User guide
Extra features 
BT Openzone is a wireless broadband (Wi-Fi) service that you can access in public 
places (‘hotspots’) such as airports, hotels and motorway service stations. You can 
get online at BT Openzone hotspots throughout the UK and Republic of Ireland, 
and at selected locations abroad. 
You can make your Fibre Hub available as a BT Openzone hotspot. This allows you 
to offer secure, separate, publicly accessible wireless broadband for your customers 
and visitors.
If you need to disable BT Openzone, please follow these simple steps:
  once the BT engineer has set up your BT Business Total Broadband Fibre service, 
access your Fibre Hub Manager by typing  in the address bar of 
your web browser and pressing Enter or your return key, or double-clicking the 
Hub Manager icon on your desktop
  click on BT Openzone in the Quick Service Links section
  click Disable. You may be asked to enter your password – if you haven’t changed 
it, the default password is the same as the serial number on the bottom of your 
Fibre Hub
  your Hub will stop broadcasting the BT Openzone SSID immediately. 
Please note: the status may show as ‘pending’ for up to 24 hours while 
our systems update
To nd out more about ‘open Wi-Fi’, go to 
Learn about… Extra features Help Your Fibre Hub










