begin. Follow the prompts to complete the set up process. Tip: when prompted to select OK you can button in the centre of the press the keypad if you prefer. 2. Use the keypad to enter the time using the 12 hour clock format e.g. for 3:32 pm you need to enter 03:32. press or to select AM or PM. 3. Press 4.
Quick set-up guide BT Call Guardian 6. Continue to read and follow the prompts. 7. Press OK. 8. Press OK. BT Call Guardian Your phone’s set to announce unknown caller’s names when you answer so you... OK You need to have a Caller Display service from your network provider to use all the features available from BT Call Guardian, Visual Voicemail, Calls List, Text Messaging and other Caller Display enabled features. Charges may apply. 9. Select Yes or No, and follow the prompts. BT Call Guardian ...
Quick set-up guide Complete the set up tasks 10. If you wish to continue following the set up wizard, select Yes. (If you don’t want to follow the wizard, select No and you can start using your phone straight away. You can always set up tasks via the menu later). Set up Would you like us to guide you through some set up tasks? Yes 11. 12. 13. 14. 15. 16. 17. Record your outgoing message If you wish to complete this step, select Yes (or No to continue to the next step).
Quick set-up guide 11 Add contacts 18. If you want to add some contact numbers now, select Yes (or select No to continue to next step). By adding contacts, you will always know that their calls will get straight through to you, without the need to go through BT Call Guardian. Please make sure you always add the full telephone number when you save a contact. If you have important numbers that will always need to get through e.g (National Floodline, Carer Line numbers etc.
Quick set-up guide 22. Select Yes if you want to enter more contacts or No if you don’t want to for now. Follow steps 19, 20 and 21 on page 11 for instructions on how to add a contact. Set up Do you want to add another contact? Yes No 23. Select OK to complete the set up wizard. You can now start using your phone. Please read the rest of this User Guide for instructions on how to use the most popular features of your BT8500 phone and look online at bt.com/producthelp. Set up Set up complete.
Quick set-up guide 13 6 Set up your additional handsets (multi packs only) 1. For additional handsets and chargers: plug the mains power adaptor into the back of the charger and plug the other end into the mains wall socket and switch on the power. 2. Activate the batteries as explained on page 5. If you set the time and date on the first handset then it will be shared with all other handsets in your multi pack once you activate the batteries and they have all synchronised. 3.
Getting to know your phone Finding your way around your phone Your BT8500 has an easy to use menu system. When the handset is switched on and at the home screen: 1. Select Menu by pressing the Left option button 2. Use the or to open the main menu. button to scroll through the available menu options. 3. When the menu you want is displayed, select by pressing the Left option button or press . or button to scroll through the available sub menu options. 4.
Getting to know your phone 15 Handset buttons Left option button Opens up the Menu. See page 14. In answer machine mode, deletes current message playing. Up/Volume Move up through menu options, increase volume, page 27. OK From home screen, press to access a highlighted event e.g. missed calls, answer phone messages and text messages on the display. Contacts Access stored Contacts, page 30. R (Recall) R (Recall) for use with some BT Calling Features and when connected to a switchboard/PBX.
Getting to know your phone Handset display Time Handset name Handset display icons Shows handset battery status. Scrolls when the handset is charging. Empty frame flashes when battery needs recharging. On – missed call(s) in the Calls list*. With number of calls displayed. On – answer machine message(s) received with number of messages displayed. On – text message(s) received with number of messages displayed. Blocked call. On – answer machine on. Off – answer machine off.
Getting to know your phone 17 Base Play Volume Adjust base ringer volume and speaker volume during voice message playback. Skip>> Skip forward to start of next message during playback. Skip<< Green light on button flashes when there are new messages. Press to play messages. Delete Repeat current message. Volume Skip Press twice to skip to previous message. Skip Play Stop Del. Answer Stop Stop message during playback. On Off During playback, press to delete message playing.
BT Call Guardian The best way to stop unwanted calls, is to know who’s at the other end of the phone before you decide if you want to take it. You need Caller Display This will help you get the most out of your BT Call Guardian. You can get this from your phone service provider.
