BT DECTfax Fax machine and digital telephone system User guide
This equipment is not designed for making telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
At a glance Clr button OK button Enables you to exit the current function and edit numbers. Used to access handset functions and settings. Confirms entries. ▲ and ▼ buttons Used to access the memory, scroll through the directory and change phone settings. Used to communicate in various ways between handsets, and between handsets and the base station. AB 2 DE 3 F 1 C Cover release button Intercom button Press to open the keypad cover.
AB ✱ 0 W XYZ 8 V RS Q TU 7 M 6 NO L HI P JK 5 DE 3 F G 4 2 C 1 9 Resolution button/ § Recall button Adjusts the resolution at which your DECTfax sends documents. Returns to previous option in the displayed menu. Moves the cursor left. For use with switchboards and select services, and inserts a pause within a stored telephone number. Memory button Function button Used to store and access numbers in the memory.
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In this guide At a glance 3 Introduction 7 Setting up 8 Using your fax machine 16 Using your handset 26 Using additional handsets 32 Additional features 36 Help 39 Technical information 42 Index 44 Hints and tips boxes In this user guide, we’ve included helpful tips and useful notes. These are shown in a grey box.
Introduction Thank you for choosing a BT product. We expect that you will have many years of excellent service from it. Your BT DECTfax machine is designed for ease of use and built to the high standards demanded by BT. Equipment Check your BT DECTfax is complete when you unpack it. You should have: • BT DECTfax machine • Print ribbon* • Smartcard (ink ribbon gauge) Please read these instructions carefully before use and retain this user guide for future reference.
Setting up Follow these steps to get your DECTfax ready to use 1 Installing the print ribbon and smartcard 1 Pull the front cover towards you until it clicks and holds itself open. The print ribbon and the smartcard work together, and the fax will not work without the smartcard. The print ribbon prints onto paper and the smartcard monitors how much ribbon has been used. Warning Use only print ribbons that match the supplier’s specifications.
Setting up 4 Remove the clear securing band by pulling the coloured tab. For the starter ribbon that comes with the new machine, remove the foam packing piece. 7 Press out the smartcard from the card holding it. ,, @@ ÀÀ ÀÀ @@ ,, 8 Insert the smartcard into the slot with the 5 Gently pull the smaller spool towards you and place it in its housing - there are two slots that hold it in place. gold square facing towards you, and replace the green cover.
Setting up 3 Connecting the radio module The radio module acts as a transmitter and receiver for radio signals to and from the handset(s). It goes at the back of the machine on the right-hand side as you face it. 4 Connecting your BT DECTfax to the telephone line and mains power IMPORTANT Before installing the radio module, make sure the machine is not plugged into the mains.
Setting up 5 Inserting the output paper IMPORTANT 1 Open the sheet feeder flap by lifting it up at It is important to have the document support bar raised during printing to prevent paper feeding back into the machine. the side. IMPORTANT Use A4 paper of 80gsm. The paper should be nontransparent and not torn or crumpled. 2 Lift the paper support bar. 6 Charging the handset IMPORTANT The new handset may not be charged. It takes up to 12 hours to charge completely.
Setting up 1 Plug the charger into the mains. 2 Place the handset into the charger. The handset display shows the moving charging icon. There are a number of buttons which are used to access and customise the functions of your DECTfax: Button What it’s used for Function Enables you to enter FUNCTION mode Start Confirms an entry or option Stop Enables you to exit the FUNCTION mode.
Setting up Date and time Entering your own telephone/fax number It is important that your DECTfax is always set to the correct date and time as this information is shown on the fax received by the addressee and is required for faxes programmed to be sent at a later date. Your telephone/fax number can be printed at the top of each fax you send. The display shows the current set date and time. AB C 2 AB 2 C The display shows CHECK DATE. 2 Press Function then 2 then 1 then Start.
