The Art of Communication B C CA SU *Y C EF A L B O IN LA OR LL LER SC U M FO SS E W D RI U RM IC YO AIT IS BE ST W U IN P T FE AT IL R D G LAY O A S E IO L IS N. DI IVE ER AN PA A SP RS VIC D YA QU LA E E BL A Y T 400 E. RT H 0 ER IS LY Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Please open this page for an ‘At a glance’ guide to your Diverse 4000 Classic.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 At a glance In use light Display Lights up to indicate an incoming call, an alarm call or when the handset is in use. Displays the status of your handset. Option buttons Lets you select from the menu options shown on the display. Directory Used to store and dial numbers in the directory. Red phone To end a call, return to idle and turn the power off and on.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Handset display Idle Screen ->-> INT MENU Press the left side of the button for INT or the right side of the button for MENU. Press the left side of the button for and the right side of the button for when going through menu options Display option buttons The OPTION buttons allow you to select options within each menu that are shown on the display.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 In this guide At a glance 1 Menu structure 4 Quick guide (functions) 6 Quick guide to handset display icons 7 Introduction 8 Unpacking your Diverse 4000 Classic handset & charger 8 For your records 8 Safety information 9 Setting up 10 Plan the location 10 Connect to the power supply 10 Alarm clock 22 Caller Display and other Select Services 23 Caller Display 23 Calls list 23 Call Waiting 26 Call Divert 27 Withhold n
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Menu Structure 1 Sel Services 1-1 Withhold No.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Menu structure for directory, redial list, extra directory Opens directory Opens redial list 䊳 1. Edit entry Opens extra directory 2. New entry 3. Show entry 4. Del entry Menu structure for message handling 1 Ans M 01 / 02 Press (If handset is registered to an answering machine base) to open list 2 Mailbox Takes you into your network messaging service Press e.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Quick guide Commonly used handset functions and settings Switch handset on/off Hold down Switch keyguard on/off Hold down Switch handset ringer on/off Hold down Make an external call To end a call Redial a number Select one of last 5 numbers To store a number in the directory MENU COPY TO DIR OK OK Add number SAVE Dial from the directory Dial from the Calls list Handset volume MENU Make internal call INT Call all, or Transf
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Quick guide to handset display icons Redial, lists up to the last 5 dialled number. Indicates messages in the Calls list. Flashes to indicate new messages. For calling other handsets. Opens the menu. Shows the status of the handset battery. Scroll through the menu. Confirms the function displayed. Scroll left and right when entering numbers or messages. Deletes numbers/characters (from left to right). Do not disturb/No tones. Handset locked.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Introduction Unpacking your Diverse 4000 Classic handset & charger INTRODUCTION If anything is missing, please contact your place of purchase immediately. One Diverse 4000 Classic handset 2 ABC 1 4 GHI 7PQRS 5 JKL 8 TUV Please note Your Diverse 4000 Classic handset and charger can be used with any product in the Diverse range, (apart from the Diverse 1000). Please refer to your main user guide for a complete list of product features.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Safety information General Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is M-GA35-095130F. If the Keyguard is switched on, it is NOT possible to make calls, including emergency numbers (999/112). Do not open the base station or handset (other than to change batteries).
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Setting up IMPORTANT Please note that your handset is NOT registered to a base station. The Diverse 4000 Classic handset will be easily registered once you complete steps 1 to 3. 1 Plug the power supply unit cable into the charger Plug the power supply unit cable into the power socket on the underside of your Diverse 4000 Classic charger.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 3 Registering and charging the handset The display is protected by a plastic film. You can remove this protective film from the display. Insert the batteries Replace the newly registered handset into the Classic Charger Unit and leave to charge for approximately 16 hours. The charging status icon flashes on the handset to indicate that the batteries are being charged.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Leave the handset for approx. 16 hours in the base station to charge the batteries, as they are not charged in the factory. The charging status icon flashes on the handset to indicate that the batteries are being charged. Battery level icons When the batteries are almost flat a beep sounds and the display shows the empty battery icon. You will need to recharge your handset before you can use it.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 4 Fit the belt clip (optional) Fit the belt clip onto the back of the handset. 5 Setting the date and time MENU Press the MENU options button. Press the DOWN button until the display shows BASE SET. Slot OK Press the OK button.The display shows AUDIO SET UP. Press the DOWN button until the display shows DATE/TIME. Your Diverse 4000 Classic handset & charger is now ready for use.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Note If you subscribe to a Caller Display Service the time and date will be set with the first incoming call. To set the time mode (12 or 24-hour clock) The handset’s default setting is 12-hour clock. To change the clock to the 24-hour setting: SETTING UP MENU Press the MENU options button. Press the DOWN button until the display shows BASE SET. OK Press the OK button. Press the DOWN button until the display shows DATE/TIME.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Using the telephone Your Diverse 4010 Classic has a menu driven display. The OPTION buttons below the display allow you to select options within each menu and make adjustments to their settings. When the phone is in idle mode, press the MENU button to enter the main menu. During a call, if you press the MENU button it will open the menu for that particular situation. To quit a menu at any time, press the RED PHONE button.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Call timer Your handset automatically times the duration of all external calls, showing it on the display during your call and for a few seconds after it is finished. To receive an external call Name and number directory You can store up to 20 of your most frequently used names (up to 12 letters) and numbers (up to 22 digits long).
