UK’s best selling phone brand User Guide BT Diverse 7460 Plus Digital Cordless Phone With Answering Machine
This User Guide provides you with all the information you need to get the most from your phone. Got everything? Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages or refer to the quick set-up guide enclosed in the box if you haven’t already done so.
In this guide Getting started Location 6 Setting up 6 Set date and time manually on the handset or base display 7 Getting to know your phone Redial a number from the redial list 18 Save a number from the redial list to the phonebook 18 Delete a redial number 18 Delete all redial numbers 19 Handset keypad lock 19 19 Handset buttons 8 Find handset (paging) Handset display 9 Display icons explained 9 Phonebook Store a name and number in the phonebook 20 Base display 10 View an ent
Sounds PBX access code 33 Reset base 33 Date / Time / Alarm 34 Handset or base ringer melody (for external or internal calls) 27 Handset or base ringer volume (including ringer off) 27 Set date and time on the handset or base 34 Set to quiet mode 27 Set alarm call using the handset 34 Handset or base beeps 27 Set alarm call using the base 35 Stop alarm ring 35 Settings Appointment reminders – base feature only 35 Handset settings 28 Select base 28 Display contrast / Handset n
Answering machine Edit or delete templates 51 Service Centre numbers 51 Add or change Service Centre numbers 52 Select Send Service Centre 52 Switch new text message alert on or off 52 Using the answering machine from the handset or base Answer machine menu 42 Switch the answering machine on / off 42 Outgoing messages 42 Record your own outgoing message 43 Check or delete your outgoing message 43 Answer settings 43 Easy registration of a new additional Diverse handset 53 Switch t
Getting started Location Place your BT Diverse 7460 Plus within 2 metres of the power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your BT Diverse 7460 Plus works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal. Setting up 1.
3. Place the handset on the base to charge for at least 24 hours. Battery performance 4. When the batteries are fully charged, plug the end of the telephone line cord into the telephone wall socket. In ideal conditions, a fully charged battery should give up to 12 hours talk time or 120 hours standby time on a single charge. Set date and time manually on the handset or base display Note that new batteries do not reach full capacity until they have been in normal use for several days.
Getting to know your phone Handset buttons BT Press to open the BT Services menu, page 40. Right soft key In standby, press to enter the menu. Use to confirm options displayed on screen. Up/Volume up/Redial In standby, press to open and scroll through the Redial list, page 18. In talk mode, press to adjust the earpiece volume. In menu mode, press to scroll up through the options. Left soft key In standby, press to access names in the phonebook. Use to select options displayed on screen.
Handset display The base display diagram is on the next page. Time 13:00 Handset name/number Press the left soft key to enter the Phonebook. Display icons explained Date Handset 1 Names Menu Press the right soft key to enter the Menu. Indicates you can scroll up or down for further menu choices. On some screens the options are left and right. On – displayed in standby mode to indicate handset is in range of the base. Flashing – to warn you are moving out of range.
Base display Base name Time Press the left soft key to enter the Phonebook. 13:00 Base Names 16/03 Menu Date Press the right soft key to enter the Menu. If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.
Base The base buttons outlined here have the same function as the handset buttons described on page 8. Please note that when using the button all calls you make and receive will be in handsfree mode. Power/In use light Green light flashes when phone rings, during a call and handset registration. LCD Display Use to make internal calls between the handset and base, page 54. BT Diverse Plus 13:00 Names Ring handsets registered to the base.
Navigating the handset and base menus Your BT Diverse 7460 Plus has an easy to use menu system. Each menu has a list of options, which you can see on the menu maps on the following page. When the handset or base is switched on and in standby: 1. Press the right soft key 2. Then use the or (Menu) to open the main menu. buttons to scroll through the available menu options. 3. Press the right soft key (OK) to select a menu option or the left soft key to return to the previous screen.