Setting up button. You can enter a maximum of 20 characters. To enter the characters / or - or + use the 1 button on the keypad. To delete a character use the < button. To insert a space use the > button. 3 Press Start to confirm the entry. Your BT DECTfax has two dialling modes: TONE and PULSE. It is preset to TONE . This is the correct setting for all direct lines and most switchboards. For some switchboards it may be necessary to set the machine to PULSE dialling.
Setting up To set the ring melody 1 Press Function then 2 then 7. The display shows 27--RING MELODY. Press Start. You Tel mode When set to Tel mode, the display shows: will hear the current ringing tone. P C RS Q AB 2 7 2 Use the © button to select and hear the next tone. You can also select WITHOUT RING to have no tone at all - the TEL icon will flash instead. 3 Use the + and - buttons to select the volume. There are 4 levels. All calls must be answered manually.
Using your fax machine Sending a fax Warning Do not put paper into the machine if: - it has paper clips, staples or any metal attachment - it is wet with ink, paste or correcting fluid - it is too thick or too thin and flimsy - it has sellotape or other paper stuck on it 2 Place the document(s) face down into the document feeder and adjust the left-hand guide (a) to the width of the paper if necessary. The display will show READY when the documents are correctly placed.
Using your fax machine 4 Press Start, the display shows CALLED NUMBER and begins to send the document. If the number dialled is engaged, your DECTfax will automatically redial the number, after a few minutes. You can redial the number yourself by pressing the Start button. With call monitoring Resolution You can adjust the resolution at which your DECTfax sends documents.
Using your fax machine Delayed send and broadcasting This allows you to send a fax automatically at a preset time, within the next 24 hours. It also allows you to send a fax to up to 6 different numbers. To use delayed send and broadcasting 1 Place the document in the document feeder. 2 Enter the number that you want to send to. 3 If you want to send to more than one number press the © button. The display shows CALLED PARTY 2. You can enter up to six numbers using the © button to go to the next entry.
Using your fax machine 2 When the page that is being sent has gone NO through, the other person’s telephone will ring and if they pick up, your handset will then ring. 3 Answer the handset as normal and speak. If the person you are sending the fax to wants to speak to you while the document is being faxed to them, your handset will ring - answer as normal.
Using your fax machine 1 Press Function then 5 then 7. The display shows FAXES IN MEM. P L RS Q JK 5 Using the directory to store and dial numbers 7 2 Press Function. Select ECONOMY. You can toggle between ECONOMY and NORMAL using the § and © buttons. 3 Press Function to confirm the setting and the stored faxes are printed in reduced size. Fax memory full Your DECTfax can store up to 50 names and numbers in its directory. Each entry has a twodigit reference number, from 00 to 49.
Using your fax machine The name and number are now stored, and are referred to using their two-digit reference number. The display shows ENTER ABB NB. 7 Press Start to enter another name or Stop to return to standby. 3 When the name you want to send to is shown on the display press Start and the fax will be sent.
Using your fax machine number may be 12, or you may want to choose an easily remembered number like 20. Send reports To edit or delete an entry 1 Press Function then Memory. The display Report setting What is printed ALWAYS a report is printed when the fax has been successfully sent or when there has been a failed transmission OFF no report will be printed ERROR ONLY a report will only be printed to record a failed transmission shows ENTER ABB NB then 00 and the first name in the directory.
Using your fax machine To print out a report of the last fax sent, press Function then 5 then 5 then Start. Activity Reports Your DECTfax will record details of the last 30 fax transactions. To manually request fax details • Press Function then 5 then 2 then Start. JK AB 2 C L 5 Polling Polling is an operation in which another fax machine retrieves a fax from your machine, or your machine retrieves a fax from another machine.
Using your fax machine 3 Enter the fax number of the machine you want to poll the document from. 4 For immediate polling press Start. Your To cancel a timed job 1 Press Function then 6 then 3. The display shows 63--CANCEL. DECTfax calls the other machine. DE 3 F entry. The display shows the time the operation is due to be carried out. NO 5 To set your machine to poll the document at a specified time, press Function, enter the polling time and press Start to confirm the M 6 2 Press Start.
