DF450 plain paper fax machine User guide
At a glance Top view Automatic sheet feeder. Holds up to 70 A4 sheets of plain paper for copies and incoming faxes. ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ Automatic document feeder. Holds up to 10 sheets to be faxed or copied. A4 I LCD display. Shows dialled numbers, time and date and function information. Printer cover. Open to install the print cartridge.
At a glance Top view with the printer cover and control panel open. ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ BT telephone line cord socket. Print head with interchangeable ink cartridge. Black paper feed roller. White paper feed roller. Green release lever for paper feed roller. Optical scanner (beneath white paper roller).
Control panel RX MODE FUNCTION CLEAR RESOL. CONTRAST § © - + QUICKDIAL LAST TX EXTERNAL HOLD A-a REDIAL MONITOR START FUNCTION Press to access the various menus. CLEAR Deletes incorrect entries. RX MODE Changes document reception settings. § Scrolls through settings available under the function button. RESOL Selects the resolution for scanning documents to be sent or copied. © 2. TONE STOP REDIAL Scrolls through settings available under the function button.
In this guide In this guide At a glance 1 Introduction to your DF450 3 Setting up 4 Using your DF450 14 Additional features 25 Maintenance 34 Help 36 Technical specifications 46 Technical information 47 Index 49 Hints and tips boxes In this user guide, we’ve included helpful tips and useful notes. They are shown in a grey box.
Introduction Introduction Your DF450 fax machine is designed for ease of use and made to the high standards set by BT. We thank you for making the right choice and expect that the machine will give you many years of quality service. Please read the instructions carefully before use, and retain this User Guide for future reference.
Setting up Setting up Follow these steps to get your DF450 ready. Electrical storm warning Note 1. Please note that during periods of electrical storm, you should disconnect your DF450 because damage may occur. Note 2. If a fault occurs during the 12-month warranty period and it is due to accidental or wilful damage (including lightning and electrical damage), BT will not replace or repair the equipment free of charge.
Setting up 1 Check your telephone wall socket 2 Plug the telephone line cord into the socket on back of the machine When fitted correctly, the line cord should click into place. TEL2 TEL1 LINE If you do not have a BT socket, call BT* and ask for a BT engineer to come and fit the right socket. This is a chargeable service. *Call 150 if you are a residential customer or 152 if you are a business customer.
Setting up 4 Plug the mains lead into a convenient socket 5 Fit your DF450 attachments to the main unit Your DF450 automatically performs a quick self test. The Liquid Crystal Display shows AUTOMATIC RX and ADD PAPER. Automatic sheet feeder cassette The DF450 is designed to be permanently connected, ready to receive and send faxes 24 hours a day. If you need to turn the machine off, switch off at the mains power plug. The machine does not have an on/off switch.
Setting up To fit the automatic sheet feeder d d To fit the received document tray • Slide the received document tray into the slots on the base of the main unit. To fit the sent document tray d d • Slot the automatic sheet feeder cassette into • Slot the sent document tray into the front of the main unit. It will click into place. 7 the main unit. Make sure it is fully inserted.
Setting up Fully assembled DF450 with attachments fitted Automatic sheet feeder (with document support fully extended) Automatic document feeder Printer cover Control panel Sent document tray (with document support fully extended) Received document tray 8
Setting up 6 Place paper in the automatic sheet feeder The DF450 can hold up to 70 sheets of plain paper for incoming faxes and copying. Paper sizes can range from A4 (210 x 297mm) to US Legal (216 x 349mm). 7 Install the print cartridge • Open the printer cover on the top of the main unit to reveal the print cartridge housing.
Setting up • Slot the cartridge into the housing, with the electrical contacts facing the front of your DF450. If the display shows CHECK PRINT HEAD, remove and re-install the print cartridge, making sure that the protective film is removed from the nozzle. If you keep getting the same message, call the BT DF450 Helpline service, Freefone 0800 215 200. • Push the cartridge towards the front of • To remove the print head , pull back the two the machine until it clicks into place.