Menu maps Handset menu map Text Answer Machine Sound Settings Write Message Inbox Outbox Draftbox Template Settings Play Messages Delete Msgs Answer On/Off Outgoing Message Record Memo Answer Settings Ringer Tones Date & Time Alarm Display HS (Handset) Settings BS (Base) Settings Text Answer Machine Sound Settings Write Message Inbox Outbox Draftbox Template Text Settings Play Messages Delete Msg Answer On/Off Outgoing Msg. Record Memo Ans.
The following menus can be accessed by pressing the relevant button on the handset or base: Names or BT menu Helpdesk Calls list empty Settings Calls list Redial list Press displayed, displayed, Options press Options press Options BT 118500 Details Details Divert on Delete Entry Delete Entry Divert off Delete All Delete All Check divert Call Number Call Number Call wait on Store Number1 Store Number1 Call wait off Settings Chk call wait Empty Empty List Empty Phonebook is empty Call
Using the phone The instructions and features are the same using the handset or the base unless stated otherwise. Switch handset on or off When you make a call, the the base flashes. To switch off Call timer 1. Press and hold for about 5 seconds. 2. Switch off Handset? is displayed, press Yes to confirm. To switch on 1. Press and hold until the screen appears. Please note that when the handset is placed back onto the base it will automatically switch on.
Auto answer Receive a call When you receive a call, the phone rings. The display shows the caller’s number and if it matches an entry in the phonebook it shows the name also. If you do not have a Caller Display service, the screen shows External call. 1. Press on the handset or on the base. As long as you have auto answer set to ON you can answer a call by lifting the handset off the base. If you have switched auto answer off, you will need to press as well. Auto answer ON is the default setting.
Handsfree from the handset Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker. All calls made using the base will be handsfree calls. Please see Making and receiving calls on page 15. Make a handsfree call 1. Dial the number on the handset, then press twice. is displayed. to You hear your call over the handset loudspeaker. Press switch the call between the earpiece and the loudspeaker.
Redial The last 10 telephone numbers called are saved in the redial list. You can then select any of the numbers to redial, delete or copy to the directory. Redial the last number called 1. Press 2. Press the last number you called is displayed. on the handset or on the base to dial. Redial a number from the redial list 1. Press , the last number you called is displayed. 2. Press or 3. Press to scroll to the number you want. on the handset or on the base to dial.
Delete all redial numbers 1. Press . The last number dialled is displayed. 2. Press Options and scroll to Delete All and press OK. 3. Delete All? is displayed. Press Yes to confirm or No to cancel. 4. Display shows List Empty and returns to the standby screen. Handset keypad lock You can lock the handset keypad so that it cannot be used accidentally while carrying it around. To lock the handset keypad: 1. Press and hold .
Phonebook Entering names You can store up to 200 names and numbers in both the handset and base phonebooks. Names can be up to 15 characters long and numbers up to 24 digits. Use the keypad letters to enter names, e.g. to store Tom: Press Press Press once to enter T. three times to enter o. once to enter m. Store a name and number in the phonebook Writing tips 1. From standby, press the left soft key The phonebook menu is displayed. 3. Enter the name (See the notes opposite for help). Press OK.
To search alphabetically Dial an entry in the phonebook 1. In standby, press Names. The first entry is displayed. 2. Scroll or alphabetically. 3. Press to the entry you want or search (handset) or Press the relevant keypad button, e.g. for the entries beginning with T press once then scroll or through the entries. (base) to dial. Edit a name and number in the phonebook 1. Press Names. 2. Scroll or to the entry you want. 3. Press Options and scroll to Edit Entry and press OK. 4.
Copy all entries to the base (or another handset) 1. Press Names. The first entry is displayed. 2. Press Options and scroll to Copy All and press OK. 3. Press or to select the handset or base you want to copy all entries to and press OK. At the receiving handset or base: 4. Display shows Accept Entries. Press Yes to confirm or No to cancel. 5. When successful the display shows ✓ Finished. If the phonebook becomes full during copying the display shows Memory Full.
