A T AN O YO TE F U XT O D A YO YO CAL M M R S U E M Q UR U LER ST SS S M U AR TE U D SU AG TE LE ST ISP BS ING RL PH NO LA CR Y ON T Y IB FE E W SE E R E I IS NU TH VIC PA MB HO E YA ER LD BL . E. BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 User Guide BT DIVERSE 5210 This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Please open this page for an ‘At a glance’ guide to your BT Diverse 5210.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 At a glance Display Displays the status of your handset. Right hand side Takes you into the redial list. Right hand side 1 Takes you into the menu options Left hand side Allows you to make an internal call. Green phone INT MENU For making and answering calls. Handsfree Use to answer calls or make a call in handsfree mode. Red phone Press to end a call, return the display to idle or turn the power on and off.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Base Contact points Base underside Telephone line cord socket 2 Power socket
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 In this guide Call Waiting Other BT Calling Features Please refer to the separate Using SMS User Guide for instructions on using the SMS functionality.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Menu structure SMS Write message Incoming Outgoing Settings Service Centres Service Centre 1 -> Service Centre 5 Select Services Withhold Number For All Calls Call Divert All Calls No Answer When Busy Call Waiting On Off Cancel Ringback Calendar/Clock Date/Time Time Mode 12 Hour 24 Hour Audio Settings Earpiece Volume Handsfree Volume Ringer Volume Ringer Melody External Calls Internal Calls Advisory Tones Key Tones Battery Low Off On Du
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Note If your handset is registered to a BT Diverse 5250 answering machine base, you will have additional menu’s in Voice Mail. Please refer to your BT Diverse 5250 guide to see what further menus are now available. Messages Press to get to your Mailbox and access your text messages, voicemail and Calls list.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Quick guide Page no Switch the handset OFF/ON: (default is ON) Hold down. 14 Switch Keyguard on/off Hold down. 34 Switch handset ringer off Hold down. 31 Make a call or Redial a number Copy a displayed number in the redial list to the directory . to scroll through the list Menu 14 to dial. to display Copy to directory OK Menu display shows Save entry OK Dial from the directory 19 20 .
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Quick guide to handset display icons Redial, lists up to the last 5 dialled number. Flashes to indicate new messages (e.g Calls or SMS). INT MENU For calling other handsets. Opens the menu. Shows the status of the handset battery. Scroll through the menu. OK Confirms the function displayed. Scroll left and right when entering numbers or messages. C Deletes numbers/characters (from left to right). Ringer off. Handset locked. eg.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Introduction Unpacking your BT Diverse 5210 For your records Date of purchase: If anything is missing, please contact your place of purchase immediately. One BT Diverse 5210 base station For guarantee purposes proof of purchase is required so please keep your receipt.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Safety information Safety information General Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is M-GA35-095130F. If the Keyguard is switched on, it is NOT possible to make calls, including emergency numbers (999/112). Environmental Do not expose to direct sunlight. The product may heat up when the batteries are being recharged.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Setting up Plan the location 2 Plug the power supply unit into the wall socket Situate your product close enough to the telephone and mains power sockets so that the cables will reach. Make sure it is at least 1 metre away from other electrical products to avoid interference. SETTING UP Do not situate the product in the bathroom or other humid areas.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 3 Registering and charging the handset The display is protected by a plastic film. Remove the protective plastic film from the display. INT MENU Insert the batteries Under no circumstances should non-rechargeable batteries be used. Only use AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 700 mAh.Using inappropriate batteries will invalidate your guarantee and may damage the telephone.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 If the icons on the display flash continuously... It means that the handset is not registered with the base station. Ensure you have correctly carried out step 3 above. If the product has still not registered, please see “Registering manually” on page 39. All additional handsets you purchase will need to be individually registered with the base station before they will work with the BT Diverse 5210. SETTING UP Leave the handset for approx.