Setting up 8 Connecting a phone or an 9 Setting the time and date answering machine to your DF450 If your DF450 does not show the correct date Connect a phone or an answering machine to your DF450 by plugging it into the socket on your DF450’s line cord. and time when you switch it on, you can change the setting. START FUNCTION • Press the FUNCTION button; display shows the FAX SET UP menu. • Press the START button; display shows VARIOUS SETTINGS FUNC/START/STOP.
Setting up • Press the correct NUMBER button to enter the day you want. The cursor automatically moves onto the next number selection. • If you make a mistake, use the § © buttons to scroll back and forth along the line to change any number. • Press the START button to confirm the setting. The date and time will be updated automatically. • Press the STOP button to finish or cancel the setting and return to the original operating mode. Or, if you wait, your DF450 will automatically return to standby.
Setting up • Press 6 on the keypad until N appears on the display. The whole name is now entered. • To enter a space, press the © button. When entering a name, you can insert various symbols, such as &, using the ✱ and # buttons to scroll through the options. You can move back and forth to the letters you want by pressing the § © buttons. Delete the whole name by pressing the CLEAR button. Press the A - a button to change between CAPITAL LETTERS and small letters.
Using your DF450 Using your DF450 Your DF450 fax lets you set the functions to suit the way you work. The most commonly preferred settings are pre-selected as standard. You can alter or choose new settings as desired.
Using your DF450 To send a fax You have a choice of ways to dial a fax number: Normal dialling • Load document • Dial the number you want. (Press the § © buttons to move the cursor to change any number you press by mistake.) • Press the START button. • After the last page has been sent, the display shows TX COMPLETED and you hear a beep. If your fax stops for any reason, you will hear a three-second beep and the ERROR light comes on.
Using your DF450 Delaying a fax To receive a fax This allows you to transmit a fax automatically at a pre-set time. This can be useful if you want to send a fax abroad or at a time when call charges are lower. Your DF450 is pre-set to AUTOMATIC RX which means it is ready to receive faxes automatically. Remember to make sure there is plenty of paper in the automatic sheet feeder. • Insert the document to be faxed in the • When a call is received, your DF450 display shows CONNECTING.
Using your DF450 Setting the answer mode Your DF450 will operate in one of four modes: MANUAL RX, PHONE/FAX RX, TAD/FAX RX or AUTOMATIC RX. To change the answer mode: • Press the RX MODE button until display shows the required mode. Which mode is correct for you? PHONE FAX RX A telephone should be connected to your DF450 when using this mode. Incoming calls will ring the attached phone.
Using your DF450 TAD FAX RX (telephone answering device) This allows your DF450 and a connected answering machine to take phone and fax calls. When a phone call is received, the answering machine will take it and the display will show OFF HOOK. If the call is a fax, your DF450 will override the answering machine and automatically receive the fax - normally after the outgoing message has been played. AUTOMATIC RX This mode is for use when you are using your DF450 as a fax machine only.
Using your DF450 To send a fax using the phone to dial You can dial a fax number using the phone connected to your DF450. • Insert the document to be faxed in the To transfer a fax call from a telephone extension • Press the button on your telephone twice ✱ and replace the handset. Your DF450 will automatically take the call. Automatic Document Feeder. • Dial the number you want on the phone. • Press the START button on your DF450. (To cancel at any time, press the STOP button.) • Replace the handset.
Using your DF450 Polling This allows another fax machine to retrieve a document from your DF450 or for your DF450 to retrieve a document from another fax machine at a time that’s convenient to them. To set up a fax document to be polled by another machine Polling calls are charged to the machine which retrieves the document. START FUNCTION • Insert the document. • Press the FUNCTION button until the display shows POLLING TX. • Press the START button until the display shows POLLING TX SET.
