A T AN O YO TE F U XT O D A YO YO CAL M M R S U E M Q UR U LER ST SS S M U AR TE U D SU AG TE LE ST ISP BS ING RL PH NO LA CR Y ON T Y IB FE E W SE E R E I IS NU TH VIC PA MB HO E YA ER LD BL . E. BT Diverse 5300 – Edition 1 – 1st September ’03 – 5195 User Guide BT DIVERSE 5300 ADDITIONAL HANDSET AND CHARGER This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
BT Diverse 5300 – Edition 1 – 1st September ’03 Please open this page for an ‘At a glance’ guide to your BT Diverse 5300.
BT Diverse 5300 – Edition 1 – 1st September ’03 At a glance Left hand side Display Displays the status of your handset. Lets you set the alarm clock. Right hand side Takes you into the redial list. Right hand side Takes you into the menu options. 1 Left hand side Allows you to make an internal call. INT MENU For making and answering calls. Calls list Red phone Lets you access your lists – calls and SMS. Press to end a call, return the display to idle or turn the power on and off.
BT Diverse 5300 – Edition 1 – 1st September ’03 Handset display When in IDLE SCREEN mode and the clock has been set. INT MENU Press the right side of the button to confirm (OK) menu selection. Press the left side of the button for and right side of the button for when going through the menu options. Display option buttons The OPTION buttons allow you to select options within each menu that are shown on the display.
BT Diverse 5300 – Edition 1 – 1st September ’03 In this guide Additional features Please refer to the separate Using SMS User Guide for instructions on using the SMS functionality.
BT Diverse 5300 – Edition 1 – 1st September ’03 Menu structure Please note that you will only see all the below menu options if you are registered to a BT Diverse 5310 base station.
BT Diverse 5300 – Edition 1 – 1st September ’03 Handset Settings Auto Answer Language Register Handset Select base Reset Handset Base Settings System-PIN Base Reset Additional Features Dialling mode Tone Pulse Tone-Earth Recall 80 ms to 800 ms Repeater Mode Listening in Voice Mail Set Key 1 System – PIN Network Mailbox Note If your handset is registered to a BT Diverse 5350 answering machine base, you will have additional menu’s in Voice Mail.
BT Diverse 5300 – Edition 1 – 1st September ’03 Quick guide to handset settings Page no Switch the handset OFF/ON: (default is ON) Hold down. 15 Switch Keyguard on/off Hold down. 40 Switch handset ringer off Hold down. 34 or Redial a number Copy a displayed number in the redial list to the directory ➤ Make a call . ➤ to scroll through the list Menu 15 to dial. 22 to display Copy to directory OK Menu display shows Save entry OK OK add name 22 .
BT Diverse 5300 – Edition 1 – 1st September ’03 Quick guide to handset display icons Redial, lists up to the last 10 dialled number. Flashes to indicate new messages (e.g Calls or SMS). INT MENU For calling other handsets. Opens the menu. Shows the status of the handset battery. Scroll through the menu. OK Confirms the function displayed. Scroll left and right when entering numbers or messages. C Deletes numbers/characters (from left to right). Ringer off. Handset locked. eg.
BT Diverse 5300 – Edition 1 – 1st September ’03 Introduction Unpacking your BT Diverse 5300 For your records Date of purchase: If anything is missing, please contact your place of purchase immediately. One BT Diverse 5300 charger Place of purchase: For guarantee purposes proof of purchase is required so please keep your receipt.
BT Diverse 5300 – Edition 1 – 1st September ’03 Safety information Safety information General Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is C39280 -Z4- C478. If the Keyguard is switched on, it is NOT possible to make calls, including emergency numbers (999/112). Environmental Do not expose to direct sunlight. The product may heat up when the batteries are being recharged.
BT Diverse 5300 – Edition 1 – 1st September ’03 Setting up IMPORTANT Please note that your handset is NOT registered to a base station. The BT Diverse 5300 handset will be easily registered once you complete the steps 1 to 3 below. 2 Plug the power supply unit into the wall socket Plan the location SETTING UP Situate your product close enough to a mains power socket so that the cable will reach. Make sure it is at least 1 metre away from other electrical products to avoid interference.
