User guide
Extra features
If you have a domain name with a non-BT provider, we recommend that you
transfer it to BT Business so you’ll have a single source of contact for technical issues.
If you’d prefer not to transfer your domain name but you wish to use it to send
and receive email across BT’s mail servers, you’ll need to contact us to tell us your
domain name(s). Please see page 53 for our contact details.
We’ll then conrm that you own the domain name. This only takes a minute or two
and helps us ensure the security of our mail servers.
If you don’t have a domain name, or wish to add domains, you can order them if
you have the Internet Business Pack (IBP). Go to at
. (Please note: IBP includes one ‘.co.uk’ or ‘.org.uk’ domain name
free of charge. Charges apply for extra domain names.)
To nd out more about ordering, using or transferring a domain name, please
go to ‘Help & support’ at
You can set up your Fibre Hub to block or allow categories and control access to
specic web addresses or internet-based applications such as chat rooms, instant
messaging and online gaming.
open your web browser, type (for your Fibre Hub Manager) in the
address bar and press Enter or your return key
click on the Content Screening icon in the Quick Service Links section
customise the Content Screening groups as required
click Save before you close the window. You may be asked to enter your
password – if you haven’t changed it, the default password is the same as the
serial number on the bottom of your Fibre Hub
Learn about… Extra features Help Your Fibre Hub