Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 User Guide BT DIVERSE 5200 ADDITIONAL HANDSET AND CHARGER This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should BT be made for Diverse access to emergency services.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 At a glance Display Displays the status of your handset. Right hand side Takes you into the redial list. Right hand side 2 Takes you into the menu options Left hand side Allows you to make an internal call. Green phone INT MENU For making and answering calls. Handsfree Use to answer calls or make a call in handsfree mode. Red phone Press to end a call, return the display to idle or turn the power on and off.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Please open this page for an ‘At a glance’ guide to your BT Diverse 5200 Additional Handset and Charger.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Base Contact points Base underside Power socket 2
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 In this guide Please refer to the separate Using SMS User Guide for instructions on using the SMS functionality.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Menu structure Please note that you will only see all the below menu options if you are registered to a BT Diverse 5210 or Diverse 5250 base station.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Note If your handset is registered to a BT Diverse 5250 answering machine base, you will have additional menu’s in Voice Mail. Please refer to your BT Diverse 5250 guide to see what further menus are now available. Messages Press to get to your Mailbox and access your text messages, voicemail and Calls list.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Quick guide Page no Switch the handset OFF/ON: (default is ON) Hold down. 15 Switch Keyguard on/off Hold down. 35 Switch handset ringer off Hold down. 32 or Make a call to scroll through the list Redial a number Copy a displayed number in the redial list to the directory . Menu 15 to dial. to display Copy to directory OK Menu display shows Save entry OK Dial from the directory 20 21 .
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Quick guide to handset display icons Redial, lists up to the last 5 dialled number. Flashes to indicate new messages (e.g Calls or SMS). INT MENU For calling other handsets. Opens the menu. Shows the status of the handset battery. Scroll through the menu. OK Confirms the function displayed. Scroll left and right when entering numbers or messages. C Deletes numbers/characters (from left to right). Ringer off. Handset locked. eg.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Introduction Unpacking your BT Diverse 5200 Additional Handset and Charger For your records Date of purchase: Place of purchase: If anything is missing, please contact your place of purchase immediately. For guarantee purposes proof of purchase is required so please keep your receipt.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Safety information Safety information General Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is C39280-Z4-C478. If the Keyguard is switched on, it is NOT possible to make calls, including emergency numbers (999/112). Environmental Do not expose to direct sunlight.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Setting up IMPORTANT Please note that your handset is NOT registered to the base station. The BT Diverse 5200 additional handset will be easily registered once you complete the steps 1 to 3 below. 1 Connect the charger Plug the power supply cable into the power socket on the underside of your charger. Plan the location SETTING UP Situate your product close enough to the mains power socket so that the cable will reach.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 3 Registering and charging the handset The display is protected by a plastic film. Remove the protective plastic film from the display. INT MENU WARNING Under no circumstances should non-rechargeable batteries be used. Only use AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 700 mAh.Using inappropriate batteries will invalidate your guarantee and may damage the telephone.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 If the icons on the display flash continuously... OK Press the DOWN navigation button until the display shows Register Handset. It means that the handset is not registered with the base station. Ensure you have correctly carried out step 3 above. If the product has still not registered, please see “Registering manually” below.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 To de-register a handset INT Press the INT navigation button to display the list of internal handsets registered to the base. Press the UP or DOWN navigation button to select the handset you want to de-register. MENU OK Batteries fully charged Batteries at 66% Batteries at 33% Press the DOWN navigation button until the display shows De-register Handset. Batteries empty Press the OK options button.