Using your DF450 Storing one-touch and Quickdial numbers and names To store one-touch numbers and names You can store a fax number, phone number and a name under each of the 10 One-Touch buttons. Each number can be up to 38 digits long and each name up to16 characters long. To enter a fax number START FUNCTION • Press the FUNCTION button, display shows FAX SET-UP. • Press the START button. • Press the FUNCTION button until the display shows ONE TOUCH DIAL.
Using your DF450 To enter a name • Press the START button to confirm your Use the keypad to enter the name. To do this, press the number button which shows the letter you want. By pressing the button you can change the letter. For example, if you want to store the name JOHN: selection. The display asks if you want to enter another one-touch number. • To enter another number/name, press the START button again followed by the one-touch button you want and repeat the previous sequence.
Using your DF450 To store Quickdial numbers and names Your DF450 can store up to 32 names and numbers which can be accessed by the Quickdial facility. Names can be up to 16 letters long and numbers up to 38 digits long. If you make a mistake when keying in a number, you can delete it by pressing the CLEAR button. To change transmission speed After confirming a fax number, the display shows SPEED. This is already set to the fastest possible transmission speed and you will not normally need to adjust it.
Using your DF450 If you want to change your entry, you can move back and forth to the letters you want by pressing the § © buttons. Delete the whole name by pressing the CLEAR button. Press the A - a button to change between capital letters and small letters. If a name has already been entered, press the START button to continue or the STOP button to return to standby. To enter or edit a name see “To enter a name”.
Additional features Additional features Your DF450 has a range of extra features which you can set to suit the way you work Adjusting the resolution and contrast You can choose different settings to ensure improved quality when sending or copying a document. RESOL. CONTRAST Your DF450 is pre-set to allow you to hear the signals exchanged during a fax call in the initial connection phase via its in-built speaker.
Additional features Print-outs Automatic print-outs Your DF450 will automatically print an activity report after every 32 transactions. It can also be programmed to print individual reports after every successful or failed transmission. Power failure report Your DF450 will print a status report automatically when power is restored after a power failure during transmission or reception. The report includes the number of pages which were sent or received before the failure occurred.
Additional features To print a list of stored names, numbers and settings START To print a list of installation parameters You can print out a list of your DF450’s current settings (answer mode, header position etc.) FUNCTION • Press the FUNCTION button until the display shows FAX SET UP. • Press the START button. • Press the FUNCTION button until the display shows PRINT OUT SET-UP. • Press the START button; the display shows PRINT SETTINGS.
Additional features Adjusting for different-size paper To send a different-size document Your DF450 can send documents from 148 x 148mm up to 216 x 600mm in size. Adjust the document feeder (if necessary) by moving the side supports. A4 I To change the automatic sheet feeder cassette to take different-size paper Your DF450 automatic sheet feeder can hold A4 (210mm wide) or Legal (216mm wide) paper. Adjust the automatic sheet feeder (if necessary) by moving the side supports.
Additional features • Gently pull back the coin to lift out the side supports. Changing the size of incoming faxes Your DF450 can reduce incoming faxes onto a smaller page area. The standard setting is 94% reduction which allows you to print a document and the fax header onto an A4 sheet. To change the standard 94% setting: START • Remove the black side supports and put them in the correct slot: L = Legal (216mm wide) A4 = 210mm wide FUNCTION • Press the FUNCTION button.
Additional features SURPLUS: AUTO is similar to SURPLUS: ON but means that your DF450 will not print an additional sheet if the received page is only slightly longer than A4 (297mm). This prevents the printing of unwanted pages and is your DF450’s default setting. • Press the START button to confirm your selection. • Press the STOP button to return your DF450 to standby.
Additional features Connecting your DF450 to a direct exchange line Connecting your DF450 to a private switchboard Your DF450 is pre-set to TONE dial for connection to direct exchange lines. In the unlikely event that you need to change this setting to PULSE dialling: For the DF450 to use the functions of a switchboard, you may need to change the TONE/PULSE setting and the PUBL. LINE to the PRIV. LINE setting. If in doubt, ask your communications manager or switchboard supplier.