BT Diverse 5300 – Edition 1 – 1st September ’03 Insert the batteries Insert the two batteries supplied, as indicated inside the battery compartment and slide the battery compartment cover shut. Registering the handset To register your handset to a BT Diverse 5310 or 5350 base station, place it in the main BT Diverse 5300 base station with the display facing upward. After approx. one minute, the handset's internal number is displayed (e.g. 2). Successful registration is signalled by a confirmation tone.
BT Diverse 5300 – Edition 1 – 1st September ’03 If the base is not a 5310 or 5350 you will need to follow the user guide for the base station you are registering the 5300 handset to. To manually register a BT Diverse 5300 handset to another base station If you want to register your handset to another base station you will need to manually register it. On the handset to be registered: MENU To de-register a handset INT Press the MENU options button.
BT Diverse 5300 – Edition 1 – 1st September ’03 Battery level icons Battery performance When the batteries are almost flat a beep sounds and the display shows the empty battery icon. You will need to recharge your handset before you can use it. The various states of charge are shown below: Batteries and case may become warm during charging. This is normal.
BT Diverse 5300 – Edition 1 – 1st September ’03 4 To fit the belt clip Fit the belt clip onto the back of the handset. Setting the date and time MENU Press the Menu options button. Press the DOWN navigation button until the display shows Calender/Clock. Slot OK Press the OK options button. Set Appointment appears. Press the DOWN navigation button until the display shows Date/Time. OK Press the OK options button. Enter the day/month/year, e.g. 05 10 03 for 5th October 2003.
BT Diverse 5300 – Edition 1 – 1st September ’03 Using the telephone Note To exit a menu at any time, press the RED PHONE button. This will take you back one step. Keep pressing the RED PHONE button to return to the idle screen. To switch the handset power on and off Press and hold the RED PHONE button to switch the handset on again. Making and ending calls Enter the phone number first. C If you make a mistake press the C options button to remove any incorrect digits.
BT Diverse 5300 – Edition 1 – 1st September ’03 To receive an external call To make a handsfree call Press the GREEN PHONE button to answer the call. Dial the number ➤ ➤ Or If the handset is on the base, simply lift it up and speak. You do not need to press the GREEN PHONE button. This is called Autotalk. You can switch autotalk off so you always have to press the GREEN PHONE button to answer a call, see page 39. To switch back to using the handset at any time, press the GREEN PHONE button.
BT Diverse 5300 – Edition 1 – 1st September ’03 To answer a call in handsfree To store an entry in the directory When the phone rings: ➤ Press the HANDSFREE button. The call is transferred to the loudspeaker. Press the DIRECTORY button. MENU ➤ OK Press the MENU options button. Display shows New Entry. Press the OK options button. Enter the telephone number. To switch to handsfree during a call OK Press the OK options button to enter the name. Enter the name.
BT Diverse 5300 – Edition 1 – 1st September ’03 Note The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor. Press to switch between capitals and lower case. Press to move the cursor. C 1 Press to delete from right to left. Press 1 to enter a blank space. Character map These are the characters you can use when storing a directory entry.
BT Diverse 5300 – Edition 1 – 1st September ’03 VIP ringing To dial a number in the directory You can mark directory entries of callers who are important to you as VIP callers. You can also allocate a particular melody to VIP callers so you can tell who is calling from the melody. The VIP melody will sound after the first ring tone. Press the DIRECTORY button. Press the DOWN navigation button to scroll through the names which are listed in alphabetical order.
BT Diverse 5300 – Edition 1 – 1st September ’03 To edit a directory entry To copy an entry to another Diverse 5000 handset Press the DIRECTORY button. You can copy individual directory entries from the directory or extra directory to another Diverse 5000 handset that is registered to the same base. Use the keypad to enter the first letter of the name you wish to edit. Then press the DOWN navigation button to scroll to the exact entry.
