User guide

Extra features 
 select the Mail menu
 type in the name you wish to appear on your outgoing email and click Next
 type in your BT Connect email address (sent to you in our ‘welcome’ emails and
letters) or, if you’re using email with a registered domain name, enter that email
address here and click Next to continue
 make sure that the incoming mail server name is set to pop3.btconnect.com
and the outgoing mail server name is set to mail.btconnect.com. (If you’re
using a non-BT mail provider, you’ll need to enter the name of the incoming
mail (POP3) server for that mail provider; the outgoing mail (SMTP) server will
remain mail.btconnect.com). Then click Next to continue
 type in your BT Business Total Broadband Fibre network login username and
network login password (sent to you in our ‘welcome’ emails and letters.
If you’re setting up Outlook Express to send and receive mail using a non-BT
email provider, enter the username and password sent to you by that provider)
and click Next
 click Finish to complete set-up
 your new account is displayed in the Internet Accounts window. Click Close to
exit the window
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If you send and receive email using a non-BT service provider and you wish to use
your BT Business Total Broadband Fibre connection to continue to do so, you’ll
need to:
 change your Outlook Express settings for these accounts
 contact us to tell us about your non-BT domain names – please see page 53
for our contact details
To change your email settings:
 open Outlook Express. You can access Outlook Express from the Start menu
under Programs
 in the Outlook Express menu, click Tools then Accounts and select Mail
Learn about… Extra features Help Your Fibre Hub