N SU CA E B Y TH LL CA TW SC OU W LL O RI M A E Q SE AIT ER RK BE U U F I A E N D PR TO ST RT A G IS O Y ER TU SE PL V O LY RE RV AY IDE UR FE S W IC A R’ E IL ES ND S IS L B PA W EF YA OR OR BL K. E E Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Please open this page for an ‘at a glance’ guide to your Freestyle 2010
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Please open this page for a further ‘at a glance’ guide to your Freestyle 2010
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 At a glance Digita l Cl Menu button ity ar Liquid Crystal Display Use to access the menu. Secrecy/Delete button During a call, mutes your voice so your caller cannot hear you, so you can talk privately to someone else in the room. Tick button Lets you confirm settings from the menu. Also use to delete incorrect digits and to exit the menu.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Page Press to page the handset(s) from the base station.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Quick guide to the menu structure Customer Helpline REDIAL CALLS LIST If you experience any difficulties please call the Helpline on 0870 240 3962 or email bt.freestyle.helpdesk@vtecheurope.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Quick guide Information for the handset settings Function Key combination * Answer a call Make a call End a call Redial a number Store a name and number in the directory Adjust the earpiece volume Secrecy on/off Switch handset off Enter telephone number Menu Dial a number in the directory to scroll through the list Menu Enter name to scroll During a call Menu to IN CALL VOL until the required level is reached During a
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 In this guide At a glance 5 1 Quick guide to the menu structure 3 Quick guide information for the handset settings 4 Introduction 6 Unpacking your Freestyle 2010 7 For your records 7 Handset settings 24 Base station settings 28 Call barring 29 Using additional handsets and bases 31 Help 36 General information 38 Guarantee 38 Technical information 39 Safety information 8 Setting up 9 Switchboard compatibility 39 U
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Introduction Your Freestyle 2010 has been designed for ease of use and made to the high standards set by BT Please read the instructions carefully before use and retain this user guide for future reference. Building up a phone system You can use up to 5 handsets with your Freestyle 2010 base station without the need for additional wiring.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Unpacking your Freestyle 2010 If anything is missing, please contact your place of purchase immediately. For your records Date of purchase: Di g ita lC larity Freestyle 2010 handset. nu Pe I GH Place of purchase: re d D M W XYZ INTRODUCTION V TU 6 NO RS PQ KL ● Freestyle 2010 base station.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Safety information Cleaning Simply clean the handset and base station with a damp (not wet) cloth, or an antistatic wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock. Only use the approved rechargeable batteries supplied. Spare rechargeable batteries – are available from the Freestyle Helpline 0870 240 3962.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Setting up Follow these steps to set up your Freestyle 2010 ready for use Plan the location of your Freestyle 2010 The following points should be considered: SETTING UP • Situate your product close enough to the power socket so that the cable will reach safely without stretching. Ensure that you plan the location so that the mains power is easily accessible in case you need to disconnect the power.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 2 Install the rechargeable batteries in the handset Battery low warning. If the handset battery symbol is empty and flashing, and you hear a warning beep every 10 seconds, you will need to recharge your handset before you can use it. The handset uses two rechargeable Nickel Metal Hydride (Ni-MH) AAA batteries which are supplied.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Please note 5 Connect the telephone line cord Under ideal conditions, the handset battery should give about 12 hours talktime or 120 hours standby on a single charge. Optimum times for talk and standby are only achieved when the handset batteries are new and fully charged. Connect the telephone line cord to the Freestyle 2010 base station 4 SETTING UP Plug the line cord into the line socket on your Freestyle base station.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Using your Freestyle 2010 telephone Please note To exit and return to the previous menu at any time, press the ✘ button. If you keep pressing the ✘ button you will return to the standby screen. To make a call When you have entered the number correctly, press the TALK button to dial the number. To end a call USING YOUR PHONE Making and receiving calls The number is shown on the display.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 To withhold your number when making a call Press the ✔ button. If you do not want your telephone number sent to the person you are calling you can withhold it. You will need to do this each time you make a call. Menu Press the MENU button. The display will show the current level with a tick on the right of the display, e.g., ■ ■ ■ ✔. The display will show REDIAL. Press the DOWN button until the display shows WITHHOLD.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 The display will show CHANGE. Last number redial Press the ✔ button. Your handset automatically saves the last 8 numbers dialled into a redial list. Use the ✘ button to delete unwanted digits and re-enter the correct ones using the keypad. Press the ✔ button to dial the number. To view and dial a number in the redial list Menu The edited number will be added to the redial list. Press the MENU button. The display will show REDIAL.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 To delete the whole redial list Menu To store a name and number in the personal directory Press the MENU button. The display will show REDIAL. Press the ✔ button. Pe rso n a l The display will show EMPTY if there are no numbers stored. The last number called will be displayed. Menu Menu Press the MENU button. The display will show CHANGE. Press the DOWN button until the display shows DELETE LIST. USING YOUR PHONE Press the ✔ button.