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Battery performance Batteries and case may become warm during charging. This is normal. Under ideal conditions, the handset batteries should give about 13 hours talktime or 170 hours standby time on a single charge. However, new NiMH batteries do not reach their full capacity until they have been in normal use for several days.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Using the telephone Note To exit a menu at any time, press the RED PHONE button. This will take you back one step. Keep pressing the RED PHONE button to return to the idle screen. To switch the handset power on and off Press and hold the RED PHONE button to switch the handset on again. Making and ending calls Enter the phone number first. C If you make a mistake press the C options button to remove any incorrect digits.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 To receive an external call To make a handsfree call Press the GREEN PHONE button to answer the call. Dial the number Press the HANDSFREE button. The loudspeaker is switched on and you hear the number being dialled. Or If the handset is on the base, simply lift it up and speak. You do not need to press the GREEN PHONE button. This is called Autotalk.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 To answer a call in handsfree To store an entry in the directory When the phone rings: Press the HANDSFREE button. The call is transferred to the loudspeaker. Press the DIRECTORY button. MENU OK Press the MENU options button. Display shows New Entry. Press the OK options button. Enter the telephone number. To switch to handsfree during a call OK Press the OK options button to enter the name. Enter the name.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Note The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor. Press to switch between capitals and lower case. Press to move the cursor. Press to delete from right to left. 1 Press 1 to enter a blank space. Character map These are the characters you can use when storing a directory entry.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 To dial a name and number in the directory To edit a directory entry Press the DIRECTORY button. Press the DIRECTORY button. Use the keypad to enter the first letter of the name you wish to edit. Press the DOWN navigation button to scroll through the names which are listed in alphabetical order. Then press the DOWN navigation button to scroll to the exact entry. Or 3 DEF Enter the first letter of the name you want, e.g.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 To delete an entry Press the DIRECTORY button and open the directory. Press the DOWN navigation button to scroll to the entry you want to delete. MENU Press the MENU options button. Press the DOWN navigation button until the display shows Delete Entry. OK Press the OK options button to confirm. You hear a confirmation beep. USING Press the RED PHONE button until you reach the idle display.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 To copy numbers shown in the redial list to the directory MENU To delete a number from the redial list Press the REDIAL options button. Press the REDIAL options button. Press the DOWN navigation button to scroll to the number you want to copy. Press the DOWN navigation button to select the number for deletion. Press the MENU options button. MENU Press the DOWN navigation button until the display shows Copy to Directory.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Internal calls Note If you have multiple handsets registered to the base you can make internal calls between handsets. INT Press the INT options button. A list of all the handsets that are registered to the base are listed, you can select any of them. You can also page all handsets by pressing the PAGE button on the base station.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 To put an external call on hold while you make an internal call To answer a waiting call during an internal call If you are making an internal call and hear the Call Waiting tone you can immediately take the incoming call. This enables you to ask another handset user a question and then get straight back to your caller. During a call: INT Press the INT options button to display the list of handsets. Your caller hears musical tones.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Caller Display and other BT Calling Features IMPORTANT Note To use Caller Display and Call Waiting you must first subscribe to the Services from your Network Provider. For more information on BT’s Calling Features call BT free on 0800 800 150. Calls that are ‘withheld’, ‘unavailable’ or ‘international’ are not stored in the Calls list, as there is no telephone number sent via the Network.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 To call the number: To view the Calls list Press the GREEN PHONE button. The number displayed is dialled. When you have new calls, the icon flashes in the display. Press the ENVELOPE button. Press the DOWN navigation button until the display shows, e.g. Calls List: 03+07. To display the date and time the call was received: MENU In this example, you have received 3 new calls and you have 7 old calls (calls you have already viewed).