1. 2. 3. 4. 5. 6. 1. 2. 3. • • • • • Record your announce message You can personalise the BT Call Guardian greeting, by adding your name to the Announce message. Select Menu, scroll to Call Control and press Select or . Follow the instructions to set your PIN or enter your PIN and select OK. BT Call Guardian is highlighted, press Select or . Scroll to Announce msg, press Select or . Press Select, or , on Record name and follow the voice prompt and press Save. If you are happy with your recording, press .
BT Call Guardian Remember: when a call starts ringing, you can block it straight away by pressing Block on the screen. That number will then be added to your blocked list. 1. 2. 3. 4. How do I change the different BT Call Guardian modes? You can change the default setting of Announce mode, to International, Answer phone or Custom: to Call Control and press Select or . Select Menu, scroll Follow the instructions to set your PIN or enter your PIN and select OK.
BT Call Guardian 21 1. 2. 3. 4. 5. 6. 7. Here’s how to customise settings for certain types of call Take care when doing this, as it changes your phone’s BT Call Guardian settings. Select Menu, scroll to Call Control and press Select or . Follow the instructions to set your PIN or enter your PIN and select . BT Call Guardian is highlighted, press Select or . Scroll to Guardian settings and press Select or . Scroll to Announce then press or to find Custom.
BT Call Guardian 4. Guardian settings is highlighted, press Select or 5. Press or to switch BT Call Guardian on/off. 6. Select Save. . What happens when you allow a number (caller) Any numbers in your phone’s Contacts are automatically allowed to come straight through to you to answer. To block a contact, see page 24. • When you get an allowed call, you’ll see the caller’s number (if available) with the call type below it on your phone’s screen.
BT Call Guardian 23 What happens when you block a number (caller) You can block a whole number or part of it (e.g. you can block by area codes). To unblock or allow a blocked number, see page 24-25. • A caller calling from a blocked number will hear a message telling them that their call has been blocked. • You’ll see the caller’s number (if available) in the Calls list with [Blocked call icon]. This means that BT Call Guardian is blocking the call without you having to do anything.
BT Call Guardian How to add numbers straight to your Blocked and Allow lists Aside from adding numbers to your Block and Allow list as calls come through, you can also add numbers directly to the lists via your Call Control menu. 1. 2. 3. 4. 5. 6. To add a number to the block list Select Menu, scroll to Call Control and press Select or . Follow the instructions to set your PIN or enter your PIN and select . BT Call Guardian is highlighted, press Select or . Scroll to Block numbers and press Select or .
BT Call Guardian 25 1. 2. 3. 4. 5. 6. To add a number to the allow list Select Menu, scroll to Call control and press Select or . Follow the instructions to set your PIN or enter your PIN and select . BT Call Guardian is highlighted, press Select or . Scroll to Allow numbers and press Select or . Add number is highlighted, press Select or . Enter the telephone number you want to allow (make sure you enter the full dialling code) and press Save.
26 Chapter Using the phone Make an external call 1. Press . 2. When you hear the dial tone, enter the number. End a call 1. Press . Volume R OK Receive a call When you receive a call, the phone rings. 1. Press to accept the call. Mute 1. During a call, select Mute by pressing the Right option button. The display shows Call muted and your caller can’t hear you. 2. Select Unmute to return to your caller.
Using the phone 27 Incoming speech / Handsfree volume 1. Press or to increase or decrease the volume. Subsequent presses will change the volume, you will hear the volume level with each press. Call volume Hide From the home screen, you can press to change the Ringer volume settings too. Volume R OK AB C DE F JK L PQ RS Make a handsfree call 1. Enter the number then press twice. is displayed. You hear your call over the handset loudspeaker. 2.
Using the phone 1. 2. 3. 4. Call Waiting If you’ve got a call waiting service and it is switched on, your phone will alert you to a second incoming call if you’re already engaged on an external call. To switch your call waiting service on or off, see page 59. You’ll hear the call waiting tone and if you also have caller display the display will show the number of the caller, or the name if it matches an entry in your contacts.