Copy SIM card entries to the phonebook 1. Insert the SIM card into the SIM card tray on the side of the base. The SIM card should have the gold chip facing upwards. 2. Press Names on the handset or the base you want to copy to. 3. If no phonebook entries are present, scroll to SIM Copy or to and press OK. If phonebook entries exist, scroll any entry and press Options. Scroll to SIM Copy and press OK. 4. Select SIM to Phone and press OK. 5. A list of SIM entries is displayed. 6.
Edit call group name 1. Press Names. 2. Scroll Scroll to any phonebook entry and press Options. or to to Edit Call Group and press OK. 3. Scroll or to the call group you want and press OK. 4. Display highlights Rename Group. Press OK. 5. Press Clear to delete the current name and enter a new name. 6. Press OK to save. 7. Press Back to return to the previous menu level.
Speed dial – Handset feature only You can allocate a name and number from the phonebook to each to on your handset. Then you of the Speed Dial buttons can simply press and hold the Speed Dial button to automatically dial the number stored under it. Copy a phonebook entry to a Speed Dial button 1. Press Names. 2. Press Options and scroll press OK. 3. Scroll (button or to or to Speed Dial and to the Speed Dial button you want ) and press OK. 4.
Edit a Speed Dial entry 1. Press Names. 2. Press Options and scroll press OK. 3. Scroll or and press OK. or to Speed Dial and to the Speed Dial button you want to edit 4. The name and number is displayed, press Options and Edit is displayed. or to the entry 5. Press OK to confirm, and then scroll in the phonebook you want and press OK to save. 6. This new name and number from the phonebook will replace the old name and number for this Speed Dial button. 7.
Sounds You can set different ringtones for external calls and internal calls. Choose from 10 polyphonic and 5 standard handset ringtones. Melody 1-5 are standard and Melody 6 to 15 are polyphonic. Handset or base ringer melody (for external or internal calls) 1. Press Menu, scroll to Sound and press OK. 2. Ringer is highlighted. Press OK. 3. External Calls is highlighted, either press OK to select or to Internal Calls and then press OK. scroll 4. Press or (handset) or melody you want and press OK.
Settings Handset settings The following features are for the handset only and the instructions are carried out using the handset menu. Select base You can use this feature if you've registered your handset to two different bases. 1. Press Menu, scroll 2. Scroll to Settings and press OK. to HS Settings and press OK. 3. Select Base is displayed, press OK. 4. Press or to select the base (Base 1-4) and press OK. Display contrast / Handset name 1. Press Menu, scroll 2.
You cannot de-register the handset you are using. De-register a handset 1. Press Menu, scroll to Settings and press OK. 2. Scroll to HS Settings and press OK. 3. Scroll to De-register and press OK. 4. Enter your 4-digit system PIN code (default 0000) and press OK. 5. Press or to select the handset number you want to de-register and press OK. For information on changing the system PIN, see page 30. 6.
Handset ringing priority 1. Press Menu, scroll to Settings and press OK. 2. Scroll to BS Settings. Press OK. 3. Scroll to Ring Priority. Press OK. 4. All is highlighted. Press OK for all handsets to ring together. Or Scroll to Select Handset. Press OK then press or to select the handset you want to ring first. Press OK. or to set The ring delay option is highlighted. Press the number of rings before the other handsets ring. Press OK.
PBX access code If you are connected to a switchboard you may need to enter an access code (e.g. 9) before each number is dialled. Your BT Diverse 7460 Plus can store an access code which is automatically dialled before each number. Set the PBX access code. 1. Press Menu, scroll If an extension number of six digits or less, or a local number without the dialling code is entered in the phonebook then an access code and Pause will prefix the number when dialled out. to Settings and press OK. 2.
De-register a handset 1. Press Menu, scroll 2. Scroll to Settings and press OK. to De-register and press OK. 3. Enter your 4-digit system PIN code (default 0000) and press OK. 4. Press or to select the handset number you want to deregister and press OK. 5. The display will show De-register Handset X? Scroll or to select either Yes or No and press OK. Ring priority 1. Press Menu. Scroll 2. Scroll to Settings and press OK. to Ring Priority and press OK. 3. All is highlighted.