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 4 Connect the telephone line cord to the base and plug into the wall socket Setting the date and time MENU Press the Menu options button. Press the DOWN navigation button until the display shows Calendar/Clock. Ensure that each end of the line cord is fitted into the correct socket. OK Press the OK options button. Date/Time appears. OK Press the OK options button. Enter the day/month/year, e.g. 05 10 03 for 5th October 2003.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Using the telephone Note To exit a menu at any time, press the RED PHONE button. This will take you back one step. Keep pressing the RED PHONE button to return to the idle screen. To switch the handset power on and off Press and hold the RED PHONE button to switch the handset on again. Making and ending calls Enter the phone number first. C If you make a mistake press the C options button to remove any incorrect digits.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 To receive an external call To make a handsfree call Press the GREEN PHONE button to answer the call. Dial the number Press the HANDSFREE button. The loudspeaker is switched on and you hear the number being dialled. Or If the handset is on the base, simply lift it up and speak. You do not need to press the GREEN PHONE button. USING This is called Autotalk.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 To answer a call in handsfree To store an entry in the directory When the phone rings: Press the HANDSFREE button. The call is transferred to the loudspeaker. Press the DIRECTORY button. MENU OK Press the MENU options button. Display shows New Entry. Press the OK options button. Enter the telephone number. To switch to handsfree during a call OK Press the OK options button to enter the name. Enter the name.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Note The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor. Press to switch between capitals and lower case. Press to move the cursor. C 1 Press to delete from right to left. Press 1 to enter a blank space. Character map USING These are the characters you can use when storing a directory entry.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 To dial a number in the directory To edit a directory entry Press the DIRECTORY button. Press the DIRECTORY button. Use the keypad to enter the first letter of the name you wish to edit. Press the DOWN navigation button to scroll through the names which are listed in alphabetical order. Then press the DOWN navigation button to scroll to the exact entry. Or 3 DEF Enter the first letter of the name you want, e.g.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 To delete an entry Press the DIRECTORY button and open the directory. Press the DOWN navigation button to scroll to the entry you want to delete. MENU Press the MENU options button. Press the DOWN navigation button until the display shows Delete Entry. OK Press the OK options button to confirm. You hear a confirmation beep. USING Press the RED PHONE button until you reach the idle display.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 To copy numbers shown in the redial list to the directory MENU To delete a number from the redial list Press the REDIAL options button. Press the REDIAL options button. Press the DOWN navigation button to scroll to the number you want to copy. Press the DOWN navigation button to select the number for deletion. Press the MENU options button. MENU Press the DOWN navigation button until the display shows Copy to Directory.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Paging and internal calls You can alert handset users that they are wanted, or locate a missing handset. If you have multiple handsets registered to the base you can make internal calls between handsets. INT Note You can also page all handsets by pressing the PAGE button on the base station. To transfer an external call between handsets Press the INT options button.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 To put an external call on hold while you make an internal call To answer a waiting call during an internal call If you are making an internal call and hear the Call Waiting tone you can immediately take the incoming call. This enables you to ask another handset user a question and then get straight back to your caller. During a call: INT Press the INT options button to display the list of handsets. Your caller hears musical tones.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 CALLER DISPLAY Caller Display and other BT Calling Features IMPORTANT Note To use Caller Display and Call Waiting you must first subscribe to the Services from your Network Provider. For more information on BT’s Calling Features call BT free on 0800 800 150. Calls that are ‘withheld’, ‘unavailable’ or ‘international’ are not stored in the Calls list, as there is no telephone number sent via the Network.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 To call the number: To view the Calls list Press the GREEN PHONE button. The number displayed is dialled. When you have new calls, the icon flashes in the display. Press the ENVELOPE button. Press the DOWN navigation button until the display shows, e.g. Calls List: 03+07. To display the date and time the call was received: MENU In this example, you have received 3 new calls and you have 7 old calls (calls you have already viewed).