Using the phone 29 Lock or unlock the keypad 1. Press and hold for 2 seconds. The handset gives a confirmation tone and Keypad locked or Keypad unlocked is briefly displayed before returning to the idle screen. If locked, the icon is displayed. Volume R OK Calls AB C DE F JK L PQ RS TU V WX YZ Turn the handset ringer on or off 1. Press and hold for 2 seconds to turn the handset ringer on or off.
30 Chapter Contacts Store up to 200 contacts 1. From the home screen, press . 2. Select Options. Add contact is highlighted, press Select. 3. Enter the new contact name using the keypad and enter the home then press and phone number. You can then press enter a mobile number and then a work number if you want to. Select Save when you’ve finished. The display will show Contact saved.
Contacts 31 1. 2. 3. 4. Edit a contact . From the home screen, press Press or to scroll to the entry you want to edit and select Options. Press to highlight Edit contact and press Select. Edit the name by pressing or button to move cursor left or right and Clear to delete characters and use the keypad to enter new ones, then press to move the cursor to edit any of the numbers you have stored, using Clear to delete digits and re-enter any new ones, then select Save. The display will show Contact saved.
Contacts 3. Scroll to Delete and press Select. 4. The Contacts list is displayed, with the name that you want to delete highlighted and a . 5. If you want to delete more than one contact at once, you can then press or or or to highlight each contact that you want to delete and press OK. 6. Once you have selected all of the contacts that you want to delete, press Options. Delete Selected is highlighted. 7. Press OK. 8. You’ll see a final confirmation screen. Press Yes.
Speed dial 33 You can allocate a name and number to each of the Speed dial buttons to . Button is pre-programmed with 1571 but you can delete this and replace it with an entry of your choice. WX YZ Save a Speed dial entry 1. From the home screen, enter the telephone number you want to store. 2. Then, either: Press and hold the Speed dial button from to that you want to store the number under. Or, Select Options, scroll to highlight Set speed dial and press Select.
Speed dial 1. 2. 3. 4. Edit a Speed dial entry Select Menu, scroll to display Speed Dial List and press Select. Press or to highlight the entry you want to edit and select Options. Edit is highlighted, press Select. Edit the number by selecting Clear to delete digits and then enter any new digits. Select Save. Saved as speed dial x will be displayed. 1. 2. 3. 4. Delete a Speed dial entry Select Menu, scroll to display Speed Dial List and press Select.
Caller Display and the Calls list 35 1. 2. 3. 4. View and dial from the Calls list (up to 50 incoming and 30 outgoing calls) or select Calls. The most recent entry Press is at the top of the list. (If there are no entries List empty will be displayed.) or to scroll through and view Press the list. To dial an entry, when the entry you want is highlighted, press . To access other options like: play an answer message, send a text, allow or block a number, select Options when the entry is highlighted.
Caller Display and the Calls list Missed call notification If an incoming call has been missed (i.e. not answered), the missed call icon will be displayed on the home screen with the number of missed calls displayed underneath it e.g. . You can clear the notification by viewing the calls list on any handset registered to the base. The icon will still be presented for missed calls in the calls list so you can differentiate between calls. See Calls list indicators opposite.
Caller Display and the Calls list 37 Save a Calls list entry to your contacts 1. Press or select Calls, then press to highlight the entry you want or and select Options. 2. Highlight Save number and press Select. 3. You now have two options: i) To save this as a new contact, highlight New contact and press Select. Highlight the type of number, then press Select. Enter the contact name and select Save. ii) To add to an existing contact, highlight Add to contact and press Select.
Call control settings To enter the Call control menu you need to enter your remote access PIN. This will need to be set the first time you try and enter the menu, simply follow the on screen instructions. If you have already changed the remote access PIN when setting your remote access then you will not need to set it again as this PIN is used for both Call control and Remote access. Set-up Do not disturb Do not disturb allows calls to be received silently with minimal notification. The default is off.
Set Outgoing calls control 1. Select Menu, scroll to Call control and press Select. to 2. Enter the access PIN and select . Press highlight Outgoing calls and press Select. 3. Mobile calls is highlighted. Press or to select Allowed or Barred for Mobile calls, then press to International and follow the same procedure for each option displayed and then select OK. The display will show Outgoing calls settings saved. You will then be prompted to add some VIPs if you haven’t already assigned any.