Using your fax machine To start a timed job immediately 1 Press Function then 6 then 1. The display shows 61--START JOB. M NO 6 To print out a timed job It can be helpful to print out a document in order to check it. 1 2 Press Start to bring up the list of timed jobs. Use the © button to select a job. 1 Place paper in the printer sheet feeder. 2 Press Function then 6 then 4. The display shows 64--PRINT DOC. G NO HI M 6 4 3 Press Start to confirm your choice.
Using your handset IMPORTANT In order to use your DECTfax handset the radio module must be connected to the base unit and the base unit must be connected to both the telephone line and power socket (see steps 4 & 5 of ‘Setting up’ on pages 10 & 11). IMPORTANT The new handset may not be charged. It takes up to 12 hours to charge completely. Switching the handset on and off Your handset must be switched on before you can use it to make or receive calls.
Using your handset 4 To end the call, press the TALK button. You can dial the number before pressing the TALK button: 1 Dial the number you want to call. Use the CLR button to delete numbers to make sure you don’t dial a wrong number. Answering mode When the handset is on the charger you can set it to answer and finish calls in two ways.
Using your handset Secrecy Ring melody and volume While making a call you can stop the other person hearing you talk to someone in the same room as you. 1 During a call, press CLR on the handset. You can now talk without the other caller hearing you. You can choose from five ring melodies. To change the ring melody DE F 3 1 Press OK then 3. The display will show a number from 1 to 5 and at the same time play that melody. 2 Press CLR again to switch secrecy off.
Using your handset To switch off the ring tone 1 Alternatively you can use the ▲ or ▼ button to scroll through the two-digit numbers. 1 Press OK then 1. 3 Enter the telephone number you want to store using the keypad. Press the Clr button 2 By pressing the ▲ or the ▼ button you can to delete incorrectly entered digits. switch the ring tone off or on. When it is off the display shows the RINGER OFF icon. 3 Press OK to confirm your choice.
Using your handset 3 Press OK when you have the number displayed then use Clr to delete the number. 4 Enter the new phone number. 5 Press OK again to confirm the change. You can dial from the memory directly by entering the two-digit reference number followed by #. For example 07 then # will immediately dial that telephone number. To display the reference number 1 Press the ▲ or the ▼ button.
Using your handset Keypad tones Call timer The handset is preset to have no keypad tones. You can set it to loud or soft tones. 1 Press OK then 5. After you have finished a call you can check the length of the call. JK L 5 2 Use the ▲ button to increase the volume. The display will show 2 dashes or one or two blocks. 3 Use the ▼ button to decrease the volume or switch the tones off. To check the duration of a call 1 When you have finished a call, press the Clr button.
Using additional handsets Multiple registration You can use up to 4 handsets with your DECTfax base station. A handset can be registered with up to 4 DECT base stations. For each handset to interact with the base station, they must be registered with it. Your handset is pre-registered with the base station as handset number 1. handset to more than one base station, handsets must be registered using the customised method.
Using additional handsets The customised method Use this method if you: 6 Press OK and the display will show the available handset numbers (1-4). Have set the base station handset security code to a number other than 0000. Want to register a handset to more than one base station. Want to allocate a handset with a handset number other than the next sequential one. TU V V 8 To change the handset security code 1 Press Function, then 8, then 7.
Using additional handsets To prioritise a base station You can set a handset to give priority to a particular base station, so that it will always link up to that base station first if it is in range. 1 Press OK then 7 on the handset, then use the ▲ and ▼ buttons to select the base station number you want to prioritise. P Transferring calls To transfer a call from the base station to a handset You can make or receive a call at the base station and transfer it to a handset.