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 To copy a number from the Calls list to the directory: MENU OK MENU Press the MENU options button. Press the DOWN navigation button until the display shows Copy to Directory. OK To delete the whole Calls list: Press the MENU options button. Press the DOWN navigation button until the display shows Delete List. OK Press the OK options button. Press the OK options button. The display shows Calls list The number is displayed.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Call Waiting Other BT Calling Features If you also subscribe to a Call Waiting Service, when you are on a call and another person tries to call you, the second caller’s number will appear on the handset display and you will hear an intermittent beep through the handset. This is to alert you to the other caller waiting to speak to you.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 To switch Call Waiting on/off You can choose whether to have your Call Waiting service switched on or off depending on what you are doing i.e. if you are using the Internet via your PC and do not want Call Waiting to interrupt you. MENU CALL WAITING OK Press the OK options button. Press the MENU button. Display shows Select Services. OK Press the OK options button. Press the DOWN navigation button until Cancel Ringback is displayed.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Press the UP or DOWN navigation button to display the option you want All Calls, No Answer or When Busy. To set Call Divert Note Call Divert requires subscription from your Network provider. You may be charged a subscription fee. You can divert all incoming calls to another number where you can be reached. You can divert calls: OK Press the OK options button again. Select On or Off. OK Press the OK options button.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Additional features Voice Mail If you have Call Minder or a Network Messaging Service on your telephone line you can set the 1 button to access your messages. To set up quick access to your Voice Mail service when behind a switchboard e.g.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 OK Press the OK options button. Press the RED PHONE button until you reach the idle display. Note If you store your security PIN as part of the quick access number, anyone with access to the handset will be able to retrieve your messages. Note If your handset is registered to an answering machine base i.e. BT Diverse 5250 you will be given the choice of accessing your answering machine messages or Network Messaging Service.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Handset settings You can choose a range of settings to suit your personal preferences. Press the LEFT or RIGHT navigation button to set the volume level you want. To change the earpiece volume and handsfree volume You can choose from: OK • 3 earpiece volume levels • 5 handsfree loudspeaker volume levels. HANDSET SETTINGS MENU Press the RED PHONE button until you reach the idle display. Press the MENU options button.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Press the LEFT or RIGHT navigation button to set the ringer level you want. OK Press the OK options button. Press the DOWN navigation button to select the ringer melody. OK Press the OK options button. To change the display language MENU Press the DOWN navigation button until the display shows Handset Settings. OK Select whether external calls or internal calls: OK Press the OK options button to confirm and save the settings.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 To switch off your handset’s beeps and tones To switch auto talk on or off When you receive a call, you can answer it simply by lifting the handset off the base station. This is called auto-talk. When you switch auto-talk off, you answer all calls by pressing the GREEN PHONE button. You can switch off and on: • Key beeps when you press each button on your handset • Confirmation beeps when you have finished making a setting or action on your handset.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 To switch keyguard on and off To reset a handset You can lock the keypad so that it cannot be used accidentally while carrying it around. You can restore a handset to its factory settings. The handset’s Registration, the Directory and the Calls list are not affected. MENU Press and hold the # button. When the keyguard is switched on, the display will show the icon. Press the MENU options button.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 OK C Enter an available number. If the number is already assigned to another handset you hear a beep. Select another number. Press the OK options button. Press the C options button to delete the old name. Enter the name you want (see page 16). OK If required, press the UP or DOWN navigation button to select another handset and use the Keypad to change the number. Press the OK options button to confirm.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Base Station settings Base Station PIN (Personal Identification Number) Your base station PIN has a default setting of 0000 but you may want to change this to prevent unauthorised use of the handset(s). OK Press the RED PHONE button until you reach the idle display. To reset the base MENU OK Press the OK options button. OK Press the OK options button. OK Press the OK options button. Repeat the new PIN to confirm. Press the OK options button.