Call control settings Assign VIPs You can set whether calls from VIPs will still be allowed to ring or not when the Do not disturb feature is turned on. The default setting is Allowed. If set to Not Allowed all calls will be presented silently. If set to Allowed calls from VIPs will ring as normal. to Call control and press Select. 1. Select Menu, scroll 2. Enter the access PIN and select OK. Press to highlight VIP list and press OK. 3.
Call control settings 41 Change the access PIN 1. Select Menu, scroll to Call control and press Select. 2. Enter the existing 4 digit remote access PIN. Press to highlight Change PIN and press OK. 3. Once you’ve read the reminder message, select OK then enter the existing 4 digit access PIN and select OK. 4. Enter the new 4 digit access PIN and select OK, then enter it again when prompted and select OK. Access PIN saved will be displayed.
Answer machine Message playback using the handset 1. Highlight the answer phone icon on the home screen and press , or i. Select Menu, Answer Phone is displayed, press Select. ii. View Messages will be displayed, press Select. 8:00pm Lounge 1 1 Menu 2. A list of your answer phone messages will be displayed with the most recently received highlighted at the top. or to scroll through the list to 3. Use highlight the message you wish to listen to and press . i.
Answer machine 43 4. As each message is played, the handset will display the number or the name if you have Caller Display and a name/number match and the time and date it was received. If you have any old (already listened to) messages these will be played after your new messages. During playback you have the following options: or to adjust the playback volume. or once to repeat the current message playing from the beginning. or twice within a second to skip back to the previous message.
Answer machine 3. Select Options and scroll to highlight either Delete message or Delete all old msgs and press Select. 4. A confirmation question will be displayed, select Yes to confirm deletion. (Or No to cancel). 1. 2. 3. 4. 1. 2. 3. 4. Save a number in the answer phone message list to your contacts Select Menu, Answer Phone is displayed, press Select. View Messages will be displayed, press Select. Highlight the number you want to save and select Options.
Answer machine 45 Message playback using the base Press . If you have messages they will be played, new (unplayed) messages first followed by old (played) messages. During playback: Press to stop playback. The base will return to idle. Play Press to pause and resume playback. Press to delete the message being played. Press to skip forward to the start of the next message. Press to skip back to the start of the current message. Press twice to skip back to the start of the previous message.
Answer machine Answer machine settings Switch the answer machine on or off and set the answer mode 1. Select Menu, Answer Phone is displayed, press Select. 2. Press until Answer mode is highlighted, press Select. 3. Press or to select On or Off then scroll to set the answer mode, press or to highlight Ans. & Rec or Answer only and then select Save. Answer mode saved will be displayed and the current answer mode will be announced.
Answer machine 47 Play the current outgoing message 1. Select Menu, Answer Phone is displayed, press Select. 2. Press until Outgoing msg is displayed, press Select. 3. Press or to highlight the outgoing message mode you want: Ans. & record or Answer only and press Select. to highlight Play message and press Select to hear the outgoing 4. Press message. If the current outgoing message being played is your recorded message you can delete it if you want to by selecting Delete. 1. 2. 3. 4. 5.
Answer machine Record a memo 1. Select Menu, Answer Phone is displayed, press Select. 2. Press until Record memo is displayed, press Select. 3. Follow the voice prompt to record your memo and select Save when you’ve finished. 4. Your memo will be played back to you. Select OK if you’re happy with it or you can delete it by selecting Delete. Memo messages are played back in exactly the same way as normal answer machine messages, see page 41 and 44.
Answer machine 49 For compatibility with BT 1571 (or another voicemail service) Make sure the answer delay is set for your answer machine to answer before the voicemail service. Therefore, the answer delay should be less than on your voicemail service. For BT 1571 do not set the answer delay to more than 5 rings. 1. 2. 3. 4. Set the maximum message length Select Menu, Answer Phone is displayed, press Select. Press until Settings is displayed, press Select. Press to highlight Ans.
Answer machine Call screening The default is call screening off. 1. 2. 3. 4. Turn call screening on or off Select Menu, Answer Phone is displayed, press Select. Press until Settings is displayed, press Select. Press to highlight Call screening, press Select. Press or to display On or Off and select Save. Saved will be displayed. Using call screening When the phone rings, wait for the answer machine to take the call.