Repeater mode 1. Press Menu, scroll 2. Scroll to Settings and press OK. to Repeater Mode and press OK. 3. Off is highlighted. Scroll 4. Press You can use a Repeater to boost the range and reception of your base. A Repeater must be registered with the base and the Repeater function must be set to ON. to On and press OK. to return to the idle screen. System PIN 1. Press Menu, scroll 2. Scroll to Settings and press OK. to System PIN and press OK. 3.
Date/Time/Alarm Set date and time on the handset or base Providing you have subscribed to your network’s Caller Display service, the date and time is set automatically when you receive your first call. 1. Press Menu, scroll to Settings and press OK. You must set the alarm activation to ON for the alarm to ring. 2. Date & Time is highlighted. Press OK. 3. Time Format is highlighted, press OK. Press or on the handset or or on the base to choose 24 Hour or 12 Hour and press OK. 4.
For the alarm to sound you must turn the alarm on. This will be confirmed by the icon in the standby display, see page 34. Set alarm call using the base 1. Press Menu, scroll 2. Scroll to Settings and press OK. to Alarm and press OK. 3. Alarm On/Off is highlighted, press OK. Scroll or On and press OK. The alarm is now set to On mode. to display 4. Scroll to Time and press OK. Enter the time using the 24 hour format, e.g. 22.30 for 10.30pm and press OK. 5.
Stop appointment alarm ring When the alarm rings, the flash in the display. icon and the appointment name will 1. Press Clear to turn the alarm ringer off and return to standby or press Silence to simply silence the alarm. If you press Silence, the display will continue to flash the appointment name and icon until Clear is pressed. Delete an appointment reminder (base feature only) 1. Press Menu. Scroll 2. Scroll to Settings and press OK. to Appointments and press Options. 3.
Calls list IMPORTANT To use Caller Display you must first subscribe to the service from your network provider. A quarterly fee may be payable. For more information on Caller Display If you have subscribed to a Caller Display Service, you will be able to see your caller’s number on your handset and base display (provided it is not withheld) prior to answering the call. If your caller’s name is stored in the phonebook and a number match is found, you will see the caller’s name and number on the display.
Dial from the Calls list 1. Press , the most recent entry is at the top of the list. 2. Press or to scroll through the list. 3. Press on the handset or the number. on the base to call Or 1. Press . 2. Press or you want. to scroll through the list to the entry 3. Press Options. Scroll to Call Number and press OK. Copy a Calls list number to the phonebook 1. Press . 2. Press or you want. to scroll through the list to the entry 3. Press Options. Scroll to Store Number and press OK. 4.
Delete an entry in the Calls list 1. Press . 2. Press or you want. to scroll through the list to the entry to Delete and press OK. Delete? 3. Press Options. Scroll is displayed, press Yes to confirm or No to cancel. 4. Press Back to return to the previous menu level. Delete entire Calls list 1. Press . 2. Press Options. Scroll to Delete All and press OK. 3. Delete All? is displayed, press Yes to confirm or No to cancel. 4. Press Back to return to the previous menu level. Voicemail 1.
BT Network Services IMPORTANT To use BT Services and BT Calling Features you must first subscribe (if required) to the relevant service from your network provider. A quarterly fee may be payable. For more details on BT’s Calling Features, call BT free on 0800 800 150. By selecting the BT Services menu you can access a range of useful pre-stored numbers and further BT Calling Features.
Call Waiting on/off/check 1. Press 2. Scroll Press OK. (a short press only). to Call wait on, Call wait off or Chk call wait. 3. Press (handset) or (base) to call. Follow the spoken instructions, or listen for confirmation/status of your instructions. Call Waiting lets you know if another person is trying to contact you while you are on a call. If a second caller rings you will hear a beep in the handset. Providing you have also subscribed to Caller Display, the screen will show the caller’s details.
Answering machine Your BT Diverse 7460 Plus can digitally record up to 27 minutes of messages. Each incoming message can last up to a maximum of 3 minutes. When the memory is full the handset displays Memory Full and the base display shows FF. You will need to play your messages and then delete some before any more messages can be recorded, see page 45-46.