BT Diverse 5300 – Edition 1 – 1st September ’03 To copy the entire directory to another Diverse 5000 handset You can copy the entire directory or extra directory to another Diverse 5000 handset that is registered to the same base. Press the DIRECTORY or EXTRA DIRECTORY button to open the directory. To delete an entry Press the DIRECTORY button and open the directory. Press the DOWN navigation button to scroll to the entry you want to delete.
BT Diverse 5300 – Edition 1 – 1st September ’03 Extra directory To copy numbers shown in the redial list to the directory Your BT Diverse 5300 has an additional 10 name and number directory. It is recommended that this is used for special numbers i.e. doctor, dentist, takeaway numbers. Press the EXTRA DIRECTORY button. USING The structure of this directory is the same as the main directory.
BT Diverse 5300 – Edition 1 – 1st September ’03 To delete a number from the redial list Paging and internal calls You can alert handset users that they are wanted, or locate a missing handset. Press the REDIAL options button. Press the DOWN navigation button to select the number for deletion. MENU If you have multiple handsets registered to the base you can make internal calls between handsets. INT A list of all the handsets that are registered to the base are listed, you can select any of them.
BT Diverse 5300 – Edition 1 – 1st September ’03 Note You can also page all handsets by pressing the PAGE button on the base station. To put an external call on hold while you make an internal call This enables you to ask another handset user a question and then get straight back to your caller. To transfer an external call between handsets During a call: You can forward an external call to another handset registered to the base.
BT Diverse 5300 – Edition 1 – 1st September ’03 To answer a waiting call during an internal call If you are making an internal call and hear the Call Waiting tone you can immediately take the incoming call. MENU OK Press the MENU button. To accept Call Waiting, press the OK options button. Or To reject Call Waiting, press the DOWN navigation button. The display shows reject Call Waiting. OK USING Press the OK options button.
BT Diverse 5300 – Edition 1 – 1st September ’03 Caller Display and other BT Calling Features IMPORTANT Note To use Caller Display and Call Waiting you must first subscribe to the Services from your Network Provider. For more information on BT’s Calling Features call BT free on 0800 800 150. Calls that are ‘withheld’, ‘unavailable’ or ‘international’ are not stored in the Calls list, as there is no telephone number sent via the Network.
BT Diverse 5300 – Edition 1 – 1st September ’03 To call the number: To view the Calls list Press the GREEN PHONE button. The number displayed is dialled. When you have new calls, the icon flashes in the display. Press the ENVELOPE button. Press the DOWN navigation button until the display shows, e.g. Calls List: 03+07. To display the date and time the call was received: MENU In this example, you have received 3 new calls and you have 7 old calls (calls you have already viewed).
BT Diverse 5300 – Edition 1 – 1st September ’03 To copy a number from the Calls list to the directory: MENU OK BT CALLING FEATURES Press the OK options button. empty! Press the OK options button. Press the RED PHONE button until you reach the idle display. Press the MENU options button. SMS (text messaging) For instructions on using the SMS functionality, please refer to the separate ‘Using SMS user guide’. Press the OK options button. Entry Saved is displayed.
BT Diverse 5300 – Edition 1 – 1st September ’03 Call Waiting Other BT Calling Features If you also subscribe to a Call Waiting Service, when you are on a call and another person tries to call you, the second caller’s number will appear on the handset display and you will hear an intermittent beep through the handset. This is to alert you to the other caller waiting to speak to you.
BT Diverse 5300 – Edition 1 – 1st September ’03 To switch Call Waiting on/off You can choose whether to have your Call Waiting service switched on or off depending on what you are doing i.e. if you are using the Internet via your PC and do not want Call Waiting to interrupt you. MENU BT CALLING FEATURES OK Press the OK options button. MENU Press the MENU button. Display shows Select Services. OK Press the OK options button. Press the DOWN navigation button until Cancel Ringback is displayed.
BT Diverse 5300 – Edition 1 – 1st September ’03 Press the UP or DOWN navigation button to display the option you want All Calls, No Answer or When Busy. To set Call Divert Note Call Divert requires subscription from your Network provider. You may be charged a subscription fee. You can divert all incoming calls to another number where you can be reached. You can divert calls: OK Press the OK options button again. Select On or Off. OK Press the OK options button.