Additional features Setting the external button Your switchboard may require an access code in order to give you an outside line. This external line command can be stored under the EXTERNAL button. START FUNCTION • Press the FUNCTION button until the display shows INSTALLATION. • Press the START button until the display shows PRIV.LINE:(PSTN). • Press the § © buttons until the display shows PRIV.LINE:(PBX). • Press the START button, display shows PBX DIAL:TONE.
Maintenance Speed Diagnostics This feature controls the fax transmission speed at the start of a transmission. It is pre-set to 9600 for optimum performance, but it can sometimes help with overseas calls to change the speed to 4800. This feature allows an engineer to remotely test your machine in the event of a problem. Your DF450 is pre-set to Diagnostics: On. To switch off diagnostics To change the speed START START FUNCTION • Press the FUNCTION button until the display shows FAX SET UP.
Maintenance Maintenance To fit a new print head 1 Pull back the clip on You can buy a ready assembled ink cartridge and print head and install it as shown in the Setting Up section. the side of the print head to release the ink cartridge and remove it from the print head. To fit a new ink cartridge It is less expensive to simply replace the ink cartridge. One print head should last for eight ink cartridges. • Open the printer cover.
Help Cleaning the optical scanner • Raise the operator console. • Clean the glass of the optical scanner with cloth such as a VDU Screen Wipe or cloth dampened with a specific glass-cleaning product. Dry the glass carefully. Do not pour or spray cleaning product onto the glass. • Release the green lever on the left-hand side of the white roller. Lift out the white roller. Clean the white roller with a lint-free cloth to remove any dirt. • Put the roller back and close the console.
Help Help If you have any problems using your DF450, this section will give you the most common solutions. DF450 doesn’t print properly Have you removed the protective film from the ink cartridge or print head or both? The print head nozzle may need cleaning. Lifting the print cover and closing it again makes the DF450 perform an automatic test procedure, which cleans the nozzle • Clean the electrical contacts on the print cartridge in the same way.
Help When the printer cover is opened, the ink cartridge automatically moves to the centre of the machine. However, if your DF450 is not connected to the mains, you can move the printer head by gently pushing it along its runner to reveal the print cartridge cleaning head. Document jam • If a document you are sending gets jammed, the display shows REMOVE DOCUMENT. • Press the STOP button; this may clear the problem.
Help Error light If the ERROR light on the console lights up: In the event of power failure, the data retained in the document memory will be maintained for several hours. ERROR • The called party is disconnected or has not Print cartridge life responded or • The called fax machine is incompatible with your DF450 or • Errors have been detected during transmission/reception.
Help Industry standard test sheet 39
Help Display messages MESSAGE INTERPRETATION ACTION DOC. IN MEM. Incoming documents have Check nature of problem been stored in the memory (no paper or ink) and remedy. because there was a problem during reception which prevented immediate printing. REC. IN MEM. Reception continues with storage in memory because of paper error or ink out. Check nature of problem and remedy. OUT OF INK No ink in cartridge. Change cartridge. ADD PAPER! No paper in the sheet feeder. Insert paper in sheet feeder.
Help MESSAGE 41 INTERPRETATION ACTION CLEANING: ON Automatic test procedure in operation. No action. NEW PRINT HEAD? 1=YES 2 = NO Print head has been refitted. Select 1 or 2 as appropriate. If you enter 1 and the print head is not new, the fax machine will not generate a message when the ink runs out. TX COMPLETED Transmission has ended successfully. No action. TX ERROR PRESS STOP Transmission was unsuccessful. Press STOP and repeat transmission.
Help MESSAGE INTERPRETATION ACTION LINE ON HOLD PRESS HOLD Line has been put on hold during telephone connection. Press hold to restore normal operating mode. TX POLL ERR PRESS STOP Polling transmission unsuccessful. Press STOP and reset polling TX. RX POLL ERR PRESS STOP Polling reception unsuccessful. Press STOP and reset polling RX. Transmission report messages 02: IMPOSSIBLE CONNECTION Line tone is not detected or the machine is receiving incorrect tones.