Record your own outgoing message 1. Press Menu. Scroll to Answer Machine. Press OK. 2. Scroll to Outgoing Message and press OK. 3. Scroll to Record Message and press OK. 4. Scroll or to highlight Answer & Record or Answer Only and press OK. When recording your Answer Only message, remember to advise your caller that they will not be able to leave a message. Your own Answer Only message can be up to 1 minute long and will replace the pre-recorded message.
Switch the answering machine on/off at pre-set times 1. Press Menu. Scroll to Answer Machine. Press OK. 2. Scroll to Answer Settings and press OK. 3. Scroll to Timed Answer and press OK. Use Timed Answer to set up your answering machine to be turned on and off at selected times. 4. Frequency is highlighted, press OK. Press or to select Off, Daily, Mon to Fri, Saturday or Sunday and press OK. 5. Scroll press OK. or to Set Time On or Set Time Off and 6.
Message playback via the handset 1. Press Menu. Scroll to Answer Machine. Press OK. 2. Play Messages is highlighted. Press OK. 3. The display shows the number or name of the caller if available, the date and time it was received and whether the message is new (not been listened to) or old (already listened to). The message is played automatically. During playback you have the following options: to hear the message through the handset earpiece. Press to play back through the handset loudspeaker again.
Using the answering machine from the base buttons Switch on/off 1. Press . The setting is announced and the display briefly displays On or Off. Message playback via the base 1. Press . New messages are played first. During playback: to delete the current message. once to repeat the message. twice to play the previous message. to play the next message. to pause and resume playback. to stop playback. adjust the speaker volume + or – during playback.
If you forget to switch on your answering machine 1. Call your number from another phone and let it ring. After 20 rings the machine will switch on and answer your call. 2. Press and enter your system PIN when prompted. Play back your messages as shown below in ‘Operating your answering machine remotely’. If you do not choose to switch your answering machine On, it will switch off when the call is ended. * Operating your answering machine remotely 1. Dial your phone number.
Text messaging (SMS) IMPORTANT Welcome to the BT text messaging service on your BT Diverse 7460 Plus. Your BT Diverse 7460 Plus can send and receive text messages from participating mobile networks and compatible landline telephones in the UK. You must subscribe to your Network Provider’s Caller Display service so that you can use text messaging and you must not withhold your telephone number. A quarterly fee may be payable, please contact your network provider for more details.
Or press Options to select a number from the Phonebook, Redial list or Calls list. Scroll or to the option you want and press OK. Scroll to the entry or number you want and press OK. Press OK again to send. Store as Draft Press OK to save the message in the Draftbox for sending later. Template To insert a template, press OK. The template options are displayed. Press or to highlight the template you want then press OK to insert the template into your text. 4.
Using the Draftbox Draft texts you store are kept in the Draftbox. 1. Press Menu, Text is displayed. Press OK. 2. Scroll to Draftbox. Press OK. 3. Scroll or press Options. to the message you want and 4. Press or OK and press . to select Read, Delete or Delete All 5. If you select Read, you can edit the message, then press Options and scroll or to select Save, Send, Delete or Delete All and press OK to confirm. 6. Press (handset) or and return to standby.
Call Number Press OK. The telephone number is displayed Press to dial the number. Store Number Press OK. The telephone number is displayed. Enter a name for the number following the instructions to store a name in the phonebook as shown on page 20. Delete Press OK. Display shows Delete? Press Yes to confirm or No to cancel. Delete All Press OK. Display shows Delete All? Press Yes to confirm or No to cancel. Store as draft Press OK. The display will show Saved. 5.
Add or change Service Centre numbers 1. Press Menu, Text is displayed. Press OK. 2. Scroll or to Settings and press OK. 3. Text Centre is highlighted press OK. 4. Scroll If you have more than one ‘Text Centre’ stored on your BT Diverse 7460 Plus you will need to select which one you want to use for sending (see next section below). or to Send Centre 1 or 2 or Receive Centre 1 or 2 and press OK. 5. If necessary, press Clear to delete the current number.