Answer machine 51 Remote access With remote access you can operate your answer machine from any Touchtone™ phone, even if you forget to turn on your answer machine before you go out. You need to set a remote access PIN first and then you will need to turn remote access On if you want to use this feature. The PIN is also used for the Call Control PIN. 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. 6. Set the remote access PIN for the first time Select Menu, Answer Phone is displayed, press Select.
Answer machine Turn remote access on or off You cannot turn Remote access On until you have set a remote access PIN. The default setting is Off. 1. 2. 3. 4. 5. Select Menu, Answer Phone is displayed, press Select. until Settings is displayed, press Select. Press Press to highlight Remote access and press Select. On/Off is displayed, press Select. Press or to display On or Off and select Save. Saved will be displayed.
Settings 53 To change any Handset settings Handset ringtone and volume Choose from fifteen handset ringtones. The default is external ringtone Melody 1 and internal ringtone Melody 2. There are five handset ringer volume levels plus Ringer Off. The default is Level 3. 2. Sounds is highlighted, press Select. Ringing is highlighted, press Select. 3. Press or to select the external melody you want, press to select the to select the announced calls melody. internal melody, then press 4.
Settings Handset display options 2. Press to highlight Display, press Select. 3. Press or to select the colour theme, press and do the same steps for wallpaper, contrast level and screensaver, then select Save. Handset name 2. Press to highlight Handset name, press Select. 3. Edit the name by selecting Clear to delete the characters, then enter the new name and select Save. Call settings 2. Press to highlight Call settings, press Select. 3.
Settings 55 To change any Base settings Base ringtone melody and volume Choose from five base ringtones. The default is Melody 1. There are five base ringer volume levels plus Ringer Off. The default is Level 3. 2. Press to highlight Base settings, press Select. 3. Ringing is highlighted, press Select. 4. Press or to select the ringtone melody, then press to select the volume level you want and select Save. PBX access code If you’re connected to a switchboard, you might need to enter an access code (e.g.
Settings Change the system PIN (different to the Call control & Remote access PIN) 2. Press to highlight Change Sys. PIN, press Select. If the current PIN is 0000, you’ll be prompted to enter the new four digit PIN, then press OK. If the current PIN is not 0000, you’ll be prompted to enter the old (current) four digit PIN first and then select OK. Then follow the prompts and enter the new four digit PIN. 3. Enter the new four digit PIN again and select OK. The display will show New system PIN saved.
Clock/Alarm 57 Set the time format (12 or 24 hour), time and date to display Clock/Alarm and press Select. 1. Select Menu, scroll 2. Press to highlight Time and date and press Select. 3. Use the keypad to enter the time using the 12 hour clock format e.g. for 3:32 pm you need to enter 03:32. 4. Press press or to select AM or PM. 5. Press enter the date in the format DD/MM/YYYY. 6. Press Save. Saved is displayed. Set an alarm 1. Select Menu, scroll to display Clock/Alarm and press Select. 2.
Clock/Alarm Stopping the alarm when it goes off When the alarm goes off, the selected melody will play at an ascending volume, the handset backlight will flash and the display will show the alarm time. The alarm will sound for 30 seconds and then the handset will return to idle, if the alarm isn’t stopped or set to snooze, it will sound once more after 1 minute. or select Stop. To stop the alarm, press To activate a ten minute snooze, select Snooze or any other button (except or Stop).
BT Calling Features 59 You need to subscribe to the specific BT Calling Feature to be able to use some of these services. You might have to pay a fee. For more details on BT’s Calling Features, go to bt.com/callingfeatures, refer to the user guide supplied when you subscribed to the services of your choice or call BT free on 0800 800 150. If you’re not connected to the BT network, some of these features may not be available. 1. Firstly, select Menu, scroll to display Calling Features and press Select.
BT Calling Features Cancel Ringback 2. Press to highlight Cancel Ringback, press Select. 3. The service will be called and the display will show Cancelling. Follow the spoken instructions or listen for confirmation/status. Call Waiting 2. Press until Call Waiting is highlighted, press Select. 3. Press or to highlight either Turn on, Turn off or Check status and press Select. The service will be called. Follow the spoken instructions or listen for confirmation/status.