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 To copy a number from the Calls list to the directory: MENU OK MENU Press the MENU options button. Press the DOWN navigation button until the display shows Copy to Directory. OK To delete the whole Calls list: Press the MENU options button. Press the DOWN navigation button until the display shows Delete List. OK Press the OK options button. Press the OK options button. The display shows Calls list The number is displayed.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Call Waiting If you also subscribe to a Call Waiting Service, when you are on a call and another person tries to call you, the second caller’s number will appear on the handset display and you will hear an intermittent beep through the handset. This is to alert you to the other caller waiting to speak to you. Options before you make a call Before making a call you can: • Withhold your number from being sent for one call.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 To switch Call Waiting on/off You can choose whether to have your Call Waiting service switched on or off depending on what you are doing i.e. if you are using the Internet via your PC and do not want Call Waiting to interrupt you. MENU 5 JKL Press the MENU options button. Press the DOWN navigation button until the display shows Select Services. OK Ring Back Off Press the OK options button.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Press the UP or DOWN navigation button to display the option you want All Calls, No Answer or When Busy. To set Call Divert Note Call Divert requires subscription from your Network provider. You may be charged a subscription fee. You can divert all incoming calls to another number where you can be reached. You can divert calls: OK Press the OK options button again. Select On or Off. OK Press the OK options button.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Additional features Voice Mail If you have Call Minder or a Network Messaging Service on your telephone line you can set the 1 button to access your messages. To set up quick access to your Voice Mail service when behind a switchboard e.g.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 OK Press the OK options button. Press the RED PHONE button until you reach the idle display. Note If you store your security PIN as part of the quick access number, anyone with access to the handset will be able to retrieve your messages. Note If your handset is registered to an answering machine base i.e. BT Diverse 5250 you will be given the choice of accessing your answering machine messages or Network Messaging Service.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Handset settings You can choose a range of settings to suit your personal preferences. Press the LEFT or RIGHT navigation button to set the volume level you want. To change the earpiece volume and handsfree volume You can choose from: OK • 3 earpiece volume levels • 5 levels handsfree loudspeaker volume levels. MENU HANDSET SETTINGS Press the RED PHONE button until you reach the idle display. Press the MENU options button.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Press the LEFT or RIGHT navigation button to set the ringer level you want. OK To change the display language Press the OK options button. MENU Press the DOWN navigation button to select the ringer melody. OK Press the OK options button. Press the DOWN navigation button until the display shows Handset Settings.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 To switch off your handset’s beeps and tones To switch auto talk on or off When you receive a call, you can answer it simply by lifting the handset off the base station. This is called auto-talk. When you switch auto-talk off, you answer all calls by pressing the GREEN PHONE button.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 To switch keyguard on and off To reset a handset You can lock the keypad so that it cannot be used accidentally while carrying it around. You can restore a handset to its factory settings. The handset’s Registration, the Directory and the Calls list are not affected. MENU Press and hold the # button. When the keyguard is switched on, the display will show the icon. Press the MENU options button.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Enter an available number. If the number is already assigned to another handset you hear a beep. Select another number. If required, press the UP or DOWN navigation button to select another handset and use the Keypad to change the number. OK Press the OK options button to confirm. HANDSET SETTINGS Press the RED PHONE button until you reach the idle display.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Help Try these solutions to the most common problems. Problem Possible cause Solution Handset not registering. The base is not powered. There are no batteries in the handset. Make sure that the power supply is plugged in at the base and switched on. Make sure that the rechargeable batteries (included) are fitted in the handset correctly.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 The handset ringer may be switched off. Hold down ✱ to switch the ringer back on. The incoming caller’s number is not displayed even though you have Caller Display. The caller’s number has been withheld. Caller has to allow their number to be sent. You keep hearing the error beep (a descending tone). You have pressed the wrong button in a sequence. Check the prompts in the display or refer to instructions in the user guide.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 General information Within the 12-month guarantee period: Guarantee Your BT Diverse 5200 Additional Handset and Charger is guaranteed for a period of 12 months from the date of purchase. The conditions of this guarantee are: • The guarantee shall only apply to defects that occur within the 12 month guarantee period. • Proof of purchase is provided. • The equipment is returned to BT or its agent as instructed.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Technical information How many telephones can you have on the line? All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line. The BT Diverse 5200 (with up to 6 handsets) has a total REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Index Auto talk on/off 34 Batteries 11 11 14 14 13 34 Call timer 15 27 24 24 Call Waiting Caller Display Calling Features Calls end external handsfree holding internal making on hold receiving redial secrecy transferring Character map 15 15 16 23 22 15 23 16 20 21 22 18 Date set 14 Delete all directory numbers calls list call complete calls list 20 26 26 20 21 13 17 18 20 20 19 19 20 17 19 7 Earpiece volume Ending calls External
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Internal calls Internal number – change 22 35 Keyguard 35 Language change 33 Making calls 15 32 4 X Melody Menu structure Music on hold On/off auto talk beeps and tones handset power keyguard secrecy INDEX Power connection Preparatory dialling 34 34 15 35 21 Safety infomation Secrecy Setting up 9 21 10 Technical information Time – set Transferring calls 40 14 22 Voice mail 30 31 30 retrieve messages set one-touch access s
Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189 Visit us at www.bt.com Offices worldwide The Telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. TouchtoneTM is a registered trade mark of British Telecommunications plc in the UK.