Using additional handsets You can use up to five BT Diverse additional handsets with your BT Diverse 7460 Plus base to extend your phone system without needing to install telephone extension sockets for each new phone. Your BT Diverse 7460 Plus handset can also be registered to up to four other bases. You can then select the base you would prefer to use. If you have purchased an additional handset you must register it to your BT Diverse 7460 Plus base before it can be used.
Registration of an additional handset when base PIN changed (i.e. if PIN changed from default setting of 0000) At the handset: 1. Press Menu, scroll to Settings and press OK. 2. Scroll to HS Settings and press OK. 3. Scroll or to Register and press OK. 4. Press or to select the base you want (1-4). You should only select a base that has a * displayed beside it. Press OK. 5. Enter the 4-digit system PIN then press OK. The display shows Overwrite the registration on Base x? Press Yes. 6.
Transfer a call You can transfer an external call to another handset registered to the base. 1. During your call, press . Your external caller is put on hold. 2. If you have one other handset it will ring. If you have extra handsets, press or to select the handset (1-5) you OK . want, then press 3. When the other handset answers you can announce the caller. 4. Press Switch to switch between the two callers if required.
Help Phone does not work • Have you removed the pull tab and are the batteries installed correctly? See page 6. • Check that the mains power is correctly connected. No dial tone • Is the telephone cord of the base plugged into the phone socket? • Check that the power is correctly connected. • Only use the telephone cord supplied with the phone. Cannot dial out or receive calls • Check that the power is correctly connected.
icon flashes • • • • Is the handset registered correctly to the base, see page 53. Check that the power is correctly connected. Check that the handset is within range of the base. The batteries are low, place the handset on the base/charger to recharge. You hear the busy tone when you press or • Another handset registered to your BT Diverse 7460 Plus base or the base itself may be in use. Answering machine messages have the wrong date and time • Have you set the date and time? See page 7.
Base unit does not ring, but the lights are on • Have you connected the telephone line to the telephone wall socket correctly? • You must use the telephone line cord supplied with the product otherwise the phone may not work. • Is the base ringer set to off? • You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still experience problems.
Possible problems with text messaging Text messages cannot be sent and screen displays Message not sent • The base station power supply or telephone line cord might not be properly connected. • Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket. • There might be a fault on the line. Check your telephone line is working properly. • You might have deleted the server number in error.
I want to use more than one text (SMS) enabled product on my telephone line It is possible to connect more than one SMS product to the same telephone line and for both of them to send and receive Text messages, but you must amend the final digit of both the Send and Receive Service Centre telephone numbers first.
General sales enquiries • BT Residential lines – call 150. BT Business lines – call 152. • For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business). • Additional handsets are available from the Helpdesk on 0800 218 2182*. Billing enquiries • Refer to the telephone number shown on your telephone bill.
General information IMPORTANT This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. Replacing the handset batteries After a time, you may find that the handset batteries are running out of charge more quickly.
Safety information • Only use the power supply suitable for the BT Diverse 7460 Plus range. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item code for the base mains power supply is 048611. If you have purchased a Diverse additional handset the item code for the charger mains power supply is 048610. • Use only the approved rechargeable batteries supplied.
Environmental • Do not expose to direct sunlight. • The handset may become warm when the batteries are being charged or during prolonged periods of use. This is normal. However, we recommend that to avoid damage you do not place the product on antique/veneered wood. • Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.
The conditions of this guarantee are: • The guarantee shall only apply to defects that occur within the 12 month guarantee period. • Proof of purchase is provided. • The equipment is returned to BT or its agent as instructed. • This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents. • This guarantee does not affect your statutory rights.
Technical information How many telephones can I have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT Diverse 7460 Plus has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.
For a Better Future We’re always looking to make our products last longer and use less power, so we don’t have such a big impact on the environment. To find out about what we are doing, visit bt.com/betterfuture Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract.