3 At the other handset - press the Talk button to connect the internal call. The two handsets can now talk to each other while the external caller is on hold. 4 At the first handset - press the Talk button to end the internal call. Your external caller is then transferred to the other handset. Call Monitor When using a handset, it is possible to listen to the conversation at the base station as well. To listen to a call through the base station 1 At the handset- during a call press OK then 0.
Additional features Using your DECTfax as a photocopier Alarm You can set your DECTfax to act as an alarm. 1 Make sure you have inserted some paper Printing out the functions list This allows you to print out a list of all the functions of your DECTfax along with the number codes to operate them. To print out the functions list 1 Make sure there is paper in the output sheet feeder. 2 Press the Help button. The functions list is printed out. To set the alarm 1 Press Function then 8 then 1.
Additional features To cancel the alarm 1 Press Function then 8 then 1. The display shows 81--ALARM. TU V 8 1 2 Press Start. The display shows STOP. 3 Press Start to cancel the alarm. Using DECTfax with an external answering machine You can set up your DECTfax to work with a telephone answering machine so that you can automatically receive voice messages and fax messages.
Additional features Operator and International calls will not be stored. Caller Display If you subscribe to a caller display service, the DECTfax will show the caller information on its display and on the handset display.
Help If you have any problems using your DECTfax, this section will give you the most common, easy-to-follow solutions. Fax Problem Solution Blank unit display. • Check that the power cord and the power adopter cord are properly connected The unit does not answer incoming calls after several rings. • The FAX icon may be off: check the receive mode (Manual/automatic). • Check the number of rings.
Help Telephone Problem Solution The radio link is not set up between the base station and the handset. • Check that the handset battery is properly charged. • Check that the the base station and handset are properly matched. • Check that the base station power supply pack is not too close to the radio module. The base station does not ring. • Check that the base station ringing is not switched off. The dial tone is busy each time you dial a number.
Transmission report codes BT sponsors two schemes which can join if you are bothered by unwanted faxes and phone calls. The activity reports and send reports detail the outcome of each transaction. In the event of an error they will use one of the following codes: Fax preference scheme Code Meaning and action 1 No answer; try again later 3 Call interrupted by user pressing Stop 4 Invalid speed dial number.
Technical information Choosing a position Your DECTfax should be kept clear of dust, moisture, high temperature and vibration and should not be exposed to direct sunlight. Don’t install it close to radiators or air-conditioning outlets or in excessively warm, humid or dusty places. Warning The apparatus is only designed to be operated in a normal office or domestic environment where the relative humidity does not exceed 60%. It should not be used in bathrooms or near water.
Technical information Voltage Drop The voltage drop introduced between the PSTN and the associated telephone is 2.0 Volts so therefore no additional series equipment may be connected. The introduction of this voltage drop may occasionally cause difficulties in making calls from the associated telephone or problems in telephone conversation being experienced by both parties to the call.
Index Activity reports Additional handsets Alarm setting cancelling Answering machine, connecting to Answering mode Base station priority Battery low Broadcasting Call back Call timer Call transfer Caller Display Charging the handset Copying documents Customising Date and time Delayed send Dial mode Directory changing numbers dialling numbers dialling from base station handset storing numbers Document feeder 44 23 32 36 37 37 27 34 12 18 18 31 34 38 11 36 12 13 18 14 29 30 30 29 29 16 Document support ba
add to edit delete Missing gauge Name, entering Network settings Paging a handset Paper inserting thickness Pause Photocopier Polling setting up to be polled to poll from cancelling Print ribbon installing purchasing new security Printing a fax Radio module Receive mode Receiving faxes Redial Registering handsets Report codes, description Reports send activity report codes Resolution Ringer melody 21 22 22 9 13 14 35 11 11 21 36 23 23 24 8 8 8 19 10 15 19 28 32 41 22 22 41 4,17 28 volume switching on/off
Offices in Europe, North America, Japan and Asia Pacific. The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. Touchtone™ is a registered trade mark of British Telecommunications plc in the UK. © British Telecommunications plc 1998.