Help MESSAGE INTERPRETATION ACTION 08: CHECK THE DOCUMENT Scanning error during document transmission. Remove document from automatic document feeder and re-insert it before attempting another transmission. 09: TX INTERRUPTED WITH STOP User has pressed STOP to interrupt the procedure. No action. 13: ERROR WHILE POLLING Remote fax machine is Check with the other party. without a document for polling transmission. 16: POWER FAILURE ON PAGE (NN) Transmission unsuccessful due to power failure.
Help MESSAGE IN “RESULT” FIELD INTERPRETATION ACTION 08 Optical scanner could not read document. Remove document from the automatic document feeder and re-insert it before repeating transmission. 09 User has pressed STOP during procedure. No action. 10 Fax has detected anomaly during reception. Contact other party and ask them to repeat transmission. 11 Printer anomaly during Remedy problem and wait until reception.
Help MESSAGE IN “RESULT” FIELD INTERPRETATION OK Successful transmission. No action. (OK) Errors detected during reception. Check quality of received document printing. OCC Engaged tone detected before or after dialling. Repeat transmission. MESSAGE IN “TYPE” FIELD 45 ACTION INTERPRETATION TX Transaction is a transmission. TX ECM Transaction is a transmission with ECM error correction. RX Transaction is a document reception.
Technical Technical Specifications and General Characteristics REN Desktop transceiving unit LCD (16 + 16 characters) G3 CCITT Horizontal scanning: Vertical scanning:Standard 3.85 lines/mm 9600/7200/4800/2400 bps MH, MR, Proprietary CCD 10 sheets of A4, A5, Letter, Legal Plain paper with bubble ink jet technology 208mm A4 (210mm x 297 mm), Letter, Legal Plain paper sheet feeder (70 sheets of 70-90gsm paper) 3 Dimensions WIDTH WEIGHT 324 mm 6.
Technical Technical information Choosing a position Your DF450 should be kept clear of dust, moisture, high temperature and vibration and should not be exposed to direct sunlight. Don’t install it close to radiators or air-conditioning outlets or in excessively warm, humid or dusty places. You may connect it: • to direct exchange lines: • to extensions with new plug and socket arrangements provided with these direct exchange lines; • to compatible switchboards.
Technical Voltage drop The voltage drop introduced by the apparatus between the PSTN and the associated telephone/answering machine is 0.4 Volts at 40mA dc. The introduction of this voltage drop may occasionally cause difficulties in making calls from the associated telephone or problems in telephone conversations being experienced by both parties to the call.
Index Index Access codes Additional features Answer machine/fax mode Answer machine use Attachments Automatic document feeder Automatic print-outs Automatic RX Automatic sheet feeder Beeper BT socket Capital letters Cleaning Clear button Connecting - your DF450 telephone answering machine Contrast button Copying Customer help line Date and time setting Delayed TX Delaying a fax Diagnostics Dialling - fax numbers - telephone numbers Direct exchange connection Display messages 49 32 25 18 18 6 8 26 18 7 30
Index Normal dialling One-touch dialling One-touch number storing Optical scanner Paper Paper jam Paper size adjustment Pause button PBX - connecting to Phone calls Phone/fax RX Polling Power failure - memory back-up - report Print cartridge installation Print cartridge replacements Print cartridge life Print head fitting Print outs Private switchboard connection Pulse dialling Quickdial number storing Quickdialling Received document tray Receiving a fax Receiving with an answering machine Reception modes
Index Transmission report messages Transmitting - see sending Technical information Technical specification Using your DF450 Volume setting - beeper Volume setting - speaker Warranty 51 42 15 47 46 14 30 25 38
Offices in Europe, North America, Japan and Asia Pacific. The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 1996. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000.