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Enter the name using the letters on the keypad. (If you make a mistake, press the ✘ button to delete incorrect letters and re-enter the correct ones). Please note that the figure 0 equals a space when using the keypad letters. Press the MENU button. Menu The display will show CHANGE. Press the ✔ button. The display will show a flashing cursor and NUMBER.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 To enter a pause in a stored number When storing a number, you can insert a pause in the number when the cursor is at the appropriate point, by pressing and holding the button until a P appears in the display. To edit an entry in the personal directory Pe rso n a l The first entry will be shown. Please note that you can also program your Freestyle 2010 to automatically wait for a dial tone when connected to a switchboard, see page 39.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 To delete an entry in the personal directory Pe rso n a l Press the PERSONAL DIRECTORY button. To edit an entry in the shared directory S hare d The first entry will be shown. Menu Use the DOWN button to scroll through to the entry you want to delete. Press the MENU button. NEW will be displayed. Press the DOWN button until the display will shows DELETE. Press the ✔ button to confirm.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 To delete an entry in the shared directory S hare d Press the SHARED DIRECTORY button. The first entry will be shown. Menu USING YOUR PHONE Use the DOWN button to scroll through to the entry you want to delete. Press the MENU button. CHANGE will be displayed. Press the DOWN button until the display shows DELETE. Press the ✔ button. The display will show ? – DELETE - ? Press the ✔ button to confirm.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Caller Display and Call Waiting Important To use Caller Display or Call Waiting you must first subscribe to your network provider's Caller Display or Call Waiting Service. A quarterly fee is payable. For more information on BT’s Select Services, call BT free on 0800 800 150. Ringback calls will display the number dialled when you requested the ringback service.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Caller information not available With some incoming calls the telephone number of the caller is not available and cannot therefore be displayed. In this case, your Freestyle 2010 provides you with some explanatory information about the type of call you have received. This will be one of the following: To dial a number from the Calls list Menu The most recent call in the list will be shown on the display.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 The display will show ? – DELETE -? Using Call Waiting Press the ✔ button to confirm. You will hear a confirmation beep and the display will show DELETED. To switch Call Waiting on and off Press the ✘ button until you return to the standby screen. If you subscribe to a Call Waiting Service from your network provider, the codes to switch it on and off are stored in your Freestyle 2010.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 To accept a Call Waiting call If you hear the tone which tells you that you have another caller, whilst you are on a call:– Menu Press the MENU button. The display will show INQUIRY. Wait until a ▼ appears in front of the number in the display. Press the DOWN button until the display shows RECALL. Press the ✔ button. The current call will be put on hold and you will be connected to the new caller.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Handset settings To switch the handset off To adjust the handset ringer volume Press the MENU button. There are 5 handset ringer volume levels to choose from where ■ is the minimum and ■ ■ ■ ■ ■ is the maximum level. Menu The display will show REDIAL. Press the DOWN button until the display shows SWITCH OFF. Menu The display will show SWITCH OFF? HANDSET SETTINGS Press the ✔ button. Press the MENU button.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 To adjust the handset ringer melody To adjust the speech volume There are 3 speech volume levels to choose from where ■ is the minimum and ■ ■ ■ is the maximum level. You can also adjust the speech volume during a call, see page 13. There are 6 handset ringer melodies to choose from MELODY 1-6. Menu Press the MENU button. The display will show REDIAL. Press the DOWN button until the display shows HS SETTINGS.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 The display will show REDIAL. To switch the keyguard on and off You can lock the handset keypad to prevent accidental button presses. Menu Press the DOWN button until the display shows HS SETTINGS. Press the ✔ button. Press the MENU button. The display will show AUDIO. The display will show REDIAL. Press the ✔ button. Press the DOWN button until the display shows KEYGUARD. The display will show RING VOLUME. Press the ✔ button.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Handset Factory Settings: Earpiece volume 2 Handset ringer volume 5 Handset melody 1 OFF Keyguard Keypad beeps ON Battery low beep ON Out of range beep ON HANDSET SETTINGS Pause after picking up line/Dial-out code 3 seconds Personal directory Empty Redial list Empty Calls list Empty Customer Helpline If you experience any difficulties with your Freestyle 2010, please contact the Freestyle Helpline on 0870 240 3962 or email bt.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Base station settings The display will show STORED and then RING VOLUME. To adjust the base station ringer volume Menu To adjust the base ringer melody There are 6 base ringer melodies to choose from MELODY 1-6. Press the MENU button. The display will show REDIAL. Press the DOWN button until the display shows BS SETTINGS. Press the ✔ button. Menu The display will show AUDIO. Press the ✔ button. Press the ✔ button.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Press the ✔ button to select the melody. You will hear a confirmation beep. The display will show STORED and then RING MELODY. Press the ✘ button until you return to the standby screen. Call barring BASE STATION SETTINGS You can prevent a handset from making outgoing calls by switching call barring on. With call barring switched on the only calls which will be allowed are emergency calls on 112 or 999.