Your BT8500 can send and receive text messages from participating networks and compatible landline telephones in the UK. The fixed line text service is provided under BT’s terms and conditions for telephone service. These can be found by visiting the bt.com website at bt.com/terms. There’s no subscription charge (other than the subscription to Caller Display. A fee may be payable). Visit bt.com to find out how much it costs to send a text message, the cost will depend on your call package.
Text messaging Send a text message 2. When Write message is highlighted, press Select. 3. Use the keypad to enter your message. 4. Select Options. Send to will be highlighted: To send the message, press Select and enter the telephone number (or press select a number from your contacts and press Select) then select Send. to highlight Save and press To save the message in the drafts folder, scroll Select. to highlight Insert symbol and To insert a symbol in your message, scroll press Select.
Text messaging 63 Turn new text message alert on or off 2. Press until Settings is highlighted, press Select. 3. Message alert is highlighted, press Select. 4. Press or to highlight On or Off and select Save. Service centre numbers To send and receive text messages you need the telephone number of your network’s text centre. If you accidentally delete the send or receive service centre numbers you will need to re-enter them in order for your text service to work.
Text messaging Read messages 1. From the alert screen, select Read or from the home screen, highlight the icon then press . 2. A list of your received text messages will be displayed. To read a message, or to scroll through the message highlight it, then press , you can use if necessary. 3. You can then press Back to return to the message list to read other messages or or to highlight one of the following: select Options and scroll Delete message. Press Select.
ii) To add to an existing contact, highlight Add to contact and press Select. Scroll to highlight the entry you want and press Select. Highlight the number type where you want to save the number (Home, Work or Mobile) and press Select. Delete msgs. Press Select. You now have two options: i) To select certain messages to delete, you need to highlight each message in turn and press OK to select the message for deletion – a (tick) in the box indicates it has been selected, then select Options.
Using additional handsets If you’ve bought a BT8500 multiple pack, any additional handsets come preregistered to the base. However, if you purchase another additional handset separately, you must register it to your BT8500 base before it can be used. You can register up to five GAP compliant handsets to your BT8500 base. Register an additional BT8500 handset to display Settings and press Select. 1. Select Menu, scroll 2. Press to highlight Registration and press Select. 3.
Using additional handsets 67 De-register a handset to display Settings and press Select. Select Menu, scroll Press to highlight Registration and press Select. Press to highlight De-register handset and press Select. Press or to highlight the handset you wish to de-register and press Select. 5. If the system PIN is not 0000 then you will be prompted to enter it, then select OK. If it is 0000, you will continue straight to point 6. 6.
Using additional handsets You can also choose All handsets if you want to call all handsets registered to the base. If a handset answers, the handset name will be displayed on your screen. Transfer a call 1. During a call, select Options, then press to highlight Transfer call and press Select. 2. If you have one other handset it will ring, if you have more than one other or to highlight the handset you want, then handset you can press select Call and it will ring. Your external call will be put on hold.
Help 69 1. 2. 3. 4. 5. Help and advice about text messages on BT lines BT residential customers – call 151 (BT business customers – call 152) Choose option 2 When prompted by the fault management service, select option 2 Enter your phone number on the handset Wait to speak to a customer adviser. If you’re with another phone service providers (i.e. not BT), please contact their customer service team. General sales enquiries BT residential lines – call 150 (BT business lines – call 152).
Help Phone doesn’t work • Have you activated the batteries correctly? See page 5. • Check that the mains power is correctly connected. No dial tone or line cord error message displayed on screen • Is the telephone cord plugged into the base and phone wall socket? • Check that the mains power is correctly connected. • Only use the telephone cord supplied with the phone. • • • • Can’t make or receive calls Check that the mains power is correctly connected. The batteries may need recharging.
General information Guarantee Your BT8500 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT8500, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials.
For a Better Future We’re always looking to make our products last longer and use less power, so we don’t have such a big impact on the environment. To find out about what we are doing, visit bt.com/betterfuture Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract.