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 OK display shows M. To dial a number from the directory Press OK to confirm. The display will show SAVED and TOM. Press the DIRECTORY button. Press the GREEN PHONE button to dial the number. ABC Or Press the RED PHONE button until you reach the idle screen. 8 TUV If you wish, you can use the keypad to enter the first letter of the name, for example to find TOM, press the 8 button.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 OK Press the OK button. The number is shown again. OK Press the OK button again. is displayed. OK If the name is correct, press the OK button. Press the DOWN button to display DEL ENTRY. OK Press the RED PHONE button until you reach the idle screen. Or If you wish to edit the name, enter a new name now. OK Press the OK button. The display will show SAVED.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Extra directory This is an additional directory where you are able to store up to 10 names and numbers. It can be used for special numbers, i.e. Doctor, Dentist, take-away numbers etc. Redial Your handset automatically saves the last five telephone numbers dialled into a redial list. To dial a number in the redial list To store names and numbers in the Extra directory 䊳 MENU Press the REDIAL options button.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Enter a name for the number you want to copy into the directory. OK Press OK to confirm. The display will show SAVED and the name of the entry. You can dial this number by pressing the GREEN PHONE button or return to the idle screen by pressing the RED PHONE button. Secrecy When on a call you can talk to someone in the same room, without your caller hearing.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 When the other handset answers, tell them you are transferring the call and press the RED PHONE button. The call is transferred and your handset display shows LINE IN USE. Internal calls If you have multiple handsets registered to the base you can make internal calls between handsets. To make an internal call to another handset INT Press the INT options button.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 A tone is heard by all three parties when one party enters or leaves the call. Press the RED PHONE button to end your call. When the alarm goes off, the In use light will flash. To stop the alarm ringing, press any button on the keypad. Alarm clock You can use your handset as an alarm clock. You must set the date and time before the alarm will work. The alarm will ring daily until the setting is turned off.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Caller Display and other Select Services IMPORTANT To use Caller Display and Call Waiting you must first subscribe to the services from your Network Provider. For more information on BT’s Select Services call BT free on 0800 800 150. If you have stored a name to go with the number in your handset directory, the name will be displayed instead.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Display the time of the call: To view the Calls list MENU Press the ENVELOPE options button. A flashing envelope indicates new (missed) calls. New calls are displayed immediately. Press the DOWN button to highlight TIME. OK If there are no new entries, open the Calls list. CALLER DISPLAY OK Press the OK button to display the most recent number to call you. Use the UP and DOWN buttons to scroll through the Calls list.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Store a number from the Calls list into the directory: When the number you want to store is displayed: OK MENU Press the OK button. MENU Press the OK button. OK Press the ENVELOPE options button. Use the DOWN button to highlight CALLS. OK Delete a number from the Calls list: OK MENU Press the MENU options button. Press the DOWN button to highlight DELETE. OK Press the OK button to confirm. The display shows DELETED.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Call Waiting If you also subscribe to a Call Waiting Service, when you are on a call and another person tries to call you, the second caller’s number will appear on the handset display and you will hear an intermittent beep through the handset. This is to alert you to the other caller waiting to speak to you.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 IF BUSY – calls are forwarded if your phone is engaged. Call Divert You can divert all incoming calls to another number where you can be reached. Please note OK OK Call Divert requires subscription from your Network provider. You may be charged a subscription fee. OK Press the MENU options button, SEL SERVICES is highlighted. Press the OK options button. Press the OK options button.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Withhold number Your number appears on the display of the person you call if they subscribe to a Caller Display service. You are able to withold your telephone number from the next call you make if you wish. To withhold your number from being sent Ring Back If you want to make a call and the number is engaged you can set your telephone to ring you back when the caller has finished their call.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Voice Mail If you have a Voice Mail message service ie. Call Minder or Meridian Mail on your telephone line you can set the 1 button to access your messages directly via one button. To set up quick access to your Voice Mail service when behind a switchboard eg. Meridian Mail.