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 To change the base station PIN If you change your base station PIN keep a record of the new number by writing it in the space provided on page 7. Press the ✔ button to confirm. You will hear a confirmation beep. The display will show STORED and then CHANGE PIN. Press the ✘ button until you return to the standby screen. Please note that when you enter your base station PIN it will not be shown on the display for security reasons.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 ADDITIONAL Using additional handsets and bases As well as your original handset, you can register up to a further 4 additional handsets to your Freestyle 2010 base station. You can also register and use your handset on up to 4 base stations to build up a comprehensive telephone system. The following process is only for registering another Freestyle 2010 additional handset to the Freestyle 2010 base station.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 (It is not important which one you choose, but it is suggested that you use the same letter as that shown on the other handsets registered to this base.) To de-register a Freestyle 2010 handset Menu Press the ✔ button to confirm. The display will show a flashing cursor and ENTER PIN. The display will show REDIAL. Enter your PIN (factory setting 0000). Press the DOWN button until the display shows BS SETTINGS. Press the ✔ button.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Press the ✔ button. To make an internal call to another handset Menu The display will show INTERN NBR. Enter the number of the handset you want to contact (e.g. if the other handset is Freestyle 3, enter a 3). The display on your handset will show the name and number of the called handset and the other handset will ring (the original call will be put on hold). Press the MENU button. The display will show REDIAL.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 If you subscribe to BT’s Three Way Calling Service you can perform similar functions to contact another external number (instead of another Freestyle handset). the other call on hold (select SWAP CALLS again to go back to the other call). You can select RECALL to perform other Three Way Calling Functions (See your Three Way Calling User Guide). During a call: Menu Press the MENU button.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 To select which base station your handset will use If a handset is registered to more than one base station you can select which base your handset will use. Menu Press the MENU button. The display will show REDIAL. Press the DOWN button until the display shows HS SETTINGS. Press the ✔ button. The display will show AUDIO. ADDITIONAL Press the DOWN button until the display shows SELECT BASE. Press the ✔ button.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Help Replacing the handset battery No dial tone After a time, you may find that the handset battery is running out of charge more quickly. This is a standard sign of wear and the battery will need replacing. Is the telephone line cord plugged into the phone socket? Slide the battery compartment cover off as shown. Take out the old batteries and replace with new batteries. Only use the approved batteries, see page 10 for details.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Buzzing noise on my radio, TV, computer or hearing aid Sometimes, your Freestyle 2010 can interfere with other electrical equipment if it is placed too close. It is recommended that you place your Freestyle 2010 and other Freestyle handsets at least one metre away from such appliances to avoid any risk of interference. The charger does not appear to be working Check that: HELP • The power adaptor is properly plugged into the charger.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 General information Guarantee Your Freestyle 2010 is guaranteed for a period of 12 months from the date of purchase. The conditions of this guarantee are: • The guarantee shall only apply to defects that occur within the 12 month guarantee period. • Proof of purchase is provided. • The equipment is returned to BT or its agent as instructed.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Technical information To program your switchboard (PABX) access code How many telephones can you have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your Freestyle 2010 has a REN of 1. A total REN of 4 is allowed, if the total REN of 4 is exceeded, the telephones may not ring. Menu The display will show REDIAL.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Index Additional handsets and bases At a glance 31 1 Base station additional change base station PIN PIN number register handset ringer melody ringer volume select which base station 31 30 30 31 28 28 35 Calls list view dial delete information not available 20 21 21 21 Charge the handset batteries 10 Cleaning 33 De-register 32 DECT 10 10 10 10 10 36 Call barring 29 Call indication 20 Call Waiting 22 Caller Display 20 Calls end
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 on/off register ringer volume settings – Quick guide speech volume three-way conversation transfer external call Help Helpline 36 7 Internal call 33 Keyguard on/off 26 Locate a handset 19 Location of product INDEX 24 31 24 4 13, 25 33 33 9 12 Redial 14 Register handset handset to another base 31 34 REN (Ringer Equivalence Number) 39 Returning your Freestyle 2010 38 Ringer base volume handset volume 28 24 Safety information S
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Wall mounting template Cut out this page and place the template on the wall. 88mm The location of the screws is indicated by the centres of the crossed lines.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 43
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 Accessories and spares For the Freestyle 2010 range of telephones Accessories and spares for the Freestyle 2010 range of telephones are listed below. All items are available from the Freestyle Helpline, please call 0870 240 3962 or email bt.freestyle.helpdesk@vtecheurope.com Additional handsets and chargers: In Silver: Item code 006481 Power supply units for the base unit or charger Plug mounted, 13 amp mains adaptor.
Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795 RTTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC. Declaration of Conformance. A copy of the original Declaration of Conformance for the Freestyle 2010 is published on the web site http://www.vtecheurope.