BT Diverse 5300 – Edition 1 – 1st September ’03 Additional features Voice Mail If you have Call Minder or a Network Messaging Service on your telephone line you can set the 1 button to access your messages. To set up quick access to your Voice Mail service when behind a switchboard e.g.
BT Diverse 5300 – Edition 1 – 1st September ’03 OK Press the OK options button. Press the RED PHONE button until you reach the idle display. Note If you store your security PIN as part of the quick access number, anyone with access to the handset will be able to retrieve your messages. Note If your handset is registered to an answering machine base i.e. BT Diverse 5350 you will be given the choice of accessing your answering machine messages or Network Messaging Service.
BT Diverse 5300 – Edition 1 – 1st September ’03 Handset settings You can choose a range of settings to suit your personal preferences. Press the LEFT or RIGHT navigation button to set the volume level you want. To change the earpiece volume and handsfree volume You can choose from: OK • 3 earpiece volume levels Press the RED PHONE button until you reach the idle display. • 5 handsfree loudspeaker volume levels. MENU Press the MENU options button.
BT Diverse 5300 – Edition 1 – 1st September ’03 Press the LEFT or RIGHT navigation button to set the ringer level you want. OK Press the OK options button. Press the DOWN navigation button to select the ringer melody. OK Press the OK options button. To change the display language MENU Press the DOWN navigation button until the display shows Handset Settings. OK Select whether external calls or internal calls: OK Press the OK options button to confirm and save the settings.
BT Diverse 5300 – Edition 1 – 1st September ’03 Alarm clock Note You can use your handset as an alarm clock. You must set the date and time before the alarm will work. The alarm will ring daily until the setting is turned off. To set the alarm The alarm will only sound if the handset is in idle mode. The alarm will not sound if the Room Monitor function is being used. To stop the alarm ringing Press the ALARM CLOCK options button.
BT Diverse 5300 – Edition 1 – 1st September ’03 Appointment call OK Press the OK options button. Display shows < Enter Text >. You can use your handset to remind yourself of an appointment. You can set the time and date of the appointment and enter a name for it. The alarm will ring on the time and date you have set. Enter a name for the appointment, e.g. Dentist, using the keypad letters. OK Press the OK options button. Display shows Entry Saved.
BT Diverse 5300 – Edition 1 – 1st September ’03 To stop the appointment call alarm ringing To switch off your handset’s beeps and tones When the alarm goes off it sounds like an incoming call and lasts for about 30 seconds. The display will also flash the name of the appointment. OK HANDSET SETTINGS • Key beeps when you press each button on your handset • Confirmation beeps when you have finished making a setting or action on your handset. • Battery Low warning beep.
BT Diverse 5300 – Edition 1 – 1st September ’03 To switch auto talk on or off When you receive a call, you can answer it simply by lifting the handset off the base station. This is called auto-talk. When you switch auto-talk off, you answer all calls by pressing the GREEN PHONE button. MENU You can restore a handset to its factory settings. The handset’s Registration, the Directory and the Calls list are not affected. MENU Press the MENU options button.
BT Diverse 5300 – Edition 1 – 1st September ’03 To switch keyguard on and off OK C You can lock the keypad so that it cannot be used accidentally while carrying it around. Press and hold the # button. When the keyguard is switched on, the display will show the icon. HANDSET SETTINGS The handsets when registered are assigned numbers e.g. INT 1. You can give the handset a name instead of a number to match the user or location, e.g. Anne or Office. The name can be up to 10 characters long.
BT Diverse 5300 – Edition 1 – 1st September ’03 Enter an available number. If the number is already assigned to another handset you hear a beep. Select another number. If required, press the UP or DOWN navigation button to select another handset and use the Keypad to change the number. OK Press the OK options button to confirm. Press the RED PHONE button until you reach the idle display. • The handsets are registered to different bases but are both set to Best Base.