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Please note If you store your security PIN as part of the quick access number, anyone with access to the handset will be able to retrieve your messages. To retrieve messages from your Voice Mail service 1 Press and hold down the 1 button. VOICE MAIL When set up as opposite this will take you into your message service.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Handset settings To adjust the handset ringer volume You can choose from 5 levels (1–5), a ‘crescendo’ ring (6) that increases in volume, or you can switch the ringer off altogether (0). Press the MENU options button. Use the DOWN button to highlight AUDIO SET. OK To adjust the handset ringer melody There are 10 melodies to choose from (1–10). Press the OK button. Press the DOWN button to highlight RINGER.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 To adjust the earpiece volume To switch autotalk on and off There are 3 volume levels to choose from and you can even adjust the volume during a call. MENU If autotalk is switched on you do not need to press the GREEN PHONE button to answer a call you can simply pick the handset up from the base station. Press the MENU options button. If you switch autotalk off you always have to press the GREEN PHONE button to answer a call.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 To reset your handset to the original settings MENU Press the MENU options button. 9WXYZ Press the 9 button. 3 Press the 3 button. The display shows RESET?. DEF OK Press OK to confirm. This will reset: 1 Ringer volume 3 Ringer melody 1 Autotalk ON Battery low beep ON Redial list DELETED This will not delete the directory or Calls list. You can lock the keypad so that it cannot be used accidentally while carrying it around.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 To de-register a handset INT To change the name of a handset Press the INT options button. You can personalise the name of a handset. For example, you can change handset 1 to ANNE or OFFICE. Press the UP or DOWN button to select the handset to be de-registered (1-6). MENU Press the MENU options button. Press the DOWN button until the display shows DEREG H/SET.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 To change the internal number of a handset INT MENU Press the INT button. Press the MENU option button. Press the DOWN button until the display shows RE-ASSIGN NO. OK Press the OK button. Press the DOWN button to display the handset number you want. Press the OK button. HANDSET SETTINGS OK Enter an available number (1–6). OK Press the OK button to confirm.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Help Problem Possible cause Solution Handset not registering The batteries in the handset are fitted incorrectly. Check that you have fitted the batteries correctly.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Compatibility The tables below give you a quick reference guide to compatibility when registering different handsets to bases within the Diverse 3000 and 4000 range.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 General information Guarantee Your BT Diverse 4000 Classic handset and charger are guaranteed for a period of 12 months from the date of purchase.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Technical information How many telephones can you have on the line? All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line. The BT Diverse 4000/4010 base stations (with up to 6 handsets) have a total REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 To set the dialling mode You need only adjust this setting if your switchboard does not operate with the pre-set tone dialling. You can change the dial mode to pulse dialling. To set the recall time You need only adjust this setting if your switchboard requires a different recall time to the pre-set recall time of 100 MS. MENU MENU Press the MENU options button. Press the DOWN button until the display shows BASE SET.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 To switch temporarily from pulse to tone dialling If you are using pulse dialling with your switchboard but need tone dialling to use certain functions on your Diverse 4010 you can switch to tone dialling during the call. During the call: MENU Press the MENU button.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 To set a pause after pressing Recall R MENU Press the 8 button. WXYZ Press the 9 button. Press the 1 button. 1 2 GENERAL INFORMATION Press the MENU button. TUV 8 9 You can set the length of a pause that is inserted after pressing the RECALL button. ABC Press the 2 button.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Index Alarm Autotalk on/off Batteries charging installing performance replacing warning beeps Belt clip 11 11 12 11 12 13 16 26 23 27 23 24 25 24 24 24 25 25 15 15 21 15 16 19 20 21 21 Date set Delete all directory entries calls list directory entry redial list De-register a handset Dialling mode temporary setting Directory copy redial number delete an entry delete all entries dial a number edit an entry extra directory store name and number
INDEX Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 ringer melody ringer volume Handset quick guide Help 31 31 6 36 Internal calls 21 Keyguard 33 Making calls Menu structure 15 4 On/off alarm autotalk handset power keyguard secrecy 22 32 15 33 20 Pause Power connection Preparatory dialling Pulse dialling 41 10 15 40 Quick guide display icons handset 7 6 Range Warning Recall time Receiving calls Redial copy to directory delete dial number in redial list 12 40 16 19 19 20 19
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2001. Registered Office: 81 Newgate Street, London EC1A 7AJ.