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 The settings after a reset will be: Calls list deleted Handset names INT 1- INT 6 Dialling mode tone Flash time 100ms Prefix deleted Pause after prefix 3secs SMS provider Pre-set number number switched on SMS incoming and outgoing lists deleted Voice mail deleted Press the RED PHONE button until you reach the idle display. To set repeater mode You can extend the range of your base station by purchasing a BT Diverse repeater.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Using additional handsets and bases Up to six handsets can be registered and operated from the BT Diverse 5210 base station. This allows you to make an internal call between two handsets while a third is making an external call.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Note If all internal numbers have been assigned then the internal number 6 will be re-assigned. You can change the internal handset number if you wish, see page 35. ADDITIONAL HANDSETS To manually register a BT Diverse 5200 handset to another base station If you want to register your handset to another base station you will need to manually register it.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 To register BT Diverse 2000/ 3000/4000 series handsets and other makes To de-register a handset INT Providing your handset is GAP (Generic Access Profile) compliant, you can register it to your BT Diverse 5210 base. Place your handset into registration mode according to the instructions in its user guide. Note To check that the handset has registered successfully to the base, press the PAGE button, all handsets will ring.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Help Try these solutions to the most common problems. Problem Possible cause Solution Handset not registering. The base is not powered. There are no batteries in the handset. Make sure that the power supply is plugged in at the base and switched on. Make sure that the rechargeable batteries (included) are fitted in the handset correctly. Switch the handset off and then back on again, place the handset on to the base again and leave for approx.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Handset does not ring. The handset ringer may be switched off. Hold down ✱ to switch the ringer back on. The incoming caller’s number is not displayed even though you have Caller Display. The caller’s number has been withheld. Caller has to allow their number to be sent. You keep hearing the error beep (a descending tone). You have pressed the wrong button in a sequence. Check the prompts in the display or refer to instructions in the user guide.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 General information Within the 12-month guarantee period: Guarantee GENERAL INFORMATION Your BT Diverse 5210 is guaranteed for a period of 12 months from the date of purchase.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Technical information How many telephones can you have on the line? All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line. Switchboard compatibility Generally this telephone may be connected to switchboards. In the event of any difficulties please consult your switchboard Service Provider.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 To set the recall time To switch temporarily from pulse to tone dialling You need only adjust this setting if your switchboard requires a different recall time to the pre-set recall time of 100ms. MENU If you are using pulse dialling with your switchboard but need tone dialling to use certain functions on your BT Diverse 5210 you can switch to tone dialling during the call. Press the MENU options button.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Setting pauses To set the duration of a pause Note If you want to insert a pause into a telephone number you are storing in your directory, start storing the number (see page 16) and where a pause is needed press and hold the RECALL button, the pause is added and stored with the number. To set a pause before dialling R MENU You can set the length of a pause that is inserted after pressing the RECALL button. Press the MENU options button.
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Index Additional handset and bases Auto talk on/off Base station PIN 36 36 Base station reset Batteries charging installing performance replacing warning beeps Beeps and tones Belt clip INDEX 38 33 12 11 12 12 12 33 13 Call timer Call Waiting Caller Display Calling Features Call Divert Caller Display Calls list Call Waiting Ring Back withhold your number Voice Mail Calls list copy to directory delete a call delete complete list dial a number from di
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Earpiece volume Ending calls External calls Extra directory 31 14 14 19 Guarantee 43 Handset 33 35 11 31 34 33 34 31 6 15 41 22 Internal calls Internal number – change 21 35 Keyguard 34 Language change 32 Main menu 4 14 31 20 Making calls Melody Music on hold On/off auto talk beeps and tones handset power keyguard secrecy 33 33 14 34 20 Pause Phone socket PIN Power connection Preparatory dialling Pulse dialling Quick guide display handset
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Voice Mail 29 30 29 29 31 31 15, 31 INDEX retrieve messages set one-touch access set up quick access behind switchboard Volume earpiece handset ringer handsfree BT Diverse Helpline – 08457 908 070 49
BT Diverse 5210 ~ 6th Edition ~ 16th May ’03 ~ 5185 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2003. Registered Office: 81 Newgate Street, London EC1A 7AJ.