BT Diverse 5300 – Edition 1 – 1st September ’03 Room monitor To use walk and talk To call a handset: When you have switched walk and talk mode on for at least two handsets as shown on page 41: Press the GREEN PHONE button. Display will show Walk and Talk Call to all HANDSET SETTINGS All handsets that are in walk and talk mode will be called. The connection will be made with the first handset to answer the walk and talk call. To answer a call: Press the GREEN PHONE button to take the call.
BT Diverse 5300 – Edition 1 – 1st September ’03 To enter an external or internal number for your room monitor call MENU Press the MENU options button. To set the room monitor sensitivity level MENU Press the DOWN navigation button until the display shows Additional Features. Press the DOWN navigation button until the display shows Additional Features. OK Press the OK options button. OK Display shows Room Monitor. OK Press the OK options button. Display shows OK Press the OK options button.
BT Diverse 5300 – Edition 1 – 1st September ’03 To switch the room monitor off MENU Press the MENU options button. Display will show Room Monitor off. OK Press the OK options button. To switch the room monitor off from another phone HANDSET SETTINGS When you are called by the room monitor you can switch off the room monitor from that phone. Answer the call. 9wxyz Press the 9 and # button. The room monitor will be switched off. Note The other room monitor functions, e.g.
BT Diverse 5300 – Edition 1 – 1st September ’03 Help Try these solutions to the most common problems. Problem Possible cause Solution Handset not registering. The base is not powered. There are no batteries in the handset. Make sure that the power supply is plugged in at the base and switched on. Make sure that the rechargeable batteries (included) are fitted in the handset correctly. Switch the handset off and then back on again, place the handset on to the base again and leave for approx.
BT Diverse 5300 – Edition 1 – 1st September ’03 The handset ringer may be switched off. Hold down ✱ to switch the ringer back on. The incoming caller’s number is not displayed even though you have Caller Display. The caller’s number has been withheld. Caller has to allow their number to be sent. You keep hearing the error beep (a descending tone). You have pressed the wrong button in a sequence. Check the prompts in the display or refer to instructions in the user guide.
BT Diverse 5300 – Edition 1 – 1st September ’03 General information Within the 12-month guarantee period: Guarantee Your BT Diverse 5300 is guaranteed for a period of 12 months from the date of purchase. The conditions of this guarantee are: • The guarantee shall only apply to defects that occur within the 12 month guarantee period. • Proof of purchase is provided. • The equipment is returned to BT or its agent as instructed.
BT Diverse 5300 – Edition 1 – 1st September ’03 Technical information How many telephones can you have on the line? All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line. The BT Diverse 5310 or 5350 (with up to 6 handsets) has a total REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.
BT Diverse 5300 – Edition 1 – 1st September ’03 Index Alarm clock 36 37 39 Appointment call Auto talk on/off Batteries 11 11 13 11 13 38 14 Call timer Call Waiting Caller Display Calling Features Call Divert Caller Display Calls list Call Waiting Ring Back withhold your number Voice Mail Calls list call the number copy to directory delete a call delete complete list dial a number from display status of call display time of call view 15 29 26 26 31 26 26 29 30 29 32 26 27 28 28 28 27 27 27 27 15 15 16
BT Diverse 5300 – Edition 1 – 1st September ’03 store name and number view an entry VIP ringing Display icons 17 19 19 7 Earpiece volume Ending calls External calls Extra directory 34 15 15 22 Guarantee 47 auto talk beeps and tones handset power keyguard secrecy walk and talk Page a handset Power connection Preparatory dialling display icons handset settings beeps and tones change internal number display icons melody naming on/off reset ringer Handset quick guide Handsfree Help Holding calls 38 40
BT Diverse 5300 – Edition 1 – 1st September ’03 VIP ringing Voice Mail retrieve messages set one-touch access set up quick access behind switchboard Volume earpiece handset ringer handsfree Walk and talk 19 32 33 32 32 34 34 16, 34 41 INDEX BT Diverse Helpline – 08457 908 070 51
BT Diverse 5300 – Edition 1 – 1st September ’03 XXX XXXX Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2003. Registered Office: 81 Newgate Street, London EC1A 7AJ.
