User Guide BT DIVERSE 5000 SOLO This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the UK.
At a glance Handset Handset display Displays the status of your handset. Talk button Redial button For making, answering and ending calls. Press to redial the last number called. Directory button Keypad 10 numbers can be stored, dialled and edited in the directory. Keyguard button Hold down to lock and unlock the keypad. Recall button For use with switchboards and some network services. Also, use to enter a pause in a stored number. Set button Press to confirm settings.
Handset display icons Handset is in use When steady shows the base is registered to the handset. When flashing shows that the base is not registered. Confirms setting has been saved. # ✱ Recall Pause Directory empty Keypad locked Handset ready for registration Handset searching for base Handset found base that’s ready for registration Helpline If you experience any difficulties with your BT Diverse 5000 Solo, please call the BT Diverse Helpline on 08457 908 070.
Introduction Unpacking your BT Diverse 5000 Solo If anything is missing, please contact your place of purchase as soon as possible. BT Diverse 5000 Solo base station BT Diverse 5000 Solo handset Mains power adaptor Telephone line cord Rechargeable battery pack Battery compartment cover For your records Date of purchase: Place of purchase: For guarantee purposes proof of purchase is required so please keep your receipt.
Safety information General Only use the power adaptor supplied with this product. Using an unauthorised power adaptor will invalidate your guarantee and may damage the phone. The power adaptor code is C39280 – Z4 – C478. For the handset use only approved Nickel Cadmium (NiCad) rechargeable battery pack. Never use other battery packs or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Recommended batteries should have a power rating of at least 300mAh 1.2V.
Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces. Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms. Do not expose your product to fire, explosive or other hazardous conditions. There is a slight chance that your phone could be damaged by an electrical storm.
Setting up IMPORTANT Please note that your handset is not registered to the base station and the battery pack has not been charged. You must follow steps 1 to 3 before you can use your BT Diverse 5000 Solo to make and receive calls. Plan the location • Situate your product close enough to the telephone and mains power sockets so that the cables will reach. • Make sure it is at least 1 metre away from other electrical products to avoid interference.
WARNING Do not connect the telephone line cord to the phone socket until your handset is fully charged. This will prevent the risk of the phone being answered before the battery is charged. Answering the phone before the battery is fully charged may prevent it from reaching its optimum capacity. 3 Register and charge the handset The handset display is protected by a plastic film which can be removed. Insert the battery pack Plug the battery connector into the socket inside the battery compartment.
WARNING Under no circumstances should non-rechargeable battery packs be used. Only use the approved NiCad battery pack. Using unapproved battery packs will invalidate your guarantee and may damage the telephone. Register the handset IMPORTANT Before registering the handset to the base make sure that the base station is connected to the mains power, that the wall socket is switched on and that the battery pack is inserted into the handset.
Charge the handset You will need to fully charge your handset before you can use it for the first time. Leave the handset in the base station for approximately 16 hours to charge the battery pack. Battery performance Batteries and case may become warm during charging. This is normal. Under ideal conditions, the handset batteries should give about 10 hours talktime or 100 hours standby time on a single charge.
Signal strength The range of your BT Diverse 5000 Solo base station is 300 metres outdoors and up to 50 metres indoors under ideal conditions. If you go out of range the icon will flash on the display and you will need to move closer to the base station.
Visit us at www.bt.com 0682 CE compliant to R&TTE Directive (1999/5/EC) Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2003. Registered Office: 81 Newgate Street, London EC1A 7AJ.
Using the telephone Making and ending calls To make an external call Press the Talk button. You will hear the dial tone and the icon will appear in the display. Dial the telephone number. Or… Preparatory dialling Enter the telephone number first and check that it is correct. Press the Talk button to dial the number. You will hear the telephone dialling and the will appear in the display. To end a call Press the Talk button. The from the display.
Redial Your handset automatically saves the last telephone number you dialled. To redial the last number dialled Press the Redial button. Press the Talk button to dial the number. Using the directory You can store up to 10 of your most frequently used telephone numbers in the directory. You can enter numbers up to 22 digits. To store a number in the directory Press the Set button. Press the Directory button. Enter the directory location number between 0 and 9 under which you want to store the number.
To insert a pause in a stored number You may need to insert a pause in a telephone number you are storing in the directory. Start storing the number as described previously and where a pause is needed press and hold the R (Recall) button. A is shown in the display. To dial a number in the directory Press the Directory button. Press the directory location number between 0 and 9 under which the number is stored. Press the Talk button to dial the number.
To adjust the handset ringer volume There are 3 ringer volume levels to choose from (1–3). Press the Set button. Press the 5 button. You will hear the current ringer volume. Enter the volume level you want from, 1– 3. Press the Set button to save. To adjust the handset ringer melody There are 2 ringer melodies to choose from. Press the Set button. Press the 6 button. You will hear the current ringer melody. Enter the ringer melody you want (1 or 2). Press the Set button to save.
To manually register the BT Diverse 5000 Solo handset If automatic registration does not work or if the original handset has been replaced you will have to manually register the handset. Switch off the mains power at the wall socket and remove the power adaptor. Press the Set button. Press the 7 button. Press the Set button again. Place the handset on the base station. Plug the power adaptor back into the wall socket and switch the power on. The registration display, see below, will appear.
Help Problem Possible Cause Solution Handset not registering. The base is not powered. Make sure the power supply is plugged in at the base and switched on. There are no batteries in the handset. Make sure that the rechargeable batteries (included) are fitted in the handset correctly. The handset is not sitting correctly on the base. Check the handset is sitting on the base correctly. The base is not powered. Make sure the power supply is plugged in at the base and switched on.
Problem Possible Cause Solution When you press a button nothing happens. The keyguard may be switched on. Hold down the button for 1 second. No radio signal to the base – display shows flashing . Handset out of range. Move closer to the base. Handset not registered. Register the handset. Base not switched on. Check the base is connected properly. Helpline If you experience any difficulties with your BT Diverse 5000 Solo, please call the BT Diverse Helpline on 08457 908 070.
General information Guarantee Your BT Diverse 5000 Solo is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Diverse 5000 Solo, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials.
Technical information How many telephones can you have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items that may be connected to any one telephone line. The BT Diverse 5000 Solo has a REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise. A total REN of 4 